Shangri-La Hangzhou

Lakefront hotel with 2 restaurants, near West Lake

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Shangri-La Hangzhou offers a great location, putting you within just a 10-minute walk of West Lake. After visiting the health club for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a snack bar/deli, a terrace, and a garden. Fellow travelers like the overall property condition.

Very good

Popular amenities

Airport transfer
Connecting rooms available
Bar
Gym
Free parking
24/7 front desk

Main amenities (12)

Daily housekeeping
2 restaurants and bar/lounge
Breakfast available
Health club
24-hour room service
In-room childcare
24-hour business center
Conference center
Business center
Meeting rooms
Airport shuttle
Train station pick-up service

For families (6)

Free cribs/infant beds
Playground on site
In-room childcare (surcharge)
Connecting/adjoining rooms available
Private bathroom
Television

$106 nightly

Nov 10 - Nov 11

Total with taxes and fees

Why we love this property

Lakeside historical charm

Marvel at the serene lake views from this luxury hotel in a historical district. Stroll through the garden with curated decor for a refined experience.

Elevated dining options

Culinary adventures await at 2 restaurants with delectable fare. The bar adds stylish refreshment options, and a buffet breakfast starts mornings right.

Dreamy room comforts

Slumber peacefully with hypo-allergenic bedding and blackout drapes. Indulge in 24-hour room service while lounging in plush bathrobes.

Room options

Check availability for these dates

Tonight

Oct 14 - Oct 15

Tomorrow

Oct 15 - Oct 16

All rooms

1 bed

2 beds

3+ beds

Showing 26 of 26 rooms

Garden Deluxe Room - Near Lake

Sleeps 2

Deluxe Room - Mountain-View

Sleeps 2

Deluxe Lodge Enjoyment

Sleeps 2

West Wing Lakeside Gardenview King

Exceptional

Highlights

Balcony

Soundproofed

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

Flat-screen TV

Hypo-allergenic bedding

388 sq ft
Sleeps 3
1 King Bed

West Wing Hillview King

Very good

Highlights

Soundproofed

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

388 sq ft
Hill view
Sleeps 3
1 King Bed

West Wing Lakeside Gardenview Twin

Exceptional

Highlights

Balcony

Soundproofed

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

Flat-screen TV

Hypo-allergenic bedding

388 sq ft
Sleeps 3
2 Twin Beds

West Superior Hillview Twin

Highlights

Soundproofed

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

388 sq ft
Hill view
Sleeps 3
2 Twin Beds

West Wing Executive Suite

Highlights

Soundproofed

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

560 sq ft
Partial lake view
Sleeps 3
1 King Bed

West Wing Horizon Lakeside Gardenview King

Highlights

Balcony

Soundproofed

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

Flat-screen TV

Hypo-allergenic bedding

388 sq ft
Lake view
Sleeps 3
1 King Bed

West Wing Horizon Hillview King

Highlights

Soundproofed

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

398 sq ft
Hill view
Sleeps 3
1 King Bed

West Wing Horizon Hillview Twin

Highlights

Soundproofed

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

Flat-screen TV

Hypo-allergenic bedding

Blackout drapes/curtains

388 sq ft
Hill view
Sleeps 3
2 Twin Beds

Cute Family Room

Sleeps 2

Family-friendly Suite

Sleeps 3

2-bed Room With Mountain View

Sleeps 2

Garden-view Room-Two Beds

Sleeps 2

Queen Room With Mountain View

Sleeps 2

Garden-view Room-King Bed

Sleeps 2

Deluxe Lodge Mountain-View Double Bed Room (Overview Of Quiet Natural Scenery)

Sleeps 2

Deluxe Lodge Mountain-View Twin Room (Overview Of Quiet Natural Scenery)

Sleeps 2

Lakeside Joint Living Room

Sleeps 4

Deluxe Lodge Garden-View Twin Room (Overview Of Secluded Gardens)

