De Syloia Hotel

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Egyptian cotton sheets, down comforters, pillowtop beds, minibar
Egyptian cotton sheets, down comforters, pillowtop beds, minibar
Egyptian cotton sheets, down comforters, pillowtop beds, minibar
Egyptian cotton sheets, down comforters, pillowtop beds, minibar

Overview of De Syloia Hotel

De Syloia Hotel

4.0 star property
4-star hotel with restaurant, near Hanoi Opera House

9.0/10 Superb

73 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
The price is $60
Price available on 7/7/2022
Map
17A Tran Hung Dao Street, Hoan Kiem District, Hanoi, 10000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour fitness center
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Conference center
  • Business center
  • Airport shuttle
  • Airport shuttle
  • Area shuttle
For families
  • Children stay free
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Living room
  • Premium TV channels
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Hoan Kiem
  • Hanoi Opera House - 7 min walk
  • Thang Long Water Puppet Theatre - 21 min walk
  • St. Joseph's Cathedral - 21 min walk
  • Temple of Literature - 32 min walk
  • Imperial Citadel of Thang Long - 32 min walk
  • Ho Chi Minh Mausoleum - 38 min walk
  • Ho Chi Minh Museum - 40 min walk
  • Vietnam Women's Museum - 1 min drive
  • National Museum of Vietnamese History - 1 min drive
  • Hoan Kiem Lake - 1 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 24 min drive
  • Hanoi Yen Vien Station - 11 min drive
  • Hanoi Long Bien Station - 11 min drive
  • Hanoi Railway Station - 21 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

About this property

De Syloia Hotel

Placing you 0.4 mi (0.6 km) from Hanoi Opera House and 1.1 mi (1.8 km) from Thang Long Water Puppet Theatre, De Syloia Hotel offers an airport shuttle (available 24 hours) for VND 20 per person. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at CayCau, which serves Vietnamese cuisine. This upscale hotel is also 1.1 mi (1.8 km) from St. Joseph's Cathedral and 1.7 mi (2.7 km) from Temple of Literature. Fellow travelers say good things about the comfortable beds and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 33 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 2 PM - anytime
  • Minimum check-in age - 16
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (VND 200000 per night)
  • Onsite parking limited
  • Offsite parking within 656 ft (VND 200000 per night); reservations required
  • Street parking available

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station shuttle*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • 24-hour room service

Taking the kids

  • Children stay free
  • Babysitting (surcharge)

What to do

  • Bicycle rentals nearby

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference center (269 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • 24-hour fitness center

Accessibility

  • Elevator
  • Accessible bathroom
  • Handrails in stairways
  • Visual fire alarm

Languages spoken

  • English
  • French
  • Japanese
  • Spanish
  • Vietnamese

Room amenities

Be entertained

  • Smart television
  • Premium satellite channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Egyptian cotton sheets
  • Pillowtop mattress

What to enjoy

  • Separate living room

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Local maps

Special features

Dining

CayCau - This restaurant specializes in Vietnamese cuisine.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 20 per person (one way)
  • Train station pick-up and train station drop-off service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for VND 460000.0 per day

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs VND 200000 per night
  • Parking is available nearby and costs VND 200000 per night (656 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

De Syloia
De Syloia Hanoi
De Syloia Hotel
De Syloia Hotel Hanoi
Syloia
Hotel De Syloia
Syloia Hotel Hanoi
Syloia Hotel
Syloia Hanoi
Hotel De Syloia
De Syloia Hotel Hotel
De Syloia Hotel Hanoi
De Syloia Hotel Hotel Hanoi

Frequently asked questions

Overall score and ratings

9.0

Superb

8.8/10

Cleanliness

8.8/10

Staff & service

7.5/10

Amenities

8.5/10

Property conditions & facilities

4/10 Fair

allocated room was probably the worst at the hotel despite having stayed at the hotel 20+ times.
1-night business trip
Verified Expedia guest review

8/10 Very Good

1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Value for money, good restaurants around
It was good, near to business area, plenty of good food options around.
4-night business trip
Verified Hotels.com guest review

8/10 Very Good

Feedback On Hotel
Their customer service is excellent! Front desk and housekeeping. However, the aircon compressor kick-in too early in the morning (4am). It is very loud and it disrupted my sleep. Also, most of the gym equipments have broken down - bike seat cannot be adjusted, threadmill options cannot be selected and it stopped working after every 30 seconds. Besides, the gym is located just below the roof, hot like oven in the afternoon. Safety wise, there is no clear indication of fire escape route along the corridors or lift lobby. Obstacles like mattresses, etc are placed along the staircases between 4-8 floors, making walking difficult and it is definitely a fire safety violation.
Trevor, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Very enjoyable stay, with helpful and attentive staff. Good food.
2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Great short stay
This hotel provided us with a nice room that was comfortable, quiet and had everything we needed. The bed was comfy. The breakfast was nice, good variety to choose from.
Andrea, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Small hotel in French Quarter
Large comfortable rooms, friendly staff. Some rooms still smoking so make sure you specify preference.
Michael , 3-night trip
Verified Expedia guest review

10/10 Exceptional

Definitely would stay there again
Overall I has a great stay in the De Syloia Hotel. Spacious and clean room and welcome drink is a nice touch. Room service is good, but it can be improved. Breakfast is very good, but taste varies from one day to another. Definitely would stay there again.
Verified Hotels.com guest review

10/10 Exceptional

Kuan Yin, 3-night business trip
Verified Hotels.com guest review