10/10 Exceptional
Jan 30, 2023
Beautiful historic hotel with great staff
We were delighted with our stay at this wonderful hotel! The location is perfect, the furnishings are comfortable, but most of all, the staff is attentive and welcoming. This excellence in service was apparent at every level- check in, concierge, restaurant and bar area. Management has chosen and trained their staff to an extremely high level.
In addition, guests receive a variety of kind amenities, such as treats in the guestroom. We particularly enjoyed the piano music in the grand room adjacent to the bar area of this historic hotel. The pianist, Vasco Pimental, had a wonderful repertoire and an accomplished touch. It was an oasis of calm in a busy city.
Very convenient to the train station that serves Sintra.
We did extensive research of prospective hotels for our stay and the reviews for Hotel Avenida Palace were consistently near perfect across different travel sites. We and our friends clearly saw why and fully agree with the many exceptional prior reviews.


Robert
Robert, 4-night trip
Verified Hotels.com guest review