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Cleveland Marriott Downtown at Key Tower

4.0 star property
Hotel with spa, near Huntington Bank Field

Choose dates to view prices

Reviews

8.8 out of 10
Excellent
Cleveland Marriott Downtown at Key Tower offers a vibrant retreat in the heart of Downtown Cleveland. Indulge in American cuisine, unwind by the firepit or explore the nearby Huntington Convention Center of Cleveland and JACK Casino. Fitness classes, a hair salon, and helpful staff are just some perks that make this hotel near home.
$159 nightly
The total price is $187
May 24 - May 25
Total with taxes and fees

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Connecting rooms available

Why we love this property

Business meets pleasure
Strategic city center location offers 15 meeting rooms for productivity. After work, indulge in spa treatments and unwind at the hotel bar.
Fine dining trio
Food enthusiasts can enjoy 3 restaurants featuring American cuisine and sushi. Vegan and vegetarian options are available, and a bar enhances the experience.
Soul-soothing retreat
The full-service spa offers Ayurvedic treatments and massages in serene treatment rooms. Fitness classes and a garden create a holistic wellness experience.

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Club Room, 2 Double Beds, Lake View

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 2 Double Beds, Lake View

9.4 out of 10
Exceptional
(10 reviews)
  • Lake view
  • 234 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Corner

8.8 out of 10
Excellent
(13 reviews)
  • City view
  • 234 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds

9.4 out of 10
Exceptional
(25 reviews)
  • 234 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

9.2 out of 10
Wonderful
(35 reviews)
  • 234 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Corner (Lake View)

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 King Bed, Corner (Lake View)

8.0 out of 10
Very good
(7 reviews)
  • City view
  • 234 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 234 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Lake View

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 King Bed, Lake View

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 234 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 Double Bed, Corner

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 Double Bed, Corner

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 Double Bed, Corner

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 Double Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds (Hearing Accessible)

8.0 out of 10
Very good
(3 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 237 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 237 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 237 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Lake View (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 King Bed, Lake View (Hearing Accessible)

  • 237 sq ft
  • Sleeps 4
  • 1 King Bed

Club Studio Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living room

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 Bedroom

Premium bedding, in-room safe, desk, blackout drapes

Presidential Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 234 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
Hilton Cleveland Downtown
Downtown Cleveland
  • Pool
  • Pet friendly
  • Parking available
  • Internet access
9.2 out of 10, Wonderful, 1,411 reviews
$152 nightly
The price is $179
May 25 - May 26
Total with taxes and fees
Hilton Cleveland Downtown
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About the neighborhood

Map
1360 West Mall Drive, Cleveland, OH, 44114

What's nearby

  • Huntington Convention Center of Cleveland - 3 min walk - 0.3 km
  • JACK Cleveland Casino - 5 min walk - 0.4 km
  • Rocket Arena - 8 min walk - 0.7 km
  • Huntington Bank Field - 10 min walk - 0.9 km
  • Progressive Field - 11 min walk - 1.0 km

Getting around

  • Cleveland, OH (BKL-Burke Lakefront) - 5 min drive
  • Cleveland Hopkins International Airport (CLE) - 16 min drive
  • Cleveland, OH (CGF-Cuyahoga County) - 20 min drive
  • Cleveland Station - 14 min walk
  • Tower City-Public Square Station - 10 min walk

Restaurants

  • ‪Hotel Cleveland Lounge Bar - ‬5 min walk
  • ‪Cafe on Four - ‬6 min walk
  • ‪Chipotle Mexican Grill - ‬5 min walk
  • ‪Fahrenheit - ‬4 min walk
  • ‪Masa & Agave Cantina - ‬3 min walk

About this property

Cleveland Marriott Downtown at Key Tower

  • Cleveland Marriott Downtown at Key Tower puts you in a great location, within a 15-minute walk of Huntington Convention Center of Cleveland and JACK Cleveland Casino. Guests can visit the spa to be pampered with deep-tissue massages, Ayurvedic treatments, or mani/pedis, and Greatroom, one of 3 restaurants, serves American cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a health club, and a fitness center. The helpful staff and location get great marks from fellow travelers. Public transportation is close by: Tower City-Public Square Station is just 10 minutes by foot.

At a glance

DONE

Hotel size

    • 400 rooms
    • Arranged over 25 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 40 lbs per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • WiFi (speed: 25+ Mbps) in rooms*
LOCAL_PARKING

Parking

    • Covered onsite self parking (USD 25.99 per day)
    • Covered onsite valet parking (USD 48.00 per day; includes in/out privileges)
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Fitness classes
  • Bicycle rentals nearby
  • Golfing nearby
  • Horse riding nearby
  • Ski area nearby

Working away

  • 15 meeting rooms
  • Conference space (17918 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1991
  • ATM/banking
  • Garden
  • Health club
  • Full-service spa
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall
  • Reception hall
  • Firepit
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Ceiling hoist

Room amenities

Be entertained

  • Cable/satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 25+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Meal delivery service
  • Mini-fridge
  • Free bottled water

More

  • Housekeeping on request
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including Ayurvedic. The spa is open select days.

