"I was able to upgrade my room effortlessly. At the time of my booking my preferred room wasn't available. However, on site was a different experience. Both rooms were clean and the hallways were clean also. I utilized the gym- clean space with excellent equipment. Breakfast was something to look forward to, everyday was not the same. Whatever it was, there was something hot everyday. I enjoyed the self-made waffles varying in flavors. Coffees, teas and waters were available 24hrs. At the front desk, a snack choice was available everyday, I won't spoil the fun. You have to go to know! Shout out to the front desk who made my trip extra special..your professionalism, attention to detail, meticulous handling of your guests. Everybody left with understanding what was said. Your patience, unmatched for the challenges faced with a busy front desk...guest always left with laughter and a smile. Thank you to the staff who madw sure breakfast was hot, fresh and replenished. Thank you to thr staff who always help to keep the establishment clean and smelling good. Late night crew was a young man paired with a security guard. I see you and Thank you- i know it isn't easy! Shout out to Dontavier, Steadman, Austin, Ebony, Taylon and (a by chance meeting with Jaleesa in sales)- you're all phenominal and I hope it's all uphill for all of you. Thank you again!"
