Grand Hyatt Shenzhen

Property class: 5 and above

Choose dates to view prices

Reviews

9.0 out of 10
Wonderful

Connected city stay with skyline views

Grand Hyatt Shenzhen puts business and entertainment on the doorstep, right in Luohu District. Between the river outlook and big-picture views of Hong Kong’s green mountains and Shenzhen’s skyline, the setting feels high-energy but polished. A 25-meter temperature-controlled outdoor pool adds an easy reset between meetings and city runs.
VIP Access

  • Metro-at-your-feet access

    Directly above a hub where four metro lines intersect for easy citywide trips.

  • Dining with a view

    Interactive and regional restaurants span buffet action to Cantonese, Chinese, and Italian.

  • Live nights on the 38th

    The Penthouse pairs an illuminated bar with High5 live sets and a daily DJ.
$145 nightly
The total price is $157
Oct 18 - Oct 19
Total with taxes and fees

Amenities

  • Black Pearl One Diamond Cantonese dining at China Lodge
  • Poolside light bites and tropical drinks
  • 24-hour Life Fitness gym with LCD cardio
  • Yoga studio, steam room, mini golf area
  • Shu Xiang Spa houses around a water garden
  • Walk next door to The MixC mall
These property details are summarized by AI

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for 1 King Bed Club Access

A hotel room with a large bed, two bedside tables, a chair, a desk, and a large window with a view.

1 King Bed Club Access

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for 1 King Bed Club Access Deluxe

A spacious lobby with a wooden reception desk, a sofa set, and large windows.

1 King Bed Club Access Deluxe

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for 1 King Bed Deluxe

A hotel room with a large bed, a glass table, a sofa, and a view of the city.

1 King Bed Deluxe

10.0 out of 10
Exceptional
(3 reviews)
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Grand Suite, 1 King Bed

A hotel room with a bed, a sofa, an ottoman, a coffee machine, and a city view.

Grand Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for 1 King Bed

A hotel room with a bed, a desk, a chair, a lamp, and a decorative screen.

1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for 2 Twin Beds

A hotel room with a bed, a glass table with apples, a red table, a brown leather chair, and a mirror.

2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 495 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Apartment, 1 Bedroom (1 King Bed, Club Access)

A variety of traditional dishes arranged on wooden chafing dishes.

Apartment, 1 Bedroom (1 King Bed, Club Access)

  • 969 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for 2 Twin Beds Club Access

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

2 Twin Beds Club Access

  • 495 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Suite, 1 King Bed

A roasted pig hanging over a brick oven with flames.

Executive Suite, 1 King Bed

  • 861 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Premier Suite, 1 King Bed

A variety of seafood dishes, including oysters, shrimp, and sushi, arranged on a wooden table.

Premier Suite, 1 King Bed

  • 1399 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for 2 Twin Beds, High Floor

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

2 Twin Beds, High Floor

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for 1 King Bed, High Floor

A hotel room with a large bed, a desk, a chair, a TV, and a view of a cityscape through large windows.

1 King Bed, High Floor

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Apartment, 2 Bedrooms (1 King with 2 Twin Bed, Club Access)

A modern hotel room with a city view, a flat-screen TV, a sofa, a dining table, and a small balcony.

Apartment, 2 Bedrooms (1 King with 2 Twin Bed, Club Access)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds
  • Free wired internet

View all photos for Suite (Chairman)

A modern living room with a city view, a dining area, and a kitchen.

Suite (Chairman)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds
  • Free wired internet

View all photos for Presidential Suite

A modern living room with a large window, a sofa, a coffee table, and a chandelier.

Presidential Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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$82 nightly
The price is $88
Oct 22 - Oct 23
Total with taxes and fees
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About the neighborhood

Map
1881 Baoan Nan Road, Luohu District, Shenzhen, Guangdong, 518000

What's nearby

  • The MixC Shopping Mall - 6 min walk - 0.6 km
  • Shenzhen Museum - 16 min walk - 1.4 km
  • Luohu Commercial City - 17 min walk - 1.5 km
  • Dongmen Pedestrian Street - 18 min walk - 1.6 km
  • Luohu Port - 5 min drive - 1.8 km

Getting around

  • Shenzhen Intl. Airport (SZX) - 37 min drive
  • Hong Kong International Airport (HKG) - 54 min drive
  • Sungang Railway Station - 5 min drive
  • Hong Kong Lok Ma Chau Station - 7 min drive
  • Shenzhen Station - 17 min walk
  • Ludancun Station - 6 min walk
  • Grand Theater Station - 10 min walk
  • Hongling South Station - 15 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪尚连越泰料理 LIAN - ‬3 min walk
  • ‪The Grand Club - ‬6 min walk
  • ‪Blue Bottle Coffee - ‬4 min walk
  • ‪蓉悦川菜 Rong Yue Sichuan Cuisine Restaurant - ‬3 min walk
  • ‪Tea by Yuangu - ‬5 min walk

About this property

Grand Hyatt Shenzhen

  • At Grand Hyatt Shenzhen, you'll be just a 5-minute drive from Dongmen Pedestrian Street and Luohu Port. You can visit the spa to be pampered with massages, body wraps, or aromatherapy, and China Lodge, one of 6 restaurants, serves lunch and dinner. An outdoor pool, a fitness center, and a steam room are other highlights at this luxurious hotel. Public transportation is just a short walk: Ludancun Station is 6 minutes and Grand Theater Station is 10 minutes.

