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Ixchel Beach Hotel

Photo gallery for Ixchel Beach Hotel

2 outdoor pools, sun loungers
Gym
Reception
On the beach, white sand, sun loungers, beach umbrellas
Point of interest

Overview of Ixchel Beach Hotel

Ixchel Beach Hotel

3.5 star property
3.5-star beachfront hotel with private beach, near Norte Beach
9.4 out of 10 Exceptional
9.4/10 Exceptional

1,002 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
Playa Norte, Isla Mujeres, QROO, 77400
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • Fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Pool bar
  • Room service
  • In-room childcare
For families
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • On the beach
  • Norte Beach - 4 min walk
  • Isla Mujeres Ferry Terminal - 1 min drive
  • Garrafon Natural Reef Park - 7 min drive
  • Punta Sur - 10 min drive
  • Playa Mujeres Golf Club - 86 min drive
  • Ultramar Ferry Puerto Juárez - 85 min drive
  • Cancun Mall - 87 min drive
  • Plaza Las Americas - 88 min drive
  • Puerto Cancun Marina Town Center - 90 min drive
  • Dubai Palace Casino - 90 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 125 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Stingray - 1 min walk
  • Las Hamacas - 6 min walk
  • Ixi Beach - 5 min walk
  • Coco Restaurant And Beach Bar - 3 min walk
  • North Garden - 4 min walk
Map

About this property

Ixchel Beach Hotel

Ixchel Beach Hotel offers a private beach where you can enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be just steps from Norte Beach. 2 outdoor pools provide a splash of fun, and guests can also take advantage of a fitness center. Kalak serves breakfast, lunch, and dinner. A poolside bar, a snack bar/deli, and a terrace are other highlights. Fellow travelers like the helpful staff and beach location.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

At a glance

Hotel size

  • 111 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle from 9:30 AM to 5:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 8:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Childcare in room (surcharge)

What to do

  • On the beach
  • Private beach nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 2006
  • Garden
  • Terrace
  • Fitness center
  • 2 outdoor pools

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Accessible airport shuttle

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations

Special features

Dining

Kalak - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately MXN 300 for adults and MXN 300 for children
  • Airport shuttle service is offered for an extra charge of MXN 3960 per person (roundtrip)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for MXN 500 per night
  • Airport shuttle for children between the ages of 2 and 18 costs MXN 1980 (roundtrip)
  • Guests must contact this property in advance to reserve cribs/infant beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and staff at the property wear personal protective equipment.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.

Also known as

Hotel Ixchel
Ixchel
Ixchel Beach
Ixchel Beach Hotel
Ixchel Beach Hotel Isla Mujeres
Ixchel Beach Isla Mujeres
Ixchel Hotel
Ixchel Beach Hotel Hotel
Ixchel Beach Hotel Isla Mujeres
Ixchel Beach Hotel Hotel Isla Mujeres

Frequently asked questions

Does Ixchel Beach Hotel offer free cancellation for a full refund?
Yes, Ixchel Beach Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Ixchel Beach Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Ixchel Beach Hotel?
Yes, there are 2 outdoor pools.
Are pets allowed at Ixchel Beach Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Ixchel Beach Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Ixchel Beach Hotel?
Yes, an airport shuttle is available from 9:30 AM to 5:00 PM on request. The charge is MXN 3960 per person roundtrip.
What are the check-in and check-out times at Ixchel Beach Hotel?
You can check in from 3:00 PM - midnight. Check-out time is noon.
Is there an onsite casino at Ixchel Beach Hotel?
No, this hotel doesn't have a casino, but PlayCity Casino (8.4 mi) and Royal Yak Casino and Sports Book (9.2 mi) are both nearby.
What is there to do at Ixchel Beach Hotel and nearby?
Have fun with nearby activities like cycling, boat tours, and kayaking. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a fitness center and a garden.
Are there restaurants at or near Ixchel Beach Hotel?
Yes, there's an onsite restaurant, Kalak.
What's the area around Ixchel Beach Hotel like?
Ixchel Beach Hotel is located near Norte Beach, just a short 6-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 9 minutes' walk from Isla Mujeres Ferry Terminal. The local area is walkable and popular for its beaches.

Reviews

9.4

Exceptional

9.5/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

10/10 Exceptional

Liselotte, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good!
This place is the best in all of Isla Mujures. Can’t find better accommodation or people. Food is a bit slow. Drinks could be better
Russel, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location on a wonderful beach where all your wishes will be attended to by a staff second to none.
Harry, 8-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Beautiful, clean and friendly facility and staff!
Jon, 8-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Vasko, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

The location is great and the staff are nice, but there were a lot of little things missing or not provided that would go a long way to feel more value for the money.
Marie, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Service was excellent.
Cornelius, 11-night family trip
Verified Expedia guest review

10/10 Exceptional

We loved the location.
Crystal, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

This is "the" place to stay on Playa Norte. Amazing facilities, staff, location and vibe.
Johannes, 15-night romance trip
Verified Expedia guest review

10/10 Exceptional

Leya, 4-night family trip
Verified Hotels.com guest review