DoubleTree by Hilton Hotel London ExCel

4.0 star property
Waterfront hotel with restaurant, near ExCeL Exhibition Centre

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Photo gallery for DoubleTree by Hilton Hotel London ExCel

Front of property - DoubleTree by Hilton Hotel London ExCel (London)
Suite, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout drapes - DoubleTree by Hilton Hotel London ExCel (London)
Reception - DoubleTree by Hilton Hotel London ExCel (London)
In-room safe, desk, laptop workspace, blackout drapes - DoubleTree by Hilton Hotel London ExCel (London)
Daily buffet breakfast (GBP 19.5 per person) - DoubleTree by Hilton Hotel London ExCel (London)
Near the iconic O2 Arena, DoubleTree by Hilton Hotel London ExCel offers a tranquil retreat with its eco-certified design. Unwind at the 24-hour gym or get some work done at the business center. With a terrace for fresh air, dry cleaning services for convenience and helpful staff to assist you.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • Electric vehicle charging point
  • 24/7 front desk
  • Gym
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Room service
  • Business center
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Computer station

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
$93 nightly
The total price is $112
Jan 4 - Jan 5, 2026
Total with taxes and fees

Room options

Available filters for rooms
Showing 29 of 29 rooms

Room, 1 Queen Bed

8.6 out of 10
Excellent
(47 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed (Water View)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(19 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Sofa bed
Private bathroom
  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Twin Room (Guest)

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room, Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 258 sq ft
  • Water view
  • Sleeps 2
  • 2 Twin Beds

Twin Room, Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, City View

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
  • 334 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed (Water View)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Blackout drapes/curtains
  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Water View)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed, City View

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
  • 334 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Balcony

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
  • 334 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, Balcony

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Bathrobes
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Queen Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2

Queen Room with Sofa Bed

  • Sleeps 3

Twin Room

  • Sleeps 2

Accessible Queen Room

  • Sleeps 2

Accessible Twin Room

  • Sleeps 2

Deluxe Twin Room with View

  • Sleeps 2

Deluxe Queen Room with Water View

  • Sleeps 2

Deluxe King Room with Water View

  • Sleeps 2

Accessible Deluxe Twin Room with Water View

  • Sleeps 2

Deluxe Queen Room with Water View and Balcony

  • Sleeps 2

One Bedroom King Suite with City View

  • Sleeps 2

One Bedroom Queen Suite with City View

  • Sleeps 2

One Bedroom Queen Suite with City View and Balcony

  • Sleeps 2

Deluxe One Bedroom Suite with Water View

  • Sleeps 2

Queen or Twin Room

  • Sleeps 2

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About the neighborhood

Map
Excel, 2 Festoon Way, Royal Victoria Dock, Newham, London, England, E16 1RH

What's nearby

  • ExCeL Exhibition Centre - 3 min walk - 0.3 km
  • Thames Barrier Park - 9 min walk - 0.8 km
  • Royal Victoria Bridge - 13 min walk - 1.2 km
  • University of East London, Docklands Campus - 3 min drive - 1.6 km
  • Thames River - 4 min drive - 2.6 km

Getting around

  • London City Airport (LCY) - 7 min drive
  • Stansted Airport (STN) - 42 min drive
  • London (SEN-Southend) - 43 min drive
  • Gatwick Airport (LGW) - 71 min drive
  • Heathrow Airport (LHR) - 79 min drive
  • West Ham Station - 7 min drive
  • Barking Station - 8 min drive
  • Ilford Station - 9 min drive
  • Prince Regent Station - 5 min walk
  • Royal Albert Station - 7 min walk
  • Pontoon Dock Station - 13 min walk

Restaurants

  • ‪Subway - ‬10 min walk
  • ‪Costa Coffee - ‬13 min walk
  • ‪The Salt Port - Restaurant & Delicatessen - ‬1 min walk
  • ‪Chicken Hut - ‬10 min walk
  • ‪Water Front Quayside Cafe & Bar - ‬17 min walk

About this property

DoubleTree by Hilton Hotel London ExCel

At DoubleTree by Hilton Hotel London ExCel, you'll be within a 10-minute drive of ExCeL Exhibition Centre and ABBA Arena. The restaurant is the perfect spot for a bite to eat, and after visiting the 24-hour fitness center for a workout, you can unwind with a drink at the bar/lounge. Other highlights include a snack bar/deli and a terrace. The helpful staff and overall property condition get good marks from fellow travelers. Public transportation is just a short walk: Prince Regent Station is 5 minutes and Royal Albert Station is 7 minutes.

At a glance

DONE

Hotel size

    • 287 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • This property will place a credit card authorization for GBP 50 for any bookings where payment for the stay will be made on site instead of at the time of booking.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 77 lbs per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (GBP 15 per night)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • 2 meeting rooms
  • Computer station
  • Conference space (882 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2003
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Pay movies

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 19.5 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge of GBP 10 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 35 per accommodation, per stay

Parking

  • Self parking costs GBP 15 per night

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Also known as

Ramada Hotel London Docklands
Ramada London Docklands
DoubleTree Hilton Hotel London ExCel
DoubleTree Hilton London ExCel
DoubleTree by Hilton Hotel London ExCel Hotel
DoubleTree Hilton Hotel ExCel
DoubleTree by Hilton Hotel London ExCel London
DoubleTree by Hilton Hotel London ExCel Hotel London

Frequently asked questions

Does DoubleTree by Hilton Hotel London ExCel offer free cancellation for a full refund?

