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Shangri-La Kuala Lumpur

5.0 star property
Family-friendly hotel with spa, near Suria KLCC Shopping Centre

Choose dates to view prices

Photo gallery for Shangri-La Kuala Lumpur

City view
Property preview
Bar (on property)
Front of property
Sauna, hot tub, body treatments, hydrotherapy, body wraps, body scrubs
Shangri-La Kuala Lumpur offers a vibrant retreat near the iconic Petronas Twin Towers. Pamper yourself at the spa, unwind by the poolside bar, or explore shopping on site. With free in-room WiFi, a coffee shop/cafe, and helpful staff nearby KLCC Park and Suria KLCC Shopping Centre.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub
  • Pool bar
  • 24-hour room service

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Supervised childcare (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
$132 nightly
The total price is $144
Dec 4 - Dec 5
Total with taxes and fees

Why we love this property

Wellness sanctuary
The full-service spa offers massages, body scrubs, facials, and reflexology. Fitness facilities and a tranquil garden complement the sauna and hot tub.
Gourmet trio
This hotel offers a culinary trifecta with its restaurant, cafe, and bar. Guests can start their day with a delicious buffet breakfast.
Dreamy sleep comforts
Slip into plush bathrobes after enjoying turndown service in this hotel. Blackout drapes and premium, hypo-allergenic bedding ensure perfect slumber.

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(23 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 398 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 419 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club, Executive Room, 1 King Bed

Horizon Club, Executive Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Horizon Club, Executive Room, 1 King Bed

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 420 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed (Selection)

Premium bedding, minibar, in-room safe, desk

Premier Suite, 1 King Bed (Selection)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
  • 861 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Twin Beds

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 420 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Club, Executive Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Horizon Club, Executive Room, 2 Twin Beds

8.8 out of 10
Excellent
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 420 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite, 1 King Bed (Premier)

Premium bedding, minibar, in-room safe, desk

Family Suite, 1 King Bed (Premier)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LCD TV
  • 861 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive King Room

Premium bedding, minibar, in-room safe, desk

Executive King Room

  • Sleeps 2

View all photos for Executive Twin Room

Premium bedding, minibar, in-room safe, desk

Executive Twin Room

  • Sleeps 2

View all photos for Horizon Club Executive King Room

Premium bedding, minibar, in-room safe, desk

Horizon Club Executive King Room

  • Sleeps 2

View all photos for Horizon Club Executive Twin Room

Premium bedding, minibar, in-room safe, desk

Horizon Club Executive Twin Room

  • Sleeps 2

View all photos for Family Premier Suite

Premium bedding, minibar, in-room safe, desk

Family Premier Suite

  • Sleeps 2

View all photos for Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Deluxe King Room

  • Sleeps 2

View all photos for Horizon Club Executive Room

Premium bedding, minibar, in-room safe, desk

Horizon Club Executive Room

  • Sleeps 2

View all photos for Premier Selection Suite

Premium bedding, minibar, in-room safe, desk

Premier Selection Suite

  • Sleeps 2

View all photos for Premier Selection Suite 1 King Bed

Bathroom | Shower, free toiletries, hair dryer, bathrobes

Premier Selection Suite 1 King Bed

  • Sleeps 2

View all photos for Family Executive King Room Non Smoking

Premium bedding, minibar, in-room safe, desk

Family Executive King Room Non Smoking

  • Sleeps 2

View all photos for Premier Business Room

Premium bedding, minibar, in-room safe, desk

Premier Business Room

  • Sleeps 2

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Total with taxes and fees
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About the neighborhood

Map
11 Jalan Sultan Ismail, Kuala Lumpur, 50250

What's nearby

  • Kuala Lumpur Tower - 5 min walk - 0.5 km
  • Jalan Alor - 10 min walk - 0.9 km
  • Suria KLCC Shopping Centre - 10 min walk - 0.9 km
  • Petronas Twin Towers - 10 min walk - 0.9 km
  • KLCC Park - 12 min walk - 1.0 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 28 min drive
  • Kuala Lumpur International Airport (KUL) - 47 min drive
  • Kuala Lumpur Masjid Jamek Station - 22 min walk
  • Kuala Lumpur Sultan Ismail Station - 23 min walk
  • Kuala Lumpur Bank NeStation KTM Komuter Station - 26 min walk
  • Bukit Nanas Station - 5 min walk
  • Dang Wangi Station - 8 min walk
  • Raja Chulan Station - 9 min walk
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪Lemon Garden Cafe - ‬5 min walk
  • ‪Arthur's Bar & Grill, Shangri-La Hotel - ‬2 min walk
  • ‪HAN Modern Korean Grill - ‬2 min walk
  • ‪Lemon Garden 2 Go - ‬1 min walk
  • ‪Melting Pot Café - ‬5 min walk

About this property

Shangri-La Kuala Lumpur

Shangri-La Kuala Lumpur offers a great location, putting you within a 15-minute walk of Petronas Twin Towers and Kuala Lumpur Tower. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, hydrotherapy, or reflexology. An outdoor pool, a poolside bar, and a health club are other highlights. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Bukit Nanas Station is 5 minutes and Dang Wangi Station is 8 minutes.

