Perched near Golden Gate Park, The Hotel Castro San Francisco offers a vibrant retreat. Connect to in-room WiFi and soak up the views from the rooftop terrace or unwind with outdoor entertainment. Guests rave about this hotel’s prime location.
The Hotel Castro San Francisco features a rooftop terrace and puts you just a 5-minute drive from Golden Gate Park and University of San Francisco. Also, Oracle Park and Moscone Convention Center are within a short drive. Fellow travelers say great things about the location. Public transportation is just a short walk: Castro Station is 4 minutes and 17th St & Castro St Stop is 4 minutes.
At a glance
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Hotel size
12 rooms
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Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11:00 AM
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Special check-in instructions
There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
This virtual service hotel offers 24-hour guest support by text or phone.
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
PETS
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING
Parking
No onsite parking
VPN_KEY
Other information
Smoke-free property
Property amenities
Activities
Health/beauty spa
Outlet shopping
Winery tours
Fees & policies
Refundable deposits
A damage deposit of USD 250 will be collected before check-in
Policies
Noise-free guestrooms cannot be guaranteed.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
The Hotel Castro
The Castro Francisco Francisco
Kasa The Hotel Castro San Francisco
The Hotel Castro San Francisco Hotel
The Hotel Castro San Francisco San Francisco
The Hotel Castro San Francisco Hotel San Francisco
Frequently asked questions
Does The Hotel Castro San Francisco offer free cancellation for a full refund?
Yes, The Hotel Castro San Francisco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Hotel Castro San Francisco?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Hotel Castro San Francisco?
Sorry, there's no onsite parking at The Hotel Castro San Francisco.
What are the check-in and check-out times at The Hotel Castro San Francisco?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in is available.
Is there an onsite casino at The Hotel Castro San Francisco?
No, this hotel doesn't have a casino, but Artichoke Joe's Casino (16-min drive) is nearby.
What's the area around The Hotel Castro San Francisco like?
The Hotel Castro San Francisco is a short 4-minute walk from Castro Station and 9 minutes' walk from Mission Dolores Park. Travelers say that the hotel is in a great location.
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Reviews
The Hotel Castro San Francisco Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.8
Amenities
8.6
Staff & service
9.4
Property conditions & facilities
Popular mentions
Room
Location
Service staff
Restaurant
Bar
Boutique hotel
Shower
Balcony
Trip
Reviews
Verified
10/10 Exceptional
Mar 4, 2026
Absolutely 10/10 would recommend to anyone and totally worth the price. Everything was nearly perfect from the location, cleanliness, safety, amenities, hospitality, check in/out instructions and overall communication. One of the many reasons why the beloved queer community does everything ✨right✨! Love love Hotel Castro!!
Joseph
Joseph, 4-night trip
Verified
10/10 Exceptional
Sep 25, 2025
The hotel was great! Very comfortable and convenient location, near lots of attractions. Professional management and smooth operations. The rain fall shower was so relaxing!
Cody
Cody, 2-night trip
Verified
10/10 Exceptional
Oct 28, 2025
Beautiful and comfortable
It’s a beautiful, modern room. Quiet and cosy. The bed was very comfortable. Lots of bars and restaurants nearby.
Susan
Susan, 1-night trip
Verified
10/10 Exceptional
Feb 5, 2025
Great stay
Really enjoyed our stay here. Great location, cute hotel. Already looking forward to coming back.
Verified traveler
1-night trip
Verified
6/10 Good
Jan 20, 2026
The location is absolutely perfect for visiting The Castro District. The hotel is beautiful and comfortable. I just had to give less stars because the walls and floors/ceiling are so thin you can hear absolutely everything from your neighbors, especially footsteps. We could not sleep. Thankfully the remote staff was very responsive and was able to remedy the noisy party.
Luis
Luis, 2-night trip
Verified
10/10 Exceptional
Oct 3, 2025
Though this hotel room was significantly smaller than expected, it was well appointed, safe, super clean, and in an amazing location. You can't really beat the location. I appreciated the no hassle check-in process, and I really liked the virtual front desk. I'd definitely stay here again.
Perry
Perry, 1-night trip
Verified
10/10 Exceptional
Jul 6, 2025
One of my favorite hotels of all time. Very convenient and is by everything. The staff is very nice and I love the bar downstairs.
Damien
Damien, 3-night trip
Verified
10/10 Exceptional
Dec 14, 2025
The room is good. Since check in is virtual, I wasn’t able get the $34 Expedia food and beverage credit for silver status that was part of the offer.