Sleeps 2

Suite - With View

Sleeps 2

Octonauts Family Room

Sleeps 2

Pleasant Goat And Big Big Wolf Family Room

Sleeps 2

Deluxe Room (2 Beds)

Sleeps 2

Executive Suite

Sleeps 3

Similar properties

Pool
Airport transfer
Free parking
Free WiFi

$131 nightly

Oct 19 - Oct 20

Total with taxes and fees

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About the neighborhood

78 Beishan Road, Hangzhou, Zhejiang, 310007

What's nearby

West Lake - 1 min drive - 0.4 km
Zhejiang University Yuquan Campus - 3 min drive - 2.5 km
Lingyin Temple - 5 min drive - 4.3 km
Hangzhou Tower Shopping Mall - 6 min drive - 6.4 km
Wulin Square - 6 min drive - 3.9 km

Getting around

Hangzhou (HGH-Xiaoshan Intl.) - 45 min drive
Hangzhou Station - 19 min drive
Hangzhou Railway Station (HZD) - 23 min drive
East Railway Station (East Square) Station - 25 min drive
Airport shuttle (surcharge)
Train station pick-up (surcharge)

Restaurants

‪金沙厅 - ‬16 min walk
‪WL Bistro - ‬19 min walk
‪樓外樓 - ‬7 min walk
‪咬不得高祖生煎 - ‬3 min walk
‪Coffee Garden - ‬1 min walk

About this property

Shangri-La Hangzhou

At a glance

Hotel size

- 198 rooms
- Arranged over 6 floors

Arriving/Leaving

- Check-in start time: 2 PM; Check-in end time: midnight
- Contactless check-in available
- Express check-in/out available
- Minimum check-in age: 21
- Check-out time is noon
- Contactless check-out available

Special check-in instructions

- This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property
- Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 21

Pets

- Pets not allowed

Internet

- Free WiFi in public areas
- Free WiFi and wired internet access in rooms

Parking

- Free onsite self parking
- Wheelchair-accessible parking on site
- Onsite parking limited
- Height restrictions apply for onsite parking

Transfers

- Airport shuttle on request (available 24 hours)*
- Train station pick-up*

Property amenities

Food and drink

Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:30 AM on weekends
2 restaurants
Bar/lounge
Coffee/tea in a common area
Barbecue grills
24-hour room service
Snack bar/deli

Traveling with children

Playground
Childcare in room (surcharge)

What to do

Hiking/biking trails
Hiking/biking trails nearby
Mountain biking nearby

Working away

24-hour business center
Meeting rooms
Conference center (9688 square feet of space)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bicycle rentals

Facilities

1 building/tower
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Health club
Banquet hall

Accessibility

Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking

Room amenities

Be entertained

37-inch flat-screen TV
Cable TV channels

Home comfort

Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board

Sleep well

Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided

What to enjoy

Individually decorated

Freshen up

Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels

Stay connected

Desk
Free newspapers
Free WiFi and wired internet
Phone

Food and drink

Refrigerator (on request)
Free bottled water

Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately CNY 184 per person
Airport shuttle service is offered for an extra charge of CNY 600 per vehicle (one-way)
Train station pick-up service is offered for an extra charge

Children & extra beds

In-room babysitting is available for an extra charge
Rollaway beds are available for CNY 350.0 per night

Parking

Parking height restrictions apply

Pool, spa, & gym (if applicable)

Children under 12 years old are not allowed in the swimming pool without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Hangzhou Shangri-La

Hangzhou Shangri-La Hotel

Hotel Hangzhou

Hotel Shangri-La Hangzhou

Shangri-La Hangzhou

Shangri-La Hangzhou Hotel

Shangri-La Hotel Hangzhou

Hangzhou Shangri La

Shangri La Hangzhou

Shangri-La Hangzhou Hotel

Shangri La Hotel Hangzhou

Shangri-La Hangzhou Hangzhou

Shangri-La Hangzhou Hotel Hangzhou

Frequently asked questions

Does Shangri-La Hangzhou offer free cancellation for a full refund?

