All hotels in Long Beach, California, United States of America
1 room, 2 adults

The Queen Mary, Long Beach

3-star3 stars
1126 Queens HwyLong BeachCA90802United States of America

Waterfront hotel with 4 restaurants, near RMS Queen Mary
  • Free WiFi in lobby
  • Collect nightsFor every 10 nights, get 1 free!
Good7.4
Location
Great location
Vibe
Awesome vibe
Value for money
Value for money could be better
Cleanliness
Could use a good cleaning
2566See all 2,566 Hotels.com reviews
From 6,940 reviewsTripAdvisor Traveller Rating

The Queen Mary, Long Beach

from $119
  • Deluxe Room, 1 King Bed (Stateroom)
  • Deluxe Room, 2 Twin Beds (Stateroom)
  • Room, 1 King Bed (Inside Stateroom)
  • Room, 2 Twin Beds (Inside Stateroom)
  • Family Room, 2 Queen Beds (Stateroom)
  • Family Room, Multiple Beds (Stateroom)
  • Standard Room, 1 Double Bed
  • Deluxe Room, 1 King Bed, Harbor View
  • Suite (Full)
  • Suite (Mini)

At a glance

Key facts

Hotel size

  • This hotel has 346 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM
  • Express check-out
An adult age 18 or older must assume all liability for the booking.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only) *

  • 1 per room (up to 25 lb)

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 4 restaurants
  • 3 bars/lounges
  • 3 coffee shops/cafés
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Bicycle rentals on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Segway rental/tour nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • Conference space
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers -
  • Year Built
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace

In the room

Home comforts
  • Iron/ironing board (on request)
Sleep well
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator (on request)
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Recreation

On Site

  • Health club
  • Bicycle rentals on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Segway rental/tour nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Awards and affiliations

  • The property is a member of Historic Hotels of America.

The Queen Mary, Long Beach’s small print

Also known as

  • Mary Queen
  • Queen Mary
  • Queen Mary Hotel
  • Queen Mary Hotel Long Beach
  • Queen Mary Long Beach
  • Queen Mary Los Angeles
  • Queen Mary California

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 75.00 per night

Pet deposit: USD 75.00 per stay

  • Resort fee: USD 16.95 per accommodation, per night

Resort fee inclusions:

  • Fitness center access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Early check-in can be arranged for an extra charge of USD 35 (subject to availability)

Late check-out can be arranged for an extra charge of USD 40

Self parking costs USD 22.00 per night with in/out privileges

Valet parking costs USD 27.00 per night with in/out privileges

Refrigerators are available for USD 15.00 per stay

Rollaway beds are available for USD 15.0 per night

Cooked-to-order breakfast is offered for an extra charge of USD 18 per person (approximately)

Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 150 per stay)

WiFi is available in guestrooms for USD 9 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Queen Mary, Long Beach

Landmarks

  • On the waterfront
  • RMS Queen Mary - 2 min walk
  • Aquarium of the Pacific - 26 min walk
  • Long Beach Convention and Entertainment Center - 30 min walk
  • Long Beach Cruise Terminal - 4 min walk
  • California State University-Office of the Chancellor - 27 min walk
  • Pike at Rainbow Harbor - 28 min walk
  • One World Trade Center - 32 min walk

Getting around

  • Long Beach, CA (LGB-Long Beach Municipal) - 18 min drive
  • Hawthorne, CA (HHR-Hawthorne Municipal) - 25 min drive
  • Fullerton, CA (FUL-Fullerton Municipal) - 29 min drive
  • Los Angeles, CA (LAX-Los Angeles Intl.) - 31 min drive
  • Orange County, CA (SNA-John Wayne) - 33 min drive
  • Commerce Station - 29 min drive
  • Norwalk- Santa Fe Springs Station - 29 min drive
  • Buena Park Station - 32 min drive
  • Self parking (surcharge)
  • Valet parking (surcharge)

Recent reviews

Good 7.4 From 2,566 reviews

The Queen Mary, Long Beach
Good6.0
The room you book may not be the room you get.
The rooms are tiny. If you are claustrophobic this might not be the hotel for you. We booked the deluxe room with harbor view as the room looked bigger. The pictures for a deluxe room are misleading. They make it appear to have an adjoining sitting room with table and chairs. According to hotel only 4-5 rooms are actually like this. Our room had enough room for the king size bed and maybe 2 feet on either side. We were upset we did not get the room implied in the pictures. They could not do anything about the room rate since we paid via Hotels.com, but they waived the $16.95 per night facilities fee. So this helped a little, but be careful that the room in the pictures is probably not going to be the room you get. There is a $22 per night parking fee. Our reservation came across as two different reservations. Luckily we got to stay in the same room, but they implied that we might have needed to change rooms. Also no in room coffee maker, no ice bucket (probably could have requested one), and outlets in room did not hold plugs very well. Only two worked to charge our phones and none near bed. Walls between rooms are really thin. Hotel even has signs saying this. you will get one noise warning before you are asked to leave and charged 250 (on top of what you paid for the room). We discovered the thin walls when an adjoining room decided to play music at 1 AM. The boat is old so cleanliness is subjective, but it smelled old. Every door jamb was raised and kept stubbing toes.
Mickey, us2 night trip
The Queen Mary, Long Beach
Good6.0
Room with no view!
We loved the actual ship! Very cool! However.....our room was basically a box. No charm whatsoever. I expected no windows because we got an inside statesroom. Our room was not particularly clean either. Lots of hair on the floor in the bathroom. We were there for our nieces wedding on the ship as well as the reception. The day after the wedding we asked for just and hour or two later check out as it was a late night. Lots of money spent on the entire event.....but still they could not accommodate us even slightly. They did an excellent job with the wedding and reception by the way. Food was awesome! Many of us were very dissatisfied with our rooms.
michele, us2 night trip
The Queen Mary, Long Beach
Good6.0
Far and away.
We decided not to stay at the Queen Mary because after I booked our stay, I noticed that it was not within walking distance to other activities. I should have payed more attention before we booked our stay. I was not able to get a referendum, so we just didn’t show up for our visit. Also, I heard the hotel has a parking fee and a resort fee. This was an additional reason to pass on a visit.
Lori, us1 night trip
The Queen Mary, Long Beach
Good6.0
Disappointing stay.
Our stay on the QM was a bit disappointing. The bathroom was in bad shape. The bathtub coating was peeling, there was rust all around the toilet and the toilet did not flush completely. We had to hold the handle down on the toilet for much longer than normal, then the toilet began to leak. We complained and asked for another room, but they had no more vacancies so they tried to repair the toilet. The leak was repaired, but it never really flushed completely without running the water for a long period of time. It was sad to see such a historic ship in this stage of disrepair. The carpet on the stairs was worn in several spots and simply covered with tape. I understand it's a lot to keep up a ship like this, but the cosmetic fixes are easy and usually less expensive. I would love to see some restoration projects undertaken to address these issues.
A Traveler, us2 night trip
The Queen Mary, Long Beach
Fair4.0
The boat is old, be aware
The boat is historical, but the condition is less than favorable. Over all clean except for the bathroom fan and the vanity light fixture, both of which needed serious dusting. The night we were there they broke a water pipe and didn't have water on the boat from 11 PM till after 6am. And be aware if you need outlets there may only be 2 in the entire room. On a positive note we talked to guess services manager and she did discount our stay
Richard, us1 night trip

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The Queen Mary, Long Beach

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