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The Queen Mary

3 stars3 stars
1126 Queens HwyLong BeachCA90802United States of America, 800-491-6126
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Good3.6 / 5
Room needs to be improved
Great location
Fantastic service
Value for money
Value for money could be better
2285See all 2,285 reviews
From 5,776 reviewsTripAdvisor Traveller Rating

The Queen Mary

Hotel Info: 866-539-8117

from $119
  • Standard Room, 1 Twin Bed
  • Deluxe Room, 2 Twin Beds
  • Family Room, 2 Queen Beds
  • Deluxe Room, 1 King Bed (King Cabin)
  • Family Room, 2 Twin Beds
  • Standard Room, 1 Single Bed
  • Deluxe Two Twins
  • Deluxe King Cabin
  • Inside King Cabin
  • Inside Two Twins Cabin
  • Room, 1 King Bed (Inside)
  • Room, 2 Twin Beds (Inside)
  • Deluxe Room, 1 King Bed, View
  • Suite
  • Suite

At a glance

Key facts

Hotel size

  • This hotel has 346 rooms
  • This hotel is arranged over 3 floors


  • Check-in time starts at 4 PM
  • Check-out time is noon
  • Express check-in/out
An adult age 18 or older must assume all liability for the booking.

In the hotel

Things to do
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Arcade/game room
Working away
  • Business center
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built 1936
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator (on request)
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


The on-site Queen Mary Spa offers guests a variety of popular Long Beach spa packages including the Queen's Royal Secret, Queen for a Day, and the Queen's Royal Day of Beauty.

The day spa is located on the main deck, mid ship, and offers a range of services and treatments, including aromatherapy, facials, skin care, massage, manicures, pedicures, as well as special occasion hair and make-up.

Open Sunday through Saturday; closed on Monday. Advanced reservations are required for treatments.


On Site

  • Health club
  • Bicycle rentals on site
  • Personal motorized watercraft on site


  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Segway rental/tour nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Recent reviews

Good 3.6 /5 from 2285 reviews

The Queen Mary
Excellent4.0 / 5
The ship is an historical marvel, and for that reason, alone, it's worth the trip. But vessel maintenance is egregious! The paint, especially the upper white band, is failing off in great chunks, and, generally, it looks as if the ship is only a short time from the breakers. I hope the current management outfit and the city of Long Beach can find a way to restore the Queen Mary to something resembling her former elegance.
1 night family trip
The Queen Mary
Excellent4.0 / 5
Queen Mary full size bed hotel room, B317
Room was clean and very nice for the age and the period décor. Room was clean. Only thing I didn't like was the thin walls where I could hear everything the next room was saying (they weren't shouting or yelling). But there was a disclaimer and warning saying why it was happening. This did still cause me to wake up early when the next room woke up and they started talking at 6:30am (I didn't want to get up until 9:30am). The soap dish in the shower was broken, but I didn't need it anyway (I reported it to the front desk at checkout). Some reviews complain of "outdated décor", but that's the point of going to a hotel like this, and I thought it was charming. They also were willing to check and hold my bag after checkout so I could continue to tour the ship. Great service from the staff. Would stay again.
1 night business trip
The Queen Mary
Excellent4.0 / 5
Not so Happy with the Tour
The check in staff was wonderful. Very pleasant and professional. The Box Office is another whole story. Tried to book a tour @ $44.00 each (2), evening staff very unfriendly and lack the attention to detail to make one feel comfortable with the decision of the tour. She was a person of very little accommodations with information. You almost need to read the tour descriptions prior to booking so you feel comfortable asking certain questions. She seemed as if she couldn't wait for you to leave so she could get back to her phone. The bartenders were fantastic and full of information where as the tour staff just did their job and offered nothing as far as historic information. We watched Ghost Adventures and seemed to know more about he ghost tour then the staff or the tour guide. For the $90 save your money and do the self guided tour. It wasn't worth the $44.00 each price tag. Ghost Adventures the TV show gave us a better tour than our paid guide. They knew more about the history of the ship then the actual staff did.
1 night family trip
The Queen Mary
Excellent4.0 / 5
Queen Mary Brunch
The Queen Mary is a good place to stay if you want to be away from downtown Long Beach, and you like history. I highly recommend the Sunday Brunch. It is worth the price, and the service is excellent.
3 night family trip
The Queen Mary
Good3.0 / 5
Don't expect too much!
The Queen Mary is beautiful, so my h history. Perfect location. After flying across country, we arrived at 11:45. Went to check in, we were told check in was at noon however we could pay a 35.00 fee if we wanted to check in early!! Breakfast cost us over 50.00, 10.00 of which was for 2 cups of coffee!! Employees were not very knowlegable of the area. I would eat off the ship food was just ok. Definitely take the tour, the FREE tour that you receive upon check in. The other tour is over 40.00! It is worth it to see, she is beautiful.
6 night romance trip

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The Queen Mary

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