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Island Shangri-La, Hong Kong
Luxury hotel with full-service spa, connected to a shopping center, near Pacific Place
- Great for families
- Free WiFi
- Collect stamps
- Price Guarantee
From
$183
Price available on 12 Jun 2022Restrictions related to your trip
This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
Property renovations and closures
- During renovations, the hotel will make every effort to minimize noise and disturbance.
Pacific Place, Supreme Court Road, Hong Kong, Hong Kong SAR
9.2.Superb.667 verified Hotels.com guest reviews
We stayed 2 nights: February 1 and 2, 2020. The entire staff was very attentive,…
Jan 31, 2020
I stayed here for the first time about 6 months ago, and it was truly the best hotel…
Jan 10, 2020
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Social distancing measures are in place
- Contactless check-in is available
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Individually-wrapped food options are available
- Guests are provided with free hand sanitizer
Guests rated location
Shopping54 positive mentions
Convenient44 positive mentions
Dining options43 positive mentions
Safe42 positive mentions
Transportation options34 positive mentions
The following facilities or services will be unavailable from January 4 2022 to September 30 2022 (dates subject to change):
The property will be renovating from February 15 2022 to September 30 2022 (completion date subject to change). The following areas are affected:
Guests will have access to the following alternate facilities during the renovation:
- Parking available
- Pool
- Free WiFi
- Airport transfer
- Gym
- Air Conditioning
Property highlights
Main amenities
- 557 guestrooms
- Daily housekeeping
- 7 restaurants and bar/lounge
- Full-service spa
- Outdoor pool
- Breakfast available
For families
- Free cribs/infant beds
- In-room childcare (surcharge)
- Babysitting or childcare (surcharge)
- Supervised childcare/activities (surcharge)
- Refrigerator
- Private bathroom
What’s around
- In Central & Western District
- Pacific Place - 3 min walk
- Hong Kong Park - 6 min walk
- Victoria Harbour - 12 min walk
- Lan Kwai Fong - 16 min walk
- The Hong Kong Observation Wheel - 16 min walk
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Deluxe Peak View King Room
- Deluxe Peak View Twin Room
- Deluxe Harbour View King Room
- Deluxe Harbour View Twin Room
- Executive Suite with Horizon Club Lounge Access
- Harbour View Suite with Horizon Club Lounge Access
- Executive Suite, 2 Twin Beds
- Suite, 2 Twin Beds, Harbor View
- Horizon Club Harbour View King Room
- Horizon Club Harbour View Twin Room
- Horizon Club Peak View King Room
- Horizon Club Peak View Twin Room
- Grand Premier City View 1 King
- Grand Premier Peak View 1 King
- Grand Premier Peak View 2 Twins
- Grand Premier Harbour View 1 King
- Grand Premier Harbour View 2 Twins
- Premier Room, 1 King Bed, Harbor View
- Premier Room, 2 Twin Beds, Harbor View
What’s around
Landmarks
- In Central & Western District
- Pacific Place - 3 min walk
- Hong Kong Park - 6 min walk
- Victoria Harbour - 12 min walk
- Lan Kwai Fong - 16 min walk
- The Hong Kong Observation Wheel - 16 min walk
- Hong Kong Convention and Exhibition Centre - 19 min walk
- Soho - 21 min walk
- Queen Elizabeth Stadium - 23 min walk
- Happy Valley Race Course - 25 min walk
- 1881 Heritage - 36 min walk
Getting around
- Hong Kong International Airport (HKG) - 37 min drive
- Hong Kong Admiralty Station - 5 min walk
- Hong Kong Wan Chai Station - 13 min walk
- Hong Kong Central Station - 13 min walk
- Hong Kong Station - 16 min walk
- Airport shuttle (surcharge)
map
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See on map
Pacific Place, Supreme Court Road, Hong Kong, Hong Kong SAR
At a glance
Hotel size
- This hotel has 557 rooms
- This hotel is arranged over 22 floors
Arriving/leaving
- Check-in time 2 PM-midnight
- Check-out time is noon
- Express check-in/out
Restrictions related to your trip
- This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
Special check-in instructions
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Babysitting*
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi and wired Internet access in rooms
Transfers
- Airport shuttle (available 24 hours)*
Parking
- Onsite valet parking (HKD 500 per day)
In the hotel
Taking the kids?
- In-room childcare (surcharge)
- Supervised childcare/activities (surcharge)
Food and drink
- Buffet breakfast daily (surcharge)
- 7 restaurants
- Bar/lounge
- Coffee shop/cafe
- 24-hour room service
Things to do
- Number of outdoor pools - 1
- 24-hour fitness facilities
- Full-service spa
- Number of spa tubs - 1
- Fitness facilities
- Steam room
- Sauna
Working away
- Business center
- Number of meeting rooms - 1
- Conference space
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Limo or town car service available
- Dry cleaning/laundry service
- Laundry facilities
- Hair salon
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
Facilities
- Elevator
- Safe-deposit box at front desk
- Designated smoking areas
- Library
Accessibility
- Accessible bathroom
- In-room accessibility
Languages Spoken
- Dutch
- English
- French
- German
- Japanese
- Korean
- Russian
In the room
Home comforts
- In-room climate control (air conditioning)
- Minibar
- Coffee/tea maker
- Bathrobes
- Slippers
- Iron/ironing board
Sleep well
- Blackout drapes/curtains
- Turndown service
- Premium bedding
Freshen up
- Private bathroom
- Shower/tub combination
- Bidet
- Designer toiletries
- Hair dryer
Be entertained
- LCD TV
- Pay movies
- Premium TV channels
- DVD player
Stay connected
- Desk
- Free newspaper
- Free WiFi
- Phone
Food and drink
- Refrigerator
- Free bottled water
More
- Daily housekeeping
- In-room safe (laptop compatible)
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy.
