Grand Smokies Resort Lodge

Property class: 2.5

Choose dates to view prices

Parkway stay with pools and playtime

Check in right on the Parkway, with shopping, dining, and entertainment close by. Spend time in the indoor pool complex with a water slide and a kiddy pool, or head to the on-site arcade and game room. Hop on the Fun Time Trolley from the stop out front, then grab complimentary coffee and water in the lobby anytime.

Reviews

8.0 out of 10
Very good

Amenities

  • Variety of dining options nearby
  • Heated indoor pool with water slide
  • Shallow kiddie pool with mushroom feature
  • Adjoining units with connecting doors
  • Conference center with three meeting rooms
  • On-site business center

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Indoor pool
  • Fitness center
  • Children's pool
  • Waterslide
  • Conference center
  • 5 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Lobby fireplace

Feel at home (6)

  • Children's pool
  • Television
  • Daily housekeeping
  • Elevator
  • Free self parking
  • Waterslide
$86 nightly
The total price is $97
Nov 16 - Nov 17
Total with taxes and fees

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Queen Suite

A hotel room with two beds, a nightstand with a lamp, and two paintings on the wall.

Double Queen Suite

7.4 out of 10
Good
(100 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Kitchen Fireplace

A hotel room with a bed, a desk, a chair, a fireplace, and a television.

Queen Kitchen Fireplace

8.0 out of 10
Very good
(115 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for King, Jetted Spa Tub, Suite

A hotel room with a large bed, a desk with a television, a dresser, a window with curtains, and a painting on the wall.

King, Jetted Spa Tub, Suite

8.4 out of 10
Very good
(103 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds, Pets Allowed

A hotel room with two beds, a nightstand with a lamp, and two paintings on the wall.

Standard Double Room, 2 Queen Beds, Pets Allowed

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Single Room, 1 Bedroom, Pets Allowed

A hotel room with a bathtub, a bed with a blue bedspread, a nightstand with a lamp, and a painting on the wall.

Standard Single Room, 1 Bedroom, Pets Allowed

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

A bedroom with a wooden bed, a nightstand with a lamp, a chair, and a window with a view.

Family Suite

8.0 out of 10
Very good
(15 reviews)
  • Mountain view
  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 Large Twin Bunk Beds

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About the neighborhood

Map
2385 Parkway, Pigeon Forge, TN, 37863

What's nearby

  • Hollywood Wax Museum - 3 min walk - 0.3 km
  • Christmas Place - 8 min walk - 0.7 km
  • Pigeon Forge Snow - 8 min walk - 0.7 km
  • Titanic Museum - 11 min walk - 1.0 km
  • Island at Pigeon Forge - 15 min walk - 1.3 km

Getting around

  • McGhee Tyson Airport (TYS) - 51 min drive

Restaurants

  • ‪Sunliner Diner - ‬3 min walk
  • ‪Azul - ‬17 min walk
  • ‪Downtown Flavortown - ‬17 min walk
  • ‪Blue Moose Burgers & Wings - ‬5 min walk
  • ‪Mellow Mushroom - ‬3 min drive

About this property

Grand Smokies Resort Lodge

  • Grand Smokies Resort Lodge puts you in a great location, within a 15-minute walk of Christmas Place and Titanic Museum. Guests can splash around at the indoor pool or grab a bite to eat at the restaurant. Other highlights include a fitness center and a children's pool.

At a glance

Hotel size

    • 160 rooms

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Pets

    • Pets allowed (dogs only, 2 total)*
    • Service animals welcome
    • Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation*
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • Free uncovered onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking on site

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–9:30 AM
  • Restaurant

Traveling with children

  • Children's pool
  • Waterslide

What to do

  • Winery tours nearby

Working away

  • 5 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance

Facilities

  • ATM/banking
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Waterslide
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 42
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Front entrance ramp

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

More

  • Daily housekeeping
  • Shared accommodations
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

Wood Grill Buffet - Onsite buffet restaurant. Open daily.

Fees & policies

Refundable deposits

  • Breakage deposit: USD 250.00 per stay

Optional extras

  • Early check-in can be arranged for an extra charge of USD 50.00 (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for USD 15.0 per day
  • Rollaway beds are available for USD 15.0 per day

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 200.00 per stay
  • Pets are allowed for an extra charge of USD 40.00 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to midnight

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Grand Smokies Pigeon Forge
Grand Smokies Resort Lodge Hotel
Grand Smokies Resort Lodge Pigeon Forge
Grand Smokies Resort Lodge Hotel Pigeon Forge

Frequently asked questions

Does Grand Smokies Resort Lodge offer free cancellation for a full refund?

Yes, Grand Smokies Resort Lodge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Smokies Resort Lodge?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 9:00 AM to midnight.

Are pets allowed at Grand Smokies Resort Lodge?

Yes, dogs are welcome, with a limit of 2 total. There's a charge of USD 40.00 per pet, per day, and there's also a deposit of USD 200.00 per stay. Service animals are exempt from fees.

Is parking offered on site at Grand Smokies Resort Lodge?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Grand Smokies Resort Lodge?

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM. There's a charge of USD 50.00 for early check-in (subject to availability). Check-out time is 11:00 AM.

What is there to do at Grand Smokies Resort Lodge and nearby?

