See all properties

Ritz Acapulco Hotel All Inclusive

5.0 star property
Luxury beachfront property with restaurant, near Galerías Acapulco

Choose dates to view prices

Photo gallery for Ritz Acapulco Hotel All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
Studio Suite, 1 King Bed, Partial Sea View | In-room safe, desk, laptop workspace, blackout drapes
Property entrance
Studio Suite, 1 King Bed, Partial Sea View | Beach/ocean view
Front of property - evening/night

Reviews

8.0 out of 10
Very good
Bask in the sun at Ritz Acapulco Hotel All Inclusive, with a beachfront location and sun loungers perfect for soaking up the rays. Enjoy Mediterranean cuisine at one of two on-site restaurants or grab a drink from one of two bars while taking in breathtaking views. Connect to WiFi, unwind with dry cleaning/laundry services, and let helpful staff make your stay unforgettable.

Popular amenities

  • Pool
  • Non-smoking
  • Bar
  • Parking available
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and 2 bars/lounges
  • 2 outdoor pools
  • Free children's club
  • Fitness center
  • Sauna
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Self parking
  • Pool bar

Feel at home (6)

  • Babysitting (surcharge)
  • Children's club (free)
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is $194
includes taxes & fees
$194 per night
May 5 - May 6

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Studio Suite, 1 King Bed, Partial Sea View

Studio Suite, 1 King Bed, Partial Sea View | Beach/ocean view

Studio Suite, 1 King Bed, Partial Sea View

Highlights

Air conditioning
Free rollaway/extra beds
Plasma TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Cable channels
Desk
  • 452 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Partial Sea View

Standard Double Room, 2 Double Beds, Partial Sea View | View from room

Standard Double Room, 2 Double Beds, Partial Sea View

Highlights

Air conditioning
Free rollaway/extra beds
Plasma TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Cable channels
Desk
  • 344 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Partial Sea View

Studio Suite, 2 Double Beds, Partial Sea View | In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 2 Double Beds, Partial Sea View

Highlights

Air conditioning
Free rollaway/extra beds
Plasma TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Cable channels
Desk
  • 452 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room, 1 King Bed, Partial Sea View

Standard Single Room, 1 King Bed, Partial Sea View | Television

Standard Single Room, 1 King Bed, Partial Sea View

Highlights

Air conditioning
Free rollaway/extra beds
Plasma TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Cable channels
Desk
  • 344 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Room Standard

In-room safe, desk, laptop workspace, blackout drapes

Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Standard

In-room safe, desk, laptop workspace, blackout drapes

Room Standard

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Standard With Bay View

In-room safe, desk, laptop workspace, blackout drapes

Room Standard With Bay View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Standard With View

In-room safe, desk, laptop workspace, blackout drapes

Room Standard With View

  • Sleeps 3
  • 1 King Bed(s)

View all photos for Suite

In-room safe, desk, laptop workspace, blackout drapes

Suite

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 King Bed(s) OR 1 King Bed(s)

View all photos for Suite

In-room safe, desk, laptop workspace, blackout drapes

Suite

  • Sleeps 4
  • 2 Full Bed(s) OR 1 Twin Sofa Bed(s) and 2 Full Bed(s)

Similar properties

Outdoor pool, sun loungers

Krystal Beach Acapulco

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
6.8 out of 10, 1,011 reviews
The price is $91
includes taxes & fees
$76 per night
May 4 - May 5
Krystal Beach Acapulco
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Av. Costera Miguel Aleman 159, Acapulco, GRO, 39670

What's nearby

  • Galerías Acapulco - 1 min walk - 0.1 km
  • Parque Papagayo - 2 min walk - 0.2 km
  • Condesa Beach - 6 min walk - 0.6 km
  • Papagayo Beach - 7 min walk - 0.6 km
  • Diana the Huntress - 14 min walk - 1.3 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 32 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Vips - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Snack Bar Hotel Ritz - ‬1 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Restaurant Hotel Ritz - ‬1 min walk

