Keio Plaza Hotel Tokyo

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Reviews

9.2 out of 10
Wonderful

Marble grandeur, skyline calm, Shinjuku buzz

Keio Plaza Hotel Tokyo plays like a modern, stylish retreat where Japan’s traditions meet contemporary luxury, with historic tea ceremonies and harp music setting the tone. The lobby’s old-school charm starts under sweeping marble floors, with koto performances adding a distinctly Tokyo soundtrack. Off the main lobby, the Cocktail & Tea Lounge keeps the mood polished with live piano and views over Nishi Shinjuku.
VIP Access

  • Sky-high plaza lounge

    SKY PLAZA IBASHO sits 170 meters up with a bright vibe and a bonfire sofa circle.

  • Dining across cuisines

    Choose from an extensive lineup of 15+ dining and drinking venues on-site.

  • Disney Resort shuttle

    Complimentary Good Neighbor Hotel shuttle goes direct to Disneyland and DisneySea.
$523 nightly
The total price is $576
Oct 1 - Oct 2

Amenities

  • Outdoor Sky Pool with skyline and greenery views
  • Premier Grand rooms with BOSE speakers
  • In-room shiatsu massages, late-night relaxation
  • Traditional tea ceremony room on property
  • Five-minute walk from Shinjuku Station West Exit
  • Direct Airport Limousine Bus from Haneda
These property details are summarized by AI

Why we love this property

Work and play perfection
Located in the city center shopping district, this hotel offers meeting rooms and coworking spaces. Guests enjoy in-room massages and five stylish bars.
Culinary wonderland
This hotel offers 10 restaurants, 3 cafes, and 5 bars with fusion and American cuisine. Guests can enjoy a buffet breakfast to start their day.
Midnight indulgence
Drift into dreamland beneath down comforters behind blackout drapes. Late-night room service and in-room massages enhance the luxury experience.

Room options

Available filters for rooms
Showing 37 of 37 rooms

View all photos for Plaza Luxe Double, Non Smoking

A hotel room with a large bed, a desk, a chair, a small table, and a view of a cityscape through large windows.

Plaza Luxe Double, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • City view
  • 324 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a small table.

Standard Twin, Non Smoking

8.8 out of 10
Excellent
(28 reviews)
  • City view
  • 253 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Plaza Superior South Wing Twin, Non Smoking, 20F above

A hotel room with a bed, a desk, a chair, and a television.

Plaza Superior South Wing Twin, Non Smoking, 20F above

8.6 out of 10
Excellent
(25 reviews)
  • City view
  • 324 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds

View all photos for Plaza Superior South Wing Double, Non Smoking

A hotel room with a large bed, a desk, a chair, a TV, and a window with a city view.

Plaza Superior South Wing Double, Non Smoking

7.8 out of 10
Good
(9 reviews)
  • City view
  • 324 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

A hotel room with a large bed, a desk, a chair, and a television.

Standard Double Room, Non Smoking

9.4 out of 10
Exceptional
(24 reviews)
  • City view
  • 253 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Plaza Superior South Wing Twin, Non Smoking

A hotel room with two beds, a sofa, a desk, and a large window offering a city view.

Plaza Superior South Wing Twin, Non Smoking

9.0 out of 10
Wonderful
(31 reviews)
  • City view
  • 324 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds

View all photos for Premier Grand - Deluxe Twin with the Club Lounge Access (breakfast, tea, and bar time)

A hotel room with two beds, a sofa, a small table, and a city view.

Premier Grand - Deluxe Twin with the Club Lounge Access (breakfast, tea, and bar time)

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 382 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Premier Grand - Deluxe King with the Club Lounge Access (breakfast, tea, and bar time)

A hotel room with a bed, a sofa, a desk, and a chair. There is a window with a city view.

Premier Grand - Deluxe King with the Club Lounge Access (breakfast, tea, and bar time)

9.6 out of 10
Exceptional
(17 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Grand - Suite Twin with the Club Lounge Access (breakfast, tea, and bar time)

A hotel room with two beds, a city view, a large window, and a carpeted floor.

