Guests
All properties in Patong, Phuket Province, Thailand

Novotel Phuket Resort - SHA Plus

Upscale beach resort with spa, near Patong Beach

  • Free WiFi and free parking
From
$52

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

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  • Outdoor Pool
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282 Phrabaramee Rd, Patong, 83150, Phuket, Thailand
8.2.Very Good.
  • Good location , nice sea view and you can access to the beach easily

    Mar 13, 2020

  • The views were amazing! Breakfast buffet was very good

    Feb 22, 2020

See all 95 reviews

Official standards

This property advises that it adheres to Safety and Health Administration (Thailand) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Shopping
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 217 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 1 outdoor pool

Feel at home

  • Children's pool
  • Playground on site
  • Babysitting or childcare (surcharge)
  • Private bathroom
  • Television
  • Garden

What’s around

  • Patong Beach - 6 min walk
  • Bangla Road - 18 min walk
  • Jungceylon Shopping Center - 20 min walk
  • Kalim Beach - 11 min walk
  • Royal Paradise Night Market - 15 min walk
  • Central Patong - 18 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Double Room, 1 Double Bed
  • Superior Twin Room, 2 Twin Beds
  • Family Room, Multiple Beds
  • Deluxe Room, 1 King Bed, Pool Access
  • Deluxe Double Room, 1 Double Bed, Balcony, Sea View
  • Deluxe Twin Room, 2 Twin Beds, Balcony, Sea View
  • Deluxe Double Room, 1 Double Bed

What’s around

Landmarks

  • Patong Beach - 6 min walk
  • Bangla Road - 18 min walk
  • Jungceylon Shopping Center - 20 min walk
  • Kalim Beach - 11 min walk
  • Royal Paradise Night Market - 15 min walk
  • Central Patong - 18 min walk
  • Bangla Boxing Stadium - 23 min walk
  • Simon Cabaret - 42 min walk
  • Freedom Beach - 3.5 mi / 5.7 km
  • Karon Beach - 4 mi / 6.4 km
  • Kamala Beach - 4.9 mi / 7.9 km

Getting around

  • Phuket Intl. Airport (HKT) - 32 min drive
  • Airport shuttle (surcharge)
map
See on map
282 Phrabaramee Rd, Patong, 83150, Phuket, Thailand

At a glance

Hotel size

  • This hotel has 217 rooms

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival. This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service

Things to do

  • Fitness classes on site
  • Playground on site
  • Tennis lessons on site
  • Yoga classes/instruction on site
  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible lounge

Languages Spoken

  • Chinese
  • English
  • Filipino
  • French
  • Indonesian
  • Thai

In the room

Home comforts

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only

Be entertained

  • 42-inch LED TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Novotel Phuket Resort - SHA Plus are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Spa

Le Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Coffe House - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.

Old Fisherman - This restaurant specializes in seafood and serves dinner only. Open daily.

Ruen Thong - This restaurant specializes in Thai cuisine. Open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Fitness classes on site
  • Playground on site
  • Tennis lessons on site
  • Yoga classes/instruction on site

Nearby

  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of THB 500 per person (approximately)
  • Airport shuttle service is offered for an extra charge of THB 1390 per vehicle (roundtrip, Maximum occupancy 3)

Children and extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for THB 1500.0 per night
  • Babysitting/childcare is available for an extra charge

Pool, spa, and gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Children under 12 years old are not allowed in the spa without adult supervision

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand).

Policies

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Novotel Phuket
  • Resort Phuket
  • Novotel Phuket Vintage Park Patong
  • Novotel Phuket Resort Patong
  • Novotel Phuket Patong
  • Novotel Phuket Hotel Patong
  • Novotel Hotel Phuket
  • Novotel Patong
  • Patong Novotel
  • Patong Novotel
  • Novotel Resort Phuket
  • Novotel Phuket Kathu
  • Novotel Phuket Resort Patong
  • Novotel Patong
  • Novotel Hotel Phuket
  • Novotel Phuket Resort
  • Novotel Phuket Resort Kathu
  • Novotel Resort
  • Novotel Resort Phuket
  • Phuket Novotel
  • Phuket Novotel Resort
  • Phuket Resort

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Novotel Phuket Resort - SHA Plus does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, Coffe House offers Asian cuisine. Nearby restaurants include Saveena halal food (3-min walk), No. 9 restaurant (4-min walk), and Uncle Yura's restaurant (5-min walk).
  • Yes, an airport shuttle is available. The charge is THB 1390 per vehicle roundtrip.
  • Have fun with nearby activities like kayaking, parasailing, and rafting. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Novotel Phuket Resort - SHA Plus also has a sauna and a fitness center, as well as a garden.
8.2.Very Good.
  • 10.0.Exceptional

