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All properties in Patong, Thailand
1 room, 2 adults

Patong Bay Hill Resort, Patong

4.5-star4.5 stars
79 Hasib Pee Road, Patong, Phuket, 83150, Thailand

Luxury hotel with outdoor pool, near Patong Beach
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 122 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Room
Great room
Location
Location is ok
Service
Service is adequate
Breakfast
Breakfast is average

Patong Bay Hill Resort, Patong

from $56
  • Suite, 1 Bedroom
  • Suite, 1 Bedroom, Pool Access
  • Premier Suite, Sea View
  • Premier Suite, Hot Tub
  • Premier Suite, Pool Access
  • Suite, 1 Bedroom, Sea View
  • Suite, 1 Bedroom, Sea View, Poolside
  • Premier Suite, 1 Bedroom
  • Duplex, 2 Bedrooms, Sea View

What’s around Patong Bay Hill Resort, Patong

Landmarks

  • Heart of Patong
  • Patong Beach - 21 min walk
  • Jungceylon Shopping Center - 26 min walk
  • Bangla Road - 29 min walk
  • Simon Cabaret - 17 min walk
  • Banzaan Fresh Market - 22 min walk
  • Bangla Boxing Stadium - 24 min walk
  • Patong Boxing Stadium - 30 min walk

Getting around

  • Phuket (HKT-Phuket Intl.) - 36 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free beach shuttle

At a glance

Key facts

Hotel size

  • This hotel has 366 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Offsite

  • Free area shuttle

  • Free beach shuttle

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café
  • Room service (during limited hours)
  • Free reception
Things to do
  • Free beach shuttle
  • Outdoor pool
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 13
  • Year Built - 2015
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Disabled parking
Languages Spoken
  • English
  • Thai

In the room

Home comforts
  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Individually furnished
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Patong Bay Hill Resort, Patong’s small print

Also known as

  • Patong Bay Hill Resort
  • Patong Bay Hill Resort Hotel Patong
  • Patong Bay Hill
  • Patong Bay Hill Resort & Spa Phuket
  • Patong Bay Hill Resort Spa
  • Patong Bay Hill Resort Hotel
  • Patong Bay Hill Resort Patong

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property only accepts cash for all onsite payments.

Mandatory fees

Deposit: THB 3000 per stay

Optional extras

Buffet breakfast is offered for an extra charge of THB 350 for adults and THB 175 for children (approximately)

Airport shuttle service is offered for an extra charge of THB 1500.00 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.2 From 60 reviews

Very Good 8.0
New resort tucked away on a lush hillside.
The reception area gave a poor an incomplete picture of the vast resort. Avoid the rather steep walks by asking for free drop off and pick up from your room. You must hold on at all times while traveling in their bench-seat pick-up truck style shuttle service. It is a brand new resort and the rooms are spotless. Just ask for massage service and a massage business will shuttle you to and from the hotel for relaxing massage. Television selection leaves a lot to be desired, but who is watching TV at this amazing location.
Sanjeeb, usRomance trip
Very Good 8.0
The Resort of the Hill
Hotel was really nice and quiet. Our room was comfy and we had an amazing view of the city. It wasn't too far from the action of Patong. The resort is huge and sits on top of a hill & they have a shuttle service that takes you back and forth. I would recommend as it was affordable and definitely worth every penny.
LaShonda, usRomance trip
Exceptional 10.0
Paradise
Absolutely unreal view. Amazing property, the largest in phuket
phillip, usRomance trip
Very Good 8.0
Great place but very hilly.
gbTrip with friends
Poor 2.0
Bad staff training and hospitality
It was a very bad experience for me and my husband. We expected the staffs of the hotel to be welcoming and initiative yet standards not met. Firstly, we had to request for housekeeping to clean up our room every day. Isn’t it their duty to be initiative? My DND sign wasn’t even up at all. Secondly, I work as a hotelier as receptionist in Singapore and I know how it works. I requested for my deposit to be given back to me on second day as me and my husband had some issues on our atm card, and wasn’t able to withdraw cash. We asked the front office staff and they mention that only upon check out, that they can return the deposit to us. We need the cash for transport and food etc. And our room was fully paid off before we even checked in. On Singapore when my guests need their deposit as they run out of cash, we would return their deposit as Long as rooms are paid. Another thing was, breakfast was not great. Everyday was the same old thing. Nothing new, staff looked like they’re more interested in talking amongst themselves rather than serving us. We had to request for the fan to be turned on instead of them being initiative. Lastly, lost my mobile in the room, and emailed staffs if hotel has found my mobile and they replied saying “no” when my device was located at the hotel itself. I hope the GM of this hotel do something about the training of the staffs, and reflect on what has went wrong. Utterly disappointed and angry about this.
Marrissa, sgRomance trip

Patong Bay Hill Resort, Patong

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