All hotels in Mexico City, Mexico
1 room, 2 adults

Enter your stay dates to see prices and availability

You can collect Hotels.com® Rewards nights here

NH Collection Mexico City Reforma, Mexico City

4-star4 stars
Liverpool No 155Mexico CityDF06600Mexico
Family-friendly Cuauhtemoc hotel in Colonia Juarez, walk to The Angel of Independence Monument
  • Free WiFi
Good7.8
Breakfast
Tasty breakfast
Location
Great location
Vibe
Awesome vibe
Service
Fantastic service
385See all 385 Hotels.com reviews
From 508 reviewsTripAdvisor Traveller Rating

NH Collection Mexico City Reforma, Mexico City

from $87
  • Superior Room
  • Premium Room
  • Premium Room, Terrace, City View
  • Junior Suite
  • Suite
  • Suite, Terrace, City View
  • Premium Room (Extra Bed 2 adults + 1 child)
  • Premium Room (Extra Bed 3 adults)
  • Family Room, View

At a glance

Key facts

Hotel size

  • This hotel has 306 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking *

Offsite

  • Area shuttle *

  • Shopping center shuttle *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Fitness facilities
Working away
  • Business center
  • Conference space
  • Meeting rooms 9
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 1972
  • Elevator/lift
  • ATM/banking
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Espresso maker
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

NH Collection Mexico City Reforma, Mexico City’s small print

Also known as

  • Hotel NH Mexico City
  • NH Collection Mexico City Reforma
  • Collection Reforma
  • Nh Hotel Mexico City
  • Nh Hotels Mexico City
  • Nh Mexico City Hotel Mexico City
  • NH Mexico City Reforma
  • NH Mexico City Reforma Hotel
  • Reforma Hotel
  • NH Collection Mexico City Reforma Hotel
  • Collection Reforma Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Late check-out can be arranged for an extra charge of MXN 517

Valet parking costs MXN 100 per day

Buffet breakfast is offered for an extra charge of MXN 290 for adults and MXN 145 for children (approximately)

Airport shuttle service is offered for an extra charge of MXN 800 per vehicle (one way)

Area shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around NH Collection Mexico City Reforma, Mexico City

Landmarks

  • In Colonia Juarez
  • The Angel of Independence Monument (7-minute walk)
  • Monumento a los Ninos Heroes (28-minute walk)
  • Castillo de Chapultepec (32-minute walk)
  • Parque Zoologico de Chapultepec (35-minute walk)
  • Palacio de Bellas Artes (39-minute walk)
  • Torre Latinoamericana (39-minute walk)
  • Chapultepec Park (44-minute walk)

Getting around

  • Mexico City, Distrito Federal (MEX-Mexico City Intl.) 18-min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) 45-min drive
  • Mexico City Buenavista Station 8-min drive
  • Mexico City Fortuna Station 18-min drive
  • Tlalnepantla de Baz Station 27-min drive
  • Valet parking (surcharge)
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Recent reviews

Good 7.8 From 385 reviews

NH Collection Mexico City Reforma, Mexico City
Very Good8.0
First time to mex
We booked the suite at a very good rate. Very spacious, on the 9th floor but views were not that great. I had added a request on my booking for an upper floor but forgot to ask again when I checked in. There was 1 person ahead of me and took the longest time for that person to be checked in. Not sure what the problem was. It took about 5 mins for me to get checked in. Had similar problems described by others on missing items...shower cap, face towels, water (you only get 1 free botttle a day, took 3 calls and 2 days to get a replacement for broken water kettle. Bellman was very helpful at check in. Very clean room. Otherwise front desk is not that helpful and speak limited English. People always smoking in front of hotel so not a great way to begin your day. Many Surrounding streets under repair. Pretty noisy at night from nearby bars and early morning with the construction. $2-3 Uber ride to most places. Always felt safe walking in area, but not a lot of places I would eat/shop close by. However there are several excellent dining options on the 60-70 block of Havre Street. The room itself I would rate 4.5 stars, everything else overall 3.5
Kathy, us9 night trip
NH Collection Mexico City Reforma, Mexico City
Exceptional10.0
3500 peso deposit hold for 5 days
The hotel charge my card 3500 pesos for the room and deposit. Then charged it again for the room. My card has had 6000 pesos charged for 5 days. Beware when they take a card for deposit if you need those funds. Other than that the hotel and Jr Suite are beautiful.
Jason, us1 night trip
NH Collection Mexico City Reforma, Mexico City
Poor2.0
extremely bad service and poor execution
good value hotel as far as the roomspace, however we received probably the worst customer service ever experienced, even after complaining to the hotel manager at check out, a few days later, I'm still waiting for an email follow up he was supposed to send. very poor customer service, extremely poor judgment, I strongly suggest not to stay at this property, I was extremely dissapointed with a room service experience and with the tv channel service not working during my stay. the hotel nor the stuff did anything to correct the issue, rather they lack of any judment on problem solving
Alberto, us4 night trip
NH Collection Mexico City Reforma, Mexico City
Exceptional10.0
Good hotel. Good location
Good hotel, good location, nice view of city, had to ask twice for iron board and luggage rack that I think it should be in the room already.
Rodrigo, us3 night family trip
NH Collection Mexico City Reforma, Mexico City
Exceptional10.0
Solid DCMX Stay
This hotel is a great stay. It's location is central with a lot of restaurants and sites nearby, feeling safe to walk around at all times of the day. It also happened to be where Amigo Tours picked up, which made it convenient for some great day tours. The rooms are comfortable, and the service was great. Only issue I found was the poor design of the shower that allows water to get all over the bathroom floor.
Ryan, us3 night trip with friends

See all reviews

NH Collection Mexico City Reforma, Mexico City

Is the description of this hotel not correct? Tell us