Yes, DoubleTree by Hilton Hotel London ExCel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at DoubleTree by Hilton Hotel London ExCel?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 77 lbs per pet. There's a charge of GBP 35 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at DoubleTree by Hilton Hotel London ExCel?

Yes. Self parking costs GBP 15 per night. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at DoubleTree by Hilton Hotel London ExCel?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of GBP 10 (subject to availability). Express check-out and contactless check-out are available.

What is there to do at DoubleTree by Hilton Hotel London ExCel and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near DoubleTree by Hilton Hotel London ExCel?

Yes, there's an onsite restaurant.

What's the area around DoubleTree by Hilton Hotel London ExCel like?

DoubleTree by Hilton Hotel London ExCel is in Docklands, a short 7-minute drive from London City Airport (LCY) and 7 minutes' walk from ExCeL Exhibition Centre.

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DoubleTree by Hilton Hotel London ExCel Reviews

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Bed
Food
Location
Biscuits
Restaurant
Bar
View

What guests liked

  • Breakfast was varied, plentiful, and of high quality with great options for all dietary needs. (24 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Very friendly staff and lovely food.
Jennifer, 1-night trip

6/10 Good

Hotel is fine. Bed was comfortable and staff were delightful. The hotel itself was rather average and the facilities were suitable but not amazing. I would stay here again but I also note that there were lots of hotels at this price point, so worth looking at others too as nothing really stands out about this hotel.
Natalie, 2-night trip

10/10 Exceptional

Very clean, comfortable, food good, close to airport and service good but pricey for a short stay.
Susan, 1-night trip

10/10 Exceptional

Nice location

Very clean room, the amenities were good and the staff were all lovely.
Lars, 2-night trip

10/10 Exceptional

Outstanding! Staff was great. Would definitely recommend or stay there again.
Michael, 5-night trip

10/10 Exceptional

Might at O2

Hotel was easy to find with parking facilities. Great welcome by Irene when we arrived at front desk. Hotel was clean. Good breakfast and comfy bed. Would stay again
Alison, 1-night trip

10/10 Exceptional

Family friendly hotel, room was clean, tidy and smell fresh. Staff was very friendly and welcoming, i would definitely recommend and stay again.
Phellicia, 1-night trip

10/10 Exceptional

Great location and a nice hotel
Keith, 1-night trip

10/10 Exceptional

Excellent location, clean and friendly and helpful staff, great breakfast
alison marie, 1-night trip

8/10 Very good

Comfortable

Was a good comfortable stay. Only negative comment is the view from our window was the rubbish bins that are not nice visually and load when the doors are opened regularly for them to be emptied.
Soumaya, 2-night trip

10/10 Exceptional

Room spotless, all staff so welcoming, breakfast had so muxh choice not to mention the view
samantha, 1-night trip

10/10 Exceptional

We enjoyed our stay at the hotel. Staff were polite and courteous.
Halimah, 1-night trip

10/10 Exceptional

Nice location, quiet and clean. All the staff were super-helpful. Breakfasts were fantastic.
Peter, 2-night trip

10/10 Exceptional

Loved the balcony staff was well polite and gave me a room with balcony
Sandra, 1-night trip

10/10 Exceptional

5* experience , lovely stay, comfortable beds, modern rooms with great views and a lovely bathroom n powerful hot shower
Mitchell, 1-night trip

10/10 Exceptional

Lovely stay! Beds were super comfortable, bathroom was nice and clean! Exactly what you need! Breakfast was great! Plenty of options and the nicest staff! Pretty good connection to the 02 areana, choice of two DLR stops. All in all great stay!
Melony, 2-night trip

10/10 Exceptional

Lovely check in staff, immediately felt at ease and welcome!
Rebecca, 1-night trip

8/10 Very good

The room and staff
Marcia, 1-night trip

8/10 Very good

Staff and breakfast was great . Uncomfortable beds .
Marzena, 2-night trip

8/10 Very good

Nice hotel, nice staff but random location. Our only complaint was the lighting in the bathroom was so dull and dark, It was hard to get ready.
katherine, 1-night trip

10/10 Exceptional

Good stay

It was really good friendly staff welcome in
Babu, 1-night trip

10/10 Exceptional

Wonder hotel. Staff were a credit to the hotel. Lovely and clean facilities that are to be expected.
Anthony, 1-night trip

8/10 Very good

Great friendly staff. Hotel does need a revamp, rooms are outdated.
Arshi, 2-night trip

10/10 Exceptional

Lovely hotels spacious , friendly, very comfortable and clean! I would highly recommend s staying here.
Victoria, 1-night trip

10/10 Exceptional

Everything was great except the first receptionist that checked us in - she was very rude. Buffet staff and cleaning staff were very friendly and helpful.
Aditya, 2-night trip