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Aparthotel

Luxury Service Suites at Times Square

4.0 star property
Aparthotel with 3 outdoor pools, near Berjaya Times Square

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Experience the essence of Kuala Lumpur at Luxury Service Suites at Times Square. Enjoy 3 outdoor pools, unwind with a newspaper, or store your luggage while exploring KLCC Park. Guests rave about their stay.

Reviews

3.2 out of 10

Popular amenities

  • Pool
  • Kitchenette
  • Lounge area
  • 24/7 front desk
  • Refrigerator
  • Laundry facilities

Main amenities (7)

  • 30 apartments
  • 3 outdoor pools
  • 24-hour front desk
  • Air conditioning
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Free cribs/infant beds
  • Kitchenette
  • Private bathroom
  • Separate sitting area
  • Television
  • Washer/dryer

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Apartment, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Washer/dryer
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Deluxe Triple Room

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Washer/dryer
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

Standard Room

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Washer/dryer
  • City view
  • Sleeps 3
  • 1 Double Bed

Superior Room

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Washer/dryer
  • City view
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed
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About the neighborhood

Map
Berjaya Times Square East Tower, No 1, Jalan Imbi, Bukit Bintang, Kuala Lumpur, 55100

What's nearby

  • Berjaya Times Square - 1 min walk - 0.0 km
  • Pavilion Kuala Lumpur - 10 min walk - 0.9 km
  • Suria KLCC Shopping Centre - 2 min drive - 1.6 km
  • Petronas Twin Towers - 3 min drive - 2.3 km
  • KLCC Park - 3 min drive - 1.9 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 35 min drive
  • Kuala Lumpur International Airport (KUL) - 50 min drive
  • Kuala Lumpur KTM Komuter Station - 4 min drive
  • Kuala Lumpur Pasar Seni Station - 23 min walk
  • Kuala Lumpur Masjid Jamek Station - 26 min walk
  • Imbi Station - 1 min walk
  • Hang Tuah Station - 7 min walk
  • Bukit Bintang Station - 8 min walk

Restaurants

  • ‪Taste of Asia Food Court - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Hometown Hainan Coffee - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Luxury Service Suites at Times Square

Luxury Service Suites at Times Square offers a great location, putting you within just a 10-minute walk of Berjaya Times Square and Jalan Alor. Apartments feature bonuses like kitchenettes and washers/dryers, along with flat-screen TVs and free WiFi. The property is just a short walk to public transportation: Imbi Station is steps away and Hang Tuah Station is 7 minutes.

At a glance

DONE

Property size

    • 30 apartments
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking

Property amenities

Pool/Spa

  • 3 outdoor pools

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Free crib/infant bed

Kitchenette

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Coffee/tea maker

Bedrooms

  • Free rollaway/extra beds

Bathrooms

  • Shower
  • Free toiletries

Living spaces

  • Sitting area

Entertainment

  • 42-inch flat-screen TV

Laundry

  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Luggage storage
  • Laptop-compatible safe
  • Free newspapers
  • Free bottled water
  • 24-hour front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 30 rooms

Fees & policies

Policies

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Luxury Service Suites Times Square Aparthotel Kuala Lumpur
Luxury Service Suites Times Square Aparthotel
Luxury Service Suites Times Square Kuala Lumpur
Luxury Service Suites Times Square
Service Suites At Times Square
Luxury Service Suites at Times Square Aparthotel
Luxury Service Suites at Times Square Kuala Lumpur
Luxury Service Suites at Times Square Aparthotel Kuala Lumpur

Frequently asked questions

Is there a pool at Luxury Service Suites at Times Square?

Yes, there are 3 outdoor pools.

Are pets allowed at Luxury Service Suites at Times Square?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Luxury Service Suites at Times Square?

Sorry, there's no onsite parking at Luxury Service Suites at Times Square.

What are the check-in and check-out times at Luxury Service Suites at Times Square?

You can check in starting at 2:00 PM. Check-out time is noon.

What is there to do at Luxury Service Suites at Times Square and nearby?

Luxury Service Suites at Times Square has 3 outdoor pools.

Does Luxury Service Suites at Times Square have a kitchen or kitchenette?

Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.

What's the area around Luxury Service Suites at Times Square like?

Luxury Service Suites at Times Square is a short 1-minute walk from Imbi Station and 13 minutes' walk from Pavilion Kuala Lumpur.

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Luxury Service Suites at Times Square Reviews

Reviews

3.2

3.0/10

Cleanliness

2.4/10

Staff & service

3.8/10

Property conditions & facilities

Reviews

2/10 Poor

Slechte service.

