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All properties in Sherman Oaks, California, United States of America
1 room, 2 adults

Best Western Plus Carriage Inn

3.5-star3.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Refrigerator
5525 Sepulveda Blvd, Sherman Oaks, CA, 91411, United States of America

3.5-star hotel with outdoor pool, near Sherman Oaks Castle Park
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Refrigerator
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

California may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Friendly staff, over all a pleasant experience Feb 22, 2021
  • Our main reason for staying there was that the reviews, only 10 days old, said there was…Feb 5, 2021

Best Western Plus Carriage Inn

from $118
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator
  • Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator
  • Standard Room, 1 King Bed, Non Smoking (Pet Friendly)
  • Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)
  • Standard Room, 1 King Bed, Accessible, Bathtub
  • Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)
  • Standard Room, 1 King Bed, Accessible, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator

What’s around Best Western Plus Carriage Inn

Landmarks

  • Sherman Oaks Castle Park - 16 min walk
  • Sherman Oaks Galleria - 24 min walk
  • Iceland Ice Skating Rink - 37 min walk
  • Van Nuys Sherman Oaks War Memorial Park - 39 min walk
  • Woodley Lakes Golf Course - 42 min walk
  • Van Nuys Golf Course - 2.4 mi / 3.9 km
  • Skirball Cultural Center - 4.6 mi / 7.4 km
  • Universal Studios Hollywood - 8.4 mi / 13.4 km

Getting around

  • Bob Hope Airport (BUR) - 21 min drive
  • Los Angeles Intl. (LAX) - 29 min drive
  • Van Nuys, CA (VNY) - 13 min drive
  • Hawthorne, CA (HHR-Hawthorne Municipal) - 23 min drive
  • Van Nuys Station - 11 min drive
  • Downtown Burbank Station - 14 min drive
  • Sun Valley Station - 14 min drive

At a glance

Key facts

Hotel size

  • This hotel has 178 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • California may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed (dogs and cats only)*

  • Specific rooms only*

  • 2 per room (up to 36 lbs)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

  • Onsite parking limited

  • Height restrictions apply for onsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Spa tub
  • Pool umbrellas
Working away
  • 24-hour business center
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator
  • ATM/banking
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Braille signage
  • Closed-captioned TV
  • Grab bar - in shower
  • Visual fire alarm
  • Vibrating pillow alarm
  • Lever door handles
  • Telephone accessibility kit
Languages Spoken
  • Arabic
  • English
  • Filipino
  • Hindi
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Best Western Plus Carriage Inn’s small print

Also known as

  • Best Western Carriage
  • Best Western Plus Carriage Inn Sherman Oaks
  • Best Western Plus Carriage Inn Hotel Sherman Oaks
  • Best Western Carriage Inn
  • Best Western Plus Carriage
  • Best Western Plus Carriage Inn
  • Best Western Plus Carriage Inn Sherman Oaks
  • Best Western Plus Carriage Sherman Oaks
  • Carriage Inn Best Western
  • Plus Carriage Sherman Oaks
  • Best Western Plus Carriage Inn Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Pool access available from 7:00 AM to 6:00 PM.

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Optional extras

Breakfast costs between USD 5.00 and USD 15.00 per person (approximately)

Pets are allowed for an extra charge of USD 25.00 per accommodation, per day

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Best Western Plus Carriage Inn

  • Does Best Western Plus Carriage Inn offer free cancellation for a full refund?
    Yes, Best Western Plus Carriage Inn does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Best Western Plus Carriage Inn?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Best Western Plus Carriage Inn?
    Yes, there's free self parking. Parking spots may be limited.
  • Is there a pool at Best Western Plus Carriage Inn?
    Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 6:00 PM.
  • Are pets allowed at Best Western Plus Carriage Inn?
    Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 36 lbs per pet. There's a charge of USD 25.00 per accommodation, per day. Service animals are exempt from fees.
  • What are the check-in and check-out times at Best Western Plus Carriage Inn?
    You can check in from 3 PM - 2 AM. Check-out time is noon. Express check-out and contactless check-out are available.
  • Are there restaurants at or near Best Western Plus Carriage Inn?
    Yes, there's an onsite restaurant. Nearby restaurants include El Katracho (12-min walk).
  • What is there to do at Best Western Plus Carriage Inn and nearby?
    Best Western Plus Carriage Inn has an outdoor pool and a spa tub, as well as a fitness center.

