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All properties in Niagara Falls, Ontario, Canada
1 room, 2 adults

Sheraton On The Falls Hotel

4-star4 stars
5875 Falls Ave, Niagara Falls, ON, L2G3K7, Canada

Riverfront hotel with water park, near Oakes Garden Theatre
  • Free WiFi in lobby
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Restrictions related to your trip

Ontario may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Charged a resort fee when almost everything was closed Nov 6, 2020
  • Our stay was amazing. The rooms are clean and the staff is very welcoming and friendly!Oct 16, 2020

Sheraton On The Falls Hotel

from $62
  • Room, 2 Queen Beds, Non Smoking, View
  • Room, 1 Queen Bed, Non Smoking, View
  • Room, 1 King Bed, Non Smoking, View
  • Room, 2 Queen Beds, Non Smoking, City View
  • Room, 2 Queen Beds, Non Smoking, View
  • Room, 1 Queen Bed, Non Smoking, View (Partial Falls View)
  • Room, 2 Queen Beds, Non Smoking, View (American Falls View)
  • Room, 2 Queen Beds, Non Smoking, View (Falls View)
  • Deluxe Room, 2 Queen Beds, Non Smoking, View (Falls View, High Floor)
  • Deluxe Room, 1 King Bed, Non Smoking, View (Falls View, High Floor)
  • Room, 1 King Bed, Fireplace, View (Falls View, High Floor)

What’s around Sheraton On The Falls Hotel

Landmarks

  • Heart of Niagara Falls
  • Casino Niagara - 3 min walk
  • Fallsview Indoor Waterpark - 8 min walk
  • Fallsview Casino - 17 min walk
  • Oakes Garden Theatre - 2 min walk
  • Queen Victoria Park - 10 min walk
  • Horseshoe Falls - 1.2 mi / 1.9 km
  • Outlet Collection at Niagara - 8.5 mi / 13.7 km

Getting around

  • Buffalo Niagara Intl. Airport (BUF) - 36 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 16 min drive
  • Niagara Falls Station - 29 min walk
  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 30 min walk
  • Niagara Falls Station - 7 min drive
  • Free casino shuttle

At a glance

Key facts

Hotel size

  • This hotel has 669 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Ontario may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • WiFi in rooms*

Transportation

Parking

  • Onsite self parking (CAD 35 per night; includes in/out privileges)

  • Onsite valet parking (CAD 55 per night; includes in/out privileges)

  • Wheelchair-accessible parking on site

  • Electric vehicle charging point on site

Offsite

  • Free casino shuttle

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Outdoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Miniature golf on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Casino
  • Nightclub
  • Water park access (surcharge)
  • Children's pool
  • Waterslide
  • Pool sun loungers
  • Arcade/game room
Working away
  • Business center
  • Number of meeting rooms - 18
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Lever door handles
Languages Spoken
  • English
  • French

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • In-room safe

Special features

Spa

Christienne Fallsview Spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Massimo’s Italian - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Fallsview Buffet - This buffet restaurant serves dinner only. Open daily.

Breakfast Buffet on 13 - This buffet restaurant serves breakfast and lunch. Open daily.

Niagara Vines Lobby Wineb - This wine bar serves dinner only. Open daily.

Starbucks - This coffee shop serves breakfast and lunch. Open daily.

Sheraton On The Falls Hotel’s small print

Also known as

  • Falls Sheraton
  • Sheraton Falls Niagara Falls
  • Sheraton On The Falls Hotel Niagara
  • Sheraton On The Falls
  • Sheraton On The Falls
  • Sheraton On The Falls Hotel Hotel
  • Sheraton On The Falls Hotel Niagara Falls
  • Sheraton On The Falls Hotel Hotel Niagara Falls
  • Sheraton Falls
  • Sheraton Hotel Falls
  • Niagara Falls Sheraton
  • Sheraton Hotel Niagara Falls
  • Sheraton Niagara Falls
  • Sheraton On The Falls Hotel Niagara Falls
  • Sheraton Falls Hotel Niagara Falls
  • Sheraton Falls Hotel

Policies

Pool access available from 8:00 AM to 10:00 PM.