Er is geen receptie.als je iemand nodig hebt moet je bellen, maar meestal neemt hij niet op. Het komt bij ons over alsof we daar illegaal zaten. We hadden met zn 4en 2 handdoeken en alleen lakens voor een 2 persoons bed.elke dag werd beloofd dat dit opgelost zou worden maar is nooit gebeurd.

8/10 Very good

General acceptable

4/10 Fair

It had the potential to be so much more but wasn't

We arrived and can't get in unless manager meets you. We were there as a young family with young kids after travelling al day just wanted to settle in. So a kind security guard tried ringing someone for us. Long story short rang the 'wrong' manager but we didn't know this either did other manager. Got put in a room and then informed that we should have been booked in for another manager. doubtful it was the room upgrade we paid for. This room was relatively clean. Stayed here one night and then the wrong manager said for is to meet in the office to move for rest of our stay to correct room. It was awkward in office obviously people were not happy. Moved to correct room same building. Amazing view, pool was awesome and pool service great. Lift and lobby great. Location great right on top of shopping centre. Room however!! - was filthy but being cleaned as we arrived. Broken shower and mouldy, bath missing plugs unusable, sink area leaking, drawings on walls, not enough towels or linen for family, rubbish outside window on airconditioner, stains and just grotty, I did not want to be barefoot in room, hair in sinks shower etc. Manager was nice. But whole situation needs to have a smoother way to check in, was a carry on and room was not what was promised of luxury or upgrade we paid for - needed an overhaul and tidy up to be that. We rang hotels.com who were empathetic to our situation after long discussion but I'd be wary of staying again.

2/10 Poor

feel bad

ห้องกว้าง อยู่ย่านการค้า เป็นห้องคอนโด ไม่ใช่โรงแรม ไม่มีเค้าท์เตอร์ต้อนรับไปถึงต้องโทรหาจะมีคนเอากุญแจมาให้ ตอนคืยก็ต้องโทรหาเจ้าของห้องมารับ ไม่มีwifi ขอรหัสแล้วก็ไม่ส่งมาให้ ห้อง 1 เตียงใหญ่ กับ 1 เตียงเล็ก แต่ไปถึงมีแค่เตียงใหญ่เตียงเดียวกับโซฟา

2/10 Poor

Poor experience

We are rather surprise that the unit does not match to the description. The entire place is very run down.

2/10 Poor

Beware of local 'dodgy' operator!

Beware of local 'dodgy' operator on the hotel suite side. Some are broker with no housekeeping facility and are untrusted character. Our stay has been a dirty and filthy experience; customer service is non-existence; room is unclean, stained linen with toiletries. We booked for 5 nights and we went somewhere else fr the rest our stay. The hotel itself is good and very convenient; their spa was fantastic, which we needed badly after the bad experience on our check in.

4/10 Fair

Never Again!

Disappointed with the room. Some of the facilities are not available as what been advertised like WIFI, microwave and flat TV. There are stains everywhere on the carpet and towels as well. Toilet seat has a crack with permanent stain, totally unappealing. No housekeeping service at all throughout our 3 day-stay, our family of five was only provided with one toilet roll and two tiny soaps. Had to bring room towel to swimming pool, as the pool towel will only be given to Berjaya Hotel guests (separate entity). No parking validation, paid about rm25 per day. Shabby cabinets and wardrobes. The most annoying part is being cheated and had to wait for 2 days for the wifi password but in the end, it was invalid and of no use. Why can't the agent be honest upfront about the wifi and kept me waiting in frustration?

2/10 Poor

Room 3816 pure filth do not go near

No one to meet us wouldn't answer phone,3 hours later a dodgy bloke arrives saying hotel full, took us back to other tower to a room full of people filthy they said 15 mins to clean up , you would be shocked we got back no bed for our son a totally smashed couch and filth I took a couple of pictures and we left how could this happen wotif. We have booked the hotel before but thought we would try luxury apartments as a little cheaper, you need to get rid of them from your site. We are now in Vietnam and want a refund do not pay them , and by the way we were not the only travellers ripped off by apartments it was mayhem. We ended up staying at Ancasa Hotel .

2/10 Poor

Private hotel, NO front desk, BROKEN door-hook

This apartment hotel(?) has no front desk not like displayed information by Expedia. I had to make a call to a hotel then a guy who is not kind at all showed me a room. He gave me 1 room key and went out. After then I found that a hook on the door was removed.(or broken). Based on Expedia's information, I thought it's normal hotel which has front desk & proper service but it was totally different from my expectation.