Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Property class: 4

Choose dates to view prices

Reviews

8.2 out of 10
Very good

Waterfront Hilo stays with island energy

Set on Banyan Drive in Keaukaha, this historic waterfront hotel sits right on Hilo Bay, with views toward Coconut Island. Days can move from a heated outdoor pool with sundeck and cabanas to a meal at the signature restaurant and bar, where creative-casual dishes pair well with reef-lined bay scenery.

  • Signature dining and drinks

    Creative-casual “farm to fork” fare plus a bar, served with bay views.

  • On-site golf time

    Play the on-site nine-hole course whenever the mood strikes.

  • Fitness on your schedule

    A 24-hour gym with modern weights and Peloton bikes.
$210 nightly
The total price is $249
Oct 24 - Oct 25
Total with taxes and fees

Amenities

  • Open-air lobby with sweeping Hilo Bay views
  • Complimentary lobby station with coffee, teas, POG
  • Open-air lobby bar with ocean-view deck
  • Bike, paddleboard, kayak, and snorkel gear
  • Rooms with floor-to-ceiling windows and microwaves
  • Walk to Liliuokalani Park and Gardens
These property details are summarized by AI

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Room, 1 King Bed, Microwave

A hotel room with a bed, a desk, a TV, a wardrobe, and a bathroom visible through an open door.

Room, 1 King Bed, Microwave

8.6 out of 10
Excellent
(48 reviews)
  • Mountain view
  • 298 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 1 King Bed, Kitchenette, Oceanfront

A balcony with a glass table and two chairs, overlooking a body of water.

Junior Suite, 1 King Bed, Kitchenette, Oceanfront

8.6 out of 10
Excellent
(13 reviews)
  • Ocean view
  • 742 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Microwave (with Soaker Tub)

A hotel room with a sofa, a round coffee table, a desk with a chair, and a large TV. The room has a view of a body of water and palm trees.

Suite, 1 King Bed, Microwave (with Soaker Tub)

  • Ocean view
  • 550 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Microwave

A hotel room with a bed, a desk with a TV, a refrigerator, and a microwave.

Room, 2 Queen Beds, Microwave

8.4 out of 10
Very good
(70 reviews)
  • Mountain view
  • 298 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Microwave, Oceanfront

A balcony with two chairs, a view of the sea, and palm trees.

Room, 1 King Bed, Microwave, Oceanfront

8.0 out of 10
Very good
(44 reviews)
  • Ocean view
  • 369 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Microwave, Ocean View

A hotel room with a large bed, a desk with a chair, a TV, a nightstand, and a view of the sea.

Room, 1 King Bed, Microwave, Ocean View

7.8 out of 10
Good
(67 reviews)
  • Ocean view
  • 298 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Microwave, Oceanfront

A hotel room with a bed, a desk with a computer, a TV, and a view of the ocean.

Room, 2 Queen Beds, Microwave, Oceanfront

8.2 out of 10
Very good
(54 reviews)
  • Ocean view
  • 369 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds, Microwave, Ocean View

A hotel room with two beds, a desk with a TV, and a large window offering a view of a body of water and greenery.

Room, 2 Queen Beds, Microwave, Ocean View

8.8 out of 10
Excellent
(55 reviews)
  • Ocean view
  • 298 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 Queen Bed, Accessible, Balcony (Lanai Mobility&Hearing,Roll-in Shower)

A hotel room with a large bed, a wooden wardrobe, a desk, and a view of a body of water and palm trees.

Room, 1 Queen Bed, Accessible, Balcony (Lanai Mobility&Hearing,Roll-in Shower)

  • Ocean view
  • 330 sq ft
  • Sleeps 1
  • 1 Queen Bed
  • Free wired internet

View all photos for Room, 1 Queen Bed, Accessible, Balcony (Mobility & Hearing, Bathtub)

A hotel room with a large bed, a wooden wardrobe, a desk, and a view of a body of water and palm trees.

Room, 1 Queen Bed, Accessible, Balcony (Mobility & Hearing, Bathtub)

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 369 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing, Bathtub)

A hotel room with a large bed, a desk with a chair, a TV, and a balcony with a view of palm trees and a body of water.

Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing, Bathtub)

8.4 out of 10
Very good
(8 reviews)
  • Ocean view
  • 369 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing, 3x3 Shower)

A hotel room with a bed, a desk, a TV, a wardrobe, and a bathroom visible through an open door.

Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing, 3x3 Shower)

  • Ocean view
  • 369 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Map
93 Banyan Dr, Hilo, HI, 96720

What's nearby

  • Naniloa Country Club - 2 min walk - 0.2 km
  • Liliuokalani Park and Gardens - 9 min walk - 0.8 km
  • Bayfront Park - 19 min walk - 1.6 km
  • Port of Hilo - 3 min drive - 2.3 km
  • Wailoa Art Center - 3 min drive - 2.7 km

Getting around

  • Hilo Intl. Airport (ITO) - 8 min drive
  • Kona Intl. Airport (KOA) - 105 min drive

Restaurants

  • ‪Big Island Candies - ‬3 min drive
  • ‪Ocean Front Kitchen - ‬17 min walk
  • ‪Hawaiian Style Cafe Hilo - ‬3 min drive
  • ‪Ken's House of Pancakes - ‬10 min walk
  • ‪Verna's Drive In - ‬9 min walk

About this property

Grand Naniloa Hotel Hilo - a Doubletree by Hilton

  • Grand Naniloa Hotel Hilo - a Doubletree by Hilton features a golf course and puts you within a 10-minute walk of Coconut Island Park. Guests can take a dip in the outdoor pool or grab a bite to eat at Ka Lihikai Restaurant, which serves breakfast, lunch, and dinner. There are 2 bars/lounges, a 24-hour fitness center, and in-room conveniences like refrigerators and microwaves. The helpful staff and location get great marks from fellow travelers.

At a glance

CHECK-IN
4:00pm
CHECK-OUT
11:00am

Hotel size

    • 379 units
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Onsite self parking (USD 14 per night)
    • Onsite valet parking (USD 39 per night; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing
  • Helicopter/airplane tours
  • Kayaking
  • Canoeing
  • Sailing
  • Boat tours
  • Snorkeling
  • Surfing/body boarding
  • Fishing
  • Beach nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Ziplining nearby

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space (11001 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool cabanas (surcharge)
  • Golf cart on site
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1960
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • Golf course on site
  • Golf driving range on site
  • An outdoor pool
  • Golf pro shop on site
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 48-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Weekly housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Recycling
  • Water-efficient showers only
  • Mobile key entry

Special features

Dining

Ka Lihikai Restaurant - This restaurant serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 46.00 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Business center/computer access
    • Fitness center access
    • In-room bottled water
    • In-room coffee
    • In-room safe
    • Phone calls (may be limited)

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees

Parking

  • Self parking costs USD 14 per night
  • Valet parking costs USD 39 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
State tax ID - W 50540186.01

Also known as

Hilo Naniloa
Grand Naniloa Hotel Hilo
Hotel Naniloa
Hotel Naniloa Hilo
Naniloa
Naniloa Hilo
Naniloa Hilo Hotel
Naniloa Hotel
Naniloa Hotel Hilo
Hawaii Naniloa Hotel Hilo
Hi Naniloa Hotel Hilo
Hilo Naniloa Hotel Hawaii
Naniloa Volcanoes Hilo
Naniloa Volcanoes Hotel Hilo
Grand Naniloa Hilo
Grand Naniloa
Grand Naniloa Hotel Hilo Doubletree Hilton
Grand Naniloa Hotel Doubletree Hilton
Grand Naniloa Hilo Doubletree Hilton
Grand Naniloa Doubletree Hilton
Grand Naniloa Hotel Hilo - a DoubleTree By Hilton Hawaii
Hilo Naniloa Hotel
Grand Naniloa Hotel Hilo a Doubletree by Hilton
Grand Naniloa Hotel
Grand Naniloa Hotel Hilo a Doubletree by Hilton
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Hilo
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Resort
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Resort Hilo

Frequently asked questions

Does Grand Naniloa Hotel Hilo - a Doubletree by Hilton offer free cancellation for a full refund?

Yes, Grand Naniloa Hotel Hilo - a Doubletree by Hilton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

Yes. Self parking costs USD 14 per night. Valet parking costs USD 39 per night.

What are the check-in and check-out times at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

Check-in start time: 4:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

What is there to do at Grand Naniloa Hotel Hilo - a Doubletree by Hilton and nearby?

Have fun with onsite activities like kayaking, sailing, and rowing, and practice your swing at the golf course. Additional recreation onsite includes helicopter/airplane tours. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include 2 bars and a 24-hour fitness center. Grand Naniloa Hotel Hilo - a Doubletree by Hilton also has a picnic area and a garden.

Are there restaurants at or near Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

Yes, there's an onsite restaurant, Ka Lihikai Restaurant.

What's the area around Grand Naniloa Hotel Hilo - a Doubletree by Hilton like?

Grand Naniloa Hotel Hilo - a Doubletree by Hilton is in Keaukaha, a short 8-minute drive from Hilo Intl. Airport (ITO) and 8 minutes' walk from Liliuokalani Park and Gardens. Travelers love the resort's prime location.

