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All properties in Kamala, Phuket (province), Thailand
1 room, 2 adults

Novotel Phuket Kamala Beach, Kamala

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Children's club (free)
  • Children's pool
118/16 Moo 3, Kamala, Phuket, 83150, Thailand

4-star beach hotel with spa, near Kamala Beach
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Children's club (free)
    • Children's pool
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
  • I liked the property. Very clean and friendly staff. Free shuttle to go to Patong was…Mar 15, 2020
  • We were upgraded, that made the holiday even more special Jan 6, 2020

Novotel Phuket Kamala Beach, Kamala

from $38
  • Superior Room
  • Superior Room, 1 King Bed
  • Superior Twin Room, 2 Twin Beds
  • Suite, 1 King Bed
  • Room, 1 King Bed

What’s around Novotel Phuket Kamala Beach, Kamala

Landmarks

  • On the waterfront
  • Kamala Beach - 2 min walk
  • Phuket Fantasea - 18 min walk
  • Surin Beach - 21 min walk
  • Bang Tao Beach - 43 min walk
  • Patong Beach - 5.5 mi / 8.9 km
  • Bangla Road - 7.9 mi / 12.7 km
  • Karon Beach - 9.8 mi / 15.8 km

Getting around

  • Phuket Intl. Airport (HKT) - 50 min drive
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 166 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Offsite

  • Free shopping center shuttle

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 bars/lounges
  • Restaurant
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach towels
  • Outdoor pool 1
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Free bicycles on site
  • Steam room
Working away
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 2368
  • Conference space size (meters) - 220
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 5
  • Year Built - 2013
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Thai

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

In Balance Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

Dining

Soul Kitchen - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

On The Roof - Overlooking the ocean, this rooftop bar specializes in international cuisine and serves dinner only. Happy hour is offered. Open daily.

The Living Room - This sports bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.

Lilo Pool Bar - This bar is located by the pool. Happy hour is offered. Open daily.

Novotel Phuket Kamala Beach, Kamala’s small print

Also known as

  • Novotel Beach
  • Novotel Beach Hotel
  • Novotel Beach Hotel Phuket Kamala
  • Novotel Phuket Kamala Beach
  • Novotel Phuket Kamala Beach Hotel
  • Novotel Phuket Kamala Kamala
  • Novotel Phuket Kamala Beach Hotel
  • Novotel Phuket Kamala Beach Kamala
  • Novotel Phuket Kamala Beach Hotel Kamala

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 7:00 AM to 7:00 PM.
  • Children under 6 years old are not allowed in the spa without adult supervision.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-out is available.

    Individually-wrapped food options are available through room service.

    The property affirms that it follows sanitization practices of Safety and Health Administration (Thailand) and ALLSAFE (Accor Hotels) guidelines.

    For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Mandatory fees

    Deposit: THB 1500 per night

    Optional extras

    Rollaway beds are available for THB 1662.0 per night

    Buffet breakfast is offered for an extra charge of THB 450 per person (approximately)

    Airport shuttle service is offered for an extra charge of THB 1600 per vehicle (one-way, Maximum occupancy 3)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Novotel Phuket Kamala Beach, Kamala

    • Does Novotel Phuket Kamala Beach offer free cancellation for a full refund?
      Yes, Novotel Phuket Kamala Beach does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is there a pool at Novotel Phuket Kamala Beach?
      Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.
    • Are pets allowed at Novotel Phuket Kamala Beach?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at Novotel Phuket Kamala Beach?
      You can check in from 2:00 PM to midnight. Check-out time is noon.
    • Are there restaurants at or near Novotel Phuket Kamala Beach?
      Yes, there's an onsite restaurant that serves international cuisine.
    • Is airport shuttle service offered by Novotel Phuket Kamala Beach?
      Yes, an airport shuttle is available. The charge is THB 1600 per vehicle one-way.
    • What is there to do near Novotel Phuket Kamala Beach?
      Recommended spots to visit include Kamala Beach (2-min walk) and Phuket Fantasea (0.9 mi), along with Surin Beach (1.1 mi) and Bang Tao Beach (2.2 mi).