Dining
Restaurant Petrus - Overlooking the ocean, this fine-dining restaurant serves breakfast, lunch, and dinner.
Cafe TOO - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Summer Palace - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. 2-star Michelin rating. Open daily.
Lobster Bar and Grill - This seafood restaurant specializes in seafood and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Nadaman - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Cafe TOO - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Summer Palace - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. 2-star Michelin rating. Open daily.
Lobster Bar and Grill - This seafood restaurant specializes in seafood and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Nadaman - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Fees & policies
Optional extras
- Buffet breakfast is offered for an extra charge of HKD 371.8 for adults and HKD 371.8 for children (approximately)
- Airport shuttle service is offered for an extra charge of HKD 1150 per vehicle (one way)
Children and extra bedsPay at property
You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
- In-room babysitting is available for an extra charge
- Supervised childcare is available for an extra charge
- Rollaway beds are available for HKD 660.0 per day
- Guests must contact this property in advance to reserve rollaway/extra beds
ParkingPay at property
You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
- Valet parking costs HKD 500 per day
Hygiene and cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Policies
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Children under 12 years old are allowed in the Horizon Club Lounge until 7 PM and must be accompanied by an adult.
The listed child breakfast fee applies to guests age 11 and younger.
Also known as
- Island Shangri La Hotel
- Island Shangri La
- Island Shangri La, Hong Kong
- Island Shangri-La, Hong Kong Hotel
- Island Shangri-La, Hong Kong Hong Kong
- Island Shangri-La, Hong Kong Hotel Hong Kong
- Island Shangri-La Hong Kong
- Island Shangri-La Hotel
- Island Shangri-La Hotel Hong Kong
- Shangri-La Island
- Hotel Island Shangri La
- Shangri La Hotel Hong Kong
- Island Shangri-La
Also known as
- Island Shangri La Hotel
- Island Shangri La
- Island Shangri La, Hong Kong
See more
*See fees and policies for additional details or extra charges
FAQs
- Yes, Island Shangri-La, Hong Kong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
- Yes. Valet parking costs HKD 500 per day.
- Yes, there's an outdoor pool. The swimming pool will be unavailable from January 4 2022 to September 30 2022 (dates subject to change).
- Sorry, pets aren't allowed.
- You can check in from 2 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
- Yes, there are 7 onsite restaurants, featuring international cuisine and ocean views. Nearby restaurants include Lock Cha Tea House (3-min walk), L16 Cafe and Bar (3-min walk), and Dan Ryan's Chicago Grill (4-min walk).
- Yes, an airport shuttle is available. The charge is HKD 1150 per vehicle one way.
- Island Shangri-La, Hong Kong has a spa and an outdoor pool, as well as a 24-hour fitness center.
9.2.Superb.667 verified Hotels.com guest reviews
- 10.0.Exceptional
Friendly attentive staff and room cleanliness superb
1 night trip, Dec 21, 2019
Verified Expedia guest review
- 10.0.Exceptional
Great property. Lives up to the ShangriLa name. Especially love the gym. Highly recommended
derren, 1 night business trip, Nov 1, 2019
Verified Expedia guest review
- 10.0.Exceptional
Truly an Island Shangri La
Lovely Horizon Club stay with excellent food and staff support. Hotel entry is always stunning with flowers, fragrance and music. Hot tub is sensational.
1 night trip, Oct 22, 2019
Verified Hotels.com guest review
- 10.0.Exceptional
Antique furnitures looking good. But seems to be old and risky to do harm ^^
1 night business trip, Oct 21, 2019
Verified Expedia guest review
- 10.0.Exceptional
Spectacular views, pool & fitness area just terrific, staff very friendly
1 night romance trip, Oct 7, 2019
Verified Expedia guest review
- 10.0.Exceptional
Always an enjoyable stay Great rooms, service and staff
2 night romance trip, Sep 12, 2019
Verified Expedia guest review
- 10.0.Exceptional
I love island shangri-la. Each stay there is a pleasant one! It is located with the Pacific Place complex, which makes it convenient because of the wealth of food and shopping options below. The MTR is also directly below, making it easy to go anywhere. The rooms of Island Shangri-la are very comfortable and spacious. I love the welcome tea and fruits they always have for when you check in. The bathroom is spacious and well appointed as well. Their staff is great, they are always pleasant and easy to deal with. They really ensure you have a pleasant stay at their property.
2 night trip with friends, Aug 8, 2019
Verified Expedia guest review
- 10.0.Exceptional
Unbelievable Place! Will stay there again in future on my next stay in Hong Kong
4 night family trip, Jul 9, 2019
Verified Expedia guest review
- 10.0.Exceptional
It is hour goes and right next to Hong Kong Park. Very close to Hk-Kowloon Ferry Pier no 7. Within walking distance of Tram to Victoria Peak Etc etc etc. paid for taxi on arrival because I had not changed. This is a HIGH CLASS HOTEL. Great View of Victoria Peak. Fantastic a Private CLUB
2 night family trip, Jul 7, 2019
Verified Expedia guest review
- 2.0.Poor
The room stinks and dusty. The carpets are stained. The worst Shangrila Hotel i have seen. I stayed at this hotel five years in a row every summer or New Year. The hotel deteriorated to two stars standards. Sad!
Chamber, 2 night family trip, Jul 4, 2019
Verified Expedia guest review