One Central Hotel, Cebu

The stay was quite pleasant with an excellent breakfast buffet to start the days, good mattresses, nice showers, and bathroom facilities. The hotel has been operating about two years and appeared to be fully booked. A real plus is the location of the hotel, with parking on lower floors and guest rooms all above the 9th floor, where the Front Desk, Restaurant, Ballroom, and some meeting room's are. This cuts down on street noise and provides interesting overlooks of the surrounding area, with city, harbor and mountain views. If I were forced to mention drawbacks, I suppose the first wou be that rooms are not fully soundproofed, so an extra loud TV in the adjacent room, or extremely loud church festival, with music, especially drums, and amplified religious worship services can be annoyingly audible, even on uppermost floors, with all windows closed. I don't think anywhere nearby can escape the festival noise we had not experienced on any prior visits. All things considered, this is still my first choice in hotels in Cebu. It fits my budget and has features normally found in much higher priced properties.

Bad service! Terrible food. - pool only have two chairs and the sun is gone from the rooftop from 1.30 pm.

No hot water in shower and tile floors were splochy and not clean

New hotel in Cebu City center. The breakfast and dinner are both good at the hotel. Also conviently located near the mall. Downside is that it's hard to walk outside the hotel for traffic and there is only two elevators.

Room great laundry to expensive

Food is crazy good...3.5 star Hotel indeed

Great value place except the double bed in the room was small. It was barely large enough for 2 persons. When I raised my concern with the front desk staff they politely advised that was their standard sized bed

The hotel offered comfort that was worth more than the price paid for. The bed was so cozy that at one point I slept for 9 hours straight. The breakfast buffet had varied excellent daily selections in a capacious mess hall. The staff was pleasant, friendly, and helpful. The pool at the rooftop has a nice seaside view. Daily commute was always easy given that it is situated in the corner of two major streets. The hotel allows room service for massages from the massage parlor located within the building. The mall beside it has various restaurants apart from the ones within the hotel. It also has a mini grocery shop and money exchange/remittance center at the lower ground floor.

I would give the staff 5 stars. The reason I have to rate this lower is because I bought some food from the restaurant the first night and found a hair in my food. The next morning, I opened up the container containing the noodles for breakfast and there was a baby cockroach crawling around in the noodles. If I had not found the hair in my food or the cockroach, I would have given this hotel 5 stars. The staff was made aware of the issues. Room was clean and had a good room layout. You have to let the water run for 10-15 minutes in the shower before you get hot water. Rooftop pool was nice. Staff were very attentive and friendly.