See all properties

Choose dates to view prices

Ritz Acapulco Hotel All Inclusive

Photo gallery for Ritz Acapulco Hotel All Inclusive

Front of property
View from property
Exterior
Studio Suite, Sea View | In-room safe, desk, laptop workspace, blackout drapes
2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine

Overview of Ritz Acapulco Hotel All Inclusive

Ritz Acapulco Hotel All Inclusive

3.0 star property
All-inclusive beachfront property with outdoor pool, near Galerías Acapulco
7.6 out of 10 Good
7.6/10 Good

719 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The price is $148
Price available on 6/27/2023
Map
Av. Costera Miguel Aleman 159, Acapulco, GRO, 39670
Main amenities
  • Daily housekeeping
  • On the beach
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Free children's club
  • Fitness center
  • Sauna
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Self parking
  • Children's pool
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Costera Acapulco
  • Condesa Beach - 1 min drive
  • Diana the Huntress - 1 min drive
  • Parque Papagayo - 1 min drive
  • Papagayo Beach - 6 min drive
  • La Quebrada Cliffs - 5 min drive
  • Sinfonia - 5 min drive
  • Playas Caleta - 16 min drive
  • Playa Caletilla - 17 min drive
  • Majahua Beach - 30 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 33 min drive
  • Area shuttle (surcharge)

Restaurants

  • Vips - 1 min walk
  • Starbucks - 3 min walk
  • La Casa de los Abuelos Galerias Acapulco - 2 min walk
  • Boba Shot - 3 min walk
  • McDonald's - 3 min walk
Map

About this property

Ritz Acapulco Hotel All Inclusive

At Ritz Acapulco Hotel All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger. The outdoor pool provides fun for everyone, and guests can also take advantage of a fitness center and a sauna. Villalinda, one of 2 restaurants, offers a beachfront location and serves breakfast, lunch, and dinner. Other highlights at this all-inclusive property include 2 bars/lounges, a free kid's club, and a poolside bar. The helpful staff and beach location get good marks from fellow travelers.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Soccer

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 240 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*
  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (MXN 100 per night)

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar

Traveling with children

  • Free children's club
  • Children's pool
  • Childcare in room (surcharge)

What to do

  • On the beach
  • Evening entertainment
  • Free use of nearby fitness center

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Sauna
  • Banquet hall

Room amenities

Be entertained

  • 32-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Villalinda - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
La Cava - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required.
Bar Margaritas - Onsite bar.

Fees & policies

Optional extras

  • Area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Self parking costs MXN 100 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Acapulco Ritz
Hotel Ritz Acapulco All Inclusive
Hotel Ritz Playa Acapulco
Ritz Acapulco All Inclusive
Ritz Acapulco de Playa
Ritz Acapulco Hotel
Ritz Acapulco Hotel de Playa All Inclusive
Ritz Hotel Acapulco
Ritz Hotel Playa All Inclusive
Ritz Playa
Ritz Acapulco Hotel Playa All Inclusive
Ritz Acapulco Playa
Ritz Acapulco Playa All Inclusive
Ritz Playa All Inclusive
Ritz Acapulco Hotel de Playa
Ritz Acapulco Hotel All Inclusive Acapulco
Ritz Acapulco Hotel de Playa All Inclusive
Ritz Acapulco Hotel All Inclusive All-inclusive property

Frequently asked questions

Does Ritz Acapulco Hotel All Inclusive offer free cancellation for a full refund?
Yes, Ritz Acapulco Hotel All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Ritz Acapulco Hotel All Inclusive?
As of May 28, 2023, prices found for a 1-night stay for 2 adults at Ritz Acapulco Hotel All Inclusive on Jun 27, 2023 start from $148, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Ritz Acapulco Hotel All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Ritz Acapulco Hotel All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Ritz Acapulco Hotel All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Ritz Acapulco Hotel All Inclusive?
Yes. Self parking costs MXN 100 per night.
What are the check-in and check-out times at Ritz Acapulco Hotel All Inclusive?
You can check in from 3 PM - midnight. Check-out time is noon.
What is there to do at Ritz Acapulco Hotel All Inclusive and nearby?
Ritz Acapulco Hotel All Inclusive has 2 bars, an outdoor pool, and a sauna, as well as a fitness center and an arcade.
Are there restaurants at or near Ritz Acapulco Hotel All Inclusive?
Yes, there are 2 onsite restaurants, featuring alfresco dining and Mediterranean cuisine.
What's the area around Ritz Acapulco Hotel All Inclusive like?
Ritz Acapulco Hotel All Inclusive is a short 2-minute walk from Parque Papagayo and 14 minutes' walk from Diana the Huntress.

Reviews

7.6

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.7/10

Amenities

6.9/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Poor

Ritz hotel. Worse hotel we been in
Place was old Have to wait to shower cause they didn’t have enough towels we had to wait hrs to get them customer service we’re not helpful Their food wasn’t very good same thing everyday Pool towels were stinking also they never had enough for everyone’s also had to wait for them and only allowed 1 towel a day per person even if they get wet from kids splashing they didn’t exchanged for a dry one cause it was only one a day no matter what. Also sound sound of traffic and the music from other areas were so loud at all night hard to fall asleep
Maria, 9-night family trip
Verified Hotels.com guest review

2/10 Poor

It was terrible, they don’t know what customer service is, I don’t get the room that I booked thru Expedia, the A/C didn’t work got moved to another room the bathroom was flooded, got moved to another room that was not what I paid for with the promise that they were gonna fix the a/c, next day came around a/c was not fixed. Asked to speak to the general manager he just told Marta at the front desk to tell me that if I didn’t like it to cancel thru Expedia. I wouldn’t come Back even if it was free. Terrible overall, don’t waste your money not worth it. Expedia should not have this type of hotels in their listings.
Verified Expedia guest review

10/10 Exceptional

Hotel has basics needs, food was good, nice beach
Nancy, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Comfortable and good service
Martine, 15-night trip
Verified Expedia guest review

2/10 Poor

Leticia, 4-night trip
Verified Expedia guest review

6/10 Good

Paul, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

We liked the staff, the atmosphere, and the view from our room. The lady who made omelets at breakfast was awesome! We also enjoyed the people who booked tours and excursions.
Lenay, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great ambience, great service and great food. The bar is a must.
Verified Expedia guest review

10/10 Exceptional

m
Peter, 28-night trip
Verified Hotels.com guest review

10/10 Exceptional

The entire staff was incredibly friendly and accommodating. The property is clean and comfortable. The beach is also great
Verified Expedia guest review