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1 room, 2 adults
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Sheraton Universal Hotel, Universal City

3.5 stars
333 Universal Hollywood DriveUniversal CityCA91608United States of America, ‏‎855-239-9480
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Good3.5 / 5
Wellness Area
Great wellness & sports facilities
Location
Great location
Value for money
Poor value for money
Room
Room is not nice
1032See all 1,032 Hotels.com reviews
From 1,350 reviewsTripAdvisor Traveller Rating

Sheraton Universal Hotel, Universal City

Hotel Info: 855-239-9480

from $259
  • Club Room, Business Lounge Access
  • Standard Room, 1 King Bed, Lanai
  • Club Room, 1 King Bed
  • Suite
  • Room, Lanai (Lanai)
  • Standard Room, 2 Queen Beds, Lanai
  • Club Room, Accessible
  • Traditional Room
  • Room, Accessible (Roll In Shower)
  • Room, Accessible
  • Room, Accessible
  • Club Room, 1 King Bed
  • Club Room, 2 Double Beds
  • Traditional Room, 2 Queen Beds
  • Club Room, 2 Double Beds
  • Room, 1 King Bed, Corner
  • Room, 1 King Bed, Poolside (Lanai)
  • Executive Suite, 1 King Bed
  • Room, 2 Double Beds
  • Room, 2 Double Beds, Poolside
  • Traditional Room, 2 Double Beds
  • Traditional Room, 1 King Bed
  • Traditional Room, 1 King Bed
  • Double Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 457 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is Noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Hotel Sheraton Universal
  • Hotel Universal
  • Sheraton Hotel Universal
  • Sheraton Universal
  • Sheraton Universal Hotel
  • Universal Hotel
  • Universal Sheraton
  • Universal Sheraton Hotel

Optional extras

Self parking costs USD 28 per night with in/out privileges

Valet parking costs USD 32 per night with in/out privileges

Rollaway beds are available for USD 25.00 per night

Breakfast costs between USD 21 and USD 30 per person (approximately)

Pets are allowed for an extra charge of USD 75.00 per pet, per stay

WiFi is available in guestrooms for USD 9.95 per night (rates may vary)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa tub
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
Working away
  • Business center
  • Number of meeting rooms - 14
  • Conference space
  • Meeting rooms
  • Conference space size (meters) -
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
  • Video-game console
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
Food and drink
  • Refrigerator (on request)
More
  • Daily housekeeping
  • In-room safe

Sheraton Universal Hotel, Universal City’s small print

Also known as

  • Hotel Sheraton Universal
  • Hotel Universal
  • Sheraton Hotel Universal
  • Sheraton Universal
  • Sheraton Universal Hotel
  • Universal Hotel
  • Universal Sheraton
  • Universal Sheraton Hotel

Optional extras

Self parking costs USD 28 per night with in/out privileges

Valet parking costs USD 32 per night with in/out privileges

Rollaway beds are available for USD 25.00 per night

Breakfast costs between USD 21 and USD 30 per person (approximately)

Pets are allowed for an extra charge of USD 75.00 per pet, per stay

WiFi is available in guestrooms for USD 9.95 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.5 /5 from 1032 reviews

Sheraton Universal Hotel, Universal City
Outstanding5.0 / 5
Family loved it. The proximity to Universal Studios was great.
1 night family trip
Sheraton Universal Hotel, Universal City
Excellent4.0 / 5
Nice 5 minute walk to Universal theme park. Easy walk down to subway station as well.
4 night family trip
Sheraton Universal Hotel, Universal City
Excellent4.0 / 5
The TV was not working when we turned it on so we decided to check the cables in the back of the TV and there was so much dust and lint. Also, on our way down to the first floor to eat, the elevator was not working and we had to walk 17 flights of stairs down, not bad since it's going downstairs but if it was going upstairs, it would have been a disaster, the hotel training manager though was very apologetic and gave us $75 credit which covered the over priced breakfast buffett.
1 night family trip
Sheraton Universal Hotel, Universal City
Good3.0 / 5
Not bad but restaurant was overpriced and food was awful
2 night family trip
Sheraton Universal Hotel, Universal City
Excellent4.0 / 5
Hotel is a little older, walls are a bit thin. Bedding was very comfortable. Staff are very friendly and accommodating. Very convenient if you plan to go to Universal Studios!
1 night family trip

See all reviews

Sheraton Universal Hotel, Universal City

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