In the heart of Lisbon, My Story Hotel Rossio offers a warm welcome with a restaurant, bar, and dry cleaning services. Connect to in-room WiFi and take advantage of luggage storage. The helpful staff has left a lasting impression on previous guests who praise the hotel's location.
Praca Dom Pedro IV (Rossio Square), 59, Lisbon, 1100-200
What's nearby
Rossio Square - 1 min walk - 0.0 km
Santa Justa Elevator - 2 min walk - 0.2 km
Avenida da Liberdade - 5 min walk - 0.5 km
Castle of São Jorge - 7 min walk - 0.6 km
Commerce Square - 8 min walk - 0.7 km
Getting around
Humberto Delgado Airport (LIS) - 22 min drive
Cascais (CAT) - 26 min drive
Rossio Station - 2 min walk
Cais do Sodré Station - 15 min walk
Santa Apolonia Station - 23 min walk
Rossio Station (Green) - 1 min walk
Restauradores Station - 3 min walk
Praça da Figueira Stop - 4 min walk
Airport shuttle (surcharge)
Restaurants
McDonald's - 2 min walk
Café Nicola - 1 min walk
Burger King - 2 min walk
Ginginha do Carmo - 1 min walk
Lisboa Bar - 1 min walk
About this property
My Story Hotel Rossio
My Story Hotel Rossio offers a fantastic location, putting you just a 5-minute walk from Rossio Square and Santa Justa Elevator. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, Avenida da Liberdade and Commerce Square are within just a 10-minute walk. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Rossio Station (Green) is steps away and Restauradores Station is 3 minutes.
Languages
English, French, Portuguese, Spanish
At a glance
DONE
Hotel size
46 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10 AM
Restaurant
Bar/lounge
Traveling with children
Babysitting (surcharge)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2015
Safe-deposit box at front desk
Accessibility
Elevator
Accessible airport shuttle
Room amenities
Be entertained
32-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Slippers
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 15 for children
Airport shuttle service is offered for an extra charge of EUR 35 per room (one-way)
Children & extra beds
Babysitting is available for an extra charge
Airport shuttle service for children up to age 12 costs EUR 35 (one-way)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts major credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cashless transactions are available.
Property Registration Number 11295
Also known as
My Story Hotel Rossio Lisbon
My Story Hotel Rossio
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Residencia Sul Down Town
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My Story Hotel Rossio Hotel Lisbon
Frequently asked questions
Does My Story Hotel Rossio offer free cancellation for a full refund?
Yes, My Story Hotel Rossio does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at My Story Hotel Rossio?
Sorry, pets aren't allowed.
Is parking offered on site at My Story Hotel Rossio?
Sorry, there's no onsite parking at My Story Hotel Rossio.
Is airport shuttle service offered by My Story Hotel Rossio?
Yes, an airport shuttle is available. The charge is EUR 35 per room one-way.
What are the check-in and check-out times at My Story Hotel Rossio?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-out is available.
Is there an onsite casino at My Story Hotel Rossio?
No, this hotel doesn't have a casino, but Lisbon Casino (10-min drive) is nearby.
Are there restaurants at or near My Story Hotel Rossio?
Yes, there's an onsite restaurant.
What's the area around My Story Hotel Rossio like?
My Story Hotel Rossio is in Baixa, a short 1-minute walk from Rossio Station (Green) and 5 minutes' walk from Avenida da Liberdade. Travelers love the hotel's prime location.
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My Story Hotel Rossio Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Location
Room
Service staff
Breakfast
Bed
Bathroom
Restaurant
Subway
Shopping
Shower
What guests liked
Breakfast was consistently described as excellent, huge, and with a wide variety of options. (19 reviews)
The property offers a great location with plenty of dining options nearby and a breakfast with adequate choices. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
Clean, great location, friendly, comfortable room.
susan
4-night trip
10/10
Great location. Clean. Attentive staff.
Excellent breakfast.
Glen
3-night trip
10/10
Excellent hotel! Great location, friendly and helpful staff.
Jodi
4-night trip
10/10
Great hotel wth lovely staff. The surprise slice of cake for my husbands birthday was an extra special touch!
Nicole
3-night trip
10/10
Very good location, nice staff members.
Lumin
1-night trip
10/10
Very nice hotel at a convenient location with friendly staff and small but cute rooms.
Lumin
1-night trip
10/10
Great location, close to transport options, restaurants, tourist sites
Rajeshkumar
4-night trip
8/10
Great central location.
Matthew
1-night trip
10/10
Excellent location
Marci
1-night trip
10/10
Immediately upon arrival the staff engaged us and spoke about their amenities and made suggestions for dining during our stay. Clean, green aware, and great location
Jill
1-night trip
8/10
The room was very small for two people, and there are no public spaces in the hotel to relax in if you don't want to go out. Good for an overnight stay. Nothing wrong with the hotel, but probably wouldn't stay here again.
Carla
3-night trip
10/10
Great stay and awesome location!
Simona
4-night trip
10/10
Love the interior design of the room....simple and easy. Alfonso has a good attitude and helpful.
Grace
1-night trip
10/10
Great lace to stay, central to everything
Kimberly
3-night trip
10/10
Room size a little small, less than 1’ clearance on the end of the bed. Great staff!!! Great location!!!
Cindi
5-night trip
10/10
Excellent location.
Decent size rooms for Europe
Ismail
2-night trip
8/10
Excellent location to everything! Good restaurant and staff!
Meredith
1-night trip
10/10
The My Story Hotel Rossio is a great hotel from a Service and Location perspective in Lisbon. It's centrally located overlooking a square with plenty of dining options nearby.
The staff on reception were excellent throughout our stay !
The availability of firmer pillows was a great addition, Double Glazing works well and could not hear the road below the front of the hotel.
If I was suggesting anything for improvement it would be placement of USB charging in the rooms as adaptors were needed.
Breakfast was great and the choices adequate, I would have liked to see Smoked Salmon as a healthier option instead of Bacon or Ham !
Now the big question, would I go to this hotel again when I return to Lisbon ? YES without a doubt !
Uber from the Airport to the hotel is around 8 euros and takes less than 30 minutes so skip the metro system which takes a little longer.
Mr Paul J
4-night trip
6/10
Room was pretty small and barely any place to place our luggage, but overall enjoyed our stay!
Marina
3-night trip
10/10
We had a lovely stay at this cute and convenient hotel. The morning breakfast was amazing. Everyone was so helpful throughout our stay.
Lisa
2-night trip
10/10
Ideally Located in the middle of the city close to dinning, events and public transportation. The hotel staff were excellent and tried their best to make the stay comfortable and pleasant. The breakfast was excellent. Will recommend the resort.
Arvind
3-night trip
10/10
Great location. Very friendly staff. Room was cozy, quiet, and clean.
Barry
5-night trip
10/10
We had a wonderful stay and the personell was great..
Chandra
2-night trip
8/10
Overall very nice place to stay right in the thick of everything
Steven
2-night trip
10/10
Really enjoyed our stay. The staff were friendly and helpful. The location was excellent. The room was small but sufficient. My husband struggled a bit with the sloping roof