About this property

Ritz Acapulco Hotel All Inclusive

At Ritz Acapulco Hotel All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 10-minute walk of Condesa Beach. 2 outdoor pools provide fun for everyone, and guests can also take advantage of a fitness center and a sauna. Offering a beachfront location, Villalinda serves breakfast, lunch, and dinner. Other highlights at this luxurious property include 2 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers love the helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Soccer

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Theme parties

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 240 rooms
    • Arranged over 15 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Babysitting*
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (MXN 150 per night)
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Childcare in room (surcharge)

What to do

  • On the beach
  • Evening entertainment
  • Pool table
  • Free use of nearby fitness center

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • 2 outdoor pools
  • Arcade/game room
  • Sauna
  • Banquet hall

Room amenities

Be entertained

  • 32-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Villalinda - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Bar Margaritas - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Self parking costs MXN 150 per night

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Acapulco Ritz
Hotel Ritz Acapulco All Inclusive
Hotel Ritz Playa Acapulco
Ritz Acapulco All Inclusive
Ritz Acapulco de Playa
Ritz Acapulco Hotel
Ritz Acapulco Hotel de Playa All Inclusive
Ritz Hotel Acapulco
Ritz Hotel Playa All Inclusive
Ritz Playa
Ritz Acapulco Hotel Playa All Inclusive
Ritz Acapulco Playa
Ritz Acapulco Playa All Inclusive
Ritz Playa All Inclusive
Ritz Acapulco Hotel de Playa
Ritz Acapulco Hotel All Inclusive Acapulco
Ritz Acapulco Hotel de Playa All Inclusive
Ritz Acapulco Hotel All Inclusive All-inclusive property

Frequently asked questions

Does Ritz Acapulco Hotel All Inclusive offer free cancellation for a full refund?

Yes, Ritz Acapulco Hotel All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Ritz Acapulco Hotel All Inclusive?

Yes, there are 2 outdoor pools.

Are pets allowed at Ritz Acapulco Hotel All Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Ritz Acapulco Hotel All Inclusive?

Yes. Self parking costs MXN 150 per night.

What are the check-in and check-out times at Ritz Acapulco Hotel All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Ritz Acapulco Hotel All Inclusive and nearby?

Ritz Acapulco Hotel All Inclusive has 2 outdoor pools, 2 bars, and a sauna, as well as a fitness center and an arcade.

Are there restaurants at or near Ritz Acapulco Hotel All Inclusive?

Yes, Villalinda offers alfresco dining.

What's the area around Ritz Acapulco Hotel All Inclusive like?

Ritz Acapulco Hotel All Inclusive is a short 6-minute walk from Condesa Beach and 7 minutes' walk from Papagayo Beach.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Ritz Acapulco Hotel All Inclusive Reviews

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Food
Service staff
Room
Beach
Location
Bathroom
Restaurant
View
Children
Ambience

What guests liked

  • The beach was great, clean, and well-kept with amenities such as palapas, beach beds, and reclining chairs. (6 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Hotel was amazing, food & service, hotel rooms need attention to detail, cosmetic touches that don’t make it look like it’s falling apart, in my rooms bathroom specially the shower ceiling was broke it’s looked horrible but I only stayed there 2 nights. Besides that everything was good
David, 2-night trip

10/10 Exceptional

Great family place
Sandy flor, 6-night trip

8/10 Very good

Good place
ROBERTO, 7-night trip

10/10 Exceptional

Just a great facility. Great food and beverage options. Would certainly go again.
PATRICK, 7-night trip

10/10 Exceptional

Excelent service food
Pablo, 2-night trip

8/10 Very good

I only give 4 stars to hotel because there's 2 elevators and only one was working so it was taking forever to use it, and internet was very slow
3-night trip

10/10 Exceptional

The view of the beach is breathtaking from the room and the service of the staff very courteous.
Stanislaus, 5-night trip

8/10 Very good

Ok
Omar, 4-night trip

2/10 Poor

Only one elevator works, the rooms are dirty, the food is repetitive, and the service is very poor.
Marisela, 2-night trip

