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Best Western Plus Waterfront Hotel

Photo gallery for Best Western Plus Waterfront Hotel

Indoor pool
Exterior
1 bedroom, premium bedding, down comforters, pillowtop beds
Lobby
Suite, 1 King Bed with Sofa bed, River View, Corner (with Sofabed) | Bathroom | Combined shower/tub, eco-friendly toiletries, hair dryer, soap

Overview of Best Western Plus Waterfront Hotel

Best Western Plus Waterfront Hotel

2.5 star property
Pet-friendly hotel with indoor pool, connected to the convention center, near Caesars Casino
7.8 out of 10 Good
7.8/10 Good

1,172 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Pet friendly
  • Parking available
  • Internet access
  • Free WiFi
  • Connecting rooms available
Map
277 Riverside Drive West, Windsor, ON, N9A5K4
Main amenities
  • Housekeeping once per stay
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Self parking
  • Bar/lounge
  • 24-hour front desk
  • Lobby fireplace
  • Front-desk safe
  • Laundry service
  • Multilingual staff
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • On the boardwalk
  • Caesars Casino - 10 min walk
  • Detroit Windsor Tunnel - 13 min walk
  • Caesars Windsor - 1 min drive
  • GM Renaissance Center - 3 min drive
  • Huntington Place - 4 min drive
  • Detroit Riverwalk - 4 min drive
  • Hollywood Casino at Greektown - 4 min drive
  • Ford Field - 5 min drive
  • Comerica Park - 5 min drive
  • Fillmore Detroit - 5 min drive

Getting around

  • Windsor, ON (YQG) - 18 min drive
  • Detroit, MI (DET-Coleman A. Young Municipal) - 19 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 30 min drive
  • Pontiac, MI (PTK-Oakland County Intl.) - 47 min drive
  • Windsor Station - 7 min drive
  • Detroit Station - 14 min drive
  • Royal Oak Station - 20 min drive

Restaurants

  • Loose Goose - 4 min walk
  • Tim Hortons - 6 min walk
  • Hikari Japanese Restaurant - 5 min walk
  • Booster Juice - 7 min walk
  • Eastwood’s Grill & Lounge - 6 min walk
Map

About this property

Best Western Plus Waterfront Hotel

When you stay at Best Western Plus Waterfront Hotel, you'll be just a 5-minute drive from Hollywood Casino at Greektown and Ford Field. You can relax at the sauna, work out at the fitness center, or unwind with a drink at the bar/lounge. Also, Comerica Park and Little Caesars Arena are within a short drive. Fellow travelers say great things about the central location and access to public transport.

Languages

Arabic, English, Filipino, French, Hindi, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available
This information is provided by our partners.

At a glance

Hotel size

  • 305 rooms
  • Arranged over 22 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-out available
  • Minimum check-in age: 19
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, 1 per room, up to 40 lbs per pet)*
  • Service animals welcome
  • Specific rooms only*

Internet

  • Free WiFi in public areas
  • WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) in rooms*

Parking

  • Onsite self parking (CAD 15.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Bar/lounge

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Boat tours nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Sauna

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Visual fire alarm
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch LCD TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator

More

  • Housekeeping (once per stay)
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • LED light bulbs

Fees & policies

Refundable deposits

  • Deposit: CAD 200.00 per stay

Optional extras

  • WiFi is available in guestrooms for CAD 0 per stay (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately CAD 19.99–24.99 for adults, and CAD 15.99–24.99 for children

Pets

  • Service animals exempt from fees
  • Pet deposit: CAD 30.00 per day
  • Pets are allowed for an extra charge of CAD 30.00 per accommodation, per day

Parking

  • Self parking costs CAD 15.00 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-out is available.

Individually-wrapped food options are available.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Waterfront Downtown Windsor
Waterfront Hotel Downtown Windsor
Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel Hotel
Waterfront Hotel Downtown Windsor Ontario
Windsor Hilton Hotel
Best Western Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel
Best Western Plus Waterfront Windsor
Best Western Plus Waterfront
Best Western Plus Waterfront Hotel Windsor, Ontario
Best Western Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel Hotel Windsor

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Best Western Plus Waterfront Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Best Western Plus Waterfront Hotel?
Yes, there's an indoor pool.
Are pets allowed at Best Western Plus Waterfront Hotel?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 40 lbs per pet. There's a charge of CAD 30.00 per accommodation, per day, and there's also a deposit of CAD 30.00 per day. Service animals are exempt from fees.
Is parking offered on site at Best Western Plus Waterfront Hotel?
Yes. Self parking costs CAD 15.00 per day.
What are the check-in and check-out times at Best Western Plus Waterfront Hotel?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.
Is there an onsite casino at Best Western Plus Waterfront Hotel?
No, this hotel doesn't have a casino, but Caesars Windsor (7-min walk) and Caesars Casino (10-min walk) are both nearby.
What is there to do at Best Western Plus Waterfront Hotel and nearby?
Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a fitness center.
What's the area around Best Western Plus Waterfront Hotel like?
Best Western Plus Waterfront Hotel is located on the boardwalk, a short 2-minute walk from Adventure Bay Family Water Park and 7 minutes' walk from Caesars Windsor. Travelers say the local area is very central close to public transit.

Reviews

7.8

Good

8.3/10

Cleanliness

8.4/10

Staff & service

7.3/10

Amenities

7.9/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Good

Sangkyu, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Frank, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Ashley, 1-night trip
Verified Hotels.com guest review

4/10 Fair

There was beard hair shavings in the sink and on the walls of the shower … gross. The bed was also very uncomfortable.
Lilia, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Good hotel, great view, lack of included breakfast but great paid option
Ethan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great view
Gail, 1-night trip with friends
Verified Expedia guest review

4/10 Fair

KATHLEEN, 1-night trip
Verified Expedia guest review

2/10 Poor

James, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Located near downtown and Windsor Casino. Along the river and quiet. Friendly staff
Vincent, 2-night family trip
Verified Expedia guest review

8/10 Very Good

the hotel and stay itself was good, however discontinuing the included breakfast is what we were not happy with. We went to restaurant on the Monday thinking it would be a la cart, however only to find that it is the same breakfast that used to be included and it was over $40 for us to eat? the food was terrible, almost inedible at times outside of the fresh fruit. I could get past it if it was included as i don't expect much when it is, but to have to pay extra for that? i highly recommend adding it back in and not charging guests for it. atleast at mcdonalds it is less than $20.00 for two people and it is edible.
Jocelyn, 2-night romance trip
Verified Expedia guest review