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Dreams Acapulco Resorts & Spa - All Inclusive

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2 outdoor pools
On the beach, free beach cabanas, beach umbrellas, beach towels
On the beach, free beach cabanas, beach umbrellas, beach towels
2 outdoor pools
Deluxe Room, 2 Double Beds, Ocean View | Minibar, in-room safe, laptop workspace, iron/ironing board

Overview of Dreams Acapulco Resorts & Spa - All Inclusive

Dreams Acapulco Resorts & Spa - All Inclusive

4.0 star property
Acapulco beachfront resort with 7 restaurants and free children's club
6.6 out of 10 Good
6.6/10 Good

279 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
The price is $312
Price available on 6/4/2023
Map
Av. Costera Miguel Alemán no.1, Col. Icacos, Acapulco, GRO, 39860
Main amenities
  • Daily housekeeping
  • On the beach
  • 7 restaurants and 4 bars/lounges
  • 2 outdoor pools
  • Free children's club
  • Free supervised childcare
  • Fitness center
  • Free beach cabanas
  • Beach umbrellas
  • Beach towels
  • Valet parking
  • 24-hour room service
Feel at home
  • Supervised childcare (free)
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Television
  • Garden

Room options

About this area

What's nearby

  • In Costera Acapulco
  • Diana the Huntress - 4 min drive
  • Condesa Beach - 19 min drive
  • Parque Papagayo - 5 min drive
  • Papagayo Beach - 22 min drive
  • La Quebrada Cliffs - 9 min drive
  • Majahua Beach - 22 min drive
  • Playas Caleta - 33 min drive
  • Playa Caletilla - 35 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 26 min drive

Restaurants

  • Starbucks - 6 min walk
  • Lupe de Arena - 9 min walk
  • La Trattoria - 1 min walk
  • McCarthy's Irish Pub - Acapulco - 4 min walk
  • Jugos y tacos California - 2 min walk
Map

About this property

Dreams Acapulco Resorts & Spa - All Inclusive

At Dreams Acapulco Resorts & Spa - All Inclusive, you can hit the beach to retreat to a free cabana or enjoy the shade from a beach umbrella. 2 outdoor pools provide a splash of fun, and guests can also take advantage of a fitness center. Barefoot Grill, one of 7 restaurants, offers a poolside location and serves lunch. Other highlights at this upscale resort include 4 bars/lounges, a free kid's club, and a snack bar/deli.

All inclusive

All-inclusive room rates at Dreams Acapulco Resorts & Spa - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
On-site antigen/rapid COVID-19 testing is available for a USD 35 fee
This information is provided by our partners.

At a glance

Hotel size

  • 605 units

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Free supervised childcare
  • Free children's club

Pets

  • Pets allowed (dogs only, 1 per room, up to 22 lbs per pet)*
  • Specific rooms only, restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered onsite valet parking (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 7 restaurants
  • 4 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Yoga classes
  • Shopping

Working away

  • Business center
  • 11 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free beach cabanas
  • Beach towels
  • Beach umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • 2 outdoor pools
  • Designer stores on site
  • Arcade/game room
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 42-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Barefoot Grill - This poolside steakhouse serves lunch only.
Coco Cafe - Onsite coffee shop. Open daily.
El patio - This restaurant specializes in Mexican cuisine. Open select days.
Portofino - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Open select days.
La Ceiba - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open select days.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Pets are allowed for an extra charge of USD 65 per pet, per night

Parking

  • Uncovered valet parking costs USD 10 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

On-site antigen/rapid COVID-19 testing is available for a USD 35 fee.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.