    Amazing location. Can’t beat it. Beautiful place and I travel a ton

    1 night family trip, Feb 16, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Rules rules rules

    They have some whack rules such as checking out towels for the pool and no smoking in your private balcony and no swimming after 8. Pool access rooms were great though when u can q. Best location but a bit overpriced

    Huy, 1 night trip, Jan 7, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    I wouldn’t recommend this hotel for several reasons. It requires too much walking up and down stairs to get from room to restaurant and pools.

    Kathleen, 4 night family trip, Dec 23, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    I want my money back. Terrible service, rude staff, can’t get anything correct.. kid friendly resort with water in glass bottles... kettle with ants, worms in room, top it off you can’t get a cup of milk for baby at night... oh and when they are open for room service they bring you milk and your kid can’t stop throwing up from it.

    Saniya, 3 night family trip, Dec 23, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    The first day of arrival there were no towels in bathroom. Called and they brought two hand towels, two bath towels, no face towels. The quality of the towels left a lot to be desired. The whole four days of our stay there was a towel issue, missing towels we never got face cloths at all. Took two beach towels provided in room with nice big beachbag but the towels were spotted with something Overall room was clean but room service was laughable. They have a note that toom service providedwill be provided within 30 minutes of ordering. We were so exhausted forst nite we ordered in. It too 1 and a half hours to get our food. The food was good except for ham and cheese sandwitch. We had to call room service bac to get them to remove leftovers. Maid service did not provide that seevice. Novotel is a chain and this was my first experience with this chain. After staying at two Marriotts and a small private hotel Novotel does not compare. Well this was my first experience and this hotel was in Patong.

    Cmj, 5 night family trip, Dec 14, 2019

    Verified Expedia guest review

  • 2.0.Poor

    There was a loud party with a band and loud speakers which were right above my unit. It went on until 11:00 pm. The hotel would not do anything about this at 8:00 pm when I originally complained. At 9:30, they finally agreed to give me another room, but I figured by the time I packed and unpacked it would be 11:00. I had been up since 4:00 that morning so I was really tired. The hotel should have put all the people from the party in the building I was at and assigned me to a different building. Then for dinner, there was a seafood buffet. I picked up the items to be grilled and gave them to the guy at the bbq. He said he would bring them over. After 1/2 an hour, I asked about the items and the guy said he would bring them right over. After 15 more minutes, the wrong food was brought over and I told him that. The same thing happened 20 minutes later. At this point, I took the food because I had been waiting over an hour. I was not surprised to find out the food was cold. Not only that, because I waited so long, I asked for water. They charged for this. So, to summarize, I waited an hour for a meal that was never delivered and ended up paying more for this. Again, the hotel did nothing even though I complained to the front desk. It’s really a disappointment as the hotel seemed nice. There were other issues such as I had to carry my own luggage which required going up and down a few flights of stairs, but everyone has to put up with this. Find another hotel.

    2 night trip, Aug 18, 2019

    Verified Orbitz guest review

  • 2.0.Poor

    First and foremost we had to wait for 3hrs before we got the room even though requested a early check in while traveling with a 5yr old. There were people who got in after us got a room before us. Secondly the most pathetic stuff no exhaust in washroom and vent for air to go and its gets really humid with every bath. 3rd - The most painful 1 full day 16/Aug 9AM-11PM there was no power in the entire resort with no ACs running it was most difficult day and staff and resort did nothing to provide cold water or services. WORST DAY EVER!!! 4 - Poor variety at breakfast buffet, even with Indian Executive chef the food was pretty ordinary for Indian breakfast options. 5 - shuttle service was flaky and front desk refused to take shuttle bookings on phone. Would I recommend this hotel - NO for the amount they charged us.

    MW, 5 night family trip, Aug 11, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    The staff was helpful when dealing with our issue of the bathtub. Some of the rooms condition are inadequate.

    4 night romance trip, May 5, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great views of the ocean and really helpful and friendly staff. I enjoyed the breakfast very much.

    2 night trip, Apr 10, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great stay in Novotel Phuket Resort

    Great stay in Novotel Phuket Resort. The staff was very polite and responsive. I can recommend this hotel. It is walking distance to the main attractions in the island.

    Valentin, 8 night family trip, Feb 28, 2019

    Verified Hotels.com guest review

See all 95 reviews