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All properties in Patong, Phuket (province), Thailand
1 room, 2 adults

Avista Hideaway Phuket Patong - MGallery, Patong

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Children's club (free)
  • Children's pool
  • Free WiFi
39/9 Muen Ngern Road, Tri-trang Beach, Patong, Phuket, 83150, Thailand

Luxury resort with spa, near Freedom Beach
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Children's club (free)
    • Children's pool
    • Free WiFi
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
  • Absolutely loved!! One of the most unique properties I have ever stayed atMar 15, 2020
  • This property was incredible in every way. The people were wonderful, the service was…Mar 12, 2020

Avista Hideaway Phuket Patong - MGallery, Patong

  • Executive Room, 1 King Bed
  • Executive Suite, 1 King Bed, Private Pool
  • Suite, Jetted Tub
  • Superior Room, 1 King Bed
  • Superior Double Room, 2 Double Beds
  • Deluxe Room, 1 King Bed, Pool Access

What’s around Avista Hideaway Phuket Patong - MGallery, Patong

Landmarks

  • Freedom Beach - 9 min walk
  • Patong Beach - 19 min walk
  • Bangla Road - 36 min walk
  • Jungceylon Shopping Center - 40 min walk
  • Karon Beach - 2.8 mi / 4.5 km
  • Kata Beach - 7.1 mi / 11.4 km
  • Kamala Beach - 7.2 mi / 11.6 km
  • Phuket Fantasea - 7.9 mi / 12.7 km

Getting around

  • Phuket Intl. Airport (HKT) - 76 min drive
  • Airport shuttle (surcharge)
  • Free shopping center shuttle
  • Free beach shuttle

At a glance

Key facts

Hotel size

  • This hotel has 150 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Offsite

  • Free beach shuttle

  • Free shopping center shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 5 bars/lounges
  • 3 poolside bars
  • 3 swim-up bars
  • 24-hour room service
  • Barbecue grills
Things to do
  • Free beach shuttle
  • Beach towels
  • Number of outdoor pools - 3
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Miniature golf on site
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • Number of meeting rooms - 2
  • One meeting room
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 15
  • Year Built - 2012
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English
  • Filipino
  • Thai

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

AQUA has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Sizzle Rooftop Restaurant - Overlooking the ocean, this restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Vista Restaurant - Overlooking the pool, this theme restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Rendez-Vue Rooftop Bar - This bar overlooks the ocean and pool. Open daily.

VIDA Bar - This bar overlooks the ocean. Open daily.

Avista Hideaway Phuket Patong - MGallery, Patong’s small print

Also known as

  • Avista Hideaway Phuket Kathu
  • Avista Hideaway Phuket
  • Avista Hideaway Phuket Patong MGallery Sofitel Hotel
  • Avista Hideaway Phuket MGallery Sofitel Hotel
  • Avista Hideaway Phuket Patong MGallery Sofitel
  • Avista Hideaway Phuket MGallery Sofitel
  • Avista Hideaway Phuket Patong MGallery By Sofitel
  • Avista Hideaway Phuket Patong MGallery Sofitel Resort
  • Avista Hideaway Phuket MGallery Sofitel Resort
  • Avista Hiaway Phuket MGallery
  • Avista Hideaway Resort Phuket Kathu
  • Avista Hideaway Phuket Patong MGallery
  • Avista Hideaway Phuket Patong - MGallery Resort
  • Avista Hideaway Phuket Patong - MGallery Patong
  • Avista Hideaway Phuket Patong - MGallery Resort Patong
  • Avista Phuket Hideaway
  • Hideaway Resort Phuket
  • Phuket Avista Hideaway
  • Avista Hideaway Resort & Spa Patong, Phuket
  • Avista Hideaway Resort Phuket Patong
  • Avista Hideaway Resort Phuket
  • Avista Hideaway Phuket Patong

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 7:00 AM to 7:00 PM.
  • Children under 12 years old are not allowed in the spa without adult supervision.

    Parking height restrictions apply.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available through room service.

    Each guestroom is kept vacant for a minimum of 48 hours between bookings.