Michael
Michael, 2-night trip
Verified
10/10 Exceptional
Mar 18, 2025
Great location to many lgbtqia stores, restaurants, bars and clubs. The hotel is cute and secure! very walkable to everything we wanted to do.
Jorge
Jorge, 3-night trip
Verified
10/10 Exceptional
Jan 1, 2025
Great location! Rooms are small but otherwise nice. It makes a great stay for a good value!
Dorin
Dorin, 1-night trip
Verified
10/10 Exceptional
Sep 22, 2025
The property was very well located. It was a short walk to restaurants, shops and public transportation. Check-in was virtual, easy and convenient. The property manager checked with us shortly after arriving to make sure we were satisfied with everything. Highly recommend.
Joseph
Joseph, 3-night trip
Verified
10/10 Exceptional
Sep 13, 2025
Nice hotel, could be more thorough with cleaning.
Everything was good, except the room had some sawdust from construction (?) and had to clean up cigarette mess from the porch from someone else.
Tonia
Tonia, 1-night trip
Verified
10/10 Exceptional
Feb 11, 2025
Very easy check in-out experience. Bed was soooo comfy!
Neil
Neil, 1-night trip
Verified
10/10 Exceptional
Oct 12, 2024
SF Castro
Great location. Check in easier than I expected. Would stay again.
William
William, 8-night trip
Verified
10/10 Exceptional
Jun 3, 2025
Loved this place! Perfect location, size and layout plus so many modern additions like Google TVs and hub. So much attention to detail overall. Will definitely stay here again when Im lucky enough to get back to SF! There's only one very small critique and that's the shower water pressure could be a little stronger but it was sufficient as is.
Joshua
Joshua, 3-night trip
Verified
10/10 Exceptional
Jan 11, 2024
Loved this boutique hotel!
What a great boutique hotel! The check in process was very easy and they accommodated me with an early check in. Location was perfect. New, fluffy towels, Nespresso machine and electric kettle a plus!
carole
carole, 1-night trip
Verified
10/10 Exceptional
Oct 19, 2024
Loved the hotel!
The stay was amazing and it was convenient since it was by everything. I loved the bar downstairs and the people were friendly. Just the fire alarm was the issue but it was resolved in a timely manner.
Verified traveler
5-night trip
Verified
10/10 Exceptional
Oct 29, 2023
Great location in the heart of the Castro. Easy access.
Mark
Mark, 1-night trip
Verified
6/10 Good
Apr 26, 2025
Overnight stay
Cozy and clean. But the walls are thin, I heard people talking and playing music all night .
Close to restaurants and bars. Pretty safe to walk outside at night.
Elena
Elena, 1-night trip
Verified
10/10 Exceptional
Apr 26, 2024
Rooms a small but cozy. Bed was comfortable and room was clean. I liked that check in was all virtual.
Michael
Michael, 1-night trip
Verified
10/10 Exceptional
Jan 11, 2024
The facilities were absolutely wonderful and I felt safe as a solo AFAB traveler! Also, the staff were super kind and so helpful! I was super grateful for all of their help and they answered all of my annoying questions and made me feel at ease! Wonderful group of folks and stunning property!
Rachel
Rachel, 2-night trip
Verified
8/10 Very good
Jan 21, 2025
Decent place in the Castro
Very compact room. Glad I was traveling solo as I felt two people in the room would have been too tight.
There was noise from the bar underneath the hotel and on the street that facilitated the need for white noise to drown it out if trying to go to bed before 1am.
Location is great to everything in the Castro.
Patrick
Patrick, 4-night trip
Verified
8/10 Very good
Oct 8, 2023
Nice, but tiny
This is a new modern place, but the room was tiny and the hotel is digital entry, no fresh towels, etc. great location.
BG
BG, 4-night trip
Verified
10/10 Exceptional
Sep 8, 2023
I love this place! Is queer friendly! It’s safe! It’s expensive but in a good way, because it’s that safe!
I am new to the city and I get nervous due to crime being common in cities, but The Castro Hotel and the very district makes me feel safe and comfortable with myself and my surroundings. I love everyone one this neighborhood!
Tristan
Tristan, 2-night trip
Verified
10/10 Exceptional
Nov 26, 2023
This is one of those contactless hotels that I have been hearing about. Was skeptical about it but it was right around the corner from my kids' apartment so I went for it. It was great. Never saw another person while I was there. The "staff" was at my fingertips and was always making sure I was all set. I will be staying at their Alexandria location for my next trip.