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Aurea Museum by Eurostars Hotel Company

Photo gallery for Aurea Museum by Eurostars Hotel Company

Lobby
Exterior
Deluxe Double Room (with Sofa Bed) | Minibar, in-room safe, individually decorated, individually furnished
Restaurant
Exterior

Overview of Aurea Museum by Eurostars Hotel Company

VIP Access
UNESCO Sustainable Travel Pledge

Aurea Museum by Eurostars Hotel Company

5.0 star property
Luxury hotel with indoor pool, near Castle of São Jorge

9.4/10 Exceptional

511 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
The price is $214
Price available on 4/2/2023
Map
Rua Cais de Santarém 52, Lisbon, Lisbon, 1100-104
Main amenities
  • 24-hour front desk
  • 24-hour room service
  • Air conditioning
  • Airport shuttle
  • Breakfast available
  • Daily housekeeping
  • Fitness center
  • Indoor pool
  • Library
  • Massage/treatment rooms
  • Restaurant and bar/lounge
  • UNESCO Sustainable Property
For families
  • Coffee/tea maker
  • Daily housekeeping
  • Free cribs/infant beds
  • Laundry facilities
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • In Lisbon Old Town
  • Castle of São Jorge - 11 min walk
  • Santa Justa Elevator - 13 min walk
  • Rossio Square - 13 min walk
  • Commerce Square - 1 min drive
  • Lisbon Cathedral - 2 min drive
  • Avenida da Liberdade - 8 min drive
  • Avenida da Liberdade - 3 min drive
  • Marquis of Pombal Square - 3 min drive
  • Eduardo VII Park - 4 min drive
  • Gulbenkian Museum - 5 min drive

Getting around

  • Humberto Delgado Airport (LIS) - 20 min drive
  • Cascais (CAT) - 34 min drive
  • Santa Apolonia Station - 11 min walk
  • Rossio Station - 17 min walk
  • Cais do Sodré Station - 18 min walk
  • Limoeiro Stop - 4 min walk
  • Terreiro do Paco Station - 4 min walk
  • Sé Stop - 4 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Banana Café – Red - 2 min walk
  • Gelato Davvero - 1 min walk
  • Taylor's Port - Wine Shop & Tasting Room - 2 min walk
  • Solar dos Bicos - 2 min walk
  • Porta d'Alfama - 3 min walk

About this property

Aurea Museum by Eurostars Hotel Company

Putting you within a 10-minute drive of Rossio Square and Lisbon Oceanarium, Aurea Museum by Eurostars Hotel Company offers an airport shuttle (available 24 hours) for EUR 40 per vehicle. You can splash around at the indoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. This luxurious hotel is also 0.6 mi (0.9 km) from Castle of São Jorge and 0.7 mi (1.1 km) from Santa Justa Elevator. The helpful staff and location get great marks from fellow travelers. The property is just a short walk to public transportation: Limoeiro Stop is 4 minutes and Terreiro do Paco Station is 4 minutes.

Languages

English, French, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 91 rooms

Arriving/Leaving

  • Check-in time from 2 PM - 1:00 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • 24-hour room service
  • Bar/lounge

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Facilities

  • An indoor pool
  • Fitness center
  • Library
  • Massage/treatment rooms
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible registration desk

Languages

  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Bathrobes and slippers
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Pillow menu
  • Soundproofed rooms

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 20 for adults and EUR 20 for children
  • Airport shuttle service is offered for an extra charge of EUR 40 per vehicle (one-way, maximum occupancy 2)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between midnight and 2:00 PM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal).

Policies

<p>Only registered guests are allowed in the guestrooms. </p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Eurostars Museum Hotel Lisbon
Eurostars Museum Hotel
Eurostars Museum Lisbon

Frequently asked questions

Does Aurea Museum by Eurostars Hotel Company offer free cancellation for a full refund?
Yes, Aurea Museum by Eurostars Hotel Company does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Aurea Museum by Eurostars Hotel Company?
As of Mar 24, 2023, prices found for a 1-night stay for 2 adults at Aurea Museum by Eurostars Hotel Company on Apr 2, 2023 start from $214, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Aurea Museum by Eurostars Hotel Company?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Aurea Museum by Eurostars Hotel Company?
Yes, there's an indoor pool.
Are pets allowed at Aurea Museum by Eurostars Hotel Company?
Sorry, pets aren't allowed.
Is airport shuttle service offered by Aurea Museum by Eurostars Hotel Company?
Yes, an airport shuttle is available. The charge is EUR 40 per vehicle one-way.
What are the check-in and check-out times at Aurea Museum by Eurostars Hotel Company?
You can check in from 2 PM - 1:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Aurea Museum by Eurostars Hotel Company?
No, this hotel doesn't have a casino, but Lisbon Casino (8-min drive) is nearby.
What is there to do at Aurea Museum by Eurostars Hotel Company and nearby?
Aurea Museum by Eurostars Hotel Company has an indoor pool and a Turkish bath.
Are there restaurants at or near Aurea Museum by Eurostars Hotel Company?
Yes, there's an onsite restaurant.
Does Aurea Museum by Eurostars Hotel Company have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Aurea Museum by Eurostars Hotel Company like?
Aurea Museum by Eurostars Hotel Company is located by the river in Lisbon Old Town, a short 4-minute walk from Limoeiro Stop and 13 minutes' walk from Rossio Square. Our travelers say the local area is very walkable.

Reviews

9.4

Exceptional

9.5/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing every time
Second visit for us to this hotel and cannot fault it at all. Also could enjoy gym this time and whilst not very big, it offers all one needs. Will definitely return!
Hilde, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good service
Checking in, we have got champagne which was taste really good. And then we have met beautiful woman who can speak Japanese at the breakfast. She was very polite and kindness, so we felt really comfortable during stayed.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice Hotel in a great location
Lisbon in January is a great time to visit. The Hotel is ideally located to the Old Town and the Castle. Service was efficient and friendly.
Augusta Arch
Sporting scoring at Benfica
View from Castle
simon, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

carrie, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

This hotel is within walking distance of many attractions. The receptionist (Hermes and Joana) were helpful with sharing ways to navigate the city. The receptionst team were generally helpful. They sent me a surprise treat to celebrate my birthday. While my stay at this hotel was great experience, I was highly disappointed to learn from the spa receptionist that the pool and sauna was closed. I specifically booked this hotel for the sauna and pool. The front desk staff shared that it closed two days prior to my arrival. However, I was not informed until I arrived. Later that day, as sign was placed on the door informing guest of the amenities closure. Jenifer at spa was amazing with providing a relaxing massage experience. For breakfast, they have a wide varity and attentive staff. The options for dinner are not as vast. Be prepared for a bit of noise since its located close to a highway/main road. Overall, great location. I felt safe as a solo traveler.
Tisy, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Our stay was excellent! The staff was extremely helpful with everything from early checking to sight seeing recommendations. We ended up extending our trip for two days and were able to keep our original hotel room with a river view. Thanks to all!
Verified Expedia guest review

10/10 Exceptional

Excellent
Beautiful hotel. Interesting museum of Roman remains. Especially convenient for the Cruise Terminal.
Jacqueline, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Albertina, 7-night trip
Verified Expedia guest review