Premier Grand - Suite Twin with the Club Lounge Access (breakfast, tea, and bar time)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 764 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Premier Grand - Suite King with the Club Lounge Access (breakfast, tea, and bar time)

A hotel room with a large bed, a bench, a nightstand, a lamp, and a view of a cityscape at night.

Premier Grand - Suite King with the Club Lounge Access (breakfast, tea, and bar time)

  • City view
  • 764 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Grand - Superior King with the Club Lounge Access (breakfast, tea, and bar time)

A hotel room with a large bed, a desk, a chair, and a view of the city at night.

Premier Grand - Superior King with the Club Lounge Access (breakfast, tea, and bar time)

9.8 out of 10
Exceptional
(18 reviews)
  • City view
  • 363 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Plus Double, Non Smoking

A hotel room with a large bed, a desk with a chair, a TV, and a window with a city view.

Standard Plus Double, Non Smoking

9.2 out of 10
Wonderful
(17 reviews)
  • City view
  • 253 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Plus Twin, Non Smoking

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Superior Plus Twin, Non Smoking

9.6 out of 10
Exceptional
(27 reviews)
  • City view
  • 363 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds

View all photos for Deluxe Plus Double, Non Smoking

A modern hotel room with a large bed, a desk, a chair, and a view of a cityscape at night.

Deluxe Plus Double, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • City view
  • 382 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Plus Twin, Non Smoking

A modern hotel room with two beds, a desk, and a chair.

Deluxe Plus Twin, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 382 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Plaza Superior South Wing King, Non Smoking

A hotel room with a large bed, a desk, a chair, a television, and a window with a city view.

Plaza Superior South Wing King, Non Smoking

8.4 out of 10
Very good
(14 reviews)
  • City view
  • 324 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin, Non Smoking (Universal Design)

A hotel room with two beds, a desk, a chair, a TV, and a large window.

Deluxe Twin, Non Smoking (Universal Design)

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 382 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Luxury Deluxe Twin, Non Smoking (Universal Design)

A hotel room with two beds, a desk, a chair, and a TV.

Luxury Deluxe Twin, Non Smoking (Universal Design)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Premier Grand - Deluxe 2 Queens with the Club Lounge Access (Breakfast, Tea, and Bar time)

A hotel room with a bed, two bedside tables, a sofa, and a chair.

Premier Grand - Deluxe 2 Queens with the Club Lounge Access (Breakfast, Tea, and Bar time)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 382 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Plaza Deluxe South Wing Triple, Non Smoking, 20F above

A hotel room with two beds, a desk, a chair, and a large window.

Plaza Deluxe South Wing Triple, Non Smoking, 20F above

9.0 out of 10
Wonderful
(10 reviews)
  • City view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 8
  • 3 Large Twin Beds

View all photos for Junior Suite Twin, Non Smoking (Universal Design)

A modern hotel room with a sofa, two armchairs, a round table, a bed, and a small desk.

Junior Suite Twin, Non Smoking (Universal Design)

  • City view
  • 725 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Plaza Deluxe South Wing Twin (Non-Smoking)

A hotel room with two beds, a sofa, a desk, and a large window offering a city view.

Plaza Deluxe South Wing Twin (Non-Smoking)

9.4 out of 10
Exceptional
(27 reviews)
  • City view
  • 432 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds

View all photos for Plaza Deluxe South King (Non-Smoking)

A hotel room with a large bed, a desk, a chair, a TV, and a window with a city view.

Plaza Deluxe South King (Non-Smoking)

8.8 out of 10
Excellent
(12 reviews)
  • City view
  • 432 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Family Room, Non-Smoking

A hotel room with two beds, a sofa, a chair, and a small table. The room has large windows with a city view.

Luxury Family Room, Non-Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 498 sq ft
  • 1 bedroom
  • Sleeps 9
  • 5 Large Twin Beds

View all photos for Plaza Luxe King, Non Smoking

A hotel room with a large bed, a desk, a chair, and a view of the city at night.

Plaza Luxe King, Non Smoking

9.2 out of 10
Wonderful
(13 reviews)
  • City view
  • 432 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Select Twin, Non Smoking

A hotel room with a large bed, a sofa, a dining table, and chairs. There is a city view through the windows.