Dining

Greatroom - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Marble Room Sushi - This restaurant specializes in sushi and serves brunch and dinner. Open daily.
Il Venetian - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Open select days.
Savour Coffee and Creatio - Onsite coffee shop. Open select days.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 14.95 per day (rates may vary)

Children & extra beds

  • Rollaway beds are available for USD 30 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per pet, per stay

Parking

  • Covered self parking costs USD 25.99 per day
  • Covered valet parking costs USD 48.00 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay

Also known as

Cleveland Marriott Downtown Key Center

Key Marriott

Marriott Key

Marriott Key Hotel

Marriott Key Hotel Cleveland Downtown Center

Cleveland Marriott Downtown Key Center Hotel

Marriott Downtown Key Center Hotel

Marriott Downtown Key Center

Cleveland Marriott Downtown At Key Center Ohio

Marriott Cleveland Downtown At Key Hotel Cleveland

Cleveland Marriott Downtown at Key Center

Cleveland Marriott Downtown at Key Tower Hotel

Cleveland Marriott Downtown at Key Tower Cleveland

Cleveland Marriott Downtown at Key Tower Hotel Cleveland

Frequently asked questions

Does Cleveland Marriott Downtown at Key Tower offer free cancellation for a full refund?

Yes, Cleveland Marriott Downtown at Key Tower does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Cleveland Marriott Downtown at Key Tower?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 40 lbs per pet. There's a charge of USD 100 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Cleveland Marriott Downtown at Key Tower?

Yes. Self parking costs USD 25.99 per day. Valet parking costs USD 48.00 per day.

What are the check-in and check-out times at Cleveland Marriott Downtown at Key Tower?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-out is available.

Is there an onsite casino at Cleveland Marriott Downtown at Key Tower?

No, this hotel doesn't have a casino, but JACK Cleveland Casino (7-min walk) is nearby.

What is there to do at Cleveland Marriott Downtown at Key Tower and nearby?

Have fun with nearby activities like cycling and horseback riding, and practice your swing on the nearby golf course. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and enjoy other amenities such as a health club and a garden.

Are there restaurants at or near Cleveland Marriott Downtown at Key Tower?

Yes, there are 3 onsite restaurants, featuring American cuisine.

What's the area around Cleveland Marriott Downtown at Key Tower like?

Cleveland Marriott Downtown at Key Tower is in Downtown Cleveland, a short 5-minute drive from Cleveland, OH (BKL-Burke Lakefront) and 6 minutes' walk from Huntington Convention Center of Cleveland. Travelers say the area is walkable and ideal for skiing.

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Reviews

Cleveland Marriott Downtown at Key Tower Reviews

8.8

Excellent

9.2

Cleanliness

9.2

Location

9.2

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Parking was convenient, secure, and reasonably priced with options including valet and underground access. (9 reviews)
  • Breakfast was excellent and tasty according to multiple guests. (5 reviews)
  • The property's fitness center was great and one of the best seen in a property. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
View
Restaurant
Bar
Lobby
Bed
Food
Drinks

Reviews

Verified

10/10 Exceptional

Wonderful stay, clean room, staff were delightful. Convenient location, close to the stadium
Melissa, 1-night trip
Verified

10/10 Exceptional

Great location, staff was very nice
Sanders, 1-night trip
Verified

10/10 Exceptional

Very nice accomodations, exceptionally clean, great service.
Melvin, 3-night trip
Verified

10/10 Exceptional

Great staff, spacious well appointed suite.
Trisha, 1-night trip
Verified

10/10 Exceptional

Great location
Chris, 1-night trip
Verified

10/10 Exceptional

Clean and perfect location for the convention center
Linda, 2-night trip
Verified

8/10 Very good

Parking was easy and decently priced. Staff was friendly. Only issue I had, that wasn't really an issue, was the lobby was super loud and the lady at the front desk was soft spoken. But that didn't deter from our stay. Would definitely stay here again sometime. The room was nice and cozy. There were USB ports in the clock radio. The water pressure was very strong and the view was nice.
Carrie, 1-night trip
Verified

10/10 Exceptional

Attended a wedding. The hall was large and nice. The hotel was clean obviously right downtown Cleveland. Valet parking was efficient. I would definitely stay at this property again. The room was clean and it had an excellent shower.
Charles, 1-night trip
Verified

10/10 Exceptional

Excellent customer service front desk & valet.
Stacey, 1-night trip
Verified

10/10 Exceptional

Great location!
Jennifer, 1-night trip
Verified

10/10 Exceptional

Great clean room and great location! Went there for a Pittsburgh Steelers/Cleveland game and the stadium was only a few blocks away.
Frailan, 1-night trip
Verified

10/10 Exceptional

Easy checkin. Great room
Eugene, 1-night trip
Verified

8/10 Very good

Everything was so clean and fresh.
Ashley, 1-night trip
Verified

10/10 Exceptional

Great hotel! Easy check in!
Mary Beth, 1-night trip
Verified

10/10 Exceptional

Staff and clean
Corby, 5-night trip
Verified

10/10 Exceptional

My sister and I enjoyed our stay and our trip to the Rock and Roll HOF. The hotel and staff were great.
Susan, 2-night trip
Verified

10/10 Exceptional

quick and easy and staff responsive
Brittany, 1-night trip
Verified

10/10 Exceptional

Excellent hotel and staff.
Virginia, 1-night trip
Verified

10/10 Exceptional

Great evening and oversight stay with comfort and peace.
Dave, 1-night trip
Verified

10/10 Exceptional

Very nice hotel and great location.
TERESA, 1-night trip
Verified

10/10 Exceptional

Yes the spa was amazing. First time experiencing it. Very professional staff, made you feel very comfortable and relaxed. The atmosphere was very comfortable. Will recommend it.
Eusebio, 1-night trip
Verified

10/10 Exceptional

Great location and the dinning was great
Michael, 1-night trip
Verified

10/10 Exceptional

Very nice hotel! Staff is great!Definitely recommend this place !
Natalia, 1-night trip
Verified

10/10 Exceptional

Excellent location, friendly staff
Belal, 2-night trip
Verified

10/10 Exceptional

Very convenient to downtown attractions and surrounding areas
Lori, 1-night trip