4/10 Fair

The facilities are ok, but i see two problems, one its the elevators don't work and we are in the 10th floor, we have been waiting for couples hours so far, and 2nd, the hotel Kristal that its next door, all their drainage water comes out straight to the beach and the ocean, its absolutely disgusting The Ritz needs a serious upgrade, it looks old and cheap decoration. The staff are fantastic, food its good and the beach clean and well kept.
Emmy, 1-night trip

10/10 Exceptional

X
Luis, 3-night trip

10/10 Exceptional

Very clean
Dominic, 2-night trip

10/10 Exceptional

Like
David, 2-night trip

6/10 Good

place is old and run down, tub was old and needs to be replaced. Food is a mixture of everything, good but can be better. Looked like they were just making what they had and nothing went together. Staff could be friendlier, Bar guys were happy and friendly!
Ana, 3-night trip

4/10 Fair

The hotel did not meet expectations. The rooms with 2 beds were fine but single bed rooms were terrible, everything old and damaged. Stuff on reception was almost never smiling and English level was poor. The beach was cool as well as activities on the beach. Food 6/10. We saw some seafood, but always huge line to hot table. No snack option and offer to get cocktails on the beach is very slow. Area is dangerous to be walking alone. Good part: the hotel had good access and options for people with disabilities. Nevertheless only 2 elevators operated with very small room. Shows in the night were interesting as well. Our family will not choose this hotel again unfortunately.
Stacy, 2-night trip

2/10 Poor

Receptionist where making me feel unwelcome And disrespected, talking down to me.
Alfonsina, 6-night trip

2/10 Poor

No AC in this hot weather. Rooms have a strong paint smell because people are working on the rooms. Receptionist is incompetent
4-night trip

2/10 Poor

Beach/waves were great nice to listen to, but rough to swim in. Room clean, bartenders friendly and nice, wait staff ok, some were great others were not—no grey area. Food sub-par, listed amenities were 3 restaurants, but it was 1 and a buffet at that. The buffet food less then a 3 star if that. Repetitive, old, felt that some were left over from day before and reheated for breakfast. Milk only for breakfast, cereal get there early for freshness. Grill was great but was limited to “daily” resort choices, so if you did not want fish and there was no alternative protein besides beans on the buffet, poor me. Could not even request a chicken breast. Guess chickens must be hard to come by. Very few choices for non-alcoholic cold beverages. Wound up going to OXXO for snacks (none provided mid-day) and pop bottled no poorly mixed fountain. Be sure to bring small denominations for tips, everyone wants tips. Personal complaint, I could sit at a table, waiting for utensils and napkins, plus a cup of coffee forever and no waiter. BUT is my husband was along, all things changed, couldn’t help enough. Advice, get names and reward those, that deserve it, more generously. All that said we also learned Acapulco was hit in 2023 with hurricane john and in 2024 with Otis. They are doing all they can to rebuild, so maybe the food supply chain is broken. Oh and 1 elevator for 17 floors, plan ahead.
Leah, 14-night trip

8/10 Very good

Miguel Ángel, 4-night trip

6/10 Good

Personal amable, habitación escandalosa.

El personal muy amable, la comida era variada y con buen sabor, las actividades recreativas también fueron placenteras. El mayor problema es que nos asignaron habitación en el costado a la calle y no es posible dormir, el ruido se escucha como si tuvieras la bocina a un lado y las apagan hasta las 6 am… si querías escuchar el oleaje no va a pasar :’( . Además aunque es hotel para no fumadores, permiten que la gente fumé y el pasillo apeste.
Ulises Reynaldo, 3-night trip

6/10 Good

iveth, 2-night trip

10/10 Exceptional

Azael el mejor amigo

En realidad muy buena, lo único que no está padre estar es superando mucho al checo in y no poder usar las instalaciones. El servicio de bar de bar en la alberca de adultos super geniald suba le el sueldo a Azael excelente persona
Miguel angel, 3-night trip

8/10 Very good

Jose, 2-night trip

10/10 Exceptional

En general bien, todos muy amables
Ricardo, 1-night trip

10/10 Exceptional

Anahi, 2-night trip