Recent reviews

Very Good 8.4 From 1,456 reviews

Fair 4.0
Loudest hotel, unable to sleep
We’ve stayed with Best Western a lot and this was the loudest one I’ve ever stayed at. All of the room doors are outside instead of inside a hotel so I’m not sure if that’s why but we heard EVERYTHING from what sounded like drag racing in the street, to an ambulance, to someone unlocking and locking their car repeatedly at 5 am, to the toilet dripping and making weird noises all night. There was also a very bright outdoor light even with the blackout curtains that was very obnoxious. We like best western but will not be staying at this location again
us1 night trip
Exceptional 10.0
Short Night stay
It was a clean and comfy room for 1 night! Parking was close. Bed was like floating on a Cloud!
Ed, us1 night trip
Fair 4.0
Front desk had an attitude with me when I asked them to fix my shower handle. Found a ball of hair in the bathroom and never got asked if I needed new towels.
Nadya, us2 night trip
Good 6.0
It’s in Van Nuys what can I say
I was familar with the property and location having lived in the area in the past so the homeless situation was not a shock. The bed was quite comfortable but although the room had been updated in the past, there still were stains on the furnishing and the hardcase furniture was worn. My biggest complaint would be the noise that the wall heater made. I got up twice to see if a semi trailer was outside my door before I realized the noise was from the heater. The other issue for me was the lack of water pressure in the shower and cheap faucet and valves. I was surprised at the high ratings online for this property. For LA not a terrible price but no real amenities. Not even a coffee maker in the room.
KENNETH B, us1 night trip
Exceptional 10.0
Well maintained and newly remodeled. Great location. Dennys restaurant on site.
diana, us1 night trip
Exceptional 10.0
Nothing bad to say!
Great customer service. We stay here often and the staff are always a pleasure to work with!
Charissa, us3 night business trip
Good 6.0
The rooms were clean and very nice. The only issue was that you could hear the street traffic and people outside if they were talking.
David, us1 night business trip
Good 6.0
Not a pleasant experience.
Homeless man somehow was able to open room door and tried entering. Luckily door was latched. Called office said they would send manager right over. Manager never showed. Homeless guy still outside of door. Questioned man if he was guest: he said yes as he later started looking through garbage can. Looks like he had a room key in his hand. Manager never came. Homeless man made his way into elevator and went upstairs. Manager still no show........ provided no soap for shower. Shower curtain is not a good choice because it allows water to accumulate over the bathroom floor creating a puddle. Had to use towels to soak up all the water.... Had 2 hour extended check out which was included in my type of reservation and was arranged by front desk and which was allowed and one of the reasons hotel was chosen. I Had surgery nearby and so I needed room for some sufficient rest. Maids come knocking at 11:00am-12:00pm trying to clean room, reminding us of checkout time and what time we are leaving .....We ended up packing our things and leaving.
us1 night family trip
Good 6.0
Best western stay
The room we first was provided was facing a major street with a lot of noise, however the management kindly changed our room which was appreciated. Then in the new room we has issues with the toilet being clogged which the management was unable to fix until the next day when the caretakers came to the place. All together the place is not so bad. One comment, the pillows are very hard like a stone, would be nice to provide softer pillows for comfort.
us1 night family trip
Fair 4.0
B-
The room was small but worse than that the people next door were smoking weed all weekend and the smell filtered into our room through the adjoining door. To make things worse they has the TV on all night at high volume and we didn't sleep well
Murat, us2 night family trip

Best Western Plus Carriage Inn