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RiverStone Resort & Spa, Gatlinburg - Pigeon Forge (and vicinity)

4 stars
212 Dollywood LnPigeon ForgeTN37863United States of America, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Outstanding4.6 / 5
Amenities
Great amenities
Pool
Great pool
Room
Great room
Value for money
Poor value for money
267See all 267 Hotels.com reviews
From 646 reviewsTripAdvisor Traveller Rating

RiverStone Resort & Spa, Gatlinburg - Pigeon Forge (and vicinity)

Hotel Info: 866-539-8117

from $209
  • Condo, 2 Bedrooms, Balcony
  • Condo, 3 Bedrooms, Balcony
  • Condo, 1 Bedroom, Balcony

At a glance

Key facts

Hotel size

  • This hotel has 136 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed (dogs only) *

  • Restrictions apply *

  • 2 per room (up to 25 lb)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Other information

  • Smoke-free property

Also known as

  • RiverStone
  • RiverStone Pigeon Forge
  • RiverStone Resort
  • RiverStone Resort Pigeon Forge
  • Riverstone Hotel Pigeon Forge

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

Guests under 13 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Pet deposit: USD 100

  • Cleaning fee: USD 45 per accommodation, per stay (varies per unit size)

Optional extras

Late check-out can be arranged for an extra charge

Pets are allowed for an extra charge of USD 25.00 per pet, per day

In the hotel

Food and drink
  • Barbeque grills
Things to do
  • Indoor pool
  • Lazy river
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Arcade/game room
  • Billiards or pool table
Working away
  • Conference space
  • Conference space size (feet) - 3600
  • Conference space size (meters) - 334
  • Computer station
Services
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
Facilities
  • Number of buildings/towers - 4
  • Year Built 2007
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fireplace in lobby

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Down comforter
  • Soundproofed rooms
  • Sofa bed
  • Sofa bed size queen
  • Premium bedding
Things to enjoy
  • Fireplace
  • Individually decorated
  • Individually furnished
  • Separate dining area
  • Separate living room
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
  • DVD player
Stay connected
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher

Special features

Spa

Guests can indulge in a pampering treatment at the condominium resort's full-service spa, The Spa at RiverStone. Services include deep-tissue massages, hot stone massages, Swedish massages, and massages. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a mud bath.

Guests under 13 years old are not allowed in the spa.

Recreation

On Site

  • Fitness facilities
  • Spa tub
  • Fishing on site
  • Playground on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Water skiing nearby
  • Windsurfing nearby

RiverStone Resort & Spa, Gatlinburg - Pigeon Forge (and vicinity)’s small print

Also known as

  • RiverStone
  • RiverStone Pigeon Forge
  • RiverStone Resort
  • RiverStone Resort Pigeon Forge
  • Riverstone Hotel Pigeon Forge

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

Guests under 13 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Pet deposit: USD 100

  • Cleaning fee: USD 45 per accommodation, per stay (varies per unit size)

Optional extras

Late check-out can be arranged for an extra charge

Pets are allowed for an extra charge of USD 25.00 per pet, per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 267 reviews

RiverStone Resort & Spa, Gatlinburg - Pigeon Forge (and vicinity)
Outstanding5.0 / 5
River Stone spa and Resort in Pigeon Forge TN
We wanted somewhere close to Dollywood, loved this resort!
6 night family trip
RiverStone Resort & Spa, Gatlinburg - Pigeon Forge (and vicinity)
Fair2.0 / 5
Rude racist staff at hotel
I was very disappointed because the check in staff was very rude and when I asked for a manager he was just as rude. Basically telling me that I did not book the hotel through them do I had no choice . I ask for a bottle of complimentary shampoo and was told no . Very disappointed and could not wait to leave .
4 night family trip
RiverStone Resort & Spa, Gatlinburg - Pigeon Forge (and vicinity)
Outstanding5.0 / 5
Outstanding
I have been trying out alot of hotels in this area. This is one of the very best out of the 10 that I have stayed at.
1 night romance trip
RiverStone Resort & Spa, Gatlinburg - Pigeon Forge (and vicinity)
Outstanding5.0 / 5
We loved the place.However the front desk lady Elaine was the rudest person I ever encountered. Not a smile to be had by her or the other 2 ladies at the desk.She was there both for check in and check out and acted like it was such a burden to have us there.
1 night romance trip
RiverStone Resort & Spa, Gatlinburg - Pigeon Forge (and vicinity)
Outstanding5.0 / 5
Very Nice!
Very Relaxing! All the comforts of home!
2 night family trip

See all reviews

RiverStone Resort & Spa, Gatlinburg - Pigeon Forge (and vicinity)

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