Sheraton Universal Hotel

Photo gallery for Sheraton Universal Hotel

Primary image
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers
Terrace/patio
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk

Overview of Sheraton Universal Hotel

Sheraton Universal Hotel

4.0 star property
4-star hotel with outdoor pool, near Universal Studios Hollywood

8.4/10 Very Good

1,985 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
The price is $219
Price available on 6/30/2022
Map
333 Universal Hollywood Drive, Universal City, CA, 91608
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Valet parking
  • Self parking
  • Spa tub
  • Pool bar
  • Room service
  • Business center
  • 17 meeting rooms
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Universal Studios Hollywood - 2 min walk
  • The Wizarding World of Harry Potter™ - 9 min walk
  • Universal CityWalk - 12 min walk
  • Warner Brothers Studio - 45 min walk
  • Hollywood Bowl - 5 min drive
  • Walt Disney Studios - 5 min drive
  • Hollywood and Highland Center - 6 min drive
  • Hollywood Wax Museum - 6 min drive
  • El Capitan Theatre - 6 min drive
  • Capitol Records Tower - 5 min drive
  • Dolby Theater - 6 min drive

Getting around

  • Hollywood Burbank Airport (BUR) - 15 min drive
  • Van Nuys, CA (VNY) - 22 min drive
  • Hawthorne, CA (HHR-Hawthorne Municipal) - 26 min drive
  • Long Beach Municipal Airport (LGB) - 39 min drive
  • Los Angeles Intl. (LAX) - 50 min drive
  • Downtown Burbank Station - 9 min drive
  • Sun Valley Station - 11 min drive
  • Glendale Transportation Center - 11 min drive
  • Universal City Station - 5 min walk

About this property

Sheraton Universal Hotel

Sheraton Universal Hotel puts you in a great location, within just a 10-minute walk of Universal Studios Hollywood and The Wizarding World of Harry Potter™. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at The California's, which serves American cuisine and is open for breakfast and lunch. Other highlights at this upscale hotel include a poolside bar, a fitness center, and a spa tub. Fellow travelers say good things about the helpful staff and location. The property is just a short walk to public transportation: Universal City Station is 5 minutes away.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 461 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (1 per room, up to 40 lbs)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 35.20 per night; includes in/out privileges)
  • Onsite valet parking (USD 49.50 per night)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Children's menu

What to do

  • Golfing nearby

Working away

  • Business center
  • 17 meeting rooms
  • Conference space (32774 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Spa tub

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Languages spoken

  • Arabic
  • Chinese (Mandarin)
  • English
  • French
  • Russian
  • Spanish

Room amenities

Be entertained

  • 43-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Recycling
  • LED light bulbs

Special features

Dining

The California's - This restaurant specializes in American cuisine and serves breakfast and lunch. Reservations are required.
The Reel Pool Bar - This poolside bar specializes in Californian cuisine and serves light fare only. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.
In the Mix Lobby Bar - This lobby lounge serves dinner and light fare. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Breakfast costs between USD 21 and USD 34 per person (approximately)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75.00 per pet, per stay

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs USD 35.20 per night with in/out privileges
  • Valet parking costs USD 49.50 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 8:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Sheraton Universal
Hotel Universal
Sheraton Hotel Universal
Sheraton Universal
Sheraton Universal Hotel
Universal Hotel
Universal Sheraton
Universal Sheraton Hotel
Sheraton Universal Hotel Hotel
Sheraton Universal Hotel Universal City
Sheraton Universal Hotel Hotel Universal City

Frequently asked questions

Overall score and ratings

8.4

Very Good

8.7/10

Cleanliness

8.7/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Would recommend!
Stayed for two nights June 2022. Really enjoyed. Check-in was a breeze. Great view of the homes amongst the hills. Wonderful poolside live music at night. Easy five minute walk to Universal Studios. Would recommend!
Rachel, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sheraton rocks!
I will definitely look for a Sheraton for my next trip. Awesome hotel!
Lisa, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Hsuan, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Busy
Crowded, elevators were very busy. Rooms very small but very organized. They were also paper thin
Mondo, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Bad
Breakfast waiter/waiters not friendly. Not sure why
Harnadi, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jose, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sonja, 2-night trip
Verified Hotels.com guest review

6/10 Good

Long waits for elevator Overcharged on bill for parking
3-night trip
Verified Hotels.com guest review

6/10 Good

Elevator issues through the week. Often waiting 5-10 minutes. No tubs, just shower. Safe low to floor (has to get on the floor. Clean and good location.
7-night trip
Verified Hotels.com guest review