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Sheraton Universal Hotel, Universal City

3.5 stars
333 Universal Hollywood DriveUniversal CityCA91608United States of America, 855-239-9480
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Good3.5 / 5
Location
Great location
Wellness
Great wellness & sports facilities
Value
Value for money could be better
Room
Room needs to be redecorated
1061See all 1,061 Hotels.com reviews
From 1,472 reviewsTripAdvisor Traveller Rating

Sheraton Universal Hotel, Universal City

Hotel Info: 855-239-9480

from $199
  • Club Room, Business Lounge Access
  • Standard Room, 1 King Bed, Lanai
  • Club Room, 1 King Bed
  • Suite
  • Room, Lanai (Lanai)
  • Standard Room, 2 Queen Beds, Lanai
  • Club Room, Accessible
  • Traditional Room
  • Room, Accessible (Roll In Shower)
  • Room, Accessible
  • Room, Accessible
  • Club Room, 1 King Bed
  • Club Room, 2 Double Beds
  • Traditional Room, 2 Queen Beds
  • Club Room, 2 Double Beds
  • Room, 1 King Bed, Corner
  • Room, 1 King Bed, Poolside (Lanai)
  • Executive Suite, 1 King Bed
  • Room, 2 Double Beds
  • Room, 2 Double Beds, Poolside
  • Traditional Room, 2 Double Beds
  • Traditional Room, 1 King Bed
  • Traditional Room, 1 King Bed
  • Double Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 457 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Hotel Sheraton Universal
  • Hotel Universal
  • Sheraton Hotel Universal
  • Sheraton Universal
  • Sheraton Universal Hotel
  • Universal Hotel
  • Universal Sheraton
  • Universal Sheraton Hotel

Optional extras

Self parking costs USD 28 per night with in/out privileges

Valet parking costs USD 38.00 per night with in/out privileges

Rollaway beds are available for USD 25.00 per night

Breakfast costs between USD 21 and USD 35 per person (approximately)

Pets are allowed for an extra charge of USD 75.00 per pet, per stay

WiFi is available in guestrooms for USD 9.95 per night (rates may vary)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa tub
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
Working away
  • Business center
  • Number of meeting rooms - 14
  • Conference space
  • Meeting rooms 14
  • Conference space size (feet) - 30000
  • Conference space size (meters) - 2787
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
  • Video-game console
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
Food and drink
  • Refrigerator (on request)
More
  • Daily housekeeping
  • In-room safe

Sheraton Universal Hotel, Universal City’s small print

Also known as

  • Hotel Sheraton Universal
  • Hotel Universal
  • Sheraton Hotel Universal
  • Sheraton Universal
  • Sheraton Universal Hotel
  • Universal Hotel
  • Universal Sheraton
  • Universal Sheraton Hotel

Optional extras

Self parking costs USD 28 per night with in/out privileges

Valet parking costs USD 38.00 per night with in/out privileges

Rollaway beds are available for USD 25.00 per night

Breakfast costs between USD 21 and USD 35 per person (approximately)

Pets are allowed for an extra charge of USD 75.00 per pet, per stay

WiFi is available in guestrooms for USD 9.95 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.5 /5 from 1061 reviews

Sheraton Universal Hotel, Universal City
Fair2.0 / 5
What a dump
Does Sheraton corporation know about the condition of this hotel? Dirty carpeting, torn ottoman, broken shower handle, stained love seat, all in an Executive Suite. Had to stay here for a one day conference. Can't think of a reason to stay here again.
1 night trip
Sheraton Universal Hotel, Universal City
Good3.0 / 5
Clean and convenient
I love the location since we are universal studios pass holders.
1 night romance trip
Sheraton Universal Hotel, Universal City
Good3.0 / 5
disappointing
service was spotty, very pricy, slow service
2 night family trip
Sheraton Universal Hotel, Universal City
Outstanding5.0 / 5
So close to the attraction and very great staff!!!
1 night trip with friends
Sheraton Universal Hotel, Universal City
Excellent4.0 / 5
Good hotel
It was a nice hotel. Should have free wifi for the price!
1 night trip with friends

See all reviews

Sheraton Universal Hotel, Universal City

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