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Sofitel Hangzhou Westlake, Hangzhou

5 stars5 stars
333 West Lake AvenueHangzhouZhejiang310002China, 800-491-6126
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Excellent4.0 / 5
Room is all right
Great location
Bar and Beverages
Bar is awesome
Tasty breakfast
82See all 82 reviews
From 569 reviewsTripAdvisor Traveller Rating

Sofitel Hangzhou Westlake, Hangzhou

Hotel Info: 866-539-8117

from $120
  • Superior Room, 2 Single Beds
  • Luxury Room, 1 Queen Bed (1 Queen Bed)
  • Junior Suite, 1 King Bed
  • Luxury Room, 2 Twin Beds
  • Superior Room, 2 Twin Beds
  • Superior Room, 2 Double Beds, City View
  • Club Room, 1 Queen Bed (Club Sofitel Access)
  • Luxury Room, 1 King Bed, City View
  • Club Room, 1 King Bed, City View
  • Superior Room, 1 King Bed, City View

At a glance

Key facts

Hotel size

  • This hotel has 200 rooms
  • This hotel is arranged over 6 floors


  • Check-in time 2 PM-noon
  • Check-out time is noon
  • Express check-in/out

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
Working away
  • Business center
  • Meeting rooms 7
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
Freshen up
  • Hair dryer
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, detox wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Recent reviews

Excellent 4.0 /5 from 82 reviews

Sofitel Hangzhou Westlake, Hangzhou
Good3.0 / 5
Wifi/Internet was very slow. Breakfast buffet was not up to par of similar hotels in Shenzhen. It lacked several items. Check-out clerk obviously did not know what he was doing. It took over 20 minutes for me to check out after a 2 day stay. Room was large and clean.
2 night business trip
Sofitel Hangzhou Westlake, Hangzhou
Outstanding5.0 / 5
Great environment in and outside the hotel. The West Lake is an beautiful place to jog and enjoy nature
3 night business trip
Sofitel Hangzhou Westlake, Hangzhou
Excellent4.0 / 5
Wi-fi spotty; otherwise all good.
3 night business trip
Sofitel Hangzhou Westlake, Hangzhou
Outstanding5.0 / 5
Hangzhou Weekend
It was a quick weekend trip from Shanghai. Walking from the hotel to the markets was easy. There is a mall nearby which had options for dinner (and ice cream). The next day we got a driver to take us to some tea plantations - which was great. He was able to take us be several other nearby attractions for some photos before taking us to the train station. Traffic was heavy near the station, but we allowed plenty of time.
1 night romance trip
Sofitel Hangzhou Westlake, Hangzhou
Excellent4.0 / 5
Only draw back was it was little hot in the room. There is no AC working during this season.
5 night business trip

See all reviews

Sofitel Hangzhou Westlake, Hangzhou

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