citizenM Boston Back Bay

Property class: 4
Hotel with restaurant, near Northeastern University

Choose dates to view prices

CitizenM Boston Back Bay offers a great location, putting you within just a 10-minute walk of Newbury Street and Northeastern University. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at canteenM, which serves international cuisine. Also, Fenway Park and Copley Square are within a 15-minute walk. The property is just a short walk to public transportation: Hynes Convention Center Station is steps away and Kenmore Station is 8 minutes.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
$134 nightly
The total price is $156
Nov 23 - Nov 24
Total with taxes and fees

Room options

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk, a red chair, and a small seating area.

Room, 1 King Bed

8.8 out of 10
Excellent
(41 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

A modern hotel room with a large window offering a city view, a bed with white linens, and a unique architectural building in the background.

Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(55 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

A modern bedroom with a large bed, a desk, and a view of the city.

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

A modern hotel room with a large bed, a desk, a chair, and a city view through the window.

Premium Room, 1 King Bed (View)

8.4 out of 10
Very good
(33 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Nov 26 - Nov 27
Total with taxes and fees
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About the neighborhood

Map
408 Newbury street, Boston, MA, 02115

What's nearby

  • Newbury Street - 1 min walk - 0.1 km
  • Berklee College of Music - 3 min walk - 0.3 km
  • Hynes Convention Center - 5 min walk - 0.5 km
  • Northeastern University - 8 min walk - 0.7 km
  • Fenway Park - 10 min walk - 0.9 km

Getting around

  • Boston, MA (BNH-Boston Harbor Seaplane Base) - 18 min drive
  • Logan International Airport (BOS) - 20 min drive
  • Norwood, MA (OWD-Norwood Memorial) - 31 min drive
  • Bedford, MA (BED-Laurence G. Hanscom Field) - 32 min drive
  • Beverly, MA (BVY-Beverly Municipal) - 39 min drive
  • Lawrence, MA (LWM-Lawrence Municipal) - 40 min drive
  • Boston Yawkey Station - 14 min walk
  • Back Bay Station - 16 min walk
  • Boston Ruggles Station - 20 min walk
  • Hynes Convention Center Station - 1 min walk
  • Kenmore Station - 8 min walk
  • Symphony Station - 9 min walk

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪The Bebop - ‬3 min walk
  • ‪Chicha San Chen 吃茶三千 - ‬1 min walk
  • ‪Sonsie - ‬3 min walk
  • ‪Dillon's - ‬4 min walk

About this property

citizenM Boston Back Bay

  • CitizenM Boston Back Bay offers a great location, putting you within just a 10-minute walk of Newbury Street and Northeastern University. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at canteenM, which serves international cuisine. Also, Fenway Park and Copley Square are within a 15-minute walk. The property is just a short walk to public transportation: Hynes Convention Center Station is steps away and Kenmore Station is 8 minutes.

At a glance

Hotel size

    • 399 rooms
    • Arranged over 14 floors

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability

Special check-in instructions

    • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
    • Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • No onsite parking

Other information

    • Smoke-free property

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Reviews

citizenM Boston Back Bay Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The rooftop bar and food options were great, and the atmosphere was really nice. (64 reviews)
  • Breakfast was convenient, reasonably priced, and offered a variety of options. (72 reviews)
  • The gym was great, very airy and had options including a water-based rower. (9 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

Good clean hotel. Location is great
Verified review

8/10 Very good

Staff was great! Hotel scent could be too strong.
Verified review

10/10 Exceptional

Excellent location, right across from a T station and close to tons of restaurants and shopping. The room was small but quiet and comfortable. Overall, excellent stay.
Verified review

10/10 Exceptional

Clean room, easy check in from a late flight
Verified review

10/10 Exceptional

Funky, fun, perfectly sized room (not grand; still functional) and great location.
Verified review

10/10 Exceptional

Great location! Hotel was close to shops and restaurants. The interior is super cute with a retro vibe. The room was clean and the bed was decent. Front desk staff was very friendly and helpful. The only negative experience was the waitstaff at the bar. Both nights they showed their annoyance when asking for service because it was near closing time.
Verified review

8/10 Very good

Small, but nice room. Very comfortable bed. Great to get coffee, tea and water from the bar 24/7. Would definitely come back.
Verified review

10/10 Exceptional

Loved our stay here. It’s a great location with a beautiful view and a nice vibe. The breakfast and coffee were really good and the bed was comfy. No complaints for our first time at a citizenM. Will be back!
Verified review

10/10 Exceptional

Staff was very helpful, convenient lots of dining options in walking distance, not a far walk too Fenway Park,
Verified review

10/10 Exceptional

Everything was great and the perfect location!
Verified review

10/10 Exceptional

The hotel is in a good location, the check-in process was quick, and the room was small but cozy. The staff is friendly and helpful at all times. The breakfast is very good; I will definitely stay here again when I return to Boston.
Verified review

10/10 Exceptional

Great location and friendly service guests.
Verified review

10/10 Exceptional

Very modern and trendy… fun atmosphere. Conveniently located for Fenway events. Lots of comfortable space to socialize or chill out in lobby bar/outside area. Great breakfast! Would absolutely book again.
Verified review

10/10 Exceptional

Excellent location. Cool vibe. Water could have been warmer and better pressure in shower.
Verified review

6/10 Good

Tiny rooms. No cups/glassware in room. No flat sheet on bed. Good location, pleasant staff.
Verified review

10/10 Exceptional

Quirky hotel but so clean. Rooms are small but so perfectly designed very modern. We had a room on 11th floor with Boston view. Self check in was easy. We picked the hotel because it was within walking distance to Fenway Park. Close to restaurants and much more.
Verified review

10/10 Exceptional

Small, cozy room but with a good view, just the way I like it! Close to the subway and newbury street for shopping!
Verified review

8/10 Very good

The hotel is fun and the staff is very friendly. Breakfast could have more variety. Parking is far for seniors with constrained walking and expensive.
Verified review

10/10 Exceptional

Great location and able to walk everywhere.
Verified review

8/10 Very good

Clean room, lots to do in the area
Verified review

8/10 Very good

Very clean and easy to check in and out.
Verified review

10/10 Exceptional

It was a perfect location and very clean and high tech of a room.
Verified review

10/10 Exceptional

I stayed there for 2 nights while moving my son into an apartment for school at BU. The room is extremely small, but efficient and had everything I needed. The shower was nice and the bed was comfy. I ate breakfast there 1 morning ($22). It was very good and came with a custom coffee. Definitely recommend for a solo or couple traveler.
Verified review

10/10 Exceptional

Excelent service and exceptional location for areas
Verified review

10/10 Exceptional

Clean, comfortable, very well located 10/10