Mandarin Oriental, Hong Kong

Photo gallery for Mandarin Oriental, Hong Kong

Primary image
Indoor pool
Indoor pool
TV, DVD player, pay movies
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Mandarin Oriental, Hong Kong

Mandarin Oriental, Hong Kong

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Legislative Council Building

9.5/10 Exceptional

686 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Gym
  • Non-smoking
  • Air conditioning
The price is $354
Price available on 5/27/2022
Map
5 Connnaught Road, Central, Hong Kong
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • 24-hour room service
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Separate bathtub and shower
  • Cable/satellite TV service
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • In Central & Western District
  • The Hong Kong Observation Wheel - 7 min walk
  • Lan Kwai Fong - 7 min walk
  • Hong Kong Park - 8 min walk
  • Victoria Harbour - 9 min walk
  • Soho - 11 min walk
  • Pacific Place - 13 min walk
  • Hong Kong Convention and Exhibition Centre - 20 min walk
  • 1881 Heritage - 26 min walk
  • Harbour City - 26 min walk
  • Hong Kong Cultural Centre - 27 min walk

Getting around

  • Hong Kong International Airport (HKG) - 33 min drive
  • Hong Kong Central Station - 2 min walk
  • Hong Kong Admiralty Station - 10 min walk
  • Hong Kong Sheung Wan Station - 12 min walk
  • Hong Kong Station - 4 min walk

About this property

Mandarin Oriental, Hong Kong

Mandarin Oriental, Hong Kong offers a great location, putting you within just a 10-minute walk of Lan Kwai Fong and Hong Kong Park. You can grab a bite to eat at the restaurant and visit the spa to be pampered with Thai massages, body wraps, or aromatherapy. An indoor pool, a bar/lounge, and a health club are other highlights at this luxurious hotel. Fellow travelers say great things about the helpful staff and location. Public transportation is close by: Hong Kong Station is just 4 minutes by foot.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 494 rooms
  • Arranged over 25 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Internet
  • WiFi and wired Internet access in public areas*
  • WiFi and wired Internet access in rooms*

Parking

  • Parking
  • Onsite valet parking (HKD 600 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Other information
  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Childcare in room (surcharge)

What to do

  • Shopping

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1963
  • Safe-deposit box at front desk
  • Health club
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site

Languages spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Russian
  • Spanish

Room amenities

Be entertained

  • DVD player
  • Television
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Partially open bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Television Internet access
  • Desk
  • WiFi and wired internet for a surcharge
  • Phone

Food and drink

  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Recycling
  • Composting

Special features

Spa

The Mandarin Spa has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub.

The spa is open daily.

Awards and affiliations

Mandarin Oriental, Hong Kong is listed in the 2021 Travel + Leisure 500.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for HKD 190 per day (rates may vary)
  • WiFi is available in public areas for HKD 190 per 24-hour period (rates may vary)
  • Wired Internet access is available in guestrooms for HKD 190 per day (rates may vary)
  • Wired Internet access is available in public areas for HKD 190 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of HKD 372 for adults and HKD 251 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for HKD 600.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Valet parking costs HKD 600 per night with in/out privileges

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Hong Kong Mandarin Oriental
Mandarin Oriental
Mandarin Oriental Hong Kong
Mandarin Oriental Hong Kong Hotel
Mandarin Oriental Hotel Hong Kong
Mandarin Hong Kong
Mandarin Oriental, Hong Kong Hotel Hong Kong
Mandarin Oriental, Hong Kong Hotel
Mandarin Oriental, Hong Kong Hong Kong
Mandarin Oriental, Hong Kong Hotel Hong Kong

Frequently asked questions

Overall score and ratings

9.5

Exceptional

9.7/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.5/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Chun Fei, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hollie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tsz Ching, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very Good

Tsz Ching, 1-night trip
Verified Hotels.com guest review

6/10 Good

Checkin taking tooooooo long
The check in time takes a bit longer than expected. A very detailed and thorough introduction on the facilities provided in the stay. But could take the process a bit shorter and faster
WING CHING, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Yuk Yeung, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pauline, 1-night trip
Verified Expedia guest review

8/10 Very Good

A happy stay with MOHK
Overall it was a very good stay with MO. The service from Room Reservations, cake shop and restaurants was great. Everywhere within MO was clean and neat. There were some minor issues such as the waiting time for receiving the requested items in the room (a bit too long and in one case we needed to call again to make sure it was actually on the way) and the packing of cakes (seemed to be too luxurious for something to be disposed of fairly quickly after use; perhaps should ask the guests if the takeaway was for consumption right away so that the packing could be much simpler) which MO may want to pay attention to. It was noisy during the daytime as there was some construction/destruction work going on at Statue Square below our room (even we were on 15/F); although this could not be controlled by MO, the staff could have reminded the guests during check-in, offered earplugs and asked for understanding.
1-night trip
Verified Hotels.com guest review