Hotel Zihua Caracol
Hotel with 2 restaurants, near La Ropa Beach
- Free WiFi in lobby and free parking
- All (20)
- Fitness/Leisure (3)
- Rooms (7)
- Bar/Dining (3)
- Interior (3)
- Exterior (2)
- Other (2)
Hotel Zihua Caracol
Outdoor Pool
Outdoor Pool
Outdoor Pool
Standard Room, 2 Double Beds - Balcony
Standard Room, 2 Double Beds - Guest Room
Standard Room, 2 Double Beds - Guest Room
Standard Room, 2 Double Beds - Guest Room
Standard Room, 2 Double Beds - Guest Room
Standard Room, 2 Double Beds - Guest Room
Exterior
Porch
Hotel Lounge
Dining
Dining
Meeting Facility
Meeting Facility
Meeting Facility
Standard Room, 2 Double Beds - In-Room Amenity
Breakfast meal
[1/20]
It’s a great place for price and location....plus you can use the pool across the street…
Dirty towels, over charged, infested with bees, walls crack and ceiling peeling,
Hotels.com® Rewards
At a glance
Key facts
Hotel size
- This hotel has 30 rooms
- This hotel is arranged over 3 floors
Arriving/leaving
- Check-in time 3 PM-10 PM
- Check-out time is noon
- Express check-in/out
Restrictions related to your trip
- Mexico may have travel restrictions in place due to COVID-19.
Required at check-in
- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Travelling with others
Children
- Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
Transportation
Parking
- Free onsite self parking
- Height restrictions apply for onsite parking
Payment types at the property
Other information
- Smoke-free property
FAQs for Hotel Zihua Caracol
What are the cleanliness and hygiene measures currently in place at Hotel Zihua Caracol? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Hotel Zihua Caracol? Yes, there's free self parking. Is there a pool at Hotel Zihua Caracol? Yes, there's an outdoor pool. Are pets allowed at Hotel Zihua Caracol? Sorry, pets and service animals aren't allowed. What are the check-in and check-out times at Hotel Zihua Caracol? You can check in from 3 PM - 10 PM. Check-out time is noon. Late check-out is available for a charge of MXN 250 (subject to availability). Express check-in and check-out and contactless check-out are available. Are there restaurants at or near Hotel Zihua Caracol? Yes, there are 2 onsite restaurants, featuring alfresco dining and ocean views. Nearby restaurants include Margaritas (3-min walk), Patio Mexica (4-min walk), and Il Mare (4-min walk). What is there to do at Hotel Zihua Caracol and nearby? Hotel Zihua Caracol has an outdoor pool and a picnic area, as well as a garden.
Recent reviews
Good 6.8 From 39 reviews
Fair
Toxic sewer smell
This would have been a salutary review if there wasn't a persistent smell of feces in the room. I told mment of the fact and they just shrugged their shoulders and said that this happens when the have a lot of guests. I guess it wasn't just my room. The fact that they had all the unrented rooms airing out should have been a signal. Other than that and the thin curtains, noisy families, maid that didn't come until 4pm,braying dog at 5am and rear half of unfinished rooms it was actually ok. Just behind the first row of hotels. Pool. Bfast, Ok cable and air. Clean. Big simple room. Ok water pressure and heat. View of bay. Pretty quiet. Good value if not for the sewer poisoning.
us2 night trip
Good
Property was decent. According to Expedia, the room was supposed to have a private balcony but it was a shared terrace, no smoking allowed. Free breakfast was convenient.
ca2 night family trip
Very Good
Everything we needed was close by and the staff are very hospitable
ca2 night family trip
Fair
Muy caro para lo que ofrece, el hotel está muy limpio pero las habitaciones demaisado sencillas y la ropa de cama muy vieja.
mx2 night business trip
Exceptional
Muy buen servicio amabilidad de parte del personal del hotel muy rico su desayuno y todo muy bien el cuarto y lo económico lo único malo que no dejan pasar al hotel hermanos de ellos para bajar más rápido a playa o sino disfrutar de una vista del mar sentados en los camastros.. pero de ahí estuve muy feliz en la estancia de una sola noche con ellos la verdad lo recomiendo todo muy bien
mx1 night business trip
Exceptional
Hotel muy bonito una atención excelente la comida mut rica
mx1 night family trip
Very Good
Desayuno, muy bien servido, recomendable, personal muy atento y servicial siempre
mx3 night trip with friends
Very Good
buen trato, personal amable, solo fue imposible utilizar la alberca por exceso de huéspedes, el hotel es bonito solo lo vi algo descuidado, no hubo agua caliente.
Martha, mx3 night family trip
Good
para un fin de semana se recomienda
la recepción muy bien, nos recibieron antes del horario, el hotel es básico pero puede mejorar en la limpieza y mobiliario, recomiendo pulir los pisos eso ayudaría a no verse tan viejo, las puestas son muy antiguas, todavía con perilla y una llave vieja, ayudaría un cambio de cortinas, por lo menos en la parte baja primer piso son viejas y muy claras, no se puede dormir pasa mucha luz. el restaurante bien, la comida muy rica, lo que pedimos a la carta bien.
mx3 night family trip
Fair
Las fotos q publican en su página no corresponden a la realidad, no había agua caliente se aviso a mantenimiento y nunca lo corrigieron, el miércoles lo vio x la tarde lo vio y en una de las habitaciones tenía varias goteras y lo único q hicieron fue mover las camas y amaneció todo el piso mojado, el aire acondicionado no funcionaba, para servir en restaurante a la hora de la comida se tardaron en servir unas hamburguesas más de una hora, por estas situaciones deje el hotel un día antes.
María Ivonne, mx3 night family trip
