Alila Ventana Big Sur

Property class: 4.5
Luxury resort with spa, near Pfeiffer Big Sur State Park

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When you stay at Alila Ventana Big Sur, you'll be just a 5-minute drive from Pfeiffer Big Sur State Park and Big Sur Station. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy, or Ayurvedic treatments, and Regional cuisine is served at The Sur House Restaurant, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious resort include 2 outdoor pools, a poolside bar, and a 24-hour fitness center.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Onsen
  • Spa
  • Pet friendly
  • Free parking
  • Free WiFi
$2,195 nightly
The total price is $2,437
Nov 4 - Nov 5
Total with taxes and fees

Room options

Room, 1 King Bed, Accessible, Bathtub (Fireplace)

  • Hill view
  • 414 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Big Sur)

10.0 out of 10
Exceptional
(1 review)
  • 619 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (Big Sur Forest Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Hill view
  • 619 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Bathtub (Hot Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 499 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Spa, Big Sur)

  • 619 sq ft
  • Sleeps 2
  • 1 King Bed

House, 1 King Bed (Pacific)

  • Sleeps 2
  • 1 King Bed

Villa, 1 King Bed (Big Sur)

  • 930 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Coast House)

  • Sleeps 2
  • 1 King Bed

Cottage

  • 722 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Bathtub (vista Hot Tub)

  • 773 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Fireplace (Roll-In Shower)

  • Valley view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Fireplace

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Fireplace

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
48123 Highway One, Big Sur, CA, 93920

What's nearby

  • Pfeiffer Big Sur State Park - 1 min drive - 0.4 km
  • Big Sur Station - 4 min drive - 4.4 km
  • Julia Pfeiffer Burns State Park - 12 min drive - 15.5 km
  • Point Sur Lighthouse - 23 min drive - 21.9 km
  • Carmel Beach - 57 min drive - 60.2 km

Getting around

  • Monterey Peninsula Airport (MRY) - 66 min drive
  • Free area shuttle

Restaurants

  • ‪Big Sur River Inn & Restaurant - ‬8 min drive
  • ‪Nepenthe - ‬3 min drive
  • ‪Big Sur Coast Gallery - ‬6 min drive
  • ‪Big Sur Taphouse - ‬3 min drive
  • ‪Fernwood Resort Bar & Grill - ‬6 min drive

About this property

Alila Ventana Big Sur

  • When you stay at Alila Ventana Big Sur, you'll be just a 5-minute drive from Pfeiffer Big Sur State Park and Big Sur Station. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy, or Ayurvedic treatments, and Regional cuisine is served at The Sur House Restaurant, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious resort include 2 outdoor pools, a poolside bar, and a 24-hour fitness center.

All inclusive details

  • All-inclusive room rates at Alila Ventana Big Sur are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

Hotel size

    • 54 units
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests should be aware that 2 cats reside at this property
    • Information provided by the property may be translated using automated translation tools
    • An adult age 18 or older must assume all liability for the booking.

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Offsite

    • Free area shuttle within 5.00 mi

Other information

    • Smoke-free property

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Reviews

Alila Ventana Big Sur Reviews

9.0

Wonderful

9.6

Cleanliness

9.4

Location

9.2

Staff & service

9.4

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Alway a beautiful place to stay at. The staff is exceptional in all areas.
Verified review

6/10 Good

The resort and grounds are absolutely stunning — the perfect place to relax and reset with a peaceful, restorative atmosphere. Most of the staff were a pleasure and made our stay feel special, though we did have 1–2 interactions where it felt like we were a bother for asking for anything. That’s disappointing anywhere, but especially on a $3k+ per night trip. When booking, I chose a suite specifically for its forest view. We came to Big Sur to be surrounded by giant trees. At check-in, we were told we’d been “upgraded” to a Pacific view suite. While well-intentioned, it wasn’t what we came for. From the suite we couldn’t see the water, the outdoor furniture wasn’t comfortable enough to enjoy, and it lacked the lounge chairs/hammock the original suite had advertised. We asked to move back to our booked room but were told the property was fully committed. I understand that happens, but it was frustrating to have our experience shifted by a change we didn’t request. Overall, Alila Ventana Big Sur is a breathtaking property with (mostly) a wonderful team. But if you’re going for a specific experience — like the forest views we wanted — make sure your reservation is honored as booked. At this level, the details really matter.
Verified review

10/10 Exceptional

Fantastic spot, great restaurant, even better views.
Verified review

10/10 Exceptional

Yes it was excellent
Verified review

10/10 Exceptional

I loved everything from the time we arrived to the time we left, and the staff was so polite. We will definitely be visiting again.
Verified review

