Cleveland Marriott Downtown at Key Tower

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Primary image
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board

Overview of Cleveland Marriott Downtown at Key Tower

Cleveland Marriott Downtown at Key Tower

4.0 star property
4-star hotel with spa, near FirstEnergy Stadium

8.8/10 Fabulous

990 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Internet access
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
The price is $170
Price available on 6/16/2022
Map
1360 West Mall Drive, Cleveland, OH, 44114
Main amenities
  • 400 smoke-free guestrooms
  • Housekeeping (on request)
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Health club
  • Valet parking
  • Self parking
  • Room service
  • Massage/treatment rooms
  • Business center
  • 15 meeting rooms
  • 24-hour front desk
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Downtown Cleveland
  • Public Square - 3 min walk
  • Huntington Convention Center of Cleveland - 4 min walk
  • Horseshoe Casino - 6 min walk
  • Cleveland Arcade - 6 min walk
  • East 4th Street - 6 min walk
  • JACK Cleveland Casino - 7 min walk
  • FirstEnergy Stadium - 11 min walk
  • Rock and Roll Hall of Fame - 13 min walk
  • Great Lakes Science Center - 15 min walk
  • Rocket Mortgage FieldHouse - 15 min walk

Getting around

  • Cleveland, OH (BKL-Burke Lakefront) - 5 min drive
  • Cleveland Hopkins International Airport (CLE) - 16 min drive
  • Cleveland, OH (CGF-Cuyahoga County) - 20 min drive
  • Cleveland Station - 14 min walk
  • Tower City-Public Square Station - 10 min walk

About this property

Cleveland Marriott Downtown at Key Tower

Located 1.6 mi (2.5 km) from the airport, Cleveland Marriott Downtown at Key Tower offers a great location, putting you within just a 10-minute walk of Huntington Convention Center of Cleveland and Cleveland Arcade. You can visit the spa to be pampered with deep-tissue massages, body wraps, or Ayurvedic treatments, and Greatroom, one of 3 restaurants, serves American cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a health club are other highlights, and rooms at this upscale hotel offer up nice touches like premium bedding and pillow menus. Fellow travelers like the helpful staff and location. Public transportation is close by: Tower City-Public Square Station is just 10 minutes by foot.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 400 rooms
  • Arranged over 25 floors

Arriving/Leaving

  • Check-in time from 4 PM - midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome
  • Up to 75 lbs

Internet

  • Free WiFi in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite self parking (USD 16 per day)
  • Onsite valet parking (USD 35.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Grocery/convenience store

What to do

  • Fitness classes
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Ski area nearby

Working away

  • Business center
  • 15 meeting rooms
  • Conference space (17918 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1991
  • ATM/banking
  • Library
  • Health club
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower

Languages spoken

  • English

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Phone
  • Desk chair

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Ascend Spa has 5 treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including Ayurvedic.

The spa is open daily.

Dining

Greatroom - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Public Square Pantry - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.
Il Venetian - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 14.95 per day (rates may vary)
  • Wired Internet access is available in guestrooms for USD 17.95 per night (rates may vary)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 50.0 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100.00 per pet, per stay

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs USD 16 per day
  • Valet parking costs USD 35.00 per day with in/out privileges

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Cleveland Marriott Downtown Key Center
Key Marriott
Marriott Key
Marriott Key Hotel
Marriott Key Hotel Cleveland Downtown Center
Cleveland Marriott Downtown Key Center Hotel
Marriott Downtown Key Center Hotel
Marriott Downtown Key Center
Cleveland Marriott Downtown At Key Center Ohio
Marriott Cleveland Downtown At Key Hotel Cleveland
Cleveland Marriott Downtown at Key Center
Cleveland Marriott Downtown at Key Tower Hotel
Cleveland Marriott Downtown at Key Tower Cleveland
Cleveland Marriott Downtown at Key Tower Hotel Cleveland

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.2/10

Cleanliness

9.1/10

Staff & service

8.3/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Holli, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Fun night in the city. Great view from our room.
View from our room
Browns Stadium great view from our window
View of Lake Erie
Lynnette, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I had a wonderful stay. The room was very clean and comfortable
Diane, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Had a wonderful time. First time in Cleveland. Was able to walk to the ball fields and the hall of fame.
James, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful!
So welcoming, very clean and parking was convenient. Such a friendly staff! Thank you!
Brooke, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great place
Robert, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Sharon, 1-night trip
Verified Hotels.com guest review

6/10 Good

Eh.....
The coffee maker didn't have all the pieces to function. The TV selection and TV speed was terrible. It took 3 seconds for every channel to change.
1-night trip
Verified Hotels.com guest review

2/10 Poor

Bill, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dave, 1-night trip
Verified Hotels.com guest review