Hilton Phoenix Tapatio Cliffs Resort

Photo gallery for Hilton Phoenix Tapatio Cliffs Resort

Primary image
7 outdoor pools, pool cabanas (surcharge), pool umbrellas
7 outdoor pools, pool cabanas (surcharge), pool umbrellas
7 outdoor pools, pool cabanas (surcharge), pool umbrellas
Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing) | Living area | 27-inch LCD TV with cable channels, TV, pay-per-view films

Overview of Hilton Phoenix Tapatio Cliffs Resort

Hilton Phoenix Tapatio Cliffs Resort

4.0 star property
Mountain resort in North Mountain with 3 restaurants and 7 outdoor pools

7.6/10 Good

1,224 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Gym
  • Non-smoking
  • Air conditioning
Map
11111 N 7th St, Phoenix, AZ, 85020
Main amenities
  • Housekeeping (on request)
  • Golf course
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • 7 outdoor pools and 7 spa tubs
  • Free water park
  • Breakfast available
  • WiFi in the lobby
  • 2 outdoor tennis courts
  • 24-hour fitness centre
  • Sauna
  • Waterslide
Feel at home
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
  • Separate sitting area

Choose dates to view prices

About this area

What's nearby

  • In North Mountain
  • Grand Canyon University - 17 min drive
  • Kierland Commons - 22 min drive
  • Camelback Mountain - 23 min drive
  • Old Town - 25 min drive
  • Scottsdale Fashion Square - 25 min drive
  • Chase Field - 24 min drive
  • Phoenix Convention Center - 22 min drive
  • Talking Stick Resort Arena - 23 min drive
  • Phoenix Zoo - 23 min drive
  • Desert Botanical Garden - 27 min drive

Getting around

  • Phoenix, AZ (DVT-Phoenix Deer Valley) - 15 min drive
  • Scottsdale, AZ (SCF) - 23 min drive
  • Sky Harbor International Airport (PHX) - 24 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 40 min drive
  • Chandler, AZ (CHD-Chandler Municipal) - 43 min drive
  • Mesa, AZ (AZA-Phoenix - Mesa Gateway) - 50 min drive

About this property

Hilton Phoenix Tapatio Cliffs Resort

4-star family-friendly resort in the heart of North Mountain
Take advantage of 18 holes of golf, free water park access and a poolside bar at Hilton Phoenix Tapatio Cliffs Resort. Tee up with amenities, such as a driving range, golf lessons and a golf pro shop, at this resort. Treat yourself to a body wrap, a massage or a body treatment at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature a poolside location and more. Enjoy the 24-hour gym, as well as activities such as basketball. In addition to a corner/local shop and a terrace, guests can connect to in-room WiFi (surcharge).
You'll also enjoy perks such as:
  • 7 outdoor pools with a waterslide, cabanas and sunloungers
  • Free self-parking and valet parking
  • Breakfast (surcharge), 2 outdoor tennis courts and limo/town car service
  • An electric car charging station, a TV in the lobby and a vending machine
  • Guest reviews give good marks for the family-friendly amenities, pool and helpful staff
Room features
All 584 rooms include comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as air conditioning and separate sitting areas. Guests reviews say good things about the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Pillowtop mattresses, sofa beds and free cots/infant beds
  • Bathrooms with designer toiletries and shower/bath combinations
  • 27-inch LCD TVs with premium channels
  • Balconies or patios, separate sitting areas and mini fridges

Languages

English, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)
Follows the industry cleaning and disinfection practices of WELL Health-Safety Rating (IWBI)

Check-in

Contactless social distancing and check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 584 units
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until anytime
  • Express check-in/out
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive smart lock details
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • WiFi in public areas*
  • WiFi and wired Internet access in rooms*

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 3 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)

Travelling with children

  • Children stay free
  • Free water park access
  • Local/corner shop
  • Children's menu

What to do

  • Tennis
  • Basketball
  • Golfing
  • Shopping
  • Hiking/biking trails nearby

Working away

  • 24-hour business centre
  • 36 meeting rooms
  • Computer station
  • Conference centre (75 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Golf cart on site
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas

Facilities

  • 28 buildings/towers
  • Built in 1982
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • 18 holes of golf
  • Golf driving range on site
  • 7 outdoor pools
  • Free water park
  • Full-service spa
  • Golf pro shop on site
  • 7 hot tubs
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Water slide

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Close-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Languages

  • English
  • Russian
  • Spanish

Room amenities

Be entertained

  • 27-inch LCD TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Double sofa bed
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

What to enjoy

  • Balcony or patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • WiFi and wired Internet for a surcharge
  • Phone

Food and drink

  • Mini fridge

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open selected days. Children under 10 years old are not allowed in the spa without adult supervision.

Dining

Different Pointe of View – This restaurant only serves dinner. Guests can enjoy drinks at the bar.
Pointe In Tyme – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Cascades Cafe – This poolside café serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Lobby Bar – On-site coffee shop. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 75 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 43.90 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Fitness centre access
    • Internet access (may be limited)
    • Phone calls (may be limited)
    • Parking
    • Additional inclusions

Optional extras

  • WiFi is available in guest rooms for USD 9.95
  • WiFi is available in public areas for USD 11.95 (rates may vary)
  • Wired Internet access is available in guest rooms for USD 9.95 (rates may vary)
  • Breakfast costs between USD 9 and USD 20 per person (approximately)

Renovations and closures

The following facilities or services will be unavailable from September 26 2022 to October 12 2022 (dates subject to change):
  • Golf course
The following facilities are closed seasonally each year. They will be closed from 26 September to 12 October:
  • Golf course
The following facilities are closed on Monday and Tuesday:
  • Full-service spa

Pool, spa, & gym (if applicable)

  • Children under 10 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

This property requires a cash deposit for any bookings where payment for the stay will be made in cash.

