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Hanoi Plaza Suite Hotel & Spa

4.0 star property
Riverfront hotel with spa, near Hoan Kiem Lake

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Hanoi Plaza Suite Hotel & Spa puts you in a great location, within just a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. Guests can be pampered with massages at the spa. Also, Hanoi Opera House and West Lake are just a 5-minute drive away.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Parking available
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Room service
  • In-room childcare
  • Airport shuttle
  • Limo/town car service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Communal living room
  • Front-desk safe
  • Laundry service

For families (6)

  • Babysitting (surcharge)
  • Television
  • Terrace
  • Daily housekeeping
  • Elevator
  • Minibar

Why we love this property

Waterfront wellness
Sauna, hot tub, and steam room await spa-goers at this riverside retreat. A full-service spa offers daily massage treatments steps from the water.
Delicious food options
Hotel offers complimentary buffet breakfast with vegetarian options. Enjoy in-room champagne, couples dining, and vegan choices.
Blissful bedroom comforts
Elegant rooms feature curated decor, premium bedding, and Egyptian cotton sheets. Guests select pillows to match the Select Comfort mattress.

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Suite Double Room City view

Suite Double Room City view | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Suite Double Room City view

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Egyptian cotton linens
Select Comfort bed
Premium bedding
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Economy Double Room

Economy Double Room | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Economy Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Egyptian cotton linens
Select Comfort bed
Premium bedding
  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room with Window

Deluxe Double Room with Window | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Double Room with Window

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
TV
Pillow menu
Egyptian cotton linens
Select Comfort bed
Premium bedding
  • 214 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room City View

Deluxe Triple Room City View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Triple Room City View

Highlights

Soundproofed
Air conditioning
Heating
TV
Pillow menu
Egyptian cotton linens
Select Comfort bed
Premium bedding
  • 280 sq ft
  • Sleeps 3
  • 3 Large Twin Beds OR 1 Large Twin Bed and 1 King Bed
  • City view

View all photos for Deluxe Family Room City view

Deluxe Family Room City view | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Family Room City view

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Egyptian cotton linens
Select Comfort bed
Premium bedding
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • City view

View all photos for Family Suite with Jacuzzi, Steam bath

Family Suite with Jacuzzi, Steam bath | Bathroom | Shower, hydromassage showerhead, designer toiletries, hair dryer

Family Suite with Jacuzzi, Steam bath

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Private indoor hot tub
Air conditioning
Heating
TV
  • 323 sq ft
  • Sleeps 3
  • 1 Large Twin Bed and 1 King Bed
  • City view

View all photos for Family Suite Connecting

Family Suite Connecting | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Family Suite Connecting

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Egyptian cotton linens
Select Comfort bed
Premium bedding
  • 431 sq ft
  • Sleeps 4
  • 2 Large Twin Beds and 1 King Bed
  • City view

View all photos for Extra Large Family Suite

Extra Large Family Suite | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Extra Large Family Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Pillow menu
Egyptian cotton linens
Select Comfort bed
Premium bedding
  • 495 sq ft
  • Sleeps 5
  • 2 King Beds and 1 Large Twin Bed
  • City view

View all photos for Deluxe Twin Room with Window

Deluxe Twin Room with Window | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Twin Room with Window

Highlights

Soundproofed
Air conditioning
Heating
TV
Pillow menu
Egyptian cotton linens
Select Comfort bed
Premium bedding
  • 214 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Suite Twin Room City view

Suite Twin Room City view | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Suite Twin Room City view

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
TV
Pillow menu
Egyptian cotton linens
Select Comfort bed
Premium bedding
  • 226 sq ft
  • Sleeps 2
  • 2 Large Twin Beds
  • City view

View all photos for Economy Double Room (no Window)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Economy Double Room (no Window)

  • Sleeps 2

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Double Room

  • Sleeps 2

View all photos for Suite Double Room City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Suite Double Room City View

  • Sleeps 2

View all photos for Deluxe Triple Room With City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Triple Room With City View

  • Sleeps 3

View all photos for Deluxe Family Room City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Family Room City View

  • Sleeps 4

View all photos for Family Suite With Jacuzzi, Steam Bath & Balcony

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Family Suite With Jacuzzi, Steam Bath & Balcony

  • Sleeps 3

View all photos for Suite Family Connecting City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Suite Family Connecting City View

  • Sleeps 4

View all photos for Extra Large Family Suite City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Extra Large Family Suite City View

  • Sleeps 5

View all photos for Deluxe Twin Room

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Twin Room

  • Sleeps 2

View all photos for Suite Twin Room City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Suite Twin Room City View

