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Grand Hyatt Hong Kong
Luxury hotel with full-service spa, connected to the convention center, near Hong Kong Convention and Exhibition Centre
- Great for families
- Free WiFi
- Collect stamps
- Price Guarantee
From
$194
Price available on 30 May 2022Restrictions related to your trip
This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
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1 Harbour Road, Hong Kong, Hong Kong SAR
9.4.Exceptional.1,008 verified Hotels.com guest reviews
Highly recommend
Jun 15, 2021
Fabulous service from the moment we checked in! Our suite had amazing views and was so…
Jan 28, 2020
Official standards
This property advises that it adheres to GBAC STAR (Hyatt) cleaning and disinfection practices.
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Social distancing measures are in place
- Protective clothing is available to guests
- Masks are available to guests
- Guests are provided with free hand sanitizer
Guests rated location
Safe52 positive mentions
Convenient48 positive mentions
Walkable42 positive mentions
Quiet39 positive mentions
Dining options33 positive mentions
The following facilities or services will be unavailable from April 22 2022 to May 4 2022 (dates subject to change):
The property will be renovating from January 15 2022 to May 31 2022 (completion date subject to change). The following areas are affected:
Alternate facilities will be available offsite during the renovation.
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.
- Parking available
- Pool
- Free WiFi
- Airport transfer
- Gym
- Air Conditioning
Property highlights
Main amenities
- 542 guestrooms
- Daily housekeeping
- 9 restaurants and 3 bars/lounges
- Full-service spa
- Outdoor pool
- Breakfast available
For families
- Children's pool
- Babysitting or childcare (surcharge)
- Rollaway/extra beds (surcharge)
- Private bathroom
- Separate bathtub and shower
- Television
What’s around
- In Wan Chai
- Hong Kong Convention and Exhibition Centre - 6 min walk
- Victoria Harbour - 7 min walk
- Pacific Place - 14 min walk
- Queen Elizabeth Stadium - 16 min walk
- The Hong Kong Observation Wheel - 17 min walk
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Club Room, 1 King Bed
- Club Room, 2 Twin Beds
- Room, 1 King Bed, Harbor View
- Room, 1 King Bed
- Room, 2 Twin Beds, Harbor View
- Room, 2 Twin Beds
- Deluxe Room, 1 King Bed, Harbor View (Deluxe)
- Grand Suite, 1 King Bed
- Executive Suite
- Room, 1 King Bed, City View
- Club Room, 1 King Bed, Harbor View
- Suite, 1 King Bed (Ambassador)
- Room, 1 King Bed, Terrace, Harbor View (Plateau)
- Room, 1 King Bed, Harbor View (Plateau)
- Suite (Victoria)
What’s around
Landmarks
- In Wan Chai
- Hong Kong Convention and Exhibition Centre - 6 min walk
- Victoria Harbour - 7 min walk
- Pacific Place - 14 min walk
- Queen Elizabeth Stadium - 16 min walk
- The Hong Kong Observation Wheel - 17 min walk
- Happy Valley Race Course - 18 min walk
- Hong Kong Park - 19 min walk
- Victoria Park - 25 min walk
- Harbour City - 25 min walk
- Lan Kwai Fong - 26 min walk
Getting around
- Hong Kong International Airport (HKG) - 36 min drive
- Hong Kong Wan Chai Station - 6 min walk
- Hong Kong Admiralty Station - 10 min walk
- Hong Kong Causeway Bay Station - 19 min walk
- Hong Kong Station - 19 min walk
- Airport shuttle (surcharge)
Profile: Wan Chai
Wan Chai is acclaimed for its skyscrapers and port, and visitors here can explore Victoria Harbour and Central Plaza. This lively neighborhood in Hong Kong is well-known for its restaurants.
Known widely for its art, this neighborhood's cultural spots include Hong Kong Arts Centre and Wan Chai Livelihood Museum. You can shop for mementos at Wan Chai Road, Tai Yuen Street Toy Market, and Queen's Road East.
