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Luxury hotel with full-service spa, connected to a shopping center, near Pacific Place
We stayed 2 nights: February 1 and 2, 2020. The entire staff was very attentive,…
Jan 31, 2020
I stayed here for the first time about 6 months ago, and it was truly the best hotel…
Jan 10, 2020
Remember, collect 10 stamps, get 1 reward* night
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Children under 12 years old are allowed in the Horizon Club Lounge until 7 PM and must be accompanied by an adult.
The listed child breakfast fee applies to guests age 11 and younger.
*See fees and policies for additional details or extra charges
Friendly attentive staff and room cleanliness superb
1 night trip, Dec 21, 2019
Verified Expedia guest review
Great property. Lives up to the ShangriLa name. Especially love the gym. Highly recommended
derren, 1 night business trip, Nov 1, 2019
Verified Expedia guest review
Lovely Horizon Club stay with excellent food and staff support. Hotel entry is always stunning with flowers, fragrance and music. Hot tub is sensational.
1 night trip, Oct 22, 2019
Verified Hotels.com guest review
Antique furnitures looking good. But seems to be old and risky to do harm ^^
1 night business trip, Oct 21, 2019
Verified Expedia guest review
Spectacular views, pool & fitness area just terrific, staff very friendly
1 night romance trip, Oct 7, 2019
Verified Expedia guest review
Always an enjoyable stay Great rooms, service and staff
2 night romance trip, Sep 12, 2019
Verified Expedia guest review
I love island shangri-la. Each stay there is a pleasant one! It is located with the Pacific Place complex, which makes it convenient because of the wealth of food and shopping options below. The MTR is also directly below, making it easy to go anywhere. The rooms of Island Shangri-la are very comfortable and spacious. I love the welcome tea and fruits they always have for when you check in. The bathroom is spacious and well appointed as well. Their staff is great, they are always pleasant and easy to deal with. They really ensure you have a pleasant stay at their property.
2 night trip with friends, Aug 8, 2019
Verified Expedia guest review
Unbelievable Place! Will stay there again in future on my next stay in Hong Kong
4 night family trip, Jul 9, 2019
Verified Expedia guest review
It is hour goes and right next to Hong Kong Park. Very close to Hk-Kowloon Ferry Pier no 7. Within walking distance of Tram to Victoria Peak Etc etc etc. paid for taxi on arrival because I had not changed. This is a HIGH CLASS HOTEL. Great View of Victoria Peak. Fantastic a Private CLUB
2 night family trip, Jul 7, 2019
Verified Expedia guest review
The room stinks and dusty. The carpets are stained. The worst Shangrila Hotel i have seen. I stayed at this hotel five years in a row every summer or New Year. The hotel deteriorated to two stars standards. Sad!
Chamber, 2 night family trip, Jul 4, 2019
Verified Expedia guest review