  • Sleeps 2

Double Room With No Windows-Non-Smoking

  • Sleeps 2

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About the neighborhood

Map
13 Dao Duy Tu Str, Hanoi, 100000

What's nearby

  • Ta Hien Street - 2 min walk - 0.2 km
  • Quan Chuong Gate - 2 min walk - 0.2 km
  • Dong Xuan Market - 3 min walk - 0.3 km
  • Hanoi Old Town Night Market - 7 min walk - 0.6 km
  • Hoan Kiem Lake - 8 min walk - 0.7 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 38 min drive
  • Hanoi Gia Lam Station - 11 min drive
  • Hanoi Railway Station - 27 min walk
  • Hanoi Long Bien Station - 29 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪GAO CAFE - ‬1 min walk
  • ‪Trà Chanh-Chợ Gạo - ‬1 min walk
  • ‪Cơm Phố Cổ - ‬1 min walk
  • ‪Cái Mâm Restaurant - Vietnamese Cuisine & Vegetarian Options 02 - ‬1 min walk
  • ‪Phương Béo - Mỳ Vằn Thắn Sủi Cảo Tôm Tươi - ‬1 min walk

About this property

Hanoi Plaza Suite Hotel & Spa

Hanoi Plaza Suite Hotel & Spa puts you in a great location, within just a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. Guests can be pampered with massages at the spa. Also, Hanoi Opera House and West Lake are just a 5-minute drive away.

At a glance

DONE

Hotel size

    • 30 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 15
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Guests driving to the property should contact this property in advance (e.g., directions)
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • Babysitting*
    • Supervised childcare*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Motorcycle parking only on site
    • Offsite parking within 164 ft (VND 50000 per day); reservations required
    • Street parking available
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Supervised childcare (surcharge)

Working away

  • Coworking spaces

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Communal living room
  • Shopping mall on site
  • Full-service spa
  • Massage/treatment rooms
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Lockers available
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Elevator
  • Elevator door width (inches): 551
  • Visual doorbell notification
  • Closed captioned TV
  • Visual fire alarm
  • Doorbell and phone notification
  • Well-lit path to entrance
  • 3 stairs to reach property
  • Hardwood flooring in room

Room amenities

Be entertained

  • 40-inch TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Premium bedding
  • Select Comfort mattress

Freshen up

  • Rainfall showerhead
  • Shower only
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Champagne service
  • Meal delivery service
  • Free bottled water
  • Free tea bags/instant coffee
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
  • Local maps

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 400000.00 per person (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Cribs/infant beds are available for VND 300000.0 per day
  • Rollaway beds are available for VND 500000.0 per day
  • Airport shuttle for children between the ages of 1 and 7 costs VND 100000.00 (one-way)

Parking

  • Parking is available nearby and costs VND 50000 per day (164 ft away; open 24 hours)

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property uses eco-friendly cleaning products.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Hanoi Plaza Suite & Spa Hanoi
Hanoi Plaza Suite Hotel & Spa Hotel
Hanoi Plaza Suite Hotel & Spa Hanoi
Hanoi Plaza Suite Hotel & Spa Hotel Hanoi

Frequently asked questions

Are pets allowed at Hanoi Plaza Suite Hotel & Spa?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hanoi Plaza Suite Hotel & Spa?

No, unfortunately, but there's street parking available.

Is airport shuttle service offered by Hanoi Plaza Suite Hotel & Spa?

Yes, an airport shuttle is available. The charge is VND 400000.00 per person one-way.

What are the check-in and check-out times at Hanoi Plaza Suite Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.

What is there to do at Hanoi Plaza Suite Hotel & Spa and nearby?

Hanoi Plaza Suite Hotel & Spa has a spa.

What's the area around Hanoi Plaza Suite Hotel & Spa like?

Hanoi Plaza Suite Hotel & Spa is located on the waterfront in Old Quarter, a short 9-minute walk from Hoan Kiem Lake and 7 minutes' walk from Hanoi Old Town Night Market.

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Reviews

Hanoi Plaza Suite Hotel & Spa Reviews

9.6

Exceptional

9.8

Cleanliness

9.2

Amenities

10

Staff & service

9.2

Property conditions & facilities

What guests liked

  • Breakfast selection was very good and plentiful with a variety of options including made-to-order dishes. (6 reviews)
  • The spa was fantastic and professional with great water pressure and excellent massage treatments. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Rooms were spotless, breakfast was delicious and had a lot of variety, and the staff was amazing. Location was perfect. I would like to mention Mia, Julie, Hue (Mr. Chicken ;-)), Eric, An, and Hue because they all made our stay wonderful. I loved Hanoi and when I go back, this is the only hotel I will stay in!
Manu, 6-night trip

10/10 Exceptional

Staff is exceptional. Very helpful with booking tours and responsive. Got a suite and is spacious. The bathroom is a little odd (glass door) and lacks privacy.
Thanh, 3-night trip

10/10 Exceptional

The hotel is in a great location on the outskirts of the old quarter so you are close to everything but it is quiet when you're in your room and easy to sleep in the otherwise loud city. The room was clean, shower was great, good size room. The staff are so friendly and take really good care of you. The rooftop bar has great views of Hanoi and there is a hot tub you can use however it was a little hot, so maybe ask for it "not too hot" when you book to use it.
Georgia, 4-night trip

10/10 Exceptional

The staff are very friendly. They took care of our needs.
Leilani, 1-night trip

10/10 Exceptional

Staff and room were both excellent.
Quynh-Dao, 3-night trip

6/10 Good

Great location!
ADENIYI, 1-night trip

10/10 Exceptional

Great stay!