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See on map
1 Harbour Road, Hong Kong, Hong Kong SAR
At a glance
Hotel size
- This hotel has 542 rooms
- This hotel is arranged over 36 floors
Arriving/leaving
- Check-in time 2 PM-anytime
- Check-out time is noon
- Express check-out
Restrictions related to your trip
- This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. According to the latest social distancing measures advice from the Hong Kong Government, the swimming pool will be open with limited capacity. Access to the pool and sun loungers is limited at any given time and is available on a first-come-first-served basis during various timeslots. The swimming pool and pool deck area will also be closed to all guests from 1 to 2 PM daily to undergo a sanitization procedure.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
This property requires that guests have proof that they have stayed within Hong Kong for 14 days prior to check-in.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
This property requires that guests have proof that they have stayed within Hong Kong for 14 days prior to check-in.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Children stay free when occupying the parent or guardian's room, using existing bedding
- Babysitting*
Pets
- Pets not allowed
- Service animals welcome
Internet
- Free WiFi in public areas
- Free WiFi and wired Internet access in rooms
Transfers
- Airport shuttle (available 24 hours)*
Parking
- Onsite valet parking (HKD 450 per night; includes in/out privileges)
In the hotel
Food and drink
- Buffet breakfast daily (surcharge)
- 9 restaurants
- 3 bars/lounges
- Coffee shop/cafe
- Snack bar/deli
- Poolside bar
- 24-hour room service
Things to do
- Number of outdoor pools - 1
- Children's pool
- 24-hour fitness facilities
- Full-service spa
- Spa treatment room(s)
- Racquetball/squash on site
- Fitness facilities
- Steam room
- Sauna
Working away
- Business center
- Conference space
- Meeting rooms
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Limo or town car service available
- Dry cleaning/laundry service
- Laundry facilities
- Hair salon
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
Facilities
- Year Built - 1989
- Elevator
- Safe-deposit box at front desk
- Designated smoking areas
- Garden
- Terrace
Accessibility
- Accessible bathroom
- In-room accessibility
- Roll-in shower
Languages Spoken
- English
- Filipino
- French
- German
- Indonesian
- Italian
- Japanese
- Korean
- Portuguese
- Spanish
- Thai
In the room
Home comforts
- In-room climate control (air conditioning)
- Minibar
- Coffee/tea maker
- Bathrobes
- Slippers
- Iron/ironing board
Sleep well
- Hypo-allergenic bedding available
- Blackout drapes/curtains
- Soundproofed rooms
- Turndown service
- Premium bedding
Freshen up
- Private bathroom
- Deep soaking bathtub
- Free toiletries
- Hair dryer
Be entertained
- Flat-screen TV
- Pay movies
- Satellite TV channels
Stay connected
- Desk
- Free newspaper
- Free WiFi
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
Special features
Spa
Plateau Spa has 13 treatment rooms including rooms for couples. Services include Swedish massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.
Guests under 12 years old are not allowed in the spa.
Dining
One Harbour Road - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.
Grissini - This restaurant specializes in Italian cuisine and serves lunch and dinner.
Kaetsu - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Grand Hyatt Steakhouse - This steakhouse serves lunch and dinner.
The Teppanroom - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Grissini - This restaurant specializes in Italian cuisine and serves lunch and dinner.
Kaetsu - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Grand Hyatt Steakhouse - This steakhouse serves lunch and dinner.
The Teppanroom - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Fees & policies
Optional extras
- Buffet breakfast is offered for an extra charge of HKD 338 for adults and HKD 169 for children (approximately)
- Airport shuttle service is offered for an extra charge of HKD 1150 per vehicle (one-way, Maximum occupancy 4)
- Early check-in can be arranged for an extra charge (subject to availability, amount varies)
- Late check-out can be arranged for an extra charge (subject to availability, amount varies)
Children and extra bedsPay at property
You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
- Babysitting is available for an extra charge
- Rollaway beds are available for HKD 440.0 per day
ParkingPay at property
You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
- Valet parking costs HKD 450 per night with in/out privileges
Pool, spa, and gym (if applicable)Pay at property
You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
- Guests under 12 years old are not allowed in the spa
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene and cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
Contactless check-out is available.