Also known as

Hilton Cliffs Tapatio Resort
Hilton Pointe Tapatio Cliffs Resort
Hilton Tapatio
Pointe Hilton Resort
Pointe Hilton Tapatio Cliffs Resort
Pointe Hilton Tapatio Cliffs Resort Phoenix
Pointe Tapatio Cliffs
Pointe Tapatio Cliffs Resort
Tapatio Cliffs Hilton
Tapatio Hilton
Pointe Hilton Tapatio Cliffs Hotel Phoenix
Pointe Hilton Tapatio Cliffs Phoenix
Pointe Hilton Tapatio Cliffs
Hilton Phoenix
Phoenix Hilton
Hilton Phoenix Tapatio Cliffs
Pointe Hilton Tapatio Cliffs Resort
Hilton Phoenix Tapatio Cliffs Resort Resort
Hilton Phoenix Tapatio Cliffs Resort Phoenix

Frequently asked questions

Does Hilton Phoenix Tapatio Cliffs Resort offer free cancellation for a full refund?
Yes, Hilton Phoenix Tapatio Cliffs Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Phoenix Tapatio Cliffs Resort?
As of 29 Sep 2022, prices found for a 1-night stay for 2 adults at Hilton Phoenix Tapatio Cliffs Resort on 2 Oct 2022 start from $174, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Phoenix Tapatio Cliffs Resort?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Hilton Phoenix Tapatio Cliffs Resort?
Yes, there are 7 outdoor pools.
Are pets allowed at Hilton Phoenix Tapatio Cliffs Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hilton Phoenix Tapatio Cliffs Resort?
Yes, there's free self and valet parking. Electric car charging is available.
What are the check-in and check-out times at Hilton Phoenix Tapatio Cliffs Resort?
You can check in from 4:00 PM - anytime. Check-out time is 11 AM. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Hilton Phoenix Tapatio Cliffs Resort?
No, this resort doesn't have a casino, but Talking Stick Resort Casino (30-min drive) is nearby.
What is there to do at Hilton Phoenix Tapatio Cliffs Resort and nearby?
Tee off at the on-site golf course, and improve your game on the tennis courts. Additional recreation on-site includes basketball. Indulge in a treatment at the spa and soothe your senses in one of the 7 hot tubs. Hilton Phoenix Tapatio Cliffs Resort also has 7 outdoor pools and 3 bars, as well as a 24-hour fitness centre and a sauna.
Are there restaurants at or near Hilton Phoenix Tapatio Cliffs Resort?
Yes, there are 3 on-site restaurants, featuring poolside dining. Nearby restaurants include Little Miss BBQ (2.2 mi), Greek Town (2.4 mi) and Paquime Street Food of Mexico (2.4 mi).
Does Hilton Phoenix Tapatio Cliffs Resort have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hilton Phoenix Tapatio Cliffs Resort like?
Hilton Phoenix Tapatio Cliffs Resort is in North Mountain, a short 18-minute walk from North Mountain Park. Travellers say that this resort is in a good location.

Overall score and ratings

7.6

Good

7.9/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.5/10

Property conditions & facilities

7.6/10

Eco-friendliness

6/10 Good

pictures aren't always what they appear to be
The resort was kind of dated. (it is 40yrs old) the rooms (even non-smoking) still smelled musty...even on the 2nd floor some of the rooms had scorpions in it. The waterslide had to close for a bit due to scorpions as well. The rooms are a decent size for them being a one-bedroom suite. The food options for breakfast were not great. The food at the pool area made up for the lack of choices for breakfast. The staff, overall, are amazing!
3-night family trip
Verified Hotels.com guest review

6/10 Good

Christin, 2-night family trip
Verified Hotels.com guest review

6/10 Good

vance, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Comfortable Resort
We had an Ambassador Suite and it was comfortable and updated. However, the grounds seemed to be a bit tired.
Ron, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic Place if You Have the Right Room
It started a little rough, since our room looked NOTHING like it did in the picture. I had booked a 2 bedroom suite with a "Waterfall View". When we got to the room, it was small and had a view of the parking lot. Luckily the front desk person heard what I was saying and admitted that 2 building listed as "Waterfall" view rooms are actually no where near it. He upgraded us to a suite with a nice view of the pool that was also easier to access for my mom who is a senior. The rest of our stay was wonderful. The staff were great, the poolside food was good, and the gym was super nice. We would stay here again!
Dr. Lonna, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Frank, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Parking sucks!
Parking was a s**t show. We had a building in the middle and took about an hour of walking in 105 degree heat with a baby to figure out how to get to our room with an elevator. Employees drove by and didn’t bother to help. Once we got to our room it was better but unfortunate no one explained the parking or getting to our actual room and no one stopped to help considering we had a baby with us. Rooms were fairly nice and we got a “pool view” room with a baby pool it was not a view. I wouldn’t of paid extra for the pool view.
Amanda, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Find another place to stay
The room was extremely dirty. There were crickets everywhere, ants, and a scorpion in the bathroom.
Shannon, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Frank, 1-night family trip
Verified Hotels.com guest review