Holiday Inn Golden Gateway, an IHG Hotel

Photo gallery for Holiday Inn Golden Gateway, an IHG Hotel

Primary image
Outdoor pool, open 9:00 AM to 7:00 PM, sun loungers
Outdoor pool, open 9:00 AM to 7:00 PM, sun loungers
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Overview of Holiday Inn Golden Gateway, an IHG Hotel

Holiday Inn Golden Gateway, an IHG Hotel

3.5 star property
3.5-star hotel with outdoor pool, near Lombard Street

8.4/10 Very Good

1,549 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is $165
Price available on 9/5/2022
Map
1500 Van Ness Ave, San Francisco, CA, 94109
Main amenities
  • Housekeeping (on request)
  • Outdoor pool
  • 24-hour fitness center
  • Self parking
  • Bar/lounge
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
  • ATM/banking services
For families
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • In Downtown San Francisco
  • Lombard Street - 22 min walk
  • Moscone Convention Center - 31 min walk
  • Presidio of San Francisco - 31 min walk
  • University of San Francisco - 38 min walk
  • Pier 39 - 39 min walk
  • Oracle Park - 44 min walk
  • Union Square - 2 min drive
  • Ghirardelli Square - 7 min drive
  • San Francisco Museum of Modern Art - 11 min drive
  • Exploratorium - 9 min drive

Getting around

  • San Francisco Intl. Airport (SFO) - 25 min drive
  • Oakland Intl. Airport (OAK) - 36 min drive
  • Concord, CA (CCR-Buchanan Field) - 36 min drive
  • Bayshore Station - 10 min drive
  • South San Francisco Station - 16 min drive
  • 22nd Street Station - 16 min drive
  • California St & Van Ness Ave Stop - 1 min walk
  • California St & Polk St Stop - 2 min walk
  • California St & Larkin St Stop - 4 min walk

About this property

Holiday Inn Golden Gateway, an IHG Hotel

3.5-star hotel in the heart of Downtown San Francisco
Lombard Street is located near Holiday Inn Golden Gateway, an IHG Hotel, which provides a terrace, dry cleaning/laundry services, and a bar. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with sun loungers
  • Self parking (surcharge), luggage storage, and a porter/bellhop
  • A 24-hour front desk, an elevator, and meeting rooms
  • A banquet hall, a front desk safe, and a gift shop
  • Guest reviews speak highly of the central location
Room features
All guestrooms at Holiday Inn Golden Gateway, an IHG Hotel include thoughtful touches such as pillow menus and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning. Guest reviews say good things about the clean, comfortable rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with premium channels
  • Recycling, refrigerators, and coffee/tea makers

Languages

Chinese (Mandarin), English, Filipino, Japanese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA), Safe Travels (WTTC - Global), and WELL Health-Safety Rating (IWBI)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 496 rooms
  • Arranged over 26 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas (2 hours per day)
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 45.63 per day)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge
  • Snack bar/deli

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (18000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Low-height desk
  • Low-height bed
  • Grab bar in bathtub
  • Grab bar in shower
  • Accessible bathtub
  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Filipino
  • Japanese
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available
  • Recycling

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 20.0 per stay

Parking

  • Self parking costs USD 45.63 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of:

  • SafeStay (AHLA - USA)
  • Safe Travels (WTTC - Global)
  • WELL Health-Safety Rating (IWBI)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Gateway Holiday Inn
Golden Gateway
Golden Gateway Holiday Inn
Golden Holiday Inn
Holiday Inn Gateway
Holiday Inn Golden
Holiday Inn Golden Gateway
Holiday Inn Golden Gateway Hotel
Holiday Inn Golden Gateway Hotel San Francisco
Holiday Inn Golden Gateway San Francisco
Holiday Inn San Francisco Golden Gateway Hotel San Francisco
San Francisco Holiday Inn

Frequently asked questions

Overall score and ratings

8.4

Very Good

8.6/10

Cleanliness

8.5/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

Céline, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 1-night trip
Verified Hotels.com guest review

6/10 Good

Don't stay next to the elevator
Overall, the stay at this hotel was "fine." But you should be utilizing the rooms next to the elevator shaft until you figure out how to make the elevator quieter. Being in that room was like being the subway. I could hear the elevator going by all night. Awful.
Michael, 5-night business trip
Verified Hotels.com guest review

6/10 Good

Just Ok
Service was great…helpful, friendly! The hotel is old and needs renovation…
Carmen, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay!
Hotel was very clean. Parking was easy and well worth the cost-felt like it was very secure. Easy to get to rooms from the parking area. Rooms and halls were quiet. We rarely heard any noise from another room or traffic on Van Ness. Personnel were friendly and helpful-always someone to answer questions. And snacks/light breakfast available in the lobby. Great location for bus routes and getting to SF attractions easily. Will stay here again!
Vicki, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Olivia, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Todd, 6-night family trip
Verified Hotels.com guest review

8/10 Very Good

Ted, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Dilapidated
Disappointing. To start you have to walk down a dilapidated set of stairs to get to the elevators. The carpets are threadbare. The halls smell of cigarettes. The bathtub faucet had a hole the size of a golf ball where water gushed out. The bathtub was squishy. Minimal restaurant items which would not have been a big deal if the neighborhood was comfortable to walk in. The staff was amazing. It was close to the water which was a huge plus and why I chose it. The pictures on the website are misleading.
Linda, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

sarah, 2-night trip
Verified Hotels.com guest review