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Reviews

Grand Naniloa Hotel Hilo - a Doubletree by Hilton Reviews

8.2

Very Good

8.4

Cleanliness

8.0

Amenities

8.6

Staff & service

7.6

Property conditions & facilities

Guest review summary

What guests liked

  • The on-site restaurant offered excellent food, great selection, and friendly staff. (77 reviews)
  • The hotel's beach location offers beautiful views, swimmable areas, and opportunities for tidepooling and spotting marine life. (16 reviews)
  • The pool area is clean, refreshing, and offers beautiful ocean views, with some guests enjoying it as a highlight of their stay. (22 reviews)
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Popular mentions

Room
Service staff
View
Location
Restaurant
Lobby
Bathroom
Food
Ocean view
Bed

Reviews

Verified review

8/10 Very good

Considering they just went through a bad storm, this hotel was clean and the staff were courteous and friendly. Room was clean and we enjoyed our getaway.
Verified review

8/10 Very good

The staff was incredibly caring and accommodating. The property could benefit from a bit of refreshing to enhance its charm. The food was simple, but the drinks were undeniably delightful. The room was spotless, and the view was breathtakingly surreal.
Verified review

10/10 Exceptional

Excellent Hotel and property, the views were amazing, we really enjoyed our short stay
Verified review

6/10 Good

The staff was amazingly friendly and accommodating with every request we had from check-in to check out. We love the view out of our balcony the restaurant prepared a wonderful breakfast that we really enjoyed Carlos at the front desk had wonderful service as well as a girl at the valet desk I don’t remember her name who carried our groceries out of the car and watch them for us. Whenever we talked or saw someone from housekeeping, they were lovely, friendly, and so accommodating everybody on your staff that we came in contact with definitely deserves a shout out for their five star service.
Verified review

10/10 Exceptional

Clean rooms Great food and drinks Bar was great
Verified review

8/10 Very good

Nice place with clean room.
Verified review

8/10 Very good

Rooms were clean and the staff was excellent.
Verified review

10/10 Exceptional

the days were spent mostly away from room touring coming home to a fresh room was perfect. The meals downstairs quality, flavor driven as well presented in appetizing visually appealing manor. Staff very helpful, kind and customer friendly,,,
Verified review

4/10 Fair

The Grand Naniloa is located just outside the downtown Hilo area and close to the airport. The surrounding area is a mixed bag, some lovely gardens and trees, but then also adjacent to an abandoned hotel. The self parking lot, across the street from the property, is a poorly maintained gravel lot with potholes everywhere! The property is in desperate need of renovation and cleaning. It’s clear the hotel structure and the rooms aren’t well maintained. The room cleanliness was technically fine but not quality you’d hope or expect from a DoubleTree/Hilton property. Everything is showing wear and tear and the sinks and shower didnt really drain well. I wouldn’t not stay here again nor recommend it to others.
Verified review

8/10 Very good

The property overlooking our ocean view was spectacular. We so enjoyed ourselves. We came to Hilo after 20 + years for a family wedding and was very much peased
Verified review

10/10 Exceptional

Good location. Clean room. Complimentary cookies and drink tickets are nice. Parking costs $14/night for self parking.
Verified review

10/10 Exceptional

Wonderful location for access to beaches, waterfalls, volcanoes and more
Verified review

10/10 Exceptional

The Aloha Spirit of your staff was exceptional. Mahalo from my family and me from Lahaina our home🌈😘🙏🤗🌈Aloha Ginger Kaniho Lum and Ohana🌺
Verified review

10/10 Exceptional

Friendly staff. Didn’t like the elevator issues.
Verified review

8/10 Very good

Nice room friendly staff.
Verified review

8/10 Very good

Great Hotel to stay in on the Hilo side. The staff is great just the room cleaning could be better specially the bathroom.
Verified review

10/10 Exceptional

Very expensive if you're just looking for a place to rest your head between excursions, but the location and amenities were nice.
Verified review

10/10 Exceptional

Such a great location and staff. It’s the only place to stay in Hilo! We loved it.
Verified review

10/10 Exceptional

We came for the Merrie Monarch festivities. Staff is amazing, the room was clean. We enjoyed breakfast and a late lunch early dinner...the food was amazing!!!
Verified review

10/10 Exceptional

Our stay was excellent from check in to check out. The hotel restraint was good with live entertainment. The hotel is also close to other excellent restaurants in Hilo.
Verified review

8/10 Very good

The property was perfect with great views. Our room was right next to a stairwell and there was a lot of loud clanking...like pipes banging. Otherwise, the room was cool and the staff great. The grounds were beautiful
Verified review

10/10 Exceptional

My favorite was the tub with a view overlooking the hilo bay it was very romantic
Verified review

10/10 Exceptional

The hotel was clean, comfortable, beautiful with a very kind staff.
Verified review

10/10 Exceptional

Room service was great and quick, especially after a long day of traveling. The girls at the front desk are fantastic and so incredibly kind. The view was also beautiful.
Verified review

10/10 Exceptional

Was there for a conference and stayed through the hurricane. I cannot express enough gratitude for the excellent staff at Grand Naniloa. From the kitchen - yes still catering and offering clean water, to the engineers to the front desk to the valet and cleaning crews. This was a stressful time for everyone around the islands and especially for Hawaii! This hotel did a great job keeping us all informed, safe, fed and hydrated through a wild weekend. Sure it would have been nice to "use more amenities," but watching the hotel operate as a well oiled machine during a storm was magic. Glow sticks during the power outage was cherry on top! Thank you for welcoming evacuees and guests with aloha and flexibility! You have my business for life!