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The Queen Mary

3 stars
1126 Queens HwyLong BeachCA90802United States of America
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Good3.6 / 5
Room
Room needs to be redecorated
Location
Great location
Service
Fantastic service
Cleanliness
Could use a good cleaning
2224See all 2,224 Hotels.com reviews
From 5,544 reviewsTripAdvisor Traveller Rating

The Queen Mary

from $77
  • Standard Room, 1 Twin Bed
  • Deluxe Room, 2 Twin Beds
  • Family Room, 2 Queen Beds
  • Deluxe Room, 1 King Bed (King Cabin)
  • Family Room
  • Standard Room, 1 Single Bed
  • Deluxe Two Twins
  • Deluxe King Cabin
  • Inside King Cabin
  • Inside Two Twins Cabin
  • Room, 1 King Bed (Inside)
  • Room, 2 Twin Beds (Inside)

At a glance

Key facts

Hotel size

  • This hotel has 346 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • 1 per room (up to 25 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Also known as

  • Mary Queen
  • Queen Mary
  • Queen Mary Hotel
  • Queen Mary Hotel Long Beach
  • Queen Mary Long Beach
  • Queen Mary Los Angeles
  • Queen Mary California

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 75.00 per night

Pet deposit: USD 75.00 per stay

  • Resort fee: USD 16.95 per accommodation, per night

Resort fee inclusions:

  • Fitness center access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Early check-in can be arranged for an extra charge of USD 35

Late check-out can be arranged for an extra charge of USD 40

Self parking costs USD 22.00 per night with in/out privileges

Valet parking costs USD 27.00 per night with in/out privileges

Refrigerators are available for USD 15.00 per stay

Rollaway beds are available for USD 15.00 per night

Cooked-to-order breakfast is offered for an extra charge of USD 18 per person (approximately)

Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 150 per stay)

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 3 restaurants
  • 3 coffee shops/cafés
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Arcade/game room
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1936
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator (on request)
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site Queen Mary Spa offers guests a variety of popular Long Beach spa packages including the Queen's Royal Secret, Queen for a Day, and the Queen's Royal Day of Beauty.

The day spa is located on the main deck, mid ship, and offers a range of services and treatments, including aromatherapy, facials, skin care, massage, manicures, pedicures, as well as special occasion hair and make-up.

Open Sunday through Saturday; closed on Monday. Advanced reservations are required for treatments.

Recreation

On Site

  • Health club
  • Bicycle rentals on site
  • Personal motorized watercraft on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Segway rental/tour nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Awards and affiliations

  • The property is a member of Historic Hotels of America.

The Queen Mary’s small print

Also known as

  • Mary Queen
  • Queen Mary
  • Queen Mary Hotel
  • Queen Mary Hotel Long Beach
  • Queen Mary Long Beach
  • Queen Mary Los Angeles
  • Queen Mary California

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: USD 75.00 per night

Pet deposit: USD 75.00 per stay

  • Resort fee: USD 16.95 per accommodation, per night

Resort fee inclusions:

  • Fitness center access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Early check-in can be arranged for an extra charge of USD 35

Late check-out can be arranged for an extra charge of USD 40

Self parking costs USD 22.00 per night with in/out privileges

Valet parking costs USD 27.00 per night with in/out privileges

Refrigerators are available for USD 15.00 per stay

Rollaway beds are available for USD 15.00 per night

Cooked-to-order breakfast is offered for an extra charge of USD 18 per person (approximately)

Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 2224 reviews

The Queen Mary
Fair2.0 / 5
The room was very uncomfortable no air flow no A/C power outage two nights out of the three nights during our stay (early morning 1:00-6:00). The shower was falling apart the bath tub was peeling (paint). The bed sheets were stained. Not happy with my stay.
3 night family trip
The Queen Mary
Poor1.0 / 5
Great to visit ! Just don't stay....
First 2 rooms had ants... third room was 95 degrees ( no joke ) no heat or cooling adjustments in the rooms .. thermostats don't work in any rooms... 4th room worked ( because it was late and I didn't want to move my kids again) I even felt bad for the group in front of me at the desk... they booked 2 day ago to see princess Diana's dresses and the exhibit had been closed for over a week due to smoke/fire... ( somebody dropped the ball ) My advice to whoever runs the QM... close down 50/75 percent of the rooms and REALLY PUT SOME TIME AND MONEY INTO THE REMAINING ROOMS ... I would have paid twice as much for a much better experience .... Big difference between HISTORICAL WEAR AND TEAR AND REALLY POORLY MAINTAINED HOSTORY... This didn't live up to the review in the Orange County times.... ( front-desk ending up comping me parking... $14.00) never got to see a manager ( asked but never showed up)
1 night family trip
The Queen Mary
Excellent4.0 / 5
Old but quaint.
The ship is 80 years old. The rooms are 80 years old. It shows, but when you keep that in mind it was quaint and very enjoyable. I'll probably return.
2 night romance trip
The Queen Mary
Excellent4.0 / 5
You should have 24 breakfast, people travel here from all over the world you should have a better restaurant. I had a Angus burger and nothing special about it. It was actually pretty dry. Five guys burger has tastier burger.
1 night romance trip
The Queen Mary
Excellent4.0 / 5
You should have 24 breakfast, people travel here from all over the world you should have a better restaurant. I had a Angus burger and nothing special about it. It was actually pretty dry. Five guys burger has tastier burger.
1 night romance trip

See all reviews

The Queen Mary

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