All hotels in Gatlinburg, Tennessee, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

River Terrace Resort & Convention Center, Gatlinburg - Pigeon Forge (and vicinity)

2.5 stars
240 River RoadGatlinburgTN37738United States of America, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Good3.5 / 5
Location
Great location
Service
Fantastic service
Vibe
Poor vibe
WiFi
Bad internet service
1337See all 1,337 Hotels.com reviews
From 738 reviewsTripAdvisor Traveller Rating

River Terrace Resort & Convention Center, Gatlinburg - Pigeon Forge (and vicinity)

Hotel Info: 866-539-8117

from $89
  • Room, 1 King Bed, River View
  • Room, 2 Queen Beds, River View
  • Standard Room, 1 King Bed
  • Standard Room, 2 Queen Beds

At a glance

Key facts

Hotel size

  • This hotel has 205 rooms

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 10 AM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed *

  • Restrictions apply *

  • 1 per room (up to 60 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • Free RV/bus/truck parking

Other information

  • Smoke-free property

Also known as

  • River Terrace
  • River Terrace Resort
  • River Terrace Resort Gatlinburg
  • River Terrace Resort Hotel
  • River Terrace Resort Hotel Gatlinburg
  • River Terrace Gatlinburg
  • River Terrace Hotel Gatlinburg
  • River Terrace Resort And Convention Center
  • River Terrace Resort Convention Center

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Pet deposit: USD 100.00 per stay

Optional extras

Pets are allowed for an extra charge of USD 170 per accommodation, per stay

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Hiking/biking trails on site
  • Golfing nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
Working away
  • Number of meeting rooms - 9
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 21128
  • Conference space size (meters) - 1902
  • Conference center
Services
  • 24-hour front desk
  • Laundry facilities
  • Wedding services
Facilities
  • Number of buildings/towers - 7
  • Elevator/lift
  • Picnic area
  • Fireplace in lobby

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Drafts Sports Bar - This sports bar specializes in American cuisine and serves breakfast, lunch, and dinner.

River Terrace Resort & Convention Center, Gatlinburg - Pigeon Forge (and vicinity)’s small print

Also known as

  • River Terrace
  • River Terrace Resort
  • River Terrace Resort Gatlinburg
  • River Terrace Resort Hotel
  • River Terrace Resort Hotel Gatlinburg
  • River Terrace Gatlinburg
  • River Terrace Hotel Gatlinburg
  • River Terrace Resort And Convention Center
  • River Terrace Resort Convention Center

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Pet deposit: USD 100.00 per stay

Optional extras

Pets are allowed for an extra charge of USD 170 per accommodation, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.5 /5 from 1337 reviews

River Terrace Resort & Convention Center, Gatlinburg - Pigeon Forge (and vicinity)
Good3.0 / 5
Better than expected
I wasn't expecting much but was impressed. We needed a room during peak season at the very last minute. We were lucky to find this place. It's not the best but I didn't pay for the best. I was actually expecting much less. The room was clean and well maintained but showed it's age. The Wi-Fi didn't work but wasn't a big deal for us. The location is the best part. You are literally next door to Ripley's Aquarium and directly across from a very nice almost hidden mall with many stores and even a game room. The kids loved the ducks which were often just off the balcony in the river. I will keep this place in mind when I return.
3 night family trip
River Terrace Resort & Convention Center, Gatlinburg - Pigeon Forge (and vicinity)
Outstanding5.0 / 5
a nice stay...
Only thing to complain about is that'll had to walk two huge hills to get to our building or coming back from shopping etc. but duh! You're in the mountains! Lol I read a lot of good reviews. And a lot of negative. I contacted the resort and told them my concerns. They contacted me back right away. Assuring me, everything would be good. I really liked everything about our room. It was a little out dated. But everything worked. The AC was wonderful. We slept like a baby. Our room was cleaned while we out. Very nicely done. Thank you River Terrace
2 night romance trip
River Terrace Resort & Convention Center, Gatlinburg - Pigeon Forge (and vicinity)
Outstanding5.0 / 5
Loved it!
Perfect vacation for our family !!great location , large pool, close to downtown , clean , big rooms !
1 night family trip
River Terrace Resort & Convention Center, Gatlinburg - Pigeon Forge (and vicinity)
Outstanding5.0 / 5
Summer time getaway
First time to stay here. We stayed in one of the buildings with a mountain view, which we loved. Rooms were cleaned very well each day, the staff was great. We asked for extra pillows to be sent to the room and they were there when we returned. Beds were comfy. The night before we left we had drinks at Drafts and also some of the best Garlic/Parm wings we have ever had, Danielle our bartender/waitress was super awesome. The only complaint we have about the place is the WiFi, it is terrible. They need boosters or more routers or something to make the signal stronger for that many guest. We would definitely stay here again.
4 night romance trip
River Terrace Resort & Convention Center, Gatlinburg - Pigeon Forge (and vicinity)
Good3.0 / 5
Trip to Gatlinburg
Short stay with my sister. The shower head was terrible no water pressure The bed was comfortable but needed more pillows. I still have no clue where the ice machine was. But it was close to everything and we still had a good time
2 night family trip

See all reviews

River Terrace Resort & Convention Center, Gatlinburg - Pigeon Forge (and vicinity)

Is the description of this hotel not correct? Tell us