At a glance

Hotel size

    • 471 rooms
    • Arranged over 38 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 6 restaurants
  • Private dining
  • 24-hour room service

What to do

  • Yoga classes

Working away

  • Business center
  • 13 meeting rooms
  • Conference space (29805 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Designer stores on site
  • Shopping mall on site
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 40
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 30
  • Well-lit path to entrance

Room amenities

Be entertained

  • 65-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 13 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Dining

China Lodge - This restaurant serves lunch and dinner. Open daily.
The Lounge - Onsite lobby lounge. Open daily.
The Show Kitchen - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Sugar Box - This coffee shop serves lunch and dinner. Open daily.
La Terrazza - This restaurant serves brunch, lunch, and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 218 per person
  • Airport shuttle service is offered for an extra charge of CNY 700 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property requires guests to wear swimming caps while in the pool.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Also known as

Grand Hyatt Shenzhen
Grand Hyatt Shenzhen Hotel
Shenzhen Grand Hyatt
Grand Hyatt Shenzhen Hotel Shenzhen
Grand Hyatt Shenzhen Hotel
Grand Hyatt Shenzhen Shenzhen
Grand Hyatt Shenzhen Hotel Shenzhen

Frequently asked questions

Does Grand Hyatt Shenzhen offer free cancellation for a full refund?

Yes, Grand Hyatt Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Hyatt Shenzhen?

Yes, there's an outdoor pool.

Are pets allowed at Grand Hyatt Shenzhen?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Grand Hyatt Shenzhen?

Yes, there's free self parking.

Is airport shuttle service offered by Grand Hyatt Shenzhen?

Yes, an airport shuttle is available. The charge is CNY 700 per vehicle one-way.

What are the check-in and check-out times at Grand Hyatt Shenzhen?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

What is there to do at Grand Hyatt Shenzhen and nearby?

Onsite recreation at Grand Hyatt Shenzhen includes yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Grand Hyatt Shenzhen also has a steam room.

Are there restaurants at or near Grand Hyatt Shenzhen?

Yes, there are 6 onsite restaurants.

What's the area around Grand Hyatt Shenzhen like?

Grand Hyatt Shenzhen is a short 6-minute walk from Ludancun Station and 19 minutes' walk from Dongmen Pedestrian Street.

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Reviews

Grand Hyatt Shenzhen Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Location

9.0

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was plentiful, delicious, and offered a great variety of choices. (21 reviews)
  • The restaurant offered a rich and delicious selection of food with a high-quality breakfast buffet. (8 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

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Service staff
Shower
Breakfast

Reviews

Verified review

10/10 Exceptional

Staff was very friendly and helpful. Breakfast buffet was great, many options.
Verified review

10/10 Exceptional

Spacious and clean rooms. Well maintained hotel, will definitely stay here again.
Verified review

8/10 Very good

In average still good, location is good.
Verified review

8/10 Very good

Clean, helpful staff, very good breakfast,. Was very happy with it
Verified review

10/10 Exceptional

The private 25th floor lounge is incredible! The entire staff is absolutely the Best!!!❤️ Can't wait to return in December!!!!
Verified review

8/10 Very good

Good location
Verified review

10/10 Exceptional

The room was huge with a nice view of the mall next door and the downtown area. Service was great. Easy access to everywhere.
Verified review

10/10 Exceptional

Perfect hotel

A fantastic business hotel in close proximity to restaurants and shopping mall.... great views !
Verified review

10/10 Exceptional

Staff are very helpful, room in great condition and accessible location
Verified review

10/10 Exceptional

Everything was good
Verified review

10/10 Exceptional

The room is spacious and clean. The staff are friendly.
Verified review

10/10 Exceptional

Loved the classic Chinese styled room layout. Staff were very friendly and helpful. Excellent stay overall.
Verified review

10/10 Exceptional

Always the best choice! Much better than Ritz Carlton or Fiur seasons! Location is excelent, best service!!!!
Verified review

10/10 Exceptional

Everything is perfect as expected. I particularly like the location which is conveniently situated in the centre of Lohou.
Verified review

10/10 Exceptional

The shopping center was great
Verified review

10/10 Exceptional

Hotel being well maintained. Really love the rooms and most of things about this hotel
Verified review

10/10 Exceptional

clean and spacious room. prompt room service. attentive front desk personnel as well as the concierge staff located at 1/F.
Verified review

10/10 Exceptional

Room are clean
Verified review

10/10 Exceptional

Hotel is a newer hotel. Room was spacious and clean. Staffs are polite and helpful. Location is great, connects to an indoor mall which is very helpful when hot weather that you don’t want to be out under the sun.
Verified review

10/10 Exceptional

Great location (close to shopping malls) and friendly & helpful staff. Special thanks to Francis & Harry (Concierge) for their outstanding support.
Verified review

10/10 Exceptional

Excellent location for underground to everywhere in Shenzhen. Joining to a huge shopping arcade.
Verified review

8/10 Very good

As a business traveller the check in process was efficient, the room is a good size including desk facilities. The hairdryer was a good size and powerful enough. My room included club breakfast which had enough options. The full breakfast on level 2 has a lot more options but I was happy with the offering on the club floor.
Verified review

10/10 Exceptional

Great hotel. Quiet rooms huge breakfast. But the worse thing is their coffee. McDonald’s is the best.
Verified review

10/10 Exceptional

We really liked the Grand Hyatt: the staff were super helpful and friendly, and went out of their way to accommodate us. The room was big, well designed, and quiet, and had a great view of the city. The fitness center was big and well-equipped, and the breakfast buffet was superb. a really excellent stay.
Verified review

10/10 Exceptional

Beautiful and perfect