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5-star beachfront resort with free water park, near Karon Beach
The room was outdated , we had trouble with water system. Over price .
May 7, 2022
Property seems like it used to be good. It has all the amenities – pools, bars, spa etc.…
Nov 20, 2021
This property advises that it adheres to Safety and Health Administration (Thailand) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
The spa is open daily.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.
Contactless check-out is available.
Individually-wrapped food options are available for breakfast, lunch, and dinner.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand).
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.
This property accepts credit cards. Cash is not accepted.
*See fees and policies for additional details or extra charges
Here's what I liked and disliked about my stay at the Centara Grand Hotel: 1. We got a free upgrade to a brilliant ocean view room. Amazing view. Thank you for that! 2. The beach in front of the hotel is beautiful. Unfortunately, the waves were too strong, so not swimmable when we were there. But beautiful beach nonetheless. 3. The hotel is a bit old school and needs a renovation. You can feel the wear and tear everywhere. But it has multiple pools, a 24-hour gym, a club for kids, etc. 4. Breakfast buffet is absolutely horrible for a Centara branded hotel. Small selection and low quality. There should really be a much more generous selection of everything, starting with the fruit, juice, cold cuts and bread selection. But the worst is the coffee. A crime! 5. The location could be good a year from now. It is only 10 minutes away from Patong, but most places are closed due to COVID-19 restrictions.The Laguna and Phuket Town areas are better alternatives. 6. Room service food is terrible. We visited Phuket as the first "sandbox" tourists, so here are a few tips: Don't book anything before you get your Certificate of Entry pre-approval. For that, you need only the health insurance and vaccination certificates. Once you have it, you need to get SHABA certificates from the hotel, pre-pay 3 COVID-19 tests (= $300), flights, etc. There's also a risk of getting quarantined if anyone near you gets infected. Insurance won't cover your quarantine hotel if you test negative.
3 night romance trip, Jul 18, 2021
Verified Expedia guest review
Hotel seems pretty worn out. specially rooms. staff was fine. They have no idea how to make a cocktail.
wade, 6 night romance trip, Jan 22, 2020
Verified Expedia guest review
The rooms we booked and paid for were not ready. We were given two other rooms and one of them was fillet with bugs the room was dirty and filthy. The hotel still charged me for the entire 5 days stay even after I checked out and complained to the management in the front desk.
Ricardo, 5 night family trip, Jan 12, 2020
Verified Hotels.com guest review
I booked this lovely resort to relax in. I found it absolutely obnoxious with small children running everywhere on the property. To top it off, i was located in a room next to screaming childen so it was not even possible to enjoy a bath or relax on my outdoor deck. I called the reception to tell them hiw disappointed i was but upon checkout they dod not seem to care. Perhaps putting families together in one building would be a solution. The propeety was also a confusing maze to navigate through. On a positive note, probablu a good place to come if you have small children under 12.
Patricia, 1 night trip, Jan 3, 2020
Verified Hotels.com guest review
Great place ! Very convenient location and very friendly place
3 night family trip, Dec 25, 2019
Verified Expedia guest review
Resort is very nice with plenty of amenities and thisngs to do. Good location on Karon
Scott, 4 night trip, Dec 4, 2019
Verified Hotels.com guest review
This was by far the nicest hotel in the area. It's not in Patong Beach, but that is a good thing. It costs 400 baht to travel by taxi to the main part of the city. We picked this resort so that we could just relax on the beach and at the pool. It was perfect for that. The beach is clean and pretty private since it's at the end of the cove. We enjoyed our stay very much.
Laura, 2 night trip with friends, Nov 12, 2019
Verified Hotels.com guest review
Everyone and everything was amazing! The staff was so helpful and accommodating! The food and entertainment were awesome and never disappointed us. The entertainment staff was engaging and fun the entire time! We stayed here for our honeymoon and would absolutely recommend it to anyone looking for a relaxing and beautiful Thailand retreat. We will definitely be back again!
Harrison, 8 night romance trip, Nov 4, 2019
Verified Expedia guest review
The best hotel I have ever stayed at hands down. Staff was very helpful and courteous. Balcony sat right on the beach so we had the perfect view. Advise anyone staying in this area to stay at this hotel Ow and make sure you sign up for the VIP lounge
Mikal, 2 night trip with friends, Oct 19, 2019
Verified Hotels.com guest review
We were very satisfied with our 8-night stay at this hotel. It is family friendly. That being said, if you truly want privacy and elegant evening dining I would suggest an alternative hotel. We would definitely stay here again. The location is perfect - far enough away from Patong to eliminate the extra traffic but close enough to all excursions to still qualify for free hotel pick up on most day trips.
8 night trip, Oct 4, 2019
Verified Expedia guest review