Yes, Shangri-La Hangzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Shangri-La Hangzhou?

Sorry, pets aren't allowed.

Is parking offered on site at Shangri-La Hangzhou?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Shangri-La Hangzhou?

Yes, an airport shuttle is available. The charge is CNY 600 per vehicle one-way.

What are the check-in and check-out times at Shangri-La Hangzhou?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Shangri-La Hangzhou and nearby?

Have fun during the warmer months with activities such as hiking. Enjoy amenities like a health club and a garden.

Are there restaurants at or near Shangri-La Hangzhou?

Yes, there are 2 onsite restaurants.

What's the area around Shangri-La Hangzhou like?

Shangri-La Hangzhou is a short 9-minute walk from West Lake and 11 minutes' walk from Hangzhou Botanical Garden.

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Shangri-La Hangzhou

Choose dates to view prices

Photo gallery for Shangri-La Hangzhou

Reviews

Popular amenities

Main amenities (12)

For families (6)

Why we love this property

Room options

Check availability for these dates

View all photos for Garden Deluxe Room - Near Lake

Garden Deluxe Room - Near Lake

View all photos for Deluxe Room - Mountain-View

Deluxe Room - Mountain-View

View all photos for Deluxe Lodge Enjoyment

Deluxe Lodge Enjoyment

View all photos for West Wing Lakeside Gardenview King

West Wing Lakeside Gardenview King

Highlights

View all photos for West Wing Hillview King

West Wing Hillview King

Highlights

View all photos for West Wing Lakeside Gardenview Twin

West Wing Lakeside Gardenview Twin

Highlights

View all photos for West Superior Hillview Twin

West Superior Hillview Twin

Highlights

View all photos for West Wing Executive Suite

West Wing Executive Suite

Highlights

View all photos for West Wing Horizon Lakeside Gardenview King

West Wing Horizon Lakeside Gardenview King

Highlights

View all photos for West Wing Horizon Hillview King

West Wing Horizon Hillview King

Highlights

View all photos for West Wing Horizon Hillview Twin

West Wing Horizon Hillview Twin

Highlights

View all photos for Cute Family Room

Cute Family Room

View all photos for Family-friendly Suite

Family-friendly Suite

View all photos for 2-bed Room With Mountain View

2-bed Room With Mountain View

View all photos for Garden-view Room-Two Beds

Garden-view Room-Two Beds

View all photos for Queen Room With Mountain View

Queen Room With Mountain View

View all photos for Garden-view Room-King Bed

Garden-view Room-King Bed

View all photos for Deluxe Lodge Mountain-View Double Bed Room (Overview Of Quiet Natural Scenery)

Deluxe Lodge Mountain-View Double Bed Room (Overview Of Quiet Natural Scenery)

View all photos for Deluxe Lodge Mountain-View Twin Room (Overview Of Quiet Natural Scenery)

Deluxe Lodge Mountain-View Twin Room (Overview Of Quiet Natural Scenery)

View all photos for Lakeside Joint Living Room

Lakeside Joint Living Room

View all photos for Deluxe Lodge Garden-View Twin Room (Overview Of Secluded Gardens)

Deluxe Lodge Garden-View Twin Room (Overview Of Secluded Gardens)

View all photos for Suite - With View

Suite - With View

View all photos for Octonauts Family Room

Octonauts Family Room

View all photos for Pleasant Goat And Big Big Wolf Family Room

Pleasant Goat And Big Big Wolf Family Room

View all photos for Deluxe Room (2 Beds)

Deluxe Room (2 Beds)

View all photos for Executive Suite

Executive Suite

Similar properties

Sofitel Hangzhou Westlake

Sofitel Hangzhou Westlake

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Shangri-La Hangzhou

At a glance