Also known as

Dreams Acapulco & Spa Acapulco
Dreams Acapulco Resort & Spa Hotel
Dreams Acapulco Resort & Spa Acapulco
Dreams Acapulco Resort & Spa Hotel Acapulco
Dreams Acapulco Resort Spa
Dreams Acapulco Resorts Spa
Dreams Acapulco Resorts Spa Optional All Inclusive
Dreams Acapulco Resorts & Spa - All Inclusive Resort
Dreams Acapulco Resorts Spa – Optional All Inclusive
Dreams Acapulco Resorts & Spa - All Inclusive Acapulco
Dreams Acapulco Resorts & Spa - All Inclusive Resort Acapulco

Frequently asked questions

Does Dreams Acapulco Resorts & Spa - All Inclusive offer free cancellation for a full refund?
Yes, Dreams Acapulco Resorts & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Dreams Acapulco Resorts & Spa - All Inclusive?
As of Jun 1, 2023, prices found for a 1-night stay for 2 adults at Dreams Acapulco Resorts & Spa - All Inclusive on Jun 4, 2023 start from $312, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Dreams Acapulco Resorts & Spa - All Inclusive?
This property confirms that onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Dreams Acapulco Resorts & Spa - All Inclusive?
Yes, there are 2 outdoor pools.
Are pets allowed at Dreams Acapulco Resorts & Spa - All Inclusive?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 22 lbs per pet. There's a charge of USD 65 per pet, per night. Food and water bowls are available.
Is parking offered on site at Dreams Acapulco Resorts & Spa - All Inclusive?
Yes. Valet parking costs USD 10 per night.
What are the check-in and check-out times at Dreams Acapulco Resorts & Spa - All Inclusive?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Dreams Acapulco Resorts & Spa - All Inclusive and nearby?
Onsite recreation at Dreams Acapulco Resorts & Spa - All Inclusive includes yoga. Enjoy a swim in one of the 2 outdoor swimming pools or use the resort's other amenities, which include 4 bars and a fitness center. Dreams Acapulco Resorts & Spa - All Inclusive also has an arcade and a garden.
Are there restaurants at or near Dreams Acapulco Resorts & Spa - All Inclusive?
Yes, there are 7 onsite restaurants, featuring Mexican cuisine and poolside dining.
Does Dreams Acapulco Resorts & Spa - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Dreams Acapulco Resorts & Spa - All Inclusive like?
Dreams Acapulco Resorts & Spa - All Inclusive is located on the waterfront in Costera Acapulco, a short 19-minute walk from Acapulco Convention Center and 10 minutes' walk from Icacos Beach.

Reviews

6.6

Good

7.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.5/10

Eco-friendliness

Reviews

2/10 Poor

Mal mantenido, falta de personal. HORRIBLE HOTEL
La comida, comparable a una fonda. Mantenimiento deplorable, falta de personal y sin aire A/C en areas comunes cerradas (esto ultimo una pesadilla) Tienen y prometen muchos bares y restaurantes pero jamas los tienen abiertos. El personal amable pero nunca te resuelven cosas sencillas y basicas como falta de toallas, se les acaban lo hielos, sin aire acondicionado en areas comunes, etc. Rescatable el area VIP del piso 21 y la excelente atencion de Elizabeth Garcia y su equipo.
Eduardo, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Alejandra, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sorpresa
Mi experiencia fue de sorpresa porque tanto las instalaciones, comida y el servicio son muy buenos y hacen que los días de descanso sean más confortables
Alfonso, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Hospedaje en Dreams
Mis comentarios sobre mi estancia los tres dias fueron de reportar el aire acondicionado porque no enfriaba se reporto y nunca quedo; el bufet de alimentos de poca variedad y sabores muy simples no fue de mi agrado sobre todo el pescador; el hotel estaba en un 50% de ocupacion habia que esperar en atender en restaurantes; la relacion precio servicio el precio es caro. No volveria a hospedarme ahi.
ELIZABETH, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Edgar, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Coral, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Abril, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nayeli, 3-night trip
Verified Hotels.com guest review

6/10 Good

Liana, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Yes. The food really is that bad!
Room was not ready when we got there and we had to wait until well after check in time to get in our room. Eventually made it to the pool, and tried to order drinks and were told there was no tequila! At a resort in Mexico!?! This was the start of a pattern. One night there was no white wine. Then told there was no butter for our breadrolls. Guess I should have believed the reviews - food was well below average. Lack of choice and lack of flavour! We have stayed at other Dreams in Mexico and this falls well short of our expectations. Will not be back here!
Robyn, 6-night family trip
Verified Hotels.com guest review