At a glance

DONE

Hotel size

    • 662 rooms
    • Arranged over 28 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 6 and older.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Supervised childcare*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Train station pick-up*
DONE

Offsite

    • Shopping center shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Supervised childcare (surcharge)

What to do

  • Fitness classes
  • Shopping
  • Golfing nearby

Working away

  • 15 meeting rooms
  • Computer station
  • Conference center (84573 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 45
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Doorbell and phone notification
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Fees & policies

Refundable deposits

  • Deposit: MYR 400 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 98 for adults and MYR 98 for children
  • Shopping center shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for MYR 174.0 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Hotel Kuala Lumpur Shangri-La
Hotel Shangri-La Kuala Lumpur
Kuala Lumpur Hotel Shangri-La
Kuala Lumpur Shangri-La
Kuala Lumpur Shangri-La Hotel
Shangri-La Hotel Kuala Lumpur
Shangri-La Kuala Lumpur
Shangri-La Kuala Lumpur Hotel
Shangri La Hotel Kuala Lumpur
Shangri La Kuala Lumpur
Shangri-La Kuala Lumpur Hotel
Shangri La Hotel Kuala Lumpur
Shangri-La Kuala Lumpur Kuala Lumpur
Shangri-La Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does Shangri-La Kuala Lumpur offer free cancellation for a full refund?

Yes, Shangri-La Kuala Lumpur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Shangri-La Kuala Lumpur?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Shangri-La Kuala Lumpur?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Shangri-La Kuala Lumpur?

Yes, there's free self parking.

What are the check-in and check-out times at Shangri-La Kuala Lumpur?

Check-in start time: 2 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Shangri-La Kuala Lumpur and nearby?

Onsite recreation at Shangri-La Kuala Lumpur includes fitness classes. Indulge in a treatment at the spa and soothe your senses in the hot tub. Shangri-La Kuala Lumpur also has an outdoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Shangri-La Kuala Lumpur?

Yes, there's an onsite restaurant.

What's the area around Shangri-La Kuala Lumpur like?

Shangri-La Kuala Lumpur is in Golden Triangle, a short 5-minute walk from Bukit Nanas Station and 14 minutes' walk from Petronas Twin Towers. Travelers say the local area is good for shopping and very walkable.

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Shangri-La Kuala Lumpur Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Food
Breakfast
Amenities
Children
Lobby
Shopping
Tower

What guests liked

  • Breakfast was a true highlight with an impressive array of high-quality dishes from around the world, prepared to perfection. (23 reviews)
  • The pool area was nice and clean, well looked after, and the service was very good. (9 reviews)
  • The property's dining options, including breakfast and in-room dining, offered a wide variety of choices and exceptional service. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Fantastic hotel, staff and service, and a great location
Dean, 4-night trip

10/10 Exceptional

So nice.
Afternoon tea.
Linda k.s., 10-night trip

10/10 Exceptional

Excellent hotel
Angus, 7-night trip

10/10 Exceptional

Good experience. Convenience location
Shiau Teen, 4-night trip

10/10 Exceptional

Amazing return to KL

Back in KL after 5 years and it was even better than we remember it… especially the set up and service from the staff at the Shangri-La. From the very moment we walked in and all through our stay the staff were brilliant, especially towards our kids who absolutely loved every moment. Little extra touches like cake and balloons for my wife’s birthday made it even better. We’ll definitely be back here for our trip next October!
Pool to ourselves
Extra balloons for my wife’s birthday… the kids loved these
The tent for the kids and sunset
Robert, 2-night trip

10/10 Exceptional

Fantastic location from which to visit the amazing sights in and around KL made even more amazing by the Shangri-La's highly attentive staff.
Richard, 3-night trip

10/10 Exceptional

On busisness

Convenient and good location and service
Edgar, 2-night trip

10/10 Exceptional

Verity of food options and bed are comfortable for good sleep.
Kharka Bahadur, 5-night trip

10/10 Exceptional

Central area with great access to city Staff were outstanding and helpful
Ganesh, 3-night trip

10/10 Exceptional

Great hotel with amazing staff. Very friendly and attentive staff at the Shangri-la KL.
Jamil, 14-night trip

10/10 Exceptional

Great place! Lobby is perfect for business meetings.
Joshua, 5-night trip

10/10 Exceptional

Relaxing stay

Wonderful stay, staff was so accommodating and friendly. I fell sick during the stay and the Manager was at hand to provide comfort and helped to call a doctor. The food is fabuloud and staff at the club was amazing Enjoyed my stay here.
3-night trip

10/10 Exceptional

Amazing hotel and staff! Will definitely be back.
Mohammed, 3-night trip

10/10 Exceptional

Great place to stay
Mohan, 3-night trip

10/10 Exceptional

Fantastic hotel , nice rooms, close to Petronas twin towers
Naveed, 2-night trip

8/10 Very good

I like the ambiance and the affable staff.
Grace, 1-night trip

10/10 Exceptional

One of the best hotel in KL.

Friendly and service at it best as usual. Searching for available car park lot can take a bit of time, but this is kind of normal for Kuala Lumpur isn’t it. Overage high recommending this hotel to everyone visiting KL.
Yong Shen, 3-night trip

10/10 Exceptional

Super good
Shilpa, 2-night trip

10/10 Exceptional

Everything perfect
Takayoshi, 1-night trip

10/10 Exceptional

Excellent service. Beautiful hotel. Great location. Would stay here again.
Sidra, 5-night trip

10/10 Exceptional

Excellent hotel
Abdalla, 4-night trip

10/10 Exceptional

Very friendly and helpful staffs, room is clean and the bed is very comfortable, very close to KLCC, my top choice whenever I go to KL
Yong Shen, 1-night trip

10/10 Exceptional

Nice hotel Very hospitable staff especially at the front desk and at the concierge. Make you feel at home inspite of being very busy.
sanjay, 2-night trip

10/10 Exceptional

Amazing hotel with perfect location. Staff are so kind. Loved it so much would definitely go back
Asha, 5-night trip

10/10 Exceptional

Amazing property, close to twin towers and shopping. Staff were wonderful, made us feel extremely welcomed. Would highly recommend.
Mark, 3-night trip