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Monterey Plaza Hotel & Spa, Monterey

4 stars4 stars
400 Cannery RowMontereyCA93940United States of America
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Outstanding4.6 / 5
Room
Great room
Location
Great location
Service
Fantastic service
Cleanliness
Clean
1032See all 1,032 Hotels.com reviews
From 4,127 reviewsTripAdvisor Traveller Rating

Monterey Plaza Hotel & Spa, Monterey

from $229
  • Handicap Accessible, Ocean View, Balcony, Two Queen Beds
  • Handicap Accessible, Ocean View, Balcony, One King Bed
  • Room, 2 Queen Beds, Accessible
  • Room, 2 Queen Beds
  • Room, 2 Queen Beds, Accessible
  • Room, 2 Queen Beds, Balcony
  • Room, 1 King Bed, Balcony
  • Room, 2 Queen Beds
  • Room, 2 Queen Beds, Balcony, Partial View
  • Room, 1 King Bed, Accessible, View (Inland View)
  • Standard Room, 2 Queen Beds, Balcony, Partial View
  • Room, 2 Queen Beds, Accessible, View (Inland View)
  • Room, 1 King Bed
  • Room, 1 King Bed, Accessible
  • Room, 2 Queen Beds, Accessible, Balcony (Inland View)
  • Room, 1 Queen Bed
  • Room, 1 King Bed
  • Standard Room, 1 Queen Bed
  • Standard Room, 2 Queen Beds, Balcony
  • Standard Room, 2 Queen Beds
  • Standard Room, 2 Queen Beds, Balcony (Inland View)
  • Standard Room, 2 Queen Beds, Accessible, Ocean View
  • Standard, One King Bed, Inland View
  • Standard Room, 1 King Bed, Ocean View
  • Standard Room, 2 Queen Beds, Accessible, View (Inland View)
  • Room, 1 King Bed
  • Standard Room, 1 King Bed
  • Room, 2 Queen Beds
  • Standard Room, 1 King Bed, Balcony
  • Room, 2 Queen Beds, Accessible
  • Standard Room, 1 King Bed, Balcony (Inland View)
  • Standard Room, 2 Queen Beds, Ocean View
  • Room, 1 King Bed, Harbor View
  • Room, 1 King Bed, Accessible
  • Room, 2 Queen Beds, Accessible
  • Deluxe Room, 2 Queen Beds, Balcony, Ocean View
  • Standard Room, 1 King Bed, Accessible, View (Inland View)
  • Standard, Two Queen Beds, Inland View
  • Deluxe Room, 1 King Bed, Balcony, Ocean View
  • Room, 1 King Bed, Balcony, View (Inland View)
  • Room, 2 Queen Beds, View (Inland View)
  • Room (I2BH)
  • Room, 2 Queen Beds, Balcony, View (Inland View)
  • Room, 1 King Bed, Balcony
  • Room, 1 King Bed, View (Inland View)
  • Room (IKBH)

At a glance

Key facts

Hotel size

  • This hotel has 250 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon
  • Express check-in/out
An adult age 18 or older must assume all liability for the booking.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • WiFi and wired Internet access in rooms *

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Hotel Monterey Plaza
  • Monterey Plaza
  • Monterey Plaza Hotel
  • Monterey Plaza Hotel And Spa
  • Monterey Plaza Hotel Monterey
  • Monterey Plaza Resort
  • Plaza Hotel Monterey

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 17 years old are not allowed in the spa without adult supervision.

Guests under 13 years old are not allowed in the spa.

Parking height restrictions apply.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 29.00 per accommodation, per night

Resort fee inclusions:

  • Fitness center access
  • Internet access (may be limited)
  • Parking

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self parking costs USD 25 per day

Valet parking costs USD 25 per day with in/out privileges

Breakfast costs between USD 14 and USD 28 per person (approximately)

WiFi is available in guestrooms for USD 29.00 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 29.00 per stay (rates may vary)

Dial-up Internet access is available in guestrooms for an extra charge

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 10
  • Conference space
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • WiFi (surcharge)
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Vista Blue Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, and prenatal massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Guests under 17 are allowed in the spa with adult supervision. Guests under 13 years old are not allowed in the spa.

Dining

Schooners Coastal Kitchen - Overlooking the ocean, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Monterey Plaza Hotel & Spa, Monterey’s small print

Also known as

  • Hotel Monterey Plaza
  • Monterey Plaza
  • Monterey Plaza Hotel
  • Monterey Plaza Hotel And Spa
  • Monterey Plaza Hotel Monterey
  • Monterey Plaza Resort
  • Plaza Hotel Monterey

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Children under 17 years old are not allowed in the spa without adult supervision.

Guests under 13 years old are not allowed in the spa.

Parking height restrictions apply.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 29.00 per accommodation, per night

Resort fee inclusions:

  • Fitness center access
  • Internet access (may be limited)
  • Parking

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self parking costs USD 25 per day

Valet parking costs USD 25 per day with in/out privileges

Breakfast costs between USD 14 and USD 28 per person (approximately)

WiFi is available in guestrooms for USD 29.00 per night (rates may vary)

High-speed Internet access (wired) is available in guestrooms for USD 29.00 per stay (rates may vary)

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 1032 reviews

Monterey Plaza Hotel & Spa, Monterey
Excellent4.0 / 5
Pebble beach
Great hotel
1 night trip with friends
Monterey Plaza Hotel & Spa, Monterey
Good3.0 / 5
Great hotel but our room had ( and I counted) 15 pieces of furniture, half not necessary. I think it was storage for old furniture. I felt I was in a good will depot.
3 night romance trip
Monterey Plaza Hotel & Spa, Monterey
Outstanding5.0 / 5
One of Monterey's Very Best
It lived up to our high expectations.
2 night romance trip
Monterey Plaza Hotel & Spa, Monterey
Fair2.0 / 5
If Holiday Inn attempted "Luxury"
We found this hotel, which was priced much, much closer to costs in Carmel, but justified its high cost in Monterey because of the proximity to the water. The property billed itself as a "luxury" hotel/spa - but the service and aspects of the property tell a different story. Issues with our stay that justify the rating: 1. We arrived early, so our room was not ready. We asked the concierge about going into town to walk around while we waited for our hotel room. He sent us to downtown Monterey - which is run down with only a few choices for drinks and food. We spent most of our first day in this part of the city - ONLY to find out that much closer to hotel in the other direction was the aquarium area with shops, restaurants and wine bars. We were very disappointed with the guidance of the concierge. 2. Our stay was during the week between Christmas and New Year - oddly the hotel scheduled major renovations during this time which resulted in the non-stop jack-hammering of cement. So every guest that paid extra for a balcony (like us) and wanted to sit out and read could not. There was NO notice given by management of this. When the issue was raised, staff said they "were surprised too." 3. Food tray and wine accidentally delivered to our room. After being transferred multiple times when WE called to notify of the error we were asked to wait for someone to pick up tray. No efforts made to apologize for the inconvenience to us. For the price we paid, hoped for better.
2 night romance trip
Monterey Plaza Hotel & Spa, Monterey
Outstanding5.0 / 5
Great luxury hotel
We had a great experience. Would go there again.
3 night family trip

See all reviews

Monterey Plaza Hotel & Spa, Monterey

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