    The property affirms that it follows sanitization practices of Safety and Health Administration (Thailand) and ALLSAFE (Accor Hotels) guidelines.

    For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Optional extras

    Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Rollaway beds are available for THB 2000.0 per night

    Buffet breakfast is offered for an extra charge of THB 650 for adults and THB 325 for children (approximately)

    Airport shuttle service is offered for an extra charge of THB 1500 per vehicle (one-way, Maximum occupancy 4)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Avista Hideaway Phuket Patong - MGallery, Patong

    • Does Avista Hideaway Phuket Patong - MGallery offer free cancellation for a full refund?
      Yes, Avista Hideaway Phuket Patong - MGallery does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at Avista Hideaway Phuket Patong - MGallery?
      Yes, there's free self parking.
    • Is there a pool at Avista Hideaway Phuket Patong - MGallery?
      Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.
    • Are pets allowed at Avista Hideaway Phuket Patong - MGallery?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at Avista Hideaway Phuket Patong - MGallery?
      You can check in from 2:00 PM to midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
    • Are there restaurants at or near Avista Hideaway Phuket Patong - MGallery?
      Yes, there are 2 onsite restaurants.
    • Is airport shuttle service offered by Avista Hideaway Phuket Patong - MGallery?
      Yes, an airport shuttle is available. The charge is THB 1500 per vehicle one-way.
    • What is there to do near Avista Hideaway Phuket Patong - MGallery?
      Recommended spots to visit include Freedom Beach (9-min walk) and Patong Beach (1 mi), along with Bangla Road (1.8 mi) and Jungceylon Shopping Center (2.1 mi).

    Recent reviews

    Superb 9.0 From 476 reviews

    Poor 2.0
    Waste of money
    Terrible experience. Definetly not a 5 star hotel. Staff was very unhelpful and rude. Breakfast was below average. I had a better experience in the 3 star hotels in Patong.
    Haroon, us3 night trip with friends
    Fair 4.0
    North face hotel
    on my arrival in 30*c i wanted a drink only to find one bar opens at 15:30 but he is never there and other bar opens at 17:30.Was told go to pool side but i did not want to swim to the bar and no table or chairs either.All pools have more people than sun beds so glad the rooms are excellent.Sizzle restaurant is for lottery winners who like to eat in total darkness as they dont have lighting.
    Ian D., us7 night trip
    Exceptional 10.0
    Great place
    Amazing staff,super helpful and very welcoming Makes you feels like home
    Nadav, us6 night family trip
    Good 6.0
    A five star hotel with four star appeal
    A five star hotel with the appeal of a four star hotel. Beach not close. Rather, it was a hike away. Soap scum or hard water on marbled surfaces in bathroom. Shower leaked into toilet area. Room decor dated. The staff, however, bend backwards to please. And breakfast offers an international selection. The television selection was dismal and of the poorest quality I have ever come across.
    Sanjeeb, us2 night romance trip
    Exceptional 10.0
    Beautiful hotel, great location
    Absolutely beautiful hotel and amazing staff! Everyone was so friendly and welcoming! They went above and beyond to provide us with a peaceful luxury experience! They even remembered my birthday and surprised me with a birthday cake in my room! Phenomenal place will strongly recommend staying here! Also it’s not far away if you want to go to Patong Beach or bangla rd, also they have free shuttles! For me it was perfect, peace/ relaxation and if I wanted to go out it was not far away! Stay here you won’t regret it!
    Ivory, us2 night romance trip
    Good 6.0
    Avista's lobby is very beautiful and has a great view. The check in process was not bad at all. They were even able to give us our room even when arriving a couple of hours early before check in. One thing I would note about this place is that it is some what secluded. You have to go down the hill to even go to a corner store. This is more of a honeymoon kind of hotel. The next day is when we started to have problems. The Air condition was not working well in our room. We had to notify them multiple times to get it fixed. Also, there was only one place to eat their if your a vegetarian or vegan. Other than that, you have to leave the hotel to eat. The service at the restaurant wasn't all that great either. Service was slow, even when we were the only ones there. If I visit Thailand again, I would stay at a different place.
    David, us5 night trip with friends

    Avista Hideaway Phuket Patong - MGallery, Patong

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