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Hilton Mexico City Reforma

Photo gallery for Hilton Mexico City Reforma

Exterior
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Overview of Hilton Mexico City Reforma

Hilton Mexico City Reforma

4.5 star property
Luxury hotel with spa, near Paseo de la Reforma

9.2/10 Superb

1,007 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Pet friendly
  • Gym
The price is $113
Price available on 12/12/2022
Map
Avenida Juarez 70 Colonia Centro, Mexico City, 06010

Room options

About this area

What's nearby

  • In Downtown Mexico City
  • Alameda Central - 1 min walk
  • Paseo de la Reforma - 3 min walk
  • Palacio de Bellas Artes - 9 min walk
  • Zócalo - 16 min walk
  • U.S. Embassy - 32 min walk
  • The Angel of Independence Monument - 34 min walk
  • Plaza Garibaldi - 7 min drive
  • Monument to the Revolution - 7 min drive
  • Metropolitan Cathedral - 8 min drive
  • Palacio Nacional - 9 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 25 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 59 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 75 min drive
  • Mexico City Fortuna Station - 10 min drive
  • Tlalnepantla de Baz Station - 13 min drive
  • Mexico City Buenavista Station - 26 min walk
  • Juarez Station - 5 min walk
  • Hidalgo Station - 5 min walk
  • Bellas Artes Station - 9 min walk

Restaurants

  • Pizza Amore - 2 min walk
  • El Kioskito - 3 min walk
  • El Rincon Tapatio - 3 min walk
  • Bósforo - 4 min walk
  • La Vitrina - 4 min walk

About this property

Hilton Mexico City Reforma

Hilton Mexico City Reforma features a rooftop terrace and puts you within a 5-minute walk of Paseo de la Reforma. Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge. Fellow travelers love the location and comfortable guestrooms. Public transportation is just a short walk: Juarez Station is 5 minutes and Hidalgo Station is 5 minutes.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 459 rooms
  • Arranged over 27 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • For rates including breakfast, it is offered daily for up to 2 adults and 2 children under 5 years old. A breakfast surcharge applies for children ages 5 and above dining in the hotel restaurant.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 55 lbs)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite self parking (fees apply)
  • Onsite valet parking (MXN 125 per day)

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 3 restaurants
  • Bar/lounge
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Tennis
  • Shopping

Working away

  • Business center
  • Meeting room
  • Conference center (11840 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2002
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • 2 spa tubs
  • Outdoor tennis court
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • In-room accessibility (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA Alameda. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Dining

Terraza Alameda - Onsite fine-dining restaurant.
El Cardenal - Onsite fine-dining restaurant. Open daily.
Sonora Grill Prime - Onsite steakhouse. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for MXN 180 per night (rates may vary)
  • Wired Internet access is available in guestrooms for MXN 180 per night (rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of MXN 360 for adults and MXN 148 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 5000 per stay
  • Pets are allowed for an extra charge of MXN 1085 per pet, per stay

Parking

  • Self parking is available for an extra charge
  • Valet parking costs MXN 125 per day

Pool, spa, & gym (if applicable)

  • Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Mexico City
Hilton Mexico City Reforma
Hilton Reforma
Hilton Reforma Hotel
Hilton Reforma Hotel Mexico City
Mexico City Hilton
Mexico City Hilton Reforma
Mexico City Reforma
Mexico City Reforma Hilton
Reforma Hilton
Hilton Mexico City Reforma Hotel Mexico City
Hilton Mexico City Reforma Hotel
Hilton Mexico City Reforma Hotel
Hilton Mexico City Reforma Mexico City
Hilton Mexico City Reforma Hotel Mexico City

Frequently asked questions

Does Hilton Mexico City Reforma offer free cancellation for a full refund?
Yes, Hilton Mexico City Reforma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Mexico City Reforma?
As of Nov 28, 2022, prices found for a 1-night stay for 2 adults at Hilton Mexico City Reforma on Dec 12, 2022 start from $113, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Mexico City Reforma?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Hilton Mexico City Reforma?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Hilton Mexico City Reforma?
Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 55 lbs per pet. There's a charge of MXN 1085 per pet, per stay, and there's also a deposit of MXN 5000 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hilton Mexico City Reforma?
Yes. Self parking costs MXN 125. Valet parking costs MXN 125 per day.
What are the check-in and check-out times at Hilton Mexico City Reforma?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at Hilton Mexico City Reforma and nearby?
Practice your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in one of the 2 spa tubs. Hilton Mexico City Reforma also has an outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Hilton Mexico City Reforma?
Yes, there are 3 onsite restaurants. Nearby restaurants include El Kioskito (3-min walk), El Rincon Tapatio (3-min walk), and Bósforo (4-min walk).
What's the area around Hilton Mexico City Reforma like?
Hilton Mexico City Reforma is in Downtown Mexico City, a short 5-minute walk from Juarez Station and 3 minutes' walk from Paseo de la Reforma. Travelers say that the hotel is in a great location.

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.3/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

6/10 Good

Decent hotel but poor customer service
Experience was fine They had a company event on so when your trying to relax in the spa area you had people walking through the pool area to the terrace Music was so loud at the event that the room was vibrating and really uncomfortable even with noise cancelling headphones and air conditioning on the manager clearly only cares about the money from the corporate event and not care about the paying guest trying to have a relaxing time and sleep Receptionist and manager were not apologetic and made you feel bad for even complaining They did move us to another room which was fine They didn’t even offer anything to make up for this experience we had to call and ask to see if we could get complimentary breakfast Management clearly needs to sort their customer service skills
1-night trip
Verified Hotels.com guest review

8/10 Very Good

seon hee, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Would come back
The hotel was fine. Rooms were big. Only complain i have was the food during breakfast had no variety.but the rest was ok n
richard, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Leonardo, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Juan, 1-night trip
Verified Hotels.com guest review

6/10 Good

The hotel is in an excellent location. The bathroom was not convenient since the water splashes out of the bathtub. And the room temperature could not be set by the guest. The guest can only change the fan's speed
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Place
Love to place. Too bad the pool was closed for remodeling.
Sergio, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ricardo, 3-night trip
Verified Expedia guest review

10/10 Exceptional

My place to stay while in Mexico City
Henry, 2-night trip
Verified Expedia guest review

10/10 Exceptional

In Mexico City, my local friend told me stories, which made me choose famous brand such as Hilton due to safety issue. the building seems old, but my daughter really love the hotel once she entered! we enjoyed the indoor and outdoor swimming pool, I do not need to worry about the depth, 1.32m indoor. nice hotel, I should have reserved earlier when the good deals available, do not hesitate
Ruyan, 2-night family trip
Verified Expedia guest review