    Recent reviews

    Very Good 8.2 From 325 reviews

    Very Good 8.0
    Decent hotel need some updates right on the beach good for walking great breakfast
    murugananthan, us2 night trip with friends
    Very Good 8.0
    Great stay in Phuket- eat out though
    The rooms and bathroom are a bit tired, the food leaves a lot to be desired- but the pool and beach are amazing and the service is fantastic! Location is close enough to Patong but far enough to feel peace and tranquility (rent a car or scooter to get around)
    Fady, us2 night family trip
    Good 6.0
    Great location but average hotel.
    Service is good at times and bad at other times. Great location but average hotel. Your hotel room can be difficult to find if you have never stayed there before.
    Ronald, us3 night business trip
    Exceptional 10.0
    Dream Phuket location
    what a location and 5-star service. loved it.
    chaminda, us3 night romance trip
    Exceptional 10.0
    Very beautiful hotel on the beach quiet and picturesque
    Stella, us2 night romance trip
    Very Good 8.0
    We will never forget this stay!
    great hotel (sea view room) comfortable bed :) VERRRRYYY friendly and helpful staff close to the restaurants (walk through the beach) just the weather in the middle of december could be better (too much rain and too many clouds during our 11 nights stay) ---- just our balcony needs renovation (room 108) and no clothes dryer on the balcony except this - PERFECT!!! PLEASE TAKE THE TRIP BY THE WOOD BOAT FROM THE BEACH (from the local people) TO THE BANANA BEACH - about 3.5k BAHT but it's must see trip!!!!
    Bartlomiej, us11 night family trip
    Exceptional 10.0
    A little piece of Heaven
    Our 4 days at Novetel Kamal Beach brought to a close our 27 day tour of Japan an Thailand. Novotel was a little peace of heaven before we returned to the States Novotel At Kamal Beach was a delight as we were upgraded to a villa with a private rooftop pool overlooking the beach and bay. Perfect for enjoying the morning sunrises and spectacular sunsets! Each evening we spent the “happy hour” at the roof top lounge enjoying the 2 for one cocktails , appetizers, a live vocalist and amazing 🌅 sunsets The resort is a short walk by beach to the town of Kamala where we enjoyed one of the best Thai massages of the entire trip! We also took advantage of the PhiPhi Island tour the hotel offered. We we transported to the port and spent an all-day tour of several islands with stops for snorkeling and swimming in the lagoons and just casual beach time The Novotel hotel staff were especially friendly and helpful throughout our stay and even helped in celebrating my husbands birthday with a complimentary drink of his choice! Is was a memorable stay at Novotel Kamala Beach . A quiet relaxing stay!!!
    Sheila, us3 night trip with friends
    Very Good 8.0
    Don't stay on Ground floor build A
    I stayed in a room A104 and is too much noisy. I suggest other corridor.
    Claudirene, us2 night trip
    Good 6.0
    Bittersweet
    We were on our honeymoon & picked this hotel for it's beach front location. While you can swim in the ocean, the hotel does not provide chairs on the beach. The water was not clear & there was trash floating in the water. The hotel needs to be renovated as far as the rooms go. The floor in our room was warped & falling apart. While Hotels.com advertised airport shuttle service for this hotel, when we called it was not available & they wanted 1,400 Thai Baht per person (we thought it was free). A cab costs 750 Thai Baht each way, private driver 700 Thai Baht. Of all the places we visited in Thailand, we found this hotel to have the least friendly/helpful staff. My husband became violently ill (stomach bug/food poisoning). We lost money on the day boat trip we booked due to this. We met 10 other hotel guests who had the same illness during their stay. The hotel was not overly concerned or apologetic about this issue. They were happy to send their doctor over at a cost of $400 USD which friends did (twice! As all 4 of their family members became ill during their stay & had to extend their trip by 4 days due to being unable to fly home so sick). Our best guess is the breakfast buffet/hotel restaurant as the source. The hotel manager on duty when we checked out seemed inexperienced, unconcerned and definitely lacking basic knowledge of their billing system. The pool & the view were the best part of our stay.
    us5 night romance trip
    Exceptional 10.0
    Very good location with access to the beach. Food was good.
    us7 night family trip

    Novotel Phuket Kamala Beach, Kamala

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