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Grand Hyatt Hong Kong

Photo gallery for Grand Hyatt Hong Kong

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Exterior
Suite (Victoria) | Premium bedding, minibar, in-room safe, desk
Suite, 1 King Bed (Ambassador) | Living area | 55-inch flat-screen TV with satellite channels, Smart TV, pay movies
Lobby

Overview of Grand Hyatt Hong Kong

Grand Hyatt Hong Kong

5.0 star property
Luxury hotel with full-service spa, connected to the convention center, near Hong Kong Convention and Exhibition Centre
9.4 out of 10 Exceptional
9.4/10 Exceptional

1,000 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
The price is $343
Price available on 6/16/2023
Map
1 Harbour Road, Hong Kong
Main amenities
  • Daily housekeeping
  • 9 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Babysitting (surcharge)
  • Playground on site
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

About this area

What's nearby

  • In Wan Chai
  • Hong Kong Convention and Exhibition Centre - 6 min walk
  • Victoria Harbour - 10 min walk
  • Lan Kwai Fong - 25 min walk
  • Wan Chai Road - 1 min drive
  • Times Square Shopping Mall - 2 min drive
  • Happy Valley Race Course - 2 min drive
  • Soho - 3 min drive
  • Hong Kong - Macau Ferry Terminal - 5 min drive
  • University of Hong Kong - 6 min drive
  • Ocean Park - 6 min drive

Getting around

  • Hong Kong International Airport (HKG) - 35 min drive
  • Hong Kong Wan Chai Station - 6 min walk
  • Hong Kong Admiralty Station - 11 min walk
  • Hong Kong Causeway Bay Station - 19 min walk
  • Exhibition Centre Station - 6 min walk
  • Gresson Street Tram Stop - 7 min walk
  • Luard Road Tram Stop - 7 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Grand Hyatt Steakhouse - 1 min walk
  • Canton Room - 1 min walk
  • Grand Café - 1 min walk
  • Grand Hyatt Steakhouse - 1 min walk
  • 鹿悅日本料理 - 1 min walk
Map

About this property

Grand Hyatt Hong Kong

Putting you within a 10-minute drive of Hong Kong Convention and Exhibition Centre and Ocean Park, Grand Hyatt Hong Kong offers an airport shuttle (available 24 hours) for HKD 1150 per vehicle. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and One Harbour Road, one of 9 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers love the helpful staff and location. The property is just a short walk to public transportation: Exhibition Centre Station is 6 minutes and Gresson Street Tram Stop is 7 minutes.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Japanese, Korean, Portuguese, Spanish, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 542 rooms
  • Arranged over 36 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The check-in location differs from the property location; to check in, go to Plateau guestrooms please proceed to the 11th floor upon arrival
  • Front desk staff will greet guests on arrival
  • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite valet parking (HKD 600 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 9 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Playground
  • Babysitting (surcharge)
  • Lifeguard on site

What to do

  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1989
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 55-inch Smart TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone
  • Desk chair

Food and drink

  • Free bottled water
  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Plateau SPA has 13 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

One Harbour Road - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.
Grissini - This restaurant specializes in Italian cuisine and serves lunch and dinner.
Kaetsu - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Grand Hyatt Steakhouse - This steakhouse serves lunch and dinner.
The Teppanroom - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately HKD 368 per person
  • Airport shuttle service is offered for an extra charge of HKD 1150 per vehicle (one-way, maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for HKD 440.0 per day

Parking

  • Valet parking costs HKD 600 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Children under 16 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
  • Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Grand Hyatt Hong Kong
Grand Hyatt Hong Kong Hotel
Hong Kong Grand Hyatt
Grand Hyatt Hong Kong Hotel Hong Kong
Hong Kong Hyatt
Hyatt Hong Kong
Grand Hyatt Hong Kong Hotel
Grand Hyatt Hong Kong Hong Kong
Grand Hyatt Hong Kong Hotel Hong Kong

Frequently asked questions

Does Grand Hyatt Hong Kong offer free cancellation for a full refund?
Yes, Grand Hyatt Hong Kong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Hyatt Hong Kong?
As of May 30, 2023, prices found for a 1-night stay for 2 adults at Grand Hyatt Hong Kong on Jun 16, 2023 start from $343, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Hyatt Hong Kong?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Hyatt Hong Kong?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Grand Hyatt Hong Kong?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Grand Hyatt Hong Kong?
Yes. Valet parking costs HKD 600 per night.
Is airport shuttle service offered by Grand Hyatt Hong Kong?
Yes, an airport shuttle is available. The charge is HKD 1150 per vehicle one-way.
What are the check-in and check-out times at Grand Hyatt Hong Kong?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Grand Hyatt Hong Kong and nearby?
Grand Hyatt Hong Kong has 3 bars, a spa, and an outdoor pool, as well as a 24-hour fitness center and a garden.
Are there restaurants at or near Grand Hyatt Hong Kong?
Yes, there are 9 onsite restaurants, featuring Chinese cuisine.
Does Grand Hyatt Hong Kong have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Grand Hyatt Hong Kong like?
Grand Hyatt Hong Kong is located on the waterfront in Wan Chai, a short 6-minute walk from Exhibition Centre Station and 6 minutes' walk from Hong Kong Convention and Exhibition Centre. Travelers say that the hotel is in a great location.

Reviews

9.4

Exceptional

9.5/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.3/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Crispin, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sergio, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great 5* hotel!
We stayed in a king club room which was great! Really practical, comfy and luxurious with a pool/garden views. The overall Club experience was superb, breakfast in the lounge was tasty, with a good, varied selection. Evening drinks and food in the lounge, also excellent. Ruinart champagne every night! We did feel a bit of repetition in the food selection by our fourth night, but if you are only there a few nights this shouldn’t be an issue at all. Service was friendly and excellent! Thank you to the lounge manager and his staff for looking after us. We enjoyed the pool, including the Waterfall Bar and Grill Restaurant. The pool area is lovely and you can order food and drink to enjoy whilst relaxing. The Champagne Bar on a Saturday was fun, a live band, a good choice of champagne and great service! Overall if you are looking for a boutique, small hotel this will be a disappointment, but for a luxurious, well located, large hotel it’s spot on to enjoy the highlights of Hong Kong. We would definitely return!
Louise, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay
Excellent stay! Beautiful hotel and very good services! But we thought the hotel lobby is too noisy as the piano playing mixed with two fountains in a busy hotel.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

CHARMAINE, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Dylan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good hotel
Very good hotel with easy access to everything. Room is clean and comfortable and staff are friendly.
Sixin, 5-night business trip
Verified Hotels.com guest review

2/10 Poor

ulrich, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

HK revisited.
Overall experience was excellent. Breakfast choices were amazing. Aircon was too cold so had to turn it off to keep warm but then again it’s Feb so no need for Aircon really. The hotel has been around a long time now so service is first class.
Darren, 7-night business trip
Verified Hotels.com guest review

10/10 Exceptional

jurgita, 10-night business trip
Verified Hotels.com guest review