Enhanced food service safety measures are in place.
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Guests can rest easy knowing there's a smoke detector on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
Also known as
- Grand Hyatt Hong Kong
- Grand Hyatt Hong Kong Hotel
- Grand Hyatt Hong Kong Hotel
- Grand Hyatt Hong Kong Hong Kong
- Grand Hyatt Hong Kong Hotel Hong Kong
- Hong Kong Grand Hyatt
- Grand Hyatt Hong Kong Hotel Hong Kong
- Hong Kong Hyatt
- Hyatt Hong Kong
Also known as
- Grand Hyatt Hong Kong
- Grand Hyatt Hong Kong Hotel
- Grand Hyatt Hong Kong Hotel
See more
*See fees and policies for additional details or extra charges
FAQs
- Yes, Grand Hyatt Hong Kong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
- Yes. Valet parking costs HKD 450 per night.
- Yes, there's an outdoor pool and a children's pool. The swimming pool will be unavailable from April 22 2022 to May 4 2022 (dates subject to change).
- Sorry, pets aren't allowed, but service animals are welcome.
- You can check in from 2 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
- Yes, there are 9 onsite restaurants, featuring Chinese cuisine. Nearby restaurants include Khana Khazana (3-min walk), Bar Amazonia (4-min walk), and Joe Bananas (4-min walk).
- Yes, an airport shuttle is available. The charge is HKD 1150 per vehicle one-way.
- Onsite recreation at Grand Hyatt Hong Kong includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Grand Hyatt Hong Kong also has 3 bars and a 24-hour fitness center, as well as a sauna and a garden.
9.4.Exceptional.1,008 verified Hotels.com guest reviews
- 10.0.Exceptional
A step above
Robert, 2 night trip, Jun 29, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
Regular guest
Found disinfectant all over the places since Sunday Monday 27 Jan 2020.....
Sal, 6 night business trip, Jan 22, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
Great service.
We arrived early and our room was not ready, Natalie, who was checking us in suggested a great restaurant, she phoned and made a reservation. We enjoyed a great lunch and our room was ready when we returned. Fantastic service and a great view from our room.
BRETT, 2 night family trip, Dec 25, 2019
Verified Hotels.com guest review
- 10.0.Exceptional
One of the BEST hotel experiences ever! I highly recommend booking With the Grand Club level - will alter your view of luxury travel.
1 night business trip, Dec 19, 2019
Verified Expedia guest review
- 10.0.Exceptional
This was the best property I have ever stayed. I have traveled around the world for years.
3 night business trip, Dec 9, 2019
Verified Expedia guest review
- 6.0.Good
Wonderful hotel but facilities are outdated. Not modern at all
3 night business trip, Dec 2, 2019
Verified Expedia guest review
- 4.0.Fair
not so good for the value
JONATHAN, 5 night trip, Nov 19, 2019
Verified Hotels.com guest review
- 10.0.Exceptional
One of the nicer hotels in Hong Kong. Gorgeous garden, great gym, many restaurants, well organized etc Not in the best area for walking but otherwise centrally located.
2 night trip, Nov 7, 2019
Verified Expedia guest review
- 10.0.Exceptional
Great hotel great people that should be enough said
6 night family trip, Aug 22, 2019
Verified Expedia guest review
- 8.0.Very Good
Excellent hotel with great location and facilities. There was an issue with the air con - where there was a bad smell all the time. they gave a new room but same problem. on my last day they changed the air filter and I think it made a bit of diff. anyway, the staff is great and very helpful. I would stay here again assuming they can fix the air con smell problem.
5 night family trip, Aug 22, 2019
Verified Expedia guest review