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All properties in Acapulco, Guerrero, Mexico

Ritz Acapulco Hotel de Playa

All-inclusive beachfront property with outdoor pool, near Condesa Beach

  • Free WiFi
From
$155

Property renovations and closures

  • The property is closed between April 07 and May 31.

Image gallery

  • Pool
  • Pool
  • Beach
  • Outdoor Dining
  • Pool
Pool. Image 1 of 19
1 / 19Pool
Av. Costera Miguel Aleman 159, Acapulco, 39670, GRO, Mexico
7.8.Good.
  • The property is so old and run down. So many issues with our room. One of the bathrooms…

    Oct 5, 2021

  • I liked that the price for an all-inclusive included. The variety of food options was…

    Aug 16, 2021

See all 296 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Transportation options
Shopping
Quiet
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 240 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Free children's club

Feel at home

  • Free cribs/infant beds
  • Children's pool
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Connecting/adjoining rooms available

What’s around

  • In Costera Acapulco
  • Condesa Beach - 1 min walk
  • Gran Plaza Shopping Mall - 2 min walk
  • Plaza Bahia - 7 min walk
  • Parque Papagayo - 11 min walk
  • Diana Galleries Mall - 12 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room, 2 Double Beds, Partial Ocean View
  • Standard Single Room, 1 King Bed, Partial Sea View

What’s around

Landmarks

  • In Costera Acapulco
  • Condesa Beach - 1 min walk
  • Gran Plaza Shopping Mall - 2 min walk
  • Plaza Bahia - 7 min walk
  • Parque Papagayo - 11 min walk
  • Diana Galleries Mall - 12 min walk
  • Diana the Huntress - 14 min walk
  • Zocalo - 43 min walk
  • Acapulco Historical Museum of Fort San Diego - 38 min walk
  • La Quebrada Cliffs - 2.6 mi / 4.3 km
  • Playas Caleta - 4.4 mi / 7.1 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 16 min drive
  • Area shuttle (surcharge)
map
See on map
Av. Costera Miguel Aleman 159, Acapulco, 39670, GRO, Mexico

At a glance

Size

  • 240 rooms
  • Arranged over 15 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (MXN 58 per night)

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

At the property

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar

Things to do

  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 1
  • Children's pool
  • Fitness facilities
  • Spa treatment room(s)
  • Sauna
  • Beach towels
  • Pool sun loungers
  • Use of nearby fitness center (discount)
  • Pool umbrellas
  • Arcade/game room

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Braille or raised signage
  • In-room accessibility

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • Plasma TV
  • Cable TV channels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • All buffet meals, snacks, and select beverages included

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Kayaking
  • Surfing/boogie boarding
  • Windsurfing

Land activities
  • Fitness facilities
  • Soccer

Lessons/classes/games
  • Aerobics

Entertainment
  • Onsite entertainment and activities
  • Access to onsite nightclubs
  • Theme parties

Not included
  • Motorized water sports
  • Premium/non-domestic alcoholic beverages
  • Childcare
  • Spa/beauty facilities and services
  • Offsite tours

Dining

Villalinda - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

La Cava - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required.

Bar Margaritas - Onsite bar.

Fees & policies

Optional extras

  • Area shuttle service is offered for an extra charge

Children and extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Babysitting/childcare is available for an extra charge

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs MXN 58 per night

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Acapulco Ritz
  • Ritz Playa
  • Ritz Acapulco Hotel Playa All Inclusive
  • Ritz Acapulco Playa
  • Ritz Acapulco Playa All Inclusive
  • Ritz Playa All Inclusive
  • Ritz Acapulco Playa Inclusive
  • Ritz Acapulco Hotel de Playa Acapulco
  • Ritz Acapulco Hotel de Playa All Inclusive
  • Ritz Acapulco Hotel de Playa All-inclusive property
  • Hotel Ritz Acapulco All Inclusive
  • Ritz Acapulco Hotel de Playa All-inclusive property Acapulco
  • Hotel Ritz Playa Acapulco
  • Ritz Acapulco All Inclusive
  • Ritz Acapulco de Playa
  • Ritz Acapulco Hotel
  • Ritz Acapulco Hotel de Playa All Inclusive
  • Ritz Hotel Acapulco
  • Ritz Hotel Playa All Inclusive

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Ritz Acapulco Hotel de Playa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • The property is closed between April 07 and May 31.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs MXN 58 per night.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon.
  • Yes, there are 2 onsite restaurants, featuring alfresco dining and Mediterranean cuisine. Nearby restaurants include El Zorrito (4-min walk), Bocana Beach Papagayo (5-min walk), and 100% Natural (6-min walk).
  • Ritz Acapulco Hotel de Playa has 2 bars, an outdoor pool, and a sauna, as well as a fitness center and an arcade.
7.8.Good.
  • 6.0.Good

    Due to COVID19 measures, we could not use the all inclusive meals because of long queues over the weekend

    2 night family trip, Jul 16, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Very friendly staff, nice buffet and great nightly shows!

    6 night trip with friends, May 26, 2021

    Verified Orbitz guest review

  • 10.0.Exceptional

    Very nice staff and the food and drinks are great! Each night they have great entertainment shows.

    6 night trip with friends, May 26, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Ritz is beach front and close to a lot of places. You can walk and be at the center of all bars/downtown. Property is a little outdated and there were nicer areas when I was in Acapulco. Everything around it is super loud. Not a quiet place to stay at night. Staff was ok

    3 night trip, May 15, 2021

    Verified Orbitz guest review

  • 10.0.Exceptional

    Great location

    It was a great stay great location

    Edgar, 2 night trip with friends, Feb 6, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Nice location. Could do better with food options though.

    2 night family trip, Dec 14, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Quick weekend getaway

    The property is already old and would need some updating. Service and food was good. Location is great next to beach and downtown.

    Paavo, 2 night trip, Sep 5, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Nice beach front hotel, near bus station "estrella de oro" buffete was great, you can drink whatever you want at the bar in front of the pool.

    2 night romance trip, Mar 14, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    View was beautiful. Service was excellent! Francisco is a gem! Yonathan was also excellent as well as Angel, Carmelo, Geraldo and Jesus! They all went above and beyond to make our stay enjoyable. Weekends are a nightmare! Too many children running all over was the biggest downfall as well as all the weekend noise til 4am!!! Building is old and needs a lot of repairs. No hairdryer, iron or bottled water also negative.

    6 night romance trip, Feb 15, 2020

    Verified Travelocity guest review

  • 10.0.Exceptional

    Food was really good, as well as service. Excellent service

    Andres, 2 night family trip, Jan 24, 2020

    Verified Expedia guest review

See all 296 reviews