Grand Smokies Resort Lodge has an indoor pool and a fitness center.

Are there restaurants at or near Grand Smokies Resort Lodge?

Yes, there's an onsite restaurant, Wood Grill Buffet.

What's the area around Grand Smokies Resort Lodge like?

Grand Smokies Resort Lodge is located on the boardwalk/promenade, a short 17-minute walk from Island at Pigeon Forge and 7 minutes' walk from Christmas Place.

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Reviews

Grand Smokies Resort Lodge Reviews

8.0

Very Good

8.0

Cleanliness

7.8

Amenities

8.4

Staff & service

7.6

Property conditions & facilities

Guest review summary

What guests liked

  • The indoor pool was a highlight, with many guests praising its cleanliness, fun waterslide, and enjoyable experience for both kids and adults. (230 reviews)
  • The in-room hot tubs were a highlight, with many guests enjoying their relaxing and enjoyable experience. (20 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

Great place to stay with young kids. The pool is great for the kids, but if you’re not traveling with kids it can be tough as kids are running around. But a great place to stay!
Verified review

10/10 Exceptional

Location is great. Beds comfy, great amenities!
Verified review

10/10 Exceptional

Staff were very helpful. Breakfast was very good. Loved the blue wing back chairs in the lobby! Close to attractions and restaurants. Would definitely stay again.
Verified review

10/10 Exceptional

it was a good hotel with a pool and pool had a slide. Had a good time and there was a restaurant right beside hotel.
Verified review

8/10 Very good

Nice Hotel in the heart of Pigeon Forge. Close to many attractions and restaurants. The hotel was clean and the staff friendly. The only reason I didn’t give it 5 stars was the pool was cold which is why we chose this hotel.
Verified review

10/10 Exceptional

Great place to stay very friendly staff! Rooms clean and spacious.
Verified review

8/10 Very good

Enjoyed our stay the room was clean staff was helpful.
Verified review

10/10 Exceptional

Clean rooms ,nice pool ,very convenient to everything
Verified review

10/10 Exceptional

Clean and efficient. Breakfast was free which is nice. Over all a nice one night stay.
Verified review

6/10 Good

There were stink bugs in my room. No carpet on the floor was a surprise. Location is good.
Verified review

10/10 Exceptional

Amazing stay with kids and location
Verified review

6/10 Good

Clean room. Breakfast was o.k. Scrambled eggs, sausage patties, buiscuits were decent. Donuts that were chilled from restaurant next door. OJ was slushy or frozen. It was ok the first day. Unfortunately for us; our last day there the pool heater broke and the pool was very cold. The people at the check in were nice.
Verified review

8/10 Very good

The hotel staff was amazing and our suite was huge and comfortable. My family and I will be back very soon. I cannot say enough about the kind staff at this hotel or the comfortable rooms or the perfect location. Only draw back was the lean in the lobby (which honestly didn’t bother me) and the breakfast was a little basic (I was the only person who ate it since they didn’t offer anything my family liked). But I’m not letting those things deter me from staying again.
Verified review

10/10 Exceptional

Clean rooms.GREAT POOL.Great location
Verified review

10/10 Exceptional

Everything was great except the breakfast
Verified review

10/10 Exceptional

Breakfast was great, room was spacious, pool was warm and fun, large arcade, great value. Will definitely stay here again!
Verified review

6/10 Good

It wasn’t horrible for what we paid. I think it’s old and out dated. Grandkids enjoyed the pool. Breakfast was a definite no!!! Rooms were clean enough.
Verified review

10/10 Exceptional

Clean room good breakfast and coffee good people waiting on you
Verified review

6/10 Good

Breakfast was excellent.staff was not friendly pool was not heated room was not cleaned all week. So I didn't leave tip should have said on website pool heater was broken down .I wouldn't have stayed disappointed nice location and close to cracker barrel and the grill next door Excellent price and great food .The game room had been messed up with the claws hanging up not rotating to pick up toys didn't fill them up all week.the only 2 employees that were friendly was the first girl I came in contact with dark hair white girl and a older gentleman with long hair that brought me towels
Verified review

8/10 Very good

Friendly staff, clean room except the carpet it was outdated and stained in the living room, kitchen and bathroom was tiled bed slept good but the comforter needs replaced from the 80s overall for the price paid it was worth it
Verified review

6/10 Good

Overall this property was clean and the staff was friendly, however finding a live roach in the kitchenette did put us off
Verified review

10/10 Exceptional

We enjoyed the hot tub in our room. Free breakfast was wonderful.
Verified review

6/10 Good

The hotel is definitely showing its age and needs updating. Staff was nice. The beds were not very comfortable and the towels are so small and thin. The room we occupied had an exhaust fan in the bathroom but it didn't really do anything to vent the room so everything in the bathroom felt wet after a shower. It didn't help that the shower curtain rod was hung in a way that the curtain would not stay closed on either end. On the plus side, my grandson enjoyed the indoor pool. Overall, I probably would choose another place to stay next time.
Verified review

10/10 Exceptional

Our stay was really nice, the staff helped when needed and the amenities were excellent however the pool staircase to the water slide desperately needs to the power washed but other than that it was clean and tidy
Verified review

10/10 Exceptional

I loved the breakfast. I also loved the pool. The staff was very friendly