Deluxe Select Twin, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 382 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Select Twin Connecting Room, Non Smoking

A hotel room with two beds, a desk, chairs, a TV, and a phone on the bedside table.

Deluxe Select Twin Connecting Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 764 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Large Twin Beds

View all photos for Pure Wellness Room - Twin Room - Non Smoking

A hotel room with two beds, a desk, a chair, and a lamp.

Pure Wellness Room - Twin Room - Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 382 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Plus - Twin Room

A hotel room with two beds, a chair, a small table, and a view of a cityscape through large windows.

Standard Plus - Twin Room

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 253 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Plus Twin Room (Triple)

A hotel room with a large bed, a desk, two chairs, and a view of the cityscape.

Deluxe Plus Twin Room (Triple)

9.2 out of 10
Wonderful
(19 reviews)
  • City view
  • 382 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Plaza Standard Twin, Non smoking, No bathtub

A hotel room with two beds, a TV, a chair, and a large window with a city view.

Plaza Standard Twin, Non smoking, No bathtub

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Plaza Superior Twin, Non smoking

A hotel room with two beds, a sofa, a TV, and a city view.

Plaza Superior Twin, Non smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds

View all photos for Japanese Suite Twin, Non smoking

A traditional Japanese-style room with tatami flooring, a large bed with two pillows, a nightstand, and a wooden ceiling with recessed lighting.

Japanese Suite Twin, Non smoking

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Luxury Suite Twin, Non smoking

A hotel room with two beds, a desk, and a chair. There are large windows with a city view.

Luxury Suite Twin, Non smoking

  • City view
  • 1421 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

Room

  • Sleeps 3

View all photos for Superior Twin Room, Non Smoking

A hotel room with two beds, a desk with a telephone and a lamp, a chair, a bedside table with a lamp, and a large window with curtains.

Superior Twin Room, Non Smoking

8.4 out of 10
Very good
(31 reviews)
  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Beds

Room

  • Sleeps 3

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About the neighborhood

Map
2-2-1 Nishi-Shinjuku, Shinjuku-Ku, Tokyo, Tokyo-to, 160-8330

What's nearby

  • Tokyo Metropolitan Government Building - 1 min walk - 0.1 km
  • Shinjuku Mitsui Building - 3 min walk - 0.3 km
  • Shinjuku Sumitomo Building - 3 min walk - 0.3 km
  • Shinjuku Central Park - 4 min walk - 0.4 km
  • Shinjuku I Land - 5 min walk - 0.4 km

Getting around

  • Haneda Airport (HND) - 49 min drive
  • Shinjuku Station - 10 min walk
  • Minami-Shinjuku Station - 14 min walk
  • Seibu-Shinjuku Station - 14 min walk
  • Tochomae Station - 2 min walk
  • Shinjuku-nishiguchi Station - 7 min walk
  • Nishi-shinjuku Station - 8 min walk
  • Airport shuttle (surcharge)
  • Free theme park shuttle

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪コメダ珈琲店 - ‬4 min walk
  • ‪グラスコート (Glass Court) - ‬2 min walk
  • ‪オールデイダイニング 樹林 - ‬2 min walk
  • ‪丸亀製麺 - ‬4 min walk

About this property

Keio Plaza Hotel Tokyo

  • You'll be in a fantastic location at Keio Plaza Hotel Tokyo, just a 5-minute walk from Tokyo Metropolitan Government Building and Shinjuku Sumitomo Building. Guests can visit the fitness center for a workout or grab a bite to eat at スーパーブッフェ　グラスコート, one of 9 restaurants, which serves Fusion cuisine and is open for breakfast, lunch, and dinner. This luxurious hotel is also within just a 10-minute walk of Shinjuku I Land and Shinjuku Mitsui Building. Fellow travelers like that it's just a short walk to public transportation: Tochomae Station is 2 minutes away and Shinjuku-nishiguchi Station is 7 minutes.

