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My Story Hotel Rossio

Photo gallery for My Story Hotel Rossio

Family Room | Down comforters, minibar, in-room safe, blackout drapes
Suite (Rossio) | View from room
View from room
Down comforters, minibar, in-room safe, blackout drapes
Down comforters, minibar, in-room safe, blackout drapes

Overview of My Story Hotel Rossio

My Story Hotel Rossio

3.0 star property
3-star hotel with restaurant, near Rossio Square

9.2/10 Superb

726 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
  • Restaurant
The price is $213
Price available on 3/29/2023
Map
Praca Dom Pedro IV (Rossio Square), 59, Lisbon, 1100-200
Main amenities
  • 24-hour front desk
  • Air conditioning
  • Airport shuttle
  • Babysitting
  • Breakfast available
  • Concierge services
  • Daily housekeeping
  • Front-desk safe
  • Laundry service
  • Multilingual staff
  • Restaurant and bar/lounge
  • Self-serve laundry
For families
  • Babysitting (surcharge)
  • Cable/satellite TV service
  • Connecting/adjoining rooms available
  • Cribs/infant beds (surcharge)
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Lisbon Old Town
  • Rossio Square - 1 min walk
  • Commerce Square - 8 min walk
  • Castle of São Jorge - 10 min walk
  • Avenida da Liberdade - 1 min drive
  • Santa Justa Elevator - 1 min drive
  • Lisbon Cathedral - 7 min drive
  • Avenida da Liberdade - 6 min drive
  • Marquis of Pombal Square - 6 min drive
  • Eduardo VII Park - 11 min drive
  • Gulbenkian Museum - 13 min drive

Getting around

  • Humberto Delgado Airport (LIS) - 26 min drive
  • Cascais (CAT) - 29 min drive
  • Rossio Station - 2 min walk
  • Cais do Sodré Station - 15 min walk
  • Santa Apolonia Station - 23 min walk
  • Rossio Station (Green) - 1 min walk
  • Restauradores Station - 3 min walk
  • Praça da Figueira Stop - 4 min walk
  • Airport shuttle (surcharge)

Restaurants

  • McDonald's - 2 min walk
  • Burger King - 2 min walk
  • Café Nicola - 1 min walk
  • Lisboa Bar - 2 min walk
  • Ginginha do Carmo - 1 min walk
Map

About this property

My Story Hotel Rossio

My Story Hotel Rossio features an airport shuttle and puts you 0.1 mi (0.1 km) from Rossio Square and 0.4 mi (0.7 km) from Commerce Square. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Also, this hotel is 0.5 mi (0.7 km) from Castle of São Jorge and 5.7 mi (9.2 km) from Lisbon Oceanarium. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: Rossio Station (Green) is steps away and Restauradores Station is 3 minutes.

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 46 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge

Traveling with children

  • Babysitting (surcharge)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)

Languages

  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Bed sheets provided
  • Blackout drapes/curtains
  • Crib/infant bed (surcharge)
  • Down comforter
  • Soundproofed rooms

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Connecting/adjoining rooms available
  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Dial-up Internet access is available in guestrooms for an extra charge
  • Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 15 for children
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 10.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Only registered guests are allowed in the guestrooms. </p> <p>Guests can rest easy knowing there's a smoke detector on site. </p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts major credit cards. Cash is not accepted.</p>

Also known as

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Frequently asked questions

Does My Story Hotel Rossio offer free cancellation for a full refund?
Yes, My Story Hotel Rossio does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at My Story Hotel Rossio?
As of Mar 28, 2023, prices found for a 1-night stay for 2 adults at My Story Hotel Rossio on Mar 29, 2023 start from $213, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at My Story Hotel Rossio?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at My Story Hotel Rossio?
Sorry, pets aren't allowed.
Is parking offered on site at My Story Hotel Rossio?
Sorry, there's no onsite parking at My Story Hotel Rossio.
Is airport shuttle service offered by My Story Hotel Rossio?
Yes, an airport shuttle is available.
What are the check-in and check-out times at My Story Hotel Rossio?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at My Story Hotel Rossio?
No, this hotel doesn't have a casino, but Lisbon Casino (27-min drive) is nearby.
Are there restaurants at or near My Story Hotel Rossio?
Yes, there's an onsite restaurant.
What's the area around My Story Hotel Rossio like?
My Story Hotel Rossio is in Lisbon Old Town, a short 1-minute walk from Rossio Station (Green) and 3 minutes' walk from Santa Justa Elevator. Travelers love the hotel's prime location.

Reviews

9.2

Superb

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

8/10 Very Good

Bruce, 3-night trip
Verified Hotels.com guest review

6/10 Good

Here's "My Story"
My Story........no place to put suitcase, inadequate room lighting and a bathroom that had to be carefully navigated to enter into. Decent location and very friendly staff at check-in.
Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful location, beautifully updated room, friendly and helpful staff. Would choose this hotel again without hesitation. Highly recommend.
Timothy, 5-night romance trip
Verified Orbitz guest review

10/10 Exceptional

location. location. location.
rafael, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Cynthia, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Everything at your front door
If you have the room with Fado where the room is just big enough to walk around the double bed, then be aware with the shower to fully pull the door in further than you think it can be when closed. Otherwise you will have a giant flood and need all of your towels. The breakfast is probably the tastiest breakfast ive ever had in a hotel. Loved loved loved it. Everything was fresh and well made and so many options. Service was excellent too! The weekend receptionist and breakfast ladies were so lovely. I cant say enough good things about them. The location and value were great and I'd stay here again!
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This was a bit of a culture shock after a few weeks in the Algarve, but was exactly what I was looking for. Right smack in the middle of all the action! When you get to your room, all is quiet. Room was small, but very well designed. Bed was comfortable. My cab driver had difficulty finding this place, but I would stay here again.
Verified Expedia guest review

10/10 Exceptional

Perfect location,helpful stuff
Verified Expedia guest review

10/10 Exceptional

People working we're awesome. Location was best
Verified Expedia guest review

10/10 Exceptional

Location was wonderful
Verified Travelocity guest review