All hotels in Patong, Thailand
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Grand Mercure Phuket Patong, Patong

5 stars5 stars
1 Soi Ratuthit 200 Pi 2 RoadPatong Beach, PatongPhuket83150Thailand, 800-491-6126
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Excellent4.3 / 5
Location
Great location
Breakfast
Tasty breakfast
Amenities
Great amenities
Comfort
More comfort would be nice
890See all 890 Hotels.com reviews
From 1,425 reviewsTripAdvisor Traveller Rating

Grand Mercure Phuket Patong, Patong

Hotel Info: 866-539-8117

from $102
  • Suite, 1 King Bed, Balcony
  • Deluxe Room, 2 Twin Beds, Pool Access
  • Superior Room, 1 King Bed
  • Superior Room, 2 Twin Beds
  • Villa, 1 Double Bed
  • Deluxe Room, 1 King Bed, Pool Access

At a glance

Key facts

Hotel size

  • This hotel has 314 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Offsite

  • Free shopping center shuttle

  • Free area shuttle

Also known as

  • Grand Mercure Phuket Patong Hotel
  • Grand Mercure Phuket Hotel
  • Grand Mercure Phuket Patong
  • Grand Mercure Phuket

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 15 years old are not allowed in the spa without adult supervision.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Breakage deposit: THB 1000.00 per night

  • New Year's Eve (31 December) Gala Dinner per adult: THB 3500

Optional extras

Early check-in can be arranged for an extra charge

Late check-out can be arranged for an extra charge

Rollaway beds are available for THB 1600.00 per night

Buffet breakfast is offered for an extra charge of THB 470 for adults and THB 235 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 1500.00 per vehicle (one way)

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • Beach towels
  • Number of outdoor pools - 3
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Waterslide
  • Steam room
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • Number of meeting rooms - 3
  • Conference space
  • Meeting rooms 3
  • Conference space size (feet) - 4455
  • Conference space size (meters) - 414
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 6
  • Year Built 2014
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Picnic area
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Ryn Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages, and massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Dining

Bubbles Restaurant - This poolside restaurant specializes in international cuisine and serves lunch and dinner. Open daily.

Craft Bar - This brewpub serves light fare only. Happy hour is offered. Open daily.

Chou Chou Deli Shop - This cafe specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.

Bounce - This poolside cocktail bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.

Recreation

On Site

  • Fitness facilities
  • Steam room
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Water skiing nearby

Grand Mercure Phuket Patong, Patong’s small print

Also known as

  • Grand Mercure Phuket Patong Hotel
  • Grand Mercure Phuket Hotel
  • Grand Mercure Phuket Patong
  • Grand Mercure Phuket

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 15 years old are not allowed in the spa without adult supervision.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Breakage deposit: THB 1000.00 per night

  • New Year's Eve (31 December) Gala Dinner per adult: THB 3500

Optional extras

Early check-in can be arranged for an extra charge

Late check-out can be arranged for an extra charge

Rollaway beds are available for THB 1600.00 per night

Buffet breakfast is offered for an extra charge of THB 470 for adults and THB 235 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 1500.00 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Grand Mercure Phuket Patong, Patong

Landmarks

  • Bangla Night Street (0.6 mi / 1 km)
  • Patong Beach (0.8 mi / 1.3 km)
  • Jungceylon Shopping Center (0.5 mi / 0.8 km)
  • Bangla Boxing Stadium (0.6 mi / 0.9 km)
  • Royal Paradise Night Market (0.6 mi / 1 km)

Getting around

  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free shopping center shuttle
  • Phuket (HKT-Phuket Intl.) 48-min drive
  • Free self parking

Recent reviews

Excellent 4.3 /5 from 890 reviews

Grand Mercure Phuket Patong, Patong
Outstanding5.0 / 5
Great overall stay
I had a few day stay at the Grand Mercure. Overall, it was a great stay. Relatively close proximity to the beach (~10 min walk). Hotel was clean and staff was friendly.
6 night romance trip
Grand Mercure Phuket Patong, Patong
Excellent4.0 / 5
The property in general is beautiful... the hotel is walking distance to patong beach, which has a lot of shops, restaurants, massage places ... all the personnel very attentive for all your needs... the only complaint we have is the humidity inside of the rooms, at the beginning I thought it was only my room, but in total we had 7 rooms and all of them were the same... other than that the hotel is very nice!!!
3 night trip with friends
Grand Mercure Phuket Patong, Patong
Excellent4.0 / 5
Not meet our expectations
We thought the front staff, house keeping staff are great, but poolside and restaurants are understaffed. The room is small than we expected, and TV channels are quite limited. For any 5 star hotel, we expected to see fresh squeezed juice in the morning breakfast, we spent 3 nights here, some days the restaurant servers couldn't see our empty plates, some days the person who cook my noodles soup didn't seem wanna be there, some days we had great attentive servers; Nobody ever told us about this green/red card flipping mean, at one point we had to guard our food cause servers kept empty our table....
3 night trip with friends
Grand Mercure Phuket Patong, Patong
Outstanding5.0 / 5
It was a beautiful hotel and one that I would highly recommend. It deserves more than 5 stars. We got a stunning room, with an amazing view of the pool and palm trees. Service was impeccable. They are so eager to help you in any way possible. The pool was awesome and the gym was really good to work out in. The lobby is also very nice and interesting and enjoyable to chill in. The hotel is located in a very good location. Walking distance to Bangla road, and the beach. I can't wait to go back there and highly recommend others to go there as well.
4 night trip with friends
Grand Mercure Phuket Patong, Patong
Outstanding5.0 / 5
Grand Mercure -- An oasis in the heart of Patong
This is my 4th time in the last 2 years staying at this upscale boutique resort. What is most amazing is that on near every level this resort can compete with the JW Marriott’s and other fine hotels. The difference here, and where the Grand Mercure distinguishes itself, is in-the-area-of customer service and making sure the customer experience is nothing less than exceptional. I had one issue with my room during my 18 day stay and the engineering staff immediately responded and rectified it within a few hours while I was out exploring. I will definitely return in 2017 for my 5th visit here and 6th trip to Thailand. I highly recommend booking a suite or a villa for an even more amazing vacation or holiday experience. About the resort – the rooms are spotless and elegantly furnished, the pool and fitness center are pristinely clean, the people who work here treat you like a member of the family, the geographic location is perfect to central Patong, the beach and shopping at Jungceylon and the night markets, all within a 5 to 10-minute walk. They also provide a complimentary shuttle to each of these locations many times per day. The lobby, the bar, the poolside bar and café are all handled perfectly and effortlessly by the highly competent staff and they will bend over backwards to make sure you are not only happy and satisfied, but that all your needs and desires are being met. Oh, and they also have a great on-site spa for you indulge and spoil yourself.
18 night trip

See all reviews

Grand Mercure Phuket Patong, Patong

Is the description of this hotel not correct? Tell us