8/10 Very Good
May 30, 2023
Nice property / parking is far.
I was not happy with being told I could not do a free upgrade that comes with my GOLD status with Hotels.com. I did not raise a fuss about it,but know that the reservation agent was incorrect in telling me he cannot offer an upgrade unless I had JW rewards. Found out he was new so hopefully he learns how to apply the hotel.com upgrades! The parking is $23 a day and a bit of a walk. The pool is nice but food stops being serviced at 5pm, to me that seemed early but then again, I live in Vegas LOL. This is a nice location for sure.
Angie, 2-night family trip
Verified Hotels.com guest review