At a glance

Hotel size

    • 1452 rooms
    • Arranged over 47 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Meals are not included in the room rate for children ages 5 years and younger who are included in the reservation.

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (5 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (JPY 1000 per night; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking

Transfers

    • Airport shuttle from 9:30 AM to 9:00 PM*

Offsite

    • Free theme park shuttle

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–9:30 AM
  • 9 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Room service (late night)

Traveling with children

  • Children stay free (see details)
  • Free theme park shuttle
  • Childcare in room (surcharge)
  • Grocery/convenience store
  • Bed rails

What to do

  • Shopping

Working away

  • Meeting room
  • Computer station
  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike storage

Facilities

  • 2 buildings/towers
  • Built in 1971
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • Art gallery on site
  • Designer stores on site
  • Bicycle parking
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Uses some LED lighting
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Elevator door width (inches): 40
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Front entrance ramp
  • Wheelchairs available on site
  • Hand-held showerheads
  • Height-adjustable showerhead
  • Well-lit path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Water-efficient showers only
  • Water-efficient toilets only
  • Local maps
  • Restaurant dining guide

Special features

Dining

スーパーブッフェ　グラスコート - This buffet restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Open daily.
オールデイダイニング樹林 - This restaurant specializes in American cuisine and serves breakfast, lunch, and light fare. Open daily.
鉄板焼　やまなみ - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
メインバー　ブリアン - Onsite bar. Open daily.
寿司　久兵衛 - This sushi bar specializes in sushi and serves lunch and dinner. Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: JEA Eco Mark Program. For more information on what this certification requires and verifies, please visit their website.
The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 5000 for adults and JPY 4000 for children
  • Airport shuttle service is offered for an extra charge of JPY 1400 per person (one-way)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 28 to July 3:
  • Swimming pool

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Airport shuttle for children between the ages of 1 and 12 costs JPY 700 (one-way)

Pets

  • Service animals exempt from fees

Parking

  • Self parking costs JPY 1000 per night with in/out privileges
  • Parking height restrictions apply

Policies

Extra-person charges may apply and vary depending on property policy.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Guests with tattoos are not able to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children aged 0-12 are allowed in the Club Lounge until 5:30 PM and must be accompanied by an adult.

Also known as

Keio
Keio Hotel
Keio Hotel Tokyo Plaza
Keio Plaza Tokyo
Keio Tokyo Plaza
Keio Plaza Hotel Tokyo Shinjuku
Keio Plaza Shinjuku
Keio Plaza Hotel Tokyo
Keio Plaza Hotel
Keio Plaza
Keio Plaza Hotel Tokyo Hotel
Keio Plaza Hotel Tokyo Tokyo
Keio Plaza Hotel Tokyo Hotel Tokyo

Frequently asked questions

Are pets allowed at Keio Plaza Hotel Tokyo?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Keio Plaza Hotel Tokyo?

Yes. Self parking costs JPY 1000 per night. Parking spots may be limited. Electric vehicle charging is available.

Is airport shuttle service offered by Keio Plaza Hotel Tokyo?

Yes, an airport shuttle is available from 9:30 AM to 9:00 PM at scheduled times. The charge is JPY 1400 per person one-way.

What are the check-in and check-out times at Keio Plaza Hotel Tokyo?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Check-out time is 11:00 AM.

What is there to do at Keio Plaza Hotel Tokyo and nearby?

Keio Plaza Hotel Tokyo has 2 bars and a fitness center.

Are there restaurants at or near Keio Plaza Hotel Tokyo?

Yes, there are 9 onsite restaurants, featuring Fusion cuisine.

What's the area around Keio Plaza Hotel Tokyo like?

Keio Plaza Hotel Tokyo is in Shinjuku, a short 2-minute walk from Tochomae Station and 18 minutes' walk from Shinjuku Gyoen National Garden. Travelers say the area is walkable and good for shopping.