Guests under 18 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer and masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Self parking costs CAD 35 per night with in/out privileges

Valet parking costs CAD 55 per night with in/out privileges

Rollaway beds are available for CAD 25.0 per stay

English breakfast is offered for an extra charge of CAD 27.95 for adults and CAD 14.00 for children (approximately)

WiFi is available in guestrooms for CAD 15.95 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sheraton On The Falls Hotel

  • Does Sheraton On The Falls Hotel offer free cancellation for a full refund?
    Yes, Sheraton On The Falls Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Sheraton On The Falls Hotel?
    This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sheraton On The Falls Hotel?
    Yes. Self parking costs CAD 35 per night. Valet parking costs CAD 55 per night. Electric vehicle charging is available.
  • Is there a pool at Sheraton On The Falls Hotel?
    Yes, there's an indoor pool, an outdoor pool, and a children's pool. Guests have pool access from 8:00 AM to 10:00 PM.
  • Are pets allowed at Sheraton On The Falls Hotel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Sheraton On The Falls Hotel?
    You can check in from 4 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
  • Are there restaurants at or near Sheraton On The Falls Hotel?
    Yes, there are 3 onsite restaurants, featuring Italian cuisine. Nearby restaurants include Mama Mia's (5-min walk), The WORKS Gourmet Burger Bistro (5-min walk), and Antica Pizzeria & Ristorante (6-min walk).
  • Is there an onsite casino at Sheraton On The Falls Hotel?
    Yes, the 95000 square-foot casino features 1700 slot machines and 40 gaming tables.
  • What is there to do at Sheraton On The Falls Hotel and nearby?
    Have fun with nearby activities like hiking and horseback riding, and practice your swing on the nearby golf course. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Sheraton On The Falls Hotel also has a casino, a nightclub, and a waterslide, as well as a 24-hour fitness center, an arcade, and a garden.

Recent reviews

Very Good 8.0 From 4,660 reviews

Exceptional 10.0
unique location, clean and well renovated room, nice staff
Ayman, us2 night family trip
Fair 4.0
Due to Covid the service was very bad. the room had a bad smell.
us3 night romance trip
Very Good 8.0
I love the stay just it didn't make sense to me to pay additional for the parking. But hotel and staff was awesome
Kevin, us2 night romance trip
Good 6.0
The room view was nice but the room was not clean at all. There was marks of coffee on the floor and side table, bugs on the ceiling and marks of killed bugs everywhere, this ruined our stay there and made us question the cleanliness of everything in the room. I am not going there again
us1 night family trip
Poor 2.0
We did not get there due to pandemic and we cancelled due to covid 19 and you charge us on our credit card and we have not yet seen reimbursement
us2 night trip
Good 6.0
When checking in the front desk they said they are giving me A free upgrade room but it was an older room not renovated as yet the fridge did not work but the view was amazing so I didn’t complain
Debby, us1 night family trip
Good 6.0
Social distancing should be strictly enhanced during check-in and a huge amount of time was wasted just to check-in. I didn’t see any markings on the floor for people to follow as part of pandemic restrictions.
Rebecca, us1 night family trip
Good 6.0
It is clean and professional as usual, but because of the pandemic a lot of things are different: no cleaning service, long line at the check in and slow service in general!
SF, us4 night family trip
Very Good 8.0
Just okay
It was okay. Sheets were blood stained. No room service because of Covid. Very loud floor. Can hear next door until late hours. Location is great close to falls. Didn’t get a Fallsview and stayed for two days during Covid you would think they would offer a Fallsview Pool was nice, bar was only open on the Sunday not a Monday. Had to wear masks indoor at the hotel but this implication wasn’t there when i checked in. Should’ve been mandatory from March.
Natasha, us2 night family trip
Exceptional 10.0
The hotel was fine. The place was clean. My air-conditioning didn’t work. But they upgraded my room. Overall it was a good stay.
Tina, us2 night family trip

Sheraton On The Falls Hotel