Had a wonderful stay, the staff were super helpful and friendly, organised all our trips and local activities. Location was perfect in the old quarter!
Anita, 4-night trip

10/10 Exceptional

Lovely hotel
James, 4-night trip

10/10 Exceptional

Awesome hotel in a great location.

This is one of the best hotels I have stayed. Location is great, all the staff are super helpful and friendly, hotel is clean and breakfast buffet was fantastic.
Raj, 7-night trip

10/10 Exceptional

This boutique hotel is a great location in the Old City. Very convenient to walk everywhere for food, drinks and shopping. Staff is very friendly and helpful. I’m definitely staying here again on my next visit.
Takoda, 2-night trip

10/10 Exceptional

Located in the middle of restaurants, coffee shops and shops. Staff were very helpful and friendly. Highly recommend
Len, 2-night trip

10/10 Exceptional

THE STAFF WAS SO HELPFUL AND IT’S AN EASY WALK TO EVERYTHING IMPORTANT IN THE AREA.
ALPHONZO, 1-night trip

10/10 Exceptional

Great customer service, great communication, great location.
Marie, 2-night trip

10/10 Exceptional

The property is located within Old Quarter, easy access to everything around. However, it is located in a smaller street so we had to walk one block away, to a larger main intersection to get picked up for tours. Overall, the place is pretty worth for the money since you also get free breakfast. Staff is very friendly and accommodating, will stay again.
Mabel, 1-night trip

10/10 Exceptional

Nearer to most of the tourisr point.
Wai Ching, 3-night trip

10/10 Exceptional

Impeccable!! I’ve booked this hotel for 2 nights with a really good deal. When I arrived I had an early check-in with an upgrade to a deluxe room on a higher level. The staffs were very friendly and helpful, the room was amazing for the price that I paid. The breakfast buffet had a variety of good choices and the hotel is located at a very convenient area. In summary, I enjoyed staying here and will definitely stay here again in the future.
Minh Tam, 2-night trip

10/10 Exceptional

Internet keeps dropping off which was frustrating Staff can’t do enough for you very helpful apart from the night manager
Prakash, 2-night trip

8/10 Very good

It was nice but the location is very crowded and hard to get around on foot
Samantha, 4-night trip

10/10 Exceptional

Fantastic March 2025 three night stay at Hanoi Plaza Suites and Spa. Clean and quiet room on 4th floor. This hotel is located in a busy part of the Old Quarter where everything is walkable. Fantastic food and shopping options right outside the front door. Delicious rooftop breakfast every morning included. The staff was super helpful, especially Mia, who helped arrange a day trip to Ha Long Bay and answered all of our first timer questions. Would not hesitate to stay here again.
George, 3-night trip

10/10 Exceptional

This Hotel was perfect! we booked two rooms and we were ecstatic about everything. easy to get to from the motorway and close enough to walk to everywhere in the old quarter. everyone of the staff are amazing and genuinely friendly and eager to help. rooms are nice sized and immaculate and quiet. We only ate breakfast there but the selection was very good and plentiful. This hotel was tremendous value for money. the spa attached is fantastic and professional. water pressure was great. I would stay here again in a heartbeat.
JOSEPH, 3-night trip

8/10 Very good

Showers need updating.
Joseph, 1-night trip

10/10 Exceptional

We had a very pleasant stay at the Hanoi Plaza Suite Hotel. The location of the hotel is second to none - right in the heart of the old quarter and really easy to get around and explore. The rooms are a good size and beds are extremely comfy. The only thing that we’d flag would be the hotel breakfast. While there was a selection of food, we felt like it could have been a little more expansive however I appreciate that there’s limited space in the upstairs floor to do this. The staff at the hotel were incredible. They all work so hard and were always so friendly and more than happy to help out. They assisted us with any questions we had, booked tours for us and made us feel very welcome. We’d happily recommend this hotel to others visiting Hanoi :-)
Daniel, 5-night trip

10/10 Exceptional

GOOD MORNING VIETNAM!!! My first visit to Vietnam in the historical city of Hanoi I had the pleasure of staying at the magnificent Hanoi Plaza Suite Hotel & Spa! Everything was perfect as soon as I landed with quality pickup service. Upon arrival directed to my room with such a comforting energy. The breakfast with Vietnamese options like pho was delicious! Oh and I cannot forget the spa located inside the building where I had the most relaxing Vietnamese traditional massage. Thank you managers and staff for a warm welcome and hope to see and stay at your establishment in the future.
James Lewis Mitchell, 7-night trip

6/10 Good

Staff was excellent. Property fell short. Windows single glaze glass, expect to wake up early to plenty of honking. AC did not go above 18*C so very room was not warm. Above my floor was rooftop bar/ breakfast space. Every morning heard chairs sliding across upstairs floor and at night smoke from bar could be smelled in the room. Again, amazing staff but property needs some upgrades.
FOREIGN, 4-night trip

8/10 Very good

Morgenmadsområde er underdimensioneret. Få pladser og køkkenet kan ikke følge med
Tomas, 1-night trip