Hilo Hawaiian Hotel, Trademark Collection by Wyndham

Property class: 3.5

Choose dates to view prices

Reviews

8.2 out of 10
Very good

Bayfront views with classic Hilo ease

Set right on Hilo Bay on historic Banyan Drive, this oceanfront hotel keeps things easy with sweeping views that include Coconut Island and Mauna Kea. Days can revolve around the large freshwater pool and sun deck overlooking the water. The lobby’s natural wood floors and coral stone details give arrivals a distinctly Hawaiian feel.

  • Steakhouse nights

    WSW Steakhouse serves a refined steakhouse menu with a Hawaiian twist.

  • Wellness on site

    Book massages or acupuncture at Banyan Massage Hale for a reset.

  • Garden next door

    Step straight into Liliʻuokalani Gardens for pagodas, ponds, and botanicals.
$183 nightly
The total price is $217
Oct 24 - Oct 25
Total with taxes and fees

Amenities

  • Live local music with cocktails at Wai’oli Lounge
  • Souvenir water bottle plus refill station
  • Fitness center with machines and weights
  • Corner suites with kitchenette and living area
  • General store, gift shop, beauty salon on site
  • Coin-operated laundry for longer stays
These property details are summarized by AI

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for 1 King Bed, Banyan View, Non-Smoking

A spacious lobby with a reception desk, seating area, and large windows.

1 King Bed, Banyan View, Non-Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for 2 Double Beds, Banyan View, Non-Smoking

A spacious lobby with a reception desk, seating area, and large windows.

2 Double Beds, Banyan View, Non-Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Queen Beds, Ocean View, Non-Smoking

A hotel room with two beds, a large window with a view, a balcony, and a lamp.

2 Queen Beds, Ocean View, Non-Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing,Roll-in Shower,Ocean View)

A hotel room with two beds, a large window with a view, a nightstand with a lamp, and a door with a view.

Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing,Roll-in Shower,Ocean View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Ocean View)

A hotel room with two beds, a desk, a chair, and a balcony with a view.

Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Ocean View)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Oceanfront (1 Bedroom, Banyan View)

A hotel room with two beds, a desk, a chair, a bench, and a TV.

Suite, 2 Queen Beds, Non Smoking, Oceanfront (1 Bedroom, Banyan View)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

A hotel room with a large bed, a desk, a chair, and a view of palm trees through the window.

Room, 1 King Bed, Non Smoking, Ocean View

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

A hotel room with two beds, a large window with a view, a nightstand with a lamp, and a door with a view.

Room, 2 Queen Beds, Non Smoking, Ocean View

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

A balcony with wicker chairs and a view of a beach with palm trees.

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

7.0 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

A hotel room with two beds, a large window with a view, a nightstand with a lamp, and a door with a view.

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, Oceanfront

A hotel room with a large bed, a desk, a chair, and a view of palm trees through the window.

Premium Room, 1 King Bed, Non Smoking, Oceanfront

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Oceanfront

A hotel room with two beds, a large window with a view, a nightstand with a lamp, and a door with a view.

Premium Room, 2 Queen Beds, Non Smoking, Oceanfront

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Banyan View)

A hotel room with a large bed, a desk with a TV, a chair, and a balcony with curtains.

Room, 1 King Bed, Non Smoking (Banyan View)

7.6 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Banyan View)

A hotel room with two beds, a large window with a view, a nightstand with a lamp, and a door with a view.

Room, 2 Double Beds, Non Smoking (Banyan View)

8.0 out of 10
Very good
(16 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking (1 Bedroom, Banyan View)

A hotel room with a bed, a desk, a chair, a balcony with a view of trees, and a painting on the wall.

Junior Suite, 1 King Bed, Non Smoking (1 Bedroom, Banyan View)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Banyan View)

A hotel room with a sofa, armchair, ottoman, dining table, and chairs. There is a TV, a lamp, and a window with curtains.

Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Banyan View)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

A hotel room with a large bed, a desk with a TV, a chair, and a balcony with curtains.

Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

A hotel room with two beds, a large window with a view, a nightstand with a lamp, and a door with a view.

