Guests
All properties in Hong Kong, Hong Kong SAR

The Upper House

Luxury hotel in Central & Western District with restaurant and bar/lounge

  • Free WiFi
From
$410

Image gallery

  • Suite, Harbor View - Living Room
  • Suite, Harbor View - Living Room
  • Studio 70 Harbour View - Bathroom
  • Studio 70 Harbour View - Bathroom
  • Suite, Harbor View - Living Room
Suite, Harbor View - Living Room. Image 1 of 50
1 / 50Suite, Harbor View - Living Room
Pacific Place, Hong Kong, Hong Kong SAR
9.6.Exceptional.
  • The Upper House has several great things that come to mind when staying at the hotel. 1)…

    Feb 21, 2020

  • We had the best time at the Upper House. The entire team, especially Patrick, took great…

    Nov 25, 2019

See all 101 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Shopping
Quiet
Safe
Dining options
  • Parking available
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 117 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Valet parking

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower

What’s around

  • In Central & Western District
  • Pacific Place - 1 min walk
  • Hong Kong Academy for Performing Arts - 9 min walk
  • Hong Kong Park - 10 min walk
  • The Peak Tram - 11 min walk
  • Bank of China Tower - 11 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Studio 70 Island View Room
  • Studio 70 Harbour View
  • Studio 80 Island View Room
  • Studio 80 Harbour View
  • Suite, Harbor View

What’s around

Landmarks

  • In Central & Western District
  • Pacific Place - 1 min walk
  • Hong Kong Academy for Performing Arts - 9 min walk
  • Hong Kong Park - 10 min walk
  • The Peak Tram - 11 min walk
  • Bank of China Tower - 11 min walk
  • Statue Square - 13 min walk
  • Victoria Harbour - 13 min walk
  • Wan Chai Road - 13 min walk
  • Hong Kong City Hall - 15 min walk
  • Hong Kong Convention and Exhibition Centre - 17 min walk

Getting around

  • Hong Kong International Airport (HKG) - 31 min drive
  • Hong Kong Admiralty Station - 8 min walk
  • Hong Kong Wan Chai Station - 11 min walk
  • Hong Kong Central Station - 15 min walk
  • Hong Kong Station - 19 min walk
  • Airport pick-up service
map
See on map
Pacific Place, Hong Kong, Hong Kong SAR

At a glance

Hotel size

  • This hotel has 117 rooms
  • This hotel is arranged over 49 floors

Arriving/leaving

  • Check-in time 3:00 PM-5:30 AM
  • Check-out time is 11:00 AM
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (HKD 800 per day)
  • Onsite valet parking (HKD 800 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service

Things to do

  • 24-hour fitness facilities
  • Free bicycles on site
  • Fitness facilities

Working away

  • Business center
  • Conference space
  • Conference space size (feet) - 1238
  • Conference space size (meters) - 115

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2009
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • Chinese
  • English
  • French
  • German
  • Hindi
  • Italian
  • Korean

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Frette Italian sheets
  • Sleep Number by Select Comfort mattress

Things to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch plasma TV
  • Pay movies

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Salisterra - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

The Upper House is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay.
The property is a member of Preferred Hotels & Resorts.

Fees & policies

Optional extras

  • Breakfast costs between HKD 250 and HKD 300 per person (approximately)
  • Airport shuttle service is offered for an extra charge of HKD 1200 per vehicle

Children and extra bedsPay at property

  • Rollaway beds are available for HKD 880.0 per night

PetsPay at property

  • Service animals exempt from fees

ParkingPay at property

  • Self parking costs HKD 800 per day
  • Valet parking costs HKD 800 per day

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Commonly-touched surfaces are cleaned with disinfectant between stays, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.

Also known as

  • Upper House
  • The Upper House Hotel
  • The Upper House Hong Kong
  • The Upper House Hotel Hong Kong
  • Upper House Hong Kong
  • Upper House Hotel
  • Upper House Hotel Hong Kong
  • The Upper House Hong Kong
  • The Upper House Hotel Hong Kong
  • The Upper House Hong Kong

*See fees and policies for additional details or extra charges

FAQs

  • Yes, The Upper House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that guests are provided with hand sanitizer and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs HKD 800 per day. Valet parking costs HKD 800 per day.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - 5:30 AM. Check-out time is 11:00 AM. Express check-out is available.
  • Yes, Salisterra offers Mediterranean cuisine. Nearby restaurants include Café Gray Deluxe (3-min walk), Lobster Bar and Grill (3-min walk), and The Continental (3-min walk).
  • Yes, a shuttle from the airport to the hotel is available. The charge is HKD 1200 per vehicle.
  • Have fun during the warmer months with activities such as cycling. Enjoy amenities like a 24-hour fitness center and a garden.
9.6.Exceptional.
  • 10.0.Exceptional

    Spaces rooms, great views, quiet and great location

    2 night romance trip, Aug 31, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Probably the best check in experience I've ever had. Definitely one of the best hotels I ever stayed at. Recommended

    1 night business trip, Aug 23, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Easily THE best hotel I've ever stayed at. It feels highly customized just for you.

    KitRit, 1 night business trip, Jul 9, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Upper House agents are a true asset to the company. They go above and beyond.

    2 night family trip, Feb 2, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    I enjoyed the property throughly, however the staff was slightly rude and abrupt. It could have just been a bad fish in a big pond. Nonetheless the stay was good!

    3 night trip, Jan 26, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Top notch

    Excellent experience from start to finish. Proximity to Wan Chai shopping and Bowen Road Fitness Trail were pluses. The views and cocktails from Cafe Gray were memorable!

    Chadwick, 2 night romance trip, Dec 24, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Wonderful Birthday Staycation

    It was an amazing experience. I gave my first try on staycation at The Upper House. Felt so warm while receiving sweet plate as my birthday treat. The service is excellent, will definitely choose The Upper House again. :)

    1 night trip with friends, Aug 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Best hotel/house in town

    Amazing hotel with true space and comfort indeed. Maxibar with Generous snacks and drinks are really incredible for relaxing and enjoyable holidays. Polite staff and excellent service make people feel welcoming all the time.

    Cathy, 1 night family trip, Aug 1, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    1 night romance trip, Jun 29, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent Hotel, Top Three Hotel in Hong Kong

    The hotel only has rooms above 38 floor to ensure your view of the mountain/sea, large room compared to other hotels. It is nearly a shopping mall and easy to travel to. I would say that UPPER HOUSE, ROSEWOOD HOTEL and K11 Artus are three best new hotel in Hong Kong.

    Tsz Hong, 1 night trip with friends, Jun 12, 2021

    Verified Hotels.com guest review

See all 101 reviews