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Reviews

Keio Plaza Hotel Tokyo Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel's restaurants offered a wide variety of food options, including sushi, tempura, and a breakfast buffet, with many guests praising the quality and selection. (213 reviews)
  • The breakfast buffet offered a wide selection of food, including Japanese and Western options, and was highly satisfying. (194 reviews)
  • The airport shuttle service was convenient and easily accessible, with many guests appreciating the direct connection to the airport. (65 reviews)
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Popular mentions

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Reviews

Verified review

10/10 Exceptional

Good hotel with excellent breakfast and the location is amazing and quiet
Verified review

10/10 Exceptional

We loved this hotel. Had everything we needed and every member of the staff was very helpful.
Verified review

10/10 Exceptional

Great location for day trips around aTokyo
Verified review

10/10 Exceptional

I was very happy to stay at this hotel as it was very comfortable well located and the breakfast is really good.
Verified review

10/10 Exceptional

Expensive but worth the peace of mind as it’s a stop on the Airport Limousine Bus. Staff is helpful and made luggage forwarding easy. Breakfast lounge on one of the top floors was included in our stay and that was delicious. We also enjoyed the floor with panoramic views. It’s not in a particularly busy part of the city so it took about 10 min to walk to Shinjuku station every time but it was not a deal breaker for us as we are used to traveling by foot to the transit when we visit Japan.
Verified review

8/10 Very good

Clean rooms, staff was excellent. Great acess to different places
Verified review

10/10 Exceptional

Great location and amenities
Verified review

10/10 Exceptional

Everything about the hotel was amazing! Staff were exceptionally warm and welcoming! I will definitely book there for my next visit to Tokyo!
Verified review

10/10 Exceptional

Helpful staff, local entertainment and easy access to restaurants
Verified review

10/10 Exceptional

Just wonderful and a superb location
Verified review

10/10 Exceptional

Amazing Hotel in a great location. I can't wait to come back!
Verified review

10/10 Exceptional

Great place and location. Staff very helpful
Verified review

10/10 Exceptional

Great location. Very nice hotel with excellent amenities . Their breakfast was freshly made with both Japanese and western menu items . Staff were very helpful
Verified review

10/10 Exceptional

Great location, amazing breakfast spread, a lot of restaurants at the hotel to try out. Super friendly staff and view from 47th floor is just too cool.
Verified review

10/10 Exceptional

Exceptional Location and Property.
Verified review

10/10 Exceptional

Great hotel, great location, great staff. Nothing negative about it. It has a Seven Eleven too. You may think this is a joke, but in Japan is like having a very low price Whole Foods right at hand. There are also very high end stores in the hotel, a piano bar with great cocktails etc
Verified review

10/10 Exceptional

Excellent all round. Quiet, spotless, great facilities and the buffet breakfast was very good too. Would stay again
Verified review

10/10 Exceptional

Great service, convenient location. Definitely will come back!
Verified review

10/10 Exceptional

convenient location, friendly staff who are easy to communicate
Verified review

10/10 Exceptional

Great hotel. Very helpful and friendly staff. Great location for Exploring into Shinjuku, short walk to transit stations for getting around Tokyo.
Verified review

10/10 Exceptional

Excellent hotel! So clean, updated and large rooms. Beds were comfortable and remodeled bathrooms were large and shower was the best. I highly recommend!
Verified review

10/10 Exceptional

Clean beautiful hotel. Even though it is in a relatively uncrowded area, it is walking distance to lots of dining and shopping areas. The observation lounge on the top floor is offers amazing 360 view of the surrounding skyscrapers.
Verified review

10/10 Exceptional

The service and the property was outstanding.
Verified review

10/10 Exceptional

Very nice and clean hotel with everything you need. Lawson close by and a 7-eleven on the lower floor. Very convenient location right by the Shinjuku station
Verified review

8/10 Very good

One of the fewer hotels where you can take the bus to both airports. Friendly reminder that you can use your credit card to buy the ticket on the bus website. Oh, another thing: two free luggage PER TICKET regardless the size of the luggage. Back to the topic, we got the south tower which was supposed to be newer? I guess. The hotel is well maintained. Most staff speak English well. Room was spacious and clean. Staff was professional and helpful. A lot shops nearby where you can practically get anything you normally would like to get in Japan. However, do not expect anything high tech other than the toilet seat. Otherwise, fantastic hotel with great location and great staff.