Room, 2 Double Beds, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

  • Sleeps 4
  • 2 Double Beds

Similar properties

An aerial view of a resort with a pool surrounded by lounge chairs, a building with multiple floors, and a rocky shoreline.
Grand Naniloa Hotel Hilo - a Doubletree by Hilton
Keaukaha
  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
8.2 out of 10, Very good, 1,379 reviews
$210 nightly
The price is $249
Oct 2 - Oct 3
Total with taxes and fees
Grand Naniloa Hotel Hilo - a Doubletree by Hilton
Compare similar properties
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
71 Banyan Dr, Hilo, HI, 96720

What's nearby

  • Naniloa Country Club - 1 min walk - 0.0 km
  • Liliuokalani Park and Gardens - 7 min walk - 0.6 km
  • Coconut Island Park - 9 min walk - 0.8 km
  • Bayfront Park - 17 min walk - 1.5 km
  • Port of Hilo - 3 min drive - 2.3 km

Getting around

  • Hilo Intl. Airport (ITO) - 7 min drive

Restaurants

  • ‪Ocean Front Kitchen - ‬19 min walk
  • ‪Ken's House of Pancakes - ‬12 min walk
  • ‪Hawaiian Style Cafe Hilo - ‬3 min drive
  • ‪Hale Inu Sports Bar - ‬4 min drive
  • ‪Verna's Drive In - ‬11 min walk

About this property

Hilo Hawaiian Hotel, Trademark Collection by Wyndham

  • At Hilo Hawaiian Hotel, Trademark Collection by Wyndham, you'll be within a 10-minute drive of Port of Hilo. Guests can take a dip in the outdoor pool or grab a bite to eat at WSW The Steakhouse, which serves breakfast and dinner. Other features include a bar/lounge, a fitness center, and a terrace. Fellow travelers say great things about the helpful staff and location.

At a glance

Hotel size

    • 286 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • Free onsite self parking
    • Electric vehicle charging point on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Snorkeling nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Hair salon

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Adjacent to a golf course
  • An outdoor pool
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Dining

WSW The Steakhouse - This steakhouse serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
ICafe/Waioli Lounge - This café serves light fare only. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 35.61 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness center access
    • In-room coffee
    • Newspaper
    • Phone calls (may be limited)

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 15 to 30 per person

Children & extra beds

  • Rollaway beds are available for USD 30.0 per day

Pets

  • Service animals exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
State tax ID - GE-189-318-3488-01

Also known as

Castle Hawaiian
Castle Hawaiian Hotel
Castle Hilo Hawaiian
Castle Hilo Hawaiian Hotel
Hilo Hawaiian Castle Hotel
Hilo Hawaiian Hotel
Hotel Castle Hilo Hawaiian
Hotel Hilo Hawaiian
Castle Hilo Hawaiian Hotel Hawaii
Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hotel
Castle Hilo Hawaiian Hotel Hotel Hilo

Frequently asked questions

Does Hilo Hawaiian Hotel, Trademark Collection by Wyndham offer free cancellation for a full refund?

Yes, Hilo Hawaiian Hotel, Trademark Collection by Wyndham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Yes, there's an outdoor pool.

Are pets allowed at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Hilo Hawaiian Hotel, Trademark Collection by Wyndham and nearby?

Have fun with activities like fishing, hiking, and kayaking, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a garden.

Are there restaurants at or near Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Yes, there's an onsite restaurant, WSW The Steakhouse.

What's the area around Hilo Hawaiian Hotel, Trademark Collection by Wyndham like?

Hilo Hawaiian Hotel, Trademark Collection by Wyndham is in Keaukaha, a short 7-minute drive from Hilo Intl. Airport (ITO) and 6 minutes' walk from Liliuokalani Park and Gardens. Travelers give top marks for the hotel's prime location.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hilo Hawaiian Hotel, Trademark Collection by Wyndham Reviews

8.2

Very Good

8.0

Cleanliness

7.6

Amenities

8.4

Staff & service

7.6

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant offered great food, excellent service, and a wonderful atmosphere. (89 reviews)
  • Parking was easy and accessible with plenty of available spaces. (55 reviews)
  • The hotel is close to beautiful beaches and offers a short walking distance to the ocean and pier. (16 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.
Report

