Altis Belém Hotel & Spa

Photo gallery for Altis Belém Hotel & Spa

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Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
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Overview of Altis Belém Hotel & Spa

Altis Belém Hotel & Spa

5.0 star property
Luxury Lisbon hotel with full-service spa, connected to the convention centre

9.4/10 Exceptional

352 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Doca Do Bom Sucesso, Lisbon, 1400-038
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • 24-hour room service
  • Massage/treatment rooms
  • 24-hour business centre
  • 3 meeting rooms
  • Airport shuttle
For families
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Belem
  • Belém Tower - 3 min drive
  • Jerónimos Monastery - 13 min drive
  • Commerce Square - 22 min drive
  • Castle of São Jorge - 34 min drive
  • Marquis of Pombal Square - 15 min drive
  • Rossio Square - 19 min drive
  • Santa Justa Elevator - 20 min drive
  • Lisbon Oceanarium - 26 min drive

Getting around

  • Lisbon (LIS-Humberto Delgado) - 22 min drive
  • Cascais (CAT) - 25 min drive
  • Alcantara-Mar Station - 4 min drive
  • Belem Station - 15 min walk
  • Alges Station - 23 min walk
  • Lg. Princesa Stop - 9 min walk
  • Mosteiro dos Jerónimos Stop - 11 min walk
  • Centro Cultural Belém Stop - 11 min walk
  • Airport shuttle

Restaurants

  • Feitoria - 3 min walk
  • Nosolo Italia Belém - 5 min walk
  • Vela Latina - 5 min walk
  • O Recanto - 8 min walk
  • A Marítima do Restelo - 9 min walk

About this property

Altis Belém Hotel & Spa

5-star luxury hotel in the heart of Belem
Consider a stay at Altis Belém Hotel & Spa and take advantage of an airport shuttle, a terrace and a garden. Treat yourself to a massage at BSpa by Karin Herzog, the on-site spa. The on-site fine-dining restaurant, Restaurante Feitoria, features Fusion cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Additional perks include:
  • An indoor pool and an outdoor pool
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), an electric car charging station and free newspapers
  • Smoke-free property, a reception hall and a 24-hour front desk
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 50 individually decorated rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and air conditioning. Guests reviews say good things about the size rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with baths or showers and hairdryers
  • 40-inch HDTVs with digital channels
  • Daily housekeeping, desks and phones

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 50 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's menu

Working away

  • 24-hour business centre
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages

  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 40-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Guidebooks/recommendations

Special features

Spa

BSpa by Karin Herzog has 1 treatment room. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Restaurante Feitoria – This fine-dining restaurant specialises in Fusion cuisine and only serves dinner. Guests can enjoy drinks at the bar. 1-star Michelin rating.
Cafetaria Mensagem – Overlooking the ocean, this restaurant specialises in Modern European cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.
Bar 38º 41' – This bar only serves light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 35 per person (approximately)

Children & extra beds

  • Rollaway beds are available for EUR 95.0 per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal) guidelines.

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Altis Belem Hotel Lisbon
Altis Belém Hotel & Spa Hotel
Altis Belém Hotel & Spa Lisbon
Altis Belém Hotel & Spa Hotel Lisbon
Altis Belém Hotel Lisbon
Altis Belém Hotel
Altis Belém Lisbon
Altis Belém

Frequently asked questions

Does Altis Belém Hotel & Spa offer free cancellation for a full refund?
Yes, Altis Belém Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Altis Belém Hotel & Spa?
As of 5 Oct 2022, prices found for a 1-night stay for 2 adults at Altis Belém Hotel & Spa on 17 Oct 2022 start from $279, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Altis Belém Hotel & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Altis Belém Hotel & Spa?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Altis Belém Hotel & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Altis Belém Hotel & Spa?
Yes, there's free self and valet parking. Electric car charging is available.
What are the check-in and check-out times at Altis Belém Hotel & Spa?
You can check in from 3:00 PM - midnight. Check-out time is noon.
Is there an on-site casino at Altis Belém Hotel & Spa?
No, this hotel doesn't have a casino, but Estoril Casino (16-min drive) and Lisbon Casino (25-min drive) are both nearby.
What is there to do at Altis Belém Hotel & Spa and nearby?
Altis Belém Hotel & Spa has a spa and an outdoor pool, as well as a fitness centre and a garden.
Are there restaurants at or near Altis Belém Hotel & Spa?
Yes, Restaurante Feitoria offers Fusion cuisine and ocean views. Nearby restaurants include Nosolo Italia Belém (5-min walk), Vela Latina (5-min walk) and O Recanto (8-min walk).
What's the area around Altis Belém Hotel & Spa like?
Altis Belém Hotel & Spa is located by the river in Belem, a short 9-minute walk from Lg. Princesa Stop and 8 minutes' walk from Belém Tower. Travellers say that this hotel is in a good location.

Overall score and ratings

9.4

Exceptional

9.5/10

Cleanliness

9.5/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

Superb hotel service location including excellent staff assistance
Jorge, 3-night trip
Verified Hotels.com guest review

4/10 Fair

laura, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Laetitia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This Hotel has some of the best service I have seen. The staff at the front desk and the restaurant go out of their way to make your stay comfortable.
susan, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

pretty great overall
Jun, 5-night business trip
Verified Expedia guest review

10/10 Exceptional

Outstanding location, amenities, and very polite, efficient, attentive and friendly staff. Great Spa. Highly recommend this beautiful hotel.
Julie, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

J, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Enjoyed the view from the water. Very 'modern' but didn't like the lighting in the room, the black bathroom, or the dark hallways. Staff was very nice but felt understaffed particularly at the rooftop pool and bar. Room was large, bed and pillows ultra comfortable. Food menu at the bar was limited. Breakfast was fine. Location a fair amount of walking to get to public transport.
Glenna, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great hotel. Great location. Great staff.
2-night trip
Verified Hotels.com guest review

6/10 Good

Expected more but rooms are looking tired and not as clean as I would expect. Had to change rooms which helped and was dealt with easily Tried to use spa area but one of the Pools was full of flies which was concerning given its Inside Breakfast and staff were great As was the outside pool area
London86, 3-night trip
Verified Ebookers guest review