2/10 Poor

Terrible
Verified review

8/10 Very good

We really loved our stay with one exception. A woodpecker would wake us up daily between 6am-6:30am pecking loudly on the outside of our suite (#58). We asked if anything could be done but there wasn’t and it was a common occurrence. We would love to go back if we can be sure we could sleep in.
Verified review

10/10 Exceptional

So lovely

stunning grounds, great food, impeccable service, would live there if I could!
Verified review

10/10 Exceptional

Nature stay in Big Sur

This is a great facility with rooms distributed in the forest. Very compassionate to nature. Nice hammock on the balcony next to the redwoods. Food at restaurant fresh and well prepared. Good degree of cleanliness. Only issue was that may mobile phones would not connect to the router in my room, Only one night stay so didn't sort it out.
Verified review

10/10 Exceptional

-
Verified review

10/10 Exceptional

Loved every moment

AMAZING!!! 5 star
Verified review

10/10 Exceptional

Wow , I was blown away but this resort. From views, to friendly and helpful staff, to cleanliness of the room. Had massage as well and absolutely loved it. The gourmet meals were so delicious and to my surprise they were all included in your stay, breakfast, lunch and dinner. If you are looking for a quiet romantic getaway this place is a must! I will definitely come back. I don’t usually write reviews but i was so impressed buy this hotel. Every detail was taught through. Loved it ♥️
Verified review

10/10 Exceptional

The property is in an incredible setting. The facility itself is beautiful. It is, however, very expensive. The biggest drawback is the food. Very uneven in quality. Breakfasts are good, other food is mediocre. In spite of that, I had an amazing time.
Verified review

8/10 Very good

Much needed: kinks need to be worked out

Check in took FOREVER. Instructions for reception were unclear. Our room wasn’t ready at check in time, and when we received our key cards, they didn’t work! The key cards would deactivate multiple times during our stay as well, and replacements were needed each time. Stay here for the stunning environment and views, but expect some operational/management issues.
Verified review

8/10 Very good

Everything was perfect! The only thing my wife and I can think of is: For the cost of staying at Ventana, plus the Entertainment fee, the food should have been free! No joke!
Verified review

10/10 Exceptional

This resort is fantastic. The accommodations are top notch and the property is absolutely gorgeous. It’s the perfect couples retreat getaway
Verified review

10/10 Exceptional

The view from the breakfast patio is stupendous. We had a wonderful stay.
Verified review

8/10 Very good

Amazing property. Needs better device.

The resort is gorgeous. The staff very friendly. But they are short staffed. Calls to room service always got an answering machine. One bartender for full bar waiting on drinks, etc. Service was not at the level you expect for such a top resort.
Verified review

6/10 Good

Check in was complicated as the person operating the gate didn't recognize my name and only after buzzing twice were we allowed in. Property is beautiful but room did not have a fireplace as described and we could hear our neighbors making "noises" (yuck!). The nature walk with Brian is a must! He is a great host and this hike followed by a nice stay in the hot tub was highlight.
Verified review

6/10 Good

So, I don’t like crabby reviewers who nitpick on smaller issues etc. I read the reviews on ventana and they were mixed but I booked anyway. Here’s the deal. The area is expensive. I don’t generally spend 1100 a night on a hotel so when I do, I expect it to be top notch. This was not. I would have paid 500-600 a night no problem and felt like I got my money’s worth. It has beautiful views, nice pools, the room was good. The spa was really a check in place more than a spa. The messages were outdoors and excellent (at 200/piece plus tip).
Verified review

2/10 Poor

Amazing grounds. Beautiful location. With the exception of the Valet and Housekeeping staff, all others act like a 3 star resort. Cant be bothered. Irritated at any requests. For 1500$ a night I would have expected a different level of service.
Verified review

10/10 Exceptional

Exclusive. Well maintained. Keep up the maintenance and the trails management.
Verified review

10/10 Exceptional

I was told years ago, if I ever wanted a romantic getaway, ave Rana was the right place to indulge in a splurge. My husband and I arrived here for our 3 year wedding anniversary and as soon as we drove up, we were floored by the service and outright beauty of the property. Check in includes a welcome wine and cheese (SO yummy) and our room was immaculate. We took a walk around the grounds and later soaked in the Japanese Bath House before dinner. Morning checkout is later that usual, so even one nights stay felt more than it was. We woke up early in that summer morning and went for a swim in both pools. It was only us at 8am and it was INCREDIBLE. Highly recommend. I can’t wait to come back!
Verified review

8/10 Very good

Very friendly stuff totally recommended for one night
Verified review

10/10 Exceptional

Ventana is a beautiful well apportioned resort that was perfect for our parents only get away!