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All inclusive

Azul Ixtapa Grand All Inclusive Suites & Spa

All-inclusive property with full-service spa, connected to the convention center, near Linda Beach

  • Free WiFi in lobby and free parking
From
$202

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Beach
  • Infinity Pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 67
1 / 67Outdoor Pool
8.8.Fabulous.
  • GREAT PLACE I LOVED EVERYTHING

    Apr 5, 2021

  • Great people, amazing food at the restaurants! Lots of activities for the family. The spa…

    Jan 25, 2021

See all 359 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Walkable
Transportation options
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 323 guestrooms
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 3 poolside bars
  • Full-service spa
  • 3 outdoor pools

Feel at home

  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Private spa tub
  • Television
  • Free toiletries

What’s around

  • On the beach
  • Linda Beach - 6 min walk
  • Ixtapa Island - 7 min walk
  • Playa Azul Grand - 5 min walk
  • Cocodrilario - 6 min walk
  • Cuachalalate Beach - 6 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Luxury Suite
  • Master Suite One Bedroom
  • Luxury Suite 1 pax
  • Master Suite One Bedroom 1 pax

Location

  • On the beach
  • Linda Beach - 6 min walk
  • Ixtapa Island - 7 min walk

What’s around

Landmarks

  • On the beach
  • Linda Beach - 6 min walk
  • Ixtapa Island - 7 min walk
  • Playa Azul Grand - 5 min walk
  • Cocodrilario - 6 min walk
  • Cuachalalate Beach - 6 min walk
  • Coral Beach - 6 min walk
  • Varadero Beach - 6 min walk
  • Sacrificio Beach - 6 min walk
  • Playa Carey - 7 min walk
  • Quieta Beach - 7 min walk

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 37 min drive

At a glance

Size

  • 323 rooms

Arriving/leaving

  • Check-in time 3 PM-6:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Free onsite self parking
*See small print for additional details or extra charges

At the property

Taking the kids?

  • Children's club (free)

Food and drink

  • 4 restaurants
  • 4 bars/lounges
  • 3 poolside bars
  • 3 swim-up bars
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Number of outdoor pools - 3
  • Pool umbrellas
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Basketball on site
  • Miniature golf on site
  • Playground on site
  • Tennis lessons on site
  • Volleyball on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Nightclub
  • Tennis on site
  • Billiards or pool table

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair-accessible path of travel

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Iron/ironing board

Things to enjoy

  • Private spa tub
  • Balcony or patio

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries

Be entertained

  • 37-inch LCD TV
  • Cable TV channels
  • DVD player

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
  • Meals, snacks, and beverages included
  • Dining availability limited at one or more venues
  • Limited gourmet or à la carte dining

Not included
  • Minibar
  • Surcharge for room service
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access

Spa

ITSI SPA has 18 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Flor de Agave - Overlooking the ocean and pool, this restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

Bambu y Sakura - This restaurant specializes in sushi and serves dinner only. Reservations are required. Open select days.

Olivo y Vid - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.

Acqua - Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch, and dinner. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Tennis on site
  • Basketball on site
  • Miniature golf on site
  • Playground on site
  • Tennis lessons on site
  • Volleyball on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Azul Grand All Inclusive Suites
  • Azul Ixtapa Grand All Inclusive Suites Spa
  • Azul Grand Inclusive Suites
  • Azul Ixtapa Grand All Inclusive Suites & Spa Ixtapa
  • Azul Grand Suites
  • Azul Ixtapa Grand
  • Azul Ixtapa Grand All Inclusive
  • Azul Ixtapa Grand All Inclusive Suites
  • Azul Ixtapa Grand Suites
  • Ixtapa Grand Azul
  • Azul Ixtapa Grand All Inclusive Suites All-inclusive property
  • Azul Grand All Inclusive Suites All-inclusive property

Optional extras

WiFi is available in guestrooms for MXN 150 per day (rates may vary)

Dial-up Internet access is available in guestrooms for an extra charge

Policies

The all-inclusive plan includes all meals but only limited dining at specialty restaurants: 1 specialty dinner for stays of up to 4 nights; 2 specialty dinners for stays of up to 6 nights, and 3 specialty dinners for stays of up to 9 nights. Reservations are required.

Guests under 16 years old are not allowed in the spa.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Day gala dinner fee for stays on 1 January

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Azul Ixtapa Grand All Inclusive Suites & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 3 outdoor pools.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - 6:00 PM. Check-out time is noon.
  • Yes, there are 4 onsite restaurants, featuring alfresco dining, Mexican cuisine, and ocean views. Nearby restaurants include Bistro Soleiado (4.4 mi), Los Bigotes de Zapata (4.7 mi), and Deborah's Restaurant (4.7 mi).
  • Have fun with onsite activities such as archery, and improve your game on the tennis courts. Additional recreation onsite includes basketball and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Azul Ixtapa Grand All Inclusive Suites & Spa also has 3 swim-up bars, 3 poolside bars, and a nightclub, as well as a fitness center, spa services, and a garden.
8.8.Fabulous.
  • 8.0.Very Good

    ice place

    The resort was great. I felt that they had taken all safety precautions to ensure that I was safe during covid 19. Unfortunately the beach was quite a ways away and very small

    6 night trip, Nov 28, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I’ll be coming to that hotel again the drinks and everything was perfect

    Lupe, 2 night family trip, Nov 18, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Clean resort, friendly staff, great Covid precautions

    3 night trip, Nov 8, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff is excellent here, not one bad experience in 6 years. Rooms are excellent and all have great views.

    Craig, 7 night romance trip, Oct 24, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Was great to get away but needs improvement

    This was a great place to get away for a week. With some drawbacks. Very happy with service overall and had a great time. Views are very beautiful and relaxing. Draw backs would be the room service is very limited, cost 80 pesos every time you ask for anything and there are no menus. They will say entire menu on phone but not give you one to look at. Dessert was only flan... When checking in they don’t tell you all the amenities and trying to drag them out with every question you can think of gets old. They say that they have mini golf but it’s shut down and not accessible. And lastly the beds are very hard and difficult to sleep on

    6 night trip, Sep 21, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing hotel awesome service.

    Ramon, 6 night trip, Aug 22, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great place and safe

    2 night trip, Aug 2, 2020

    Verified Expedia guest review

  • 4.0.Fair

    The room we got was so stinky, and the lamps where dirty with bed bug residue.

    2 night family trip, Mar 2, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    The Azul Grand is a wonderful property, gorgeous views from every room. The grounds and pools are beautiful, love visiting. The landscaping is so pretty

    Maryellen, 7 night romance trip, Jan 29, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Good

    There’s good condition hotel. And near to go to island. The staff were friendly but there was no information about the restaurant when checking in.

    2 night family trip, Dec 21, 2019

    Verified Hotels.com guest review

See all 359 reviews