Popular mentions

Room
Service staff
View
Location
Restaurant
Bay
Parks
Ocean view
Bathroom
Food

Reviews

Verified review

10/10 Exceptional

The staff were all kind and helpful. My room was lovely and clean. The food in the Bull Shed was delicious, and the discount on breakfast was a nice little perk.
Verified review

8/10 Very good

It has a comfortable bed and is clean. It's needing some maintenance. No microwave in the room and the pool is cold. It is safe,quiet and has a park and huge Banyan trees around it. We also liked the basement parking garage.
Verified review

10/10 Exceptional

Location was perfect and beautiful views.
Verified review

10/10 Exceptional

We were pleasantly surprised by the comfy beds, cool air conditioner, soft bedding and towels. The food in the restaurant was good. The staff was above and beyond. Great location and great value.
Verified review

10/10 Exceptional

Air conditioning good. Restaurant and bar good. View outstanding, front desk staff Mary outstanding.
Verified review

4/10 Fair

I don’t like to leave reviews but it’s for info to staff and others. AC in room would not cool room past 78 deg. Staff notified and adjusted set temp while we were out, no help. No follow up or offer to move rooms. Room was infested w/ roaches. Nice restaurant below. Plenty of parking. Convenient location. Nice staff. Common areas are clean and presentable, Room clean overall but work needed w pest control and air conditioning.
Verified review

10/10 Exceptional

The ocean view room with a balcony was amazing! It was so relaxing to sit out on the balcony and eat dinner!!
Verified review

8/10 Very good

The property appeared dated, but clean. The staff were wonderful!
Verified review

10/10 Exceptional

clean, big parking lot, staff are friendly.
Verified review

10/10 Exceptional

Very nice place to stay, clean rooms
Verified review

10/10 Exceptional

Great location, restaurant seafood buffet was excellent. We enjoyed our stay
Verified review

10/10 Exceptional

Clean room, location is in Banyan Drive and an excellent place, close to the park, our room has the ocean front and Mauna Kea view
Verified review

8/10 Very good

Room was good. Staff was excellent. Only problem were baby roaches around the sink and on the table below the tv. Otherwise everything else was good.
Verified review

8/10 Very good

The location was great for getting to sites, restaurants near by and taking walks around the bay. The beds were very comfortable and hotel was well maintained.
Verified review

10/10 Exceptional

Location is great. The ocean view is great. We had a nice walk to Japanese Garden and around the hotel. Went to Suisan nearby and had Poke over rice.
Verified review

10/10 Exceptional

A little dated but great stay, nice staff best location and convenient parking
Verified review

10/10 Exceptional

Amazing staff - very helpful. Room was good.
Verified review

10/10 Exceptional

It was fantastic location, great trip!
Verified review

8/10 Very good

Room was nice and clean but had a small cockroach problem
Verified review

8/10 Very good

Clean and very nice hotel on the water in Hilo. We enjoyed our stay and thought the people on the staff were quite friendly.
Verified review

8/10 Very good

Staff was very friendly. The rooms show some wear but clean. Bed and linens were very nice.
Our room
View of the shore of the hotel
Verified review

8/10 Very good

Friendly staff. We needed a rollaway bed and they provided the bed very quickly and the room was clean. Check out was easy.
Verified review

8/10 Very good

The staff was very friendly, especially Maui who was always very personable. They were so friendly that I bought a Hopia Cake for them to share. A very beautiful hotel. Too bad the bridge that leads to Coconut Island is broken because I was really looking forward to going to it. The WSW Restaurant had great food. In fact, I believe I had one of the best steaks when I ordered the Sizzling Steak.
Verified review

10/10 Exceptional

Wonderful hotel! Welcoming, friendly, clean, good bed, wonderful view! The extra money for the ocean view with the view of Mauna Kea over the harbor is totally worth it. We enjoyed sitting on our lanai & watching the fishermen down below, & the sailboats & canoes, & even the freighters. Enjoy!
Verified review

10/